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Chapter 3
Data and knowledge management
1) The growing mounds of data have given rise to a new type of professional, the data scientist.
Answer: True
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: Case 3.1 Big Data
Difficulty: Medium
2) The Information Silos are information that is stored and isolated in separate functional areas.
Answer: True
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: Case 3.1 Big Data
Difficulty: Easy
3) The decisions about hardware or software last longer, and have a broader impact, than decisions
about data.
Answer: False
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: Case 3.1 Big Data
Difficulty: Easy
4) The biggest problem today is gathering data and then using it properly.
Answer: False
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: Case 3.1 Big Data
Difficulty: Easy
Answer: False
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: Case 3.1 Big Data
Difficulty: Easy
Answer: True
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Easy
Answer: False
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Medium
8) Master data are a set of core data that span all of an enterprise’s information systems.
Answer: True
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Easy
Answer: False
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: 3.3 Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
10) Secondary keys have some identifying information but do not identify a file with complete accuracy.
Answer: True
Learning Objective: Name six problems that can be minimized by using the database approach.
Section Reference: 3.2 The Database Approach
Difficulty: Easy
11) A negative value for a student’s grade point average is an example of a data integrity problem.
Answer: True
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: 3.3 Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Easy
12) For the following entity-relationship diagram, the Student entity would have the foreign key.
Answer: False
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
13) An entity is a person, place, thing, or event about which information is maintained.
Answer: True
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: 3.3 Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
Answer: True
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
15) Modality is the minimum number of times an instance of one entity can be associated with an
instance of a related entity.
Answer: True
Learning Objective: Name six problems that can be minimized by using the database approach.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
16) The secondary key is a field that identifies a record with complete uniqueness.
Answer: False
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
17) Entity-relationship diagrams are documents that show the primary and secondary keys associated
with a conceptual data model.
Answer: False
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: The Database Approach: Designing the Database
Difficulty: Easy
Answer: True
Rainer, Information System, Third Canadian Edition Testbank
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
19) The relational database model is based on the concept of three-dimensional tables.
Answer: False
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
20) A relational database is one big table that contains all the company’s records.
Answer: False
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
21) Structured query language is a relational database language that enables users to perform
complicated searches with relatively simple statements.
Answer: True
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
22) When data are normalized, attributes in the table depend on the primary key and any secondary
keys.
Answer: False
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
23) In a data warehouse, existing data are constantly purged as new data come in.
Answer: False
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
Answer: False
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
25) Online analytical processing (OLAP) involves the analysis of accumulated data by end users.
Answer: True
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
26) A data mart can be implemented more quickly than a data warehouse.
Answer: True
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
27) Data marts are designed for the end-user needs in a strategic business unit or department.
Answer: True
Rainer, Information System, Third Canadian Edition Testbank
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
28) The Isle of Capri Casinos found its direct mail program was successful in providing a complete view
of the customers.
Answer: False
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section reference: IT’s About Business: The Data Warehouse at the Isle of Capri Casinos
Difficulty: Medium
Answer: False
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Governance
Difficulty: Easy
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts: Governance
Difficulty: Easy
31) Tacit knowledge is the more objective, rational, and technical types of knowledge.
Answer: False
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
32) Explicit knowledge refers to the cumulative store of subjective learning, which is personal and hard
to formalize.
Answer: False
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Easy
Answer: True
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
34) When you start a job, you are given an employee handbook which contains the company’s tacit
knowledge.
Answer: False
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
35) When you start a job, you watch what other employees are doing and ask them to explain why they
do it in a particular way. They are sharing their tacit knowledge.
Answer: True
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
36) The data dictionary stores definitions of data elements, characteristics that use the data elements,
physical representation of the data elements, data ownership, and security.
Answer: True
Rainer, Information System, Third Canadian Edition Testbank
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
a) Gathering data
b) Privacy
c) Security
d) Decision-making
Answer: a
38) Refer to Opening Case – Big Data. Which of the following is not a problem created by “Big Data”?
Answer: a
39) Which of the following has (have) the broadest impact on an organization?
Answer: c
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Rainer, Information System, Third Canadian Edition Testbank
Difficulty: Easy
40) It is difficult to manage data. For example, it is common for customers to move and for companies
to go out of business. This is an example of ___________.
a) Data degradation
b) Data rot
c) Data security
d) Scattered data
Answer: a
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Easy
a) Commercial databases
b) Corporate databases
c) Sensors
d) Satellites
e) Government reports
Answer: b
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Easy
42) Which of the following is not a reason why managing data is difficult over time?
Answer: e
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Rainer, Information System, Third Canadian Edition Testbank
Difficulty: Medium
43) The amount of data we collect is ____________ over time, making it ________ difficult to manage
data.
a) Decreasing, less
b) Decreasing, more
c) Increasing, less
d) Increasing, more
Answer: d
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Easy
44) Sarbanes-Oxley legally mandates that public companies evaluate and disclose the effectiveness of
their ________________.
a) IT policies
b) HR rules
c) financial controls
d) sales goals
Answer: c
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Medium
45) Not including alphabetic characters in a Social Security Number field is an example of _____.
a) Data isolation.
b) Data integrity.
c) Data consistency.
d) Data redundancy.
e) Application/data dependence.
Answer: b
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Rainer, Information System, Third Canadian Edition Testbank
46) For the following entity-relationship diagram, the attributes you would NOT expect to see in the
Computer entity are
a) manufacturer.
b) type (laptop or desktop).
c) memory size.
d) disk size.
e) student’s dorm room.
Answer: E
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: 3.3 Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
47) For the following entity-relationship diagram, what could the primary key be in the Grade entity?
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Medium
Rainer, Information System, Third Canadian Edition Testbank
48) In a jewelry store, a customer places an order for a piece of jewelry (for example, a silver pin in the
shape of a tulip). A customer could order more than one piece of jewelry at a time.
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Medium
49) _____ occurs when applications cannot access data associated with other applications.
a) Data isolation
b) Data integrity
c) Data consistency
d) Data redundancy
e) Application/Data dependence
Answer: a
Learning Objective: Name six problems that can be minimized by using the database approach.
Rainer, Information System, Third Canadian Edition Testbank
50) _____ occurs when the same data are stored in many places.
a) Data isolation
b) Data integrity
c) Data consistency
d) Data redundancy
e) Application/Data dependence
Answer: D
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Easy
51) Data ___________ ensures applications cannot access data associated with other applications.
a) Hermitting
b) Inconsistency
c) Isolation
d) Redundancy
Answer: c
Learning Objective: Name six problems that can be minimized by using the database approach.
Section Reference: 3.2 The Database Approach
Difficulty: Easy
a) Data isolation
b) Data integrity
c) Data consistency
d) Data redundancy
e) Application/Data dependence
Answer: c
Learning Objective: Name six problems that can be minimized by using the database approach.
Rainer, Information System, Third Canadian Edition Testbank
53) You have moved to a different apartment, but your electricity bill continues to be sent to your old
address. The Post Office in your town has which problem with its data management?
a) Data redundancy
b) Data inconsistency
c) Data isolation
d) Data security
e) Data dependence
Answer: b
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Medium
54) Place the following members of the data hierarchy in their correct order:
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Consistency
b) Independence
c) Integrity
d) Security
Rainer, Information System, Third Canadian Edition Testbank
Answer: c
Learning Objective: Name six problems that can be minimized by using the database approach.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Independence
b) Integrity
c) Isolation
d) Security
Answer: c
Learning Objective: Name six problems that can be minimized by using the database approach.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Record.
b) Bit.
c) Byte.
d) Character.
e) File.
Answer: b
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) bit, digits
b) Byte, characters
c) Bit, bytes
d) Byte, bits
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Rainer, Information System, Third Canadian Edition Testbank
59) A(n) _____ is a logical grouping of characters into a word, a small group of words, or a complete
number.
a) Byte
b) Field
c) Record
d) File
e) Database
Answer: b
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Byte
b) Field
c) Record
d) File
e) Database
Answer: c
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Byte
b) Field
c) Record
d) File
e) Database
Answer: d
Rainer, Information System, Third Canadian Edition Testbank
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
62) A(n) _____ represents a single character, such as a letter, number, or symbol.
a) Byte
b) Field
c) Record
d) File
e) Database
Answer: a
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: The Data Hierarchy
Difficulty: Easy
a) Specify an entity
b) Create linked lists
c) Identify duplicated data
d) Uniquely identify a record
e) Uniquely identify an attribute
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
64) _____ are fields in a record that have some identifying information but typically do not identify the
record with complete accuracy.
a) Primary keys
b) Secondary keys
c) Duplicate keys
Rainer, Information System, Third Canadian Edition Testbank
d) Attribute keys
e) Record keys
Answer: b
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
65) As an individual student in your university’s student database, you are a(n) _____ of the STUDENT
class.
a) Instance
b) Individual
c) Representative
d) Entity
e) Relationship
Answer: a
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Medium
66) At your university, students can take more than one class, and each class can have more than one
student. This is an example of what kind of relationship?
a) One-to-one
b) One-to-many
c) Many-to-one
d) Many-to-many
e) Some-to-many
Answer: d
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
67) In a university’s relational database, the student record contains information regarding the student’s
last name. The last name is a(n):
a) Attribute.
b) Entity.
c) Primary key.
d) Object.
e) File.
Answer: A
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach: Designing the Database
Difficulty: Easy
a) File-handling program
b) Data-modeling program
c) Interface between applications and a database
d) Interface between data and a database
e) Interface between queries and a database
Answer: c
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
69) In the relational database model, related tables can be joined when they contain common _____.
a) Primary keys
b) Rows
c) Records
d) Columns
e) Files
Answer: d
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Medium
Rainer, Information System, Third Canadian Edition Testbank
70) __________________ allows users to perform complicated searches by using relatively simple
statements or keywords.
a) DBMS
b) QBE
c) SQL
d) SSK
Answer: c
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
71) _____ tell the database management system which records are joined with others in related tables.
a) Primary keys
b) Secondary keys
c) Common attributes
d) Common files
e) Common fields
Answer: a
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Medium
Answer: a
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Medium
Rainer, Information System, Third Canadian Edition Testbank
a) File
b) Record
c) Attribute
d) Primary key
e) Secondary key
Answer: b
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
a) MS-Access
b) Oracle
c) Query-by-example language
d) Structured query language
e) Data-manipulation language
Answer: d
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
a) DBMS
b) QBE
c) SQL
d) DDF
Answer: b
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Medium
Rainer, Information System, Third Canadian Edition Testbank
76) Data dictionaries provide which of the following advantages to the organization?
Answer: e
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
77) _____ is a method for analyzing and reducing a relational database to its most streamlined form.
a) Structured query
b) Normalization
c) Query by example
d) Joining
e) Relational analysis
Answer: b
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
78) When data are normalized, attributes in the table depend only on the _____.
a) Secondary key
b) Common attribute
c) Primary key
d) Common row
e) Common record
Answer: c
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
a) A data dictionary
b) A database management system
c) Normalization
d) Streamlining
Answer: c
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
80) Normalized data occurs when attributes in the table depend only on the _______.
a) Data dictionary
b) Primary key
c) Record information
d) Secondary key
Answer: b
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Easy
81) The data in a data warehouse have which of the following characteristics?
Answer: a
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
Rainer, Information System, Third Canadian Edition Testbank
Answer: c
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
83) The process of moving data from various sources into the data warehouse is called:
a) Uploading.
b) Extracting, transforming, and loading.
c) Online transaction processing.
d) Master data management.
e) Online analytical processing.
Answer: b
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
a) Current
b) Historical
c) Queried
d)Numbered
Answer: b
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Easy
Rainer, Information System, Third Canadian Edition Testbank
85) Compared to data warehouses, data marts have which one of the following characteristics?
Answer: a
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
86) _____ is a formal approach to managing data consistently across an entire organization.
a) Database management
b) Enterprise information management
c) Data warehousing
d) Data governance
e) Data mart
Answer: d
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Easy
Answer: b
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Rainer, Information System, Third Canadian Edition Testbank
Difficulty: Hard
88) _____ provide(s) companies with a single version of the truth for their data.
a) Data warehouses
b) Data marts
c) Databases
d) Master data management
e) Enterprise information management
Answer: d
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Easy
89) In data warehouses and data marts, data are stored in a multidimensional structure and visually
represented as a data cube. Figure 3.12 is an example of a data cube of sales with the dimensions of
product, geographic area, and time period (year). These are called business dimensions.
What would the business dimensions be for Walmart’s sales with its many sales transactions for many
products in many stores that would allow them to do weekly analysis?
Answer: e
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
90) Organizations are turning to data governance for which of the following reasons?
Answer: b
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Hard
91) __________ involves the analysis of accumulated data and involves a __________.
a) OLAP, database
b) OLAP, data warehouse
c) OLTP, database
d) OLTP, data warehouse
Answer: b
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Easy
92) _____ describe the activities of the business, whereas _____ categorize(s), aggregate(s), and
evaluate(s) data generated by the organization’s activities.
Answer: a
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Medium
Answer: d
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Easy
94) Refer to IT’s About Business – Isle of Capri Casinos. Capri Casinos decided it needed a data
warehouse for all of the following reasons except:
Answer: a
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: IT’s About Business: 5.3 The Data Warehouse at the Isle of Capri Casinos
Difficulty: Hard
95) _____ is a process that helps organizations identify, select, organize, disseminate, transfer, and
apply expertise that are part of the organization’s memory and typically reside inside the organization in
an unstructured manner.
a) Discovery
b) Knowledge management
c) Decision support
d) Online analytical processing
e) Data mining
Answer: b
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Easy
96) _____ can be exercised to solve a problem, whereas _____ may or may not be able to be exercised
to solve a problem.
Rainer, Information System, Third Canadian Edition Testbank
a) Knowledge, information
b) Data, information
c) Information, data
d) Information, knowledge
e) Data, knowledge
Answer: a
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
a) Objective
b) Personal
c) Slow
d) Costly to transfer
e) Ambiguous
Answer: a
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
a) Complete
b) Explicit
c) Tacit
d) Intellectual
Answer: b
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Easy
a) Codified
Rainer, Information System, Third Canadian Edition Testbank
b) Objective
c) Unstructured
d) Rational
e) Technical
Answer: c
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
a) Complete
b) Explicit
c) Tacit
d) Intellectual
Answer: c
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
101) Historically, management information systems have focused on capturing, storing, managing, and
reporting _____ knowledge.
a) Tacit
b) Explicit
c) Managerial
d) Geographical
e) Cultural
Answer: b
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
Answer: b
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
103) Which of the following is a challenge for developing a knowledge management system?
Answer: b
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
104) Discuss why decisions concerning data structure have a broader impact than decisions concerning
hardware and software.
Learning Objective: Identify three common challenges in managing data, and describe one way
organizations can address each challenge using data governance.
Section Reference: 3.1 Managing Data
Difficulty: Medium
106) Define each element of the data hierarchy, in order from smallest to largest.
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Medium
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Medium
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Medium
Learning Objective: Discuss at least one main advantage and one main disadvantage of relational
databases.
Section Reference: 3.3 Database Management Systems
Difficulty: Medium
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Difficulty: Medium
112) Differentiate between explicit knowledge and tacit knowledge. Provide examples of each.
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
113) Describe the six steps of the knowledge management system cycle.
Learning Objective: List two main advantages of using knowledge management, and describe the steps
in the knowledge management system cycle.
Section Reference: 3.5 Knowledge Management
Difficulty: Medium
114) Describe the various new sources for data, and provide an example of each.
115) Explain the six problems that can be minimized using the database approach.
Learning Objective: Name six problems that can be minimized by using the database approach.
Learning Objective 2: Demonstrate how to interpret relationships depicted in an entity-relationship
diagram.
Section Reference: 3.2 The Database Approach
Difficulty: Medium
116) Identify and explain the advantages of the four characteristics of data warehouses.
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts
Rainer, Information System, Third Canadian Edition Testbank
Difficulty: Medium
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Data Governance
Difficulty: Hard
Learning Objective: Identify the six basic characteristics of data warehouses, and explain the advantages
of data warehouses and marts to organizations.
Learning Objective 2: Demonstrate the use of a multidimensional model to store and analyze data.
Section Reference: 3.4 Data Warehouses and Data Marts: Governance
Difficulty: Hard