TB 13

Information System, Third Canadian Edition Rainer
Chapter 13
Information Security
Question Type: True/False
1) Having one backup of your business data is sufficient for security purposes.
Answer: False
Learning Objective: Describe a real-world application of information security.

Section Reference 1: IT’s About Business 13.1: Thomas Tax Service
Difficulty: Easy
2) The security of each computer on the Internet is independent of the security of all other computers on the Internet.
Answer: False
Learning Objective: Identify the five factors that contribute to the increasing vulnerability of information resources,
providing an example for each.
Section Reference 1: 13.1 Introduction to Information Security
Difficulty: Easy
3) The computing skills necessary to be a hacker are decreasing.
Answer: True
Difficulty: Easy
4. Human errors cause more than half of the security-related problems in many organizations.
Answer: True
Learning Objective: Compare and contrast human mistakes and social engineering, providing an example for each.
Section Reference 1: 13.2 Unintentional Threats to Information Systems
Difficulty: Easy
5) The higher the level of an employee in organization, the greater the threat that he or she poses to the organization.
Answer: True
Difficulty: Easy
6) Dumpster diving is always illegal because it involves trespassing on private property.
Answer: False
Learning Objective: Discuss the nine types of deliberate attacks.

Section Reference 1: 13.3 Deliberate Threats to Information Systems
Difficulty: Easy
7) Software can be copyrighted.
Answer: True

Difficulty: Easy
8) Trojan horses are software programs that hide in other computer programs and reveal their designed behavior only
when they are activated.
Answer: True

Difficulty: Easy
9) Zero-day attacks use deceptive e-mails to acquire sensitive personal information.
Answer: False

Difficulty: Medium
10) In most cases, cookies track your path through Web sites and are therefore invasions of your privacy.
Answer: True

Difficulty: Easy
11) Cyberterrorism and cyberwarfare can attack supervisory control and data acquisition (SCADA) systems to cause
widespread physical damage.
Answer: True

Difficulty: Easy
12) Supervisory control and data acquisition (SCADA) systems require human data input.
Answer: False

Difficulty: Medium
13) Cyberterrorism is usually carried out by nations.
Answer: False

Difficulty: Easy
14) IT security is the responsibility of everyone in the organization.
Answer: True
Learning Objective: Define the three risk mitigation strategies, providing an example for each in the context of owning a
home.
Section Reference 1: 13.4 What Organizations Are Doing to Protect Information Resources
Difficulty: Easy
15) Risk analysis involves determining whether security programs are working.
Answer: False
Learning Objective: Define the three risk mitigation strategies, providing an example for each in the context of owning a
home.
Difficulty: Medium
16) A password refers to “something the user is.”
Answer: False
Learning Objective: Identify the types of controls that organizations can use to protect their information resources,
Section Reference 1: 13.5 Information Security Controls
Difficulty: Easy
17) Organizations utilize layers of controls because they face so many diverse threats to information security.
Answer: True
Difficulty: Medium
18) Public-key encryption uses two different keys, one public and one private.
Answer: True
Difficulty: Medium
19) Voice recognition is an example of “something a user does” authentication.
Answer: True
Difficulty: Medium
20) Organizations use authentication to establish privileges to systems operations.
Answer: True
Difficulty: Medium
21) The area located between two firewalls within an organization is called the demilitarized zone.
Answer: True
Difficulty: Easy
22) A VPN is a network within the organization.
Answer: False
Difficulty: Easy
23) A URL that begins with https rather than http indicates that the site transmits using an extra layer of security called
transport layer security.
Answer: True
Difficulty: Easy
24) Backup plans are not always necessary.
Answer: False

Section Reference: Opening Case
Difficulty: Medium
25) Social engineers often impersonate legitimate employees.
Answer: True
Section Reference: 13.2 Unintentional Threats to Information Systems
Difficulty: Easy
26) Cookies in your web browser are not tracked by businesses.
Answer: False
Learning Objective: Discuss the ten types of deliberate attacks.

Section Reference: 13.3 Deliberate Threats to Information Systems
Difficulty: Easy
27) The University of Exeter had an excellent IT staff, so their systems were completely functional even after a virus
attack.
Answer: False

Section Reference: 13.3 IT’s About Business: Virus Attack Hits the University of Exeter
Difficulty: Easy
28) SCADA attacks like Stuxnet are an act of cyberwarfare.
Answer: True

Section Reference: 13.3 IT’s About Business: The Stuxnet Worm
Difficulty: Easy
29) Authentication and authorization are synonyms.
Answer: False
Learning Objective: Identify the three major types of controls that organizations can use to protect their information
resources, providing an example for each.
Section Reference: 13.6 Information Security Controls
Difficulty: Easy
30) Employees needing access to the Web was City National Bank and Trust’s most significant security problem.
Answer: True
Section Reference: 13.5 IT’s About Business: Information Security at City National Bank and Trust
Difficulty: Easy
31) You start a dog-walking service, and you store your client’s records on your cell phone. You don’t need to worry
about information security.
Answer: False
Difficulty: Easy
Question Type: Multiple Choice

32) Which of the following is not a consequence of poor information security practices?
a) Stolen information
b) Stolen identities
c) Financial loss
d) Loss of service
e) All of the above are consequences of poor information security practices.
Answer: e

Difficulty: Easy
33) In its study of various organizations, the Ponemon Institute found that the most common cause of data breaches
was:
a) Weak passwords.
b) Unattended computers.
c) Employee negligence.
d) Contract labor, such as consultants.
e) Poor antivirus software.
Answer: c

Difficulty: Hard
34) Which of the following factors is not increasing the threats to information security?
a) Smaller computing devices

b) Downstream liability
c) The Internet
d) Limited storage capacity on portable devices
e) Due diligence
Answer: d
Difficulty: Medium
35) The computing skills necessary to be a hacker are decreasing for which of the following reasons?
a) More information systems and computer science departments are teaching courses on hacking so that their
graduates can recognize attacks on information assets.
b) Computer attack programs, called scripts, are available for download from the Internet.
c) International organized crime is training hackers.
d) Cybercrime is much more lucrative than regular white-collar crime.
e) Almost anyone can buy or access a computer today.
Answer: b
Difficulty: Hard
36) Rank the following in terms of dollar value of the crime, from highest to lowest.
a) Robbery – white collar crime – cybercrime

b) White collar crime – extortion – robbery
c) Cybercrime – white collar crime – robbery
d) Cybercrime – robbery – white collar crime
e) White collar crime – burglary – robbery
Answer: c
Difficulty: Medium
37) A _____ is any danger to which an information resource may be exposed.
a) vulnerability
b) risk
c) control
d) threat
e) compromise
Answer: d
Difficulty: Easy
38) An information system’s _____ is the possibility that the system will be harmed by a threat.
a) vulnerability
b) risk
c) control
d) danger
e) compromise
Answer: a
Difficulty: Easy
39) The most overlooked people in information security are:
a) Consultants and temporary hires.

b) Secretaries and consultants.
c) Contract laborers and executive assistants.
d) Janitors and guards.
e) Executives and executive secretaries.
Answer: d
Difficulty: Easy
40) Employees in which functional areas of the organization pose particularly grave threats to information security?
a) Human resources, finance

b) Human resources, management information systems
c) Finance, marketing
d) Operations management, management information systems
e) Finance, management information systems
Answer: b
Difficulty: Easy
41) Unintentional threats to information systems include all of the following except:
a) Malicious software
b) Tailgating
c) Power outage
d) Lack of user experience
e) Tornados
Answer: a

Difficulty: Medium
42) _____ involves building an inappropriate trust relationship with employees for the purpose of gaining sensitive
information or unauthorized access privileges.
a) Tailgating
b) Hacking
c) Spoofing
d) Social engineering
e) Spamming
Answer: d
Difficulty: Easy
43) The cost of a stolen laptop includes all of the following except:
a) Loss of intellectual property

b) Loss of data
c) Backup costs
d) Loss of productivity
e) Replacement cost
Answer: c

Difficulty: Easy
44) Dumpster diving is:
a) Always illegal because it is considered trespassing.

b) Never illegal because it is not considered trespassing.
c) Typically committed for the purpose of identity theft.
d) Always illegal because individuals own the material in the dumpster.
e) Always legal because the dumpster is not owned by private citizens.
Answer: c

Difficulty: Medium
45) Cybercriminals can obtain the information they need in order to assume another person’s identity by:
a) Infiltrating an organization that stores large amounts of personal information.

b) Phishing.
c) Hacking into a corporate database.
d) Stealing mail.
e) All of the above are strategies to obtain information to assume another person’s identity.
Answer: e

Difficulty: Easy
46) A _____ is intellectual work that is known only to a company and is not based on public information.
a) copyright
b) patent
c) trade secret
d) knowledge base
e) private property
Answer: c

Difficulty: Easy
47) A pharmaceutical company’s research and development plan for a new class of drugs would be best described as
which of the following?
a) Copyrighted material
b) Patented material
c) A trade secret
d) A knowledge base
e) Public property
Answer: c

Difficulty: Easy
48) A _____ is a document that grants the holder exclusive rights on an invention for 20 years.
a) copyright
b) patent
c) trade secret
d) knowledge base
e) private property notice
Answer: b

Difficulty: Easy
49) An organization’s e-mail policy has the least impact on which of the following software attacks?
a) Virus
b) Worm
c) Phishing
d) Denial-of-Service attack
e) Spear phishing
Answer: d

Difficulty: Hard
50) _____ are segments of computer code that attach to existing computer programs and perform malicious acts.
a) Viruses
b) Worms
c) Trojan horses
d) Back doors
e) Logic bombs
Answer: a

Difficulty: Easy
51) _____ are software programs that hide in other computer programs and reveal their designed behavior only when
they are activated.
a) Viruses
b) Worms
c) Trojan horses
d) Back doors
e) Logic bombs
Answer: e


Difficulty: Easy
52) _____ are segments of computer code embedded within an organization’s existing computer programs that activate
and perform a destructive action at a certain time or date.
a) Viruses
b) Worms
c) Trojan horses
d) Back doors
e) Logic bombs
Answer: e

Difficulty: Easy
53) A _____ attack uses deception to fraudulently acquire sensitive personal information by masquerading as an official
e-mail.
a) Virus
b) Denial-of-service
c) Distributed denial-of-service
d) Phishing
e) Brute force dictionary
Answer: d

Difficulty: Easy
54) In a _____ attack, a coordinated stream of requests is launched against a target system from many compromised
computers at the same time.
a) phishing
b) virus
c) worm
d) back door
e) distributed denial-of-service
Answer: e

Difficulty: Easy
55) The term _____ refers to clandestine software that is installed on your PC through duplicitous channels but is not
particularly malicious.
a) Alien software
b) Virus
c) Worm
d) Back door
e) Logic bomb
Answer: a

Difficulty: Easy
56) Which of the following is(are) designed to use your computer as a launch pad for sending unsolicited e-mail to other
computers?
a) Spyware
b) Spamware
c) Adware
d) Viruses
e) Worms
Answer: b

Difficulty: Easy
57) When companies attempt to counter _____ by requiring users to accurately select characters in turn from a series of
boxes, attackers respond by using _____.
a) keyloggers, screen scrapers

b) screen scrapers, uninstallers
c) keyloggers, spam
d) screen scrapers, keyloggers
e) spam, keyloggers
Answer: a

Difficulty: Medium
58) _____ is the process in which an organization assesses the value of each asset being protected, estimates the
probability that it will be compromised, and compares the probable costs of an attack with the costs of protecting the
asset.
a) Risk management
b) Risk analysis
c) Risk mitigation
d) Risk acceptance
e) Risk transference
Answer: b
Learning Objective: Discuss the three risk mitigation strategies, providing an example for each in the context of owning a
home.
Difficulty: Easy
59) Which of the following statements is false?
a) Credit card companies usually block stolen credit cards rather than prosecute.
b) People tend to shortcut security procedures because the procedures are inconvenient.
c) It is easy to assess the value of a hypothetical attack.
d) The online commerce industry isn’t willing to install safeguards on credit card transactions.
e) The cost of preventing computer crimes can be very high.
Answer: c
home.
Difficulty: Easy
60) In _____, the organization takes concrete actions against risks.
a) risk management
b) risk analysis
c) risk mitigation
d) risk acceptance
e) risk transference
Answer: c
home.
Difficulty: Easy
61) Which of the following is not a strategy for mitigating the risk of threats against information?
a) Continue operating with no controls and absorb any damages that occur
b) Transfer the risk by purchasing insurance.
c) Implement controls that minimize the impact of the threat
d) Install controls that block the risk.
e) All of the above are strategies for mitigating risk.
Answer: e
home.
Difficulty: Easy
62) In _____, the organization purchases insurance as a means to compensate for any loss.
a) risk management
b) risk analysis
c) risk mitigation
d) risk acceptance
e) risk transference
Answer: e
home.
Difficulty: Easy
63) Which of the following statements concerning the difficulties in protecting information resources is not correct?
a) Computing resources are typically decentralized.

b) Computer crimes often remain undetected for a long period of time.
c) Rapid technological changes ensure that controls are effective for years.
d) Employees typically do not follow security procedures when the procedures are inconvenient.
e) Computer networks can be located outside the organization.
Answer: c
home.
Difficulty: Medium
64) _____ controls are concerned with user identification, and they restrict unauthorized individuals from using
information resources.
a) Access
b) Physical
c) Data security
d) Administrative
e) Input
Answer: a
Difficulty: Easy
65) Access controls involve _____ before _____.
a) biometrics, signature recognition

b) authentication, authorization
c) iris scanning, voice recognition
d) strong passwords, biometrics
e) authorization, authentication
Answer: b
Difficulty: Easy
66) Biometrics are an example of:
a) Something the user is.

b) Something the user wants.
c) Something the user has.
d) Something the user knows.
e) Something the user does.
Answer: a
Difficulty: Easy
67) Voice and signature recognition are examples of:

Answer: e
Difficulty: Easy
68) Passwords and passphrases are examples of:

Answer: e
Difficulty: Easy
69) Which of the following is not a characteristic of strong passwords?
a) They are difficult to guess.

b) They contain special characters.
c) They are not a recognizable word.
d) They are not a recognizable string of numbers
e) They tend to be short so they are easy to remember.
Answer: e
Difficulty: Medium
70) Which of the following is not an example of a weak password?
a) IloveIT
b) 08141990
c) 9AmGt/*
d) Rainer
e) InformationSecurity
Answer: c
Difficulty: Medium
71) Bob is using public key encryption to send a message to Ted. Bob encrypts the message with Ted’s _____ key, and
Ted decrypts the message using his _____ key.
a) public, public
b) public, private
c) private, private
d) private, public
e) none of these
Answer: b
Difficulty: Medium
72) Which of the following statements concerning firewalls is not true?
a) Firewalls prevent unauthorized Internet users from accessing private networks.

b) Firewalls examine every message that enters or leaves an organization’s network.
c) Firewalls filter network traffic according to categories of activities that are likely to cause problems.
d) Firewalls filter messages the same way as anti-malware systems do.
e) Firewalls are sometimes located inside an organization’s private network.
Answer: d
Difficulty: Medium
73) In a process called _____, a company allows nothing to run unless it is approved, whereas in a process called _____,
the company allows everything to run unless it is not approved.
a) whitelisting, blacklisting
b) whitelisting, encryption
c) encryption, whitelisting
d) encryption, blacklisting
e) blacklisting, whitelisting
Answer: a
Difficulty: Medium
74) Organizations use hot sites, warm sites, and cold sites to insure business continuity. Which of the following
statements is not true?
a) A cold site has no equipment.

b) A warm site has no user workstations.
c) A hot site needs to be located close to the organization’s offices.
d) A hot site duplicates all of the organization’s resources.
e) A warm site does not include actual applications.
Answer: c
Difficulty: Easy
75) Refer to IT’s About Business 13.2 – Virus Attack Hits the University of Exeter. Which of the following statements
about the virus attack is true?
a) The attack was confined to the Exeter campus.

b) Telephone service was not disrupted.
c) It took three days to clean infected computers and bring the network back into operation.
d) Only the PCs owned by the University had to be scanned.
e) The attack did not affect the professors’ ability to run their classes.
Answer: c

Section Reference 1: IT’s About Business 13.2: Virus Attack Hits the University of Exeter
Difficulty: Medium
76) Refer to IT’s About Business 13.3 – The Stuxnet Worm: Which of the following statements is true?
a) The worm targeted large data warehouses.

b) The worm was fairly simplistic.
c) The worm spread from Iran to other countries.
d) The worm probably only took a month to build.
e) The worm specifically targeted nuclear facilities.
Answer: e

Section Reference 1: IT’s About Business 13.3: The Stuxnet Worm
Difficulty: Medium
77) Refer to IT’s About Business 13.4 – Information Security at City National Bank and Trust: Using the M86 Security
software allowed City National Bank and Trust to do all of the following except:
a) Apply policy-based standards for e-mail.

b) Comply with Sarbanes-Oxley.
c) Categorize Web sites and block questionable ones.
d) Provide all employees with secure access to external e-mail.
e) Prevent employees from downloading potentially dangerous files.
Answer: d
Section Reference 1: IT’s About Business 13.4 Information Security at City National Bank and Trust
Difficulty: Medium
78) Refer to Opening Case – 13.1 Cybercriminals Use Social Networks for Targeted Attacks: Cybercriminals use Facebook
for all of the following reasons except:
a) It is easy to get into the Facebook code itself.

b) People trust messages from their Facebook friends.
c) Social networks aren’t closely regulated in corporate network defense systems.
d) Many social network users aren’t technology savvy and wouldn’t realize their computer is under the control of
outsiders.
e) There is a black market for Facebook usernames and passwords.
Answer: a

Section Reference 1: 13.1 Chapter Opener: Cybercriminals Use Social Networks for Targeted Attacks
Difficulty: Medium
79) Your company’s headquarters was just hit head on by a hurricane, and the building has lost power. The company
sends you to their hot site to minimize downtime from the disaster. Which of the following statements is true?
a) The site will not have any servers.

b) The site will not have any workstations, so you need to bring your laptop.
c) The site is probably in the next town.
d) The site should be an almost exact replica of the IT configuration at headquarters.
e) The site will not have up-to-date data.
Answer: d
Difficulty: Medium
80) You receive an e-mail from your bank informing you that they are updating their records and need your password.
Which of the following statements is true?
a) The message could be an industrial espionage attack.

b) The message could be a phishing attack.
c) The message could be a denial of service attack.
d) The message could be a back door attack.
e) The message could be a Trojan horse attack.
Answer: b
Difficulty: Medium
81) You start a new job, and the first thing your new company wants you to do is create a user ID and a password. Which
of the following would be a strong password?
a) The name of the company

b) Your last name
c) Your birthdate
d) Your initials (capitalized) and the number of the floor you are on
e) The name of the company spelled backward
Answer: e
Difficulty: Medium
82) You start a new job, and human resources gives you a ten-page document that outlines the employee
responsibilities for information security. Which of the following statements is most likely to be true?
a) The document recommends that login passwords be left on a piece of paper in the center desk drawer so that others
can use the laptop if necessary.
b) You are expected to read the document, and you could be reprimanded if you don’t follow its guidelines.
c) You can back up sensitive data to a thumb drive so you can take them home to work with.
d) The document indicates that you can leave your laptop unlocked if you leave your desk for less than an hour.
e) The document permits you to lend your laptop to your brother for the weekend.
Answer: b

Difficulty: Easy
83) Which of the following is NOT a way you can protect yourself on-line?
a) Creating a complex password

b) Clicking only on links from friends
c) Installing antivirus software
d) Manage your privacy settings
Answer: b

Section Reference: 13.0 Opening Case
Difficulty: Hard
84) In the “Thomas Tax Service” case, Dwight had to manually restore his data because __________.
a) his backups were corrupt

b) he didn’t trust the technician
c) he didn’t have backups
d) he liked doing lots of extra work
Answer: c

Section Reference: 13.0 IT’s About Business: Thomas Tax Service
Difficulty: Easy
85) Which of the following is a characteristic of a backup?
a) They prevent computer failures.

b) They never have any problems.
c) They should only be done on a USB drive.
d) They make it easy to restore data.
Answer: d

Section Reference: 13.0 IT’s About Business: Thomas Tax Service
Difficulty: Easy
86) A(n) ______________ is any danger to which a system may be exposed.
a) Attack
b) Security failure
c) Threat
d) Vulnerability
Answer: c
Section Reference: 13. 1 Introduction to Information Security
Difficulty: Easy
87) Which of the following is NOT a factor increasing the vulnerability of information resources?
a) Business environments are more connected than ever.

b) Our small, portable devices are much easier to steal or lose.
c) Hacking is more difficult, but hackers are more skilled.
d) Management support is lacking.
Answer: c
Section Reference: 13.1 Introduction to Information Security
Difficulty: Easy
88) The Internet is a(n) ___________ network.
a) trusted
b) untrusted
c) neutral
d) unbiased
Answer: b
Section Reference: 13. 1Introduction to Information Security
Difficulty: Medium
89) The employees who pose the biggest risk to information security work in _____________.
a) customer service
b) IT
c) marketing
d) sales
Answer: b
Section Reference: 14.1 Introduction to Information Security

Difficulty: Easy
90) Being careless with your computing devices is ______________.
a) a deliberate threat
b) a human error
c) an intentional threat
d) social engineering
Answer: b
Difficulty: Easy
91) Not logging off the company network when gone from the office for any extended period of time is an example of
which type of human mistake?
a) Carelessness with computing devices

b) Poor password selection and use
c) Carelessness with one’s office
d) Carelessness using unmanaged devices
Answer: c
Difficulty: Easy
92) Social engineering is typically _____________ human error on the part of an employee, but it is _____________ on
the part of the attacker.
a) intentional, unintentional
b) intentional, intentional
c) unintentional, intentional
d) unintentional, unintentional
Answer: c
Difficulty: Easy
93)____________ is an intellectual work, such as a business plan, that is a company secret and is not based on public
information.
a) Copyright
b) Intellectual property
c) Patent
d) Trade secret
Answer: d

Difficulty: Easy
94) The main goal of phishing is _______________.
a) espionage
b) identity theft
c) sabotage
d) cyberterrorism
Answer: b

Difficulty: Medium
95) A copyright provides creators of intellectual property with ownership of the property for the life of the creator plus
_________ years.
a) 20
b) 50
c) 70
d) 100
Answer: c

Difficulty: Easy
96) A segment of computer code that performs malicious actions and will spread by itself without requiring another
computer program.
a)Logic bomb
b) Trojan horse
c) Virus
d) Worm
Answer: d

Difficulty: Easy
97) ___________ record(s) a continuous “movie” of what you do on a screen.
a) Adware programs
b) Keystroke loggers
c) Screen scrapers
d) Spamware
Answer: c

Difficulty: Easy
98) What made the University of Exeter’s system vulnerable to attack?
a) The appropriate patches for the security software had not been applied in a timely fashion.
b) The students and faculty didn’t log off the system, so an intruder was able to get onto the system very easily.
c) The university did not have a good spam policy, so the intruder was able to send the virus via e-mail.
d) The university did not run background checks on employees and hired the hacker without knowing about his past
actions.
Answer: a

Section Reference: 13.3 IT’s About Business: Virus Attack Hits the University of Exeter
Difficulty: Easy
99) Stuxnet is a _____________ that targets _____________ systems.
a) Virus, SCADA
b) Worm, SCADA
c) Virus, ERP
d) Worm, ERP
Answer: b
Learning Objective: 13.3 Discuss the ten types of deliberate attacks.

Section Reference: IT’s About Business: The Stuxnet Worm
Difficulty: Medium
100) _______________ assesses the value of each asset being protected, estimates the probability it might be
compromised, and compares the probable costs of it being compromised with the cost of protecting it.
a) Risk analysis
b) Risk determination
c) Risk management
d) Risk mitigation
Answer: a
home.
Section Reference: What Organizations are Doing to Protect Information Resources
Difficulty: Easy
101) Risk _________ involves minimizing the impact of a threat.
a) acceptance
b) diversion
c) limitation
d) transference
Answer: c
home.
Difficulty: Easy
102) Which of the following is NOT a reason it is difficult to protect information resources?
a) Many individuals control or have access to information assets.

b) There aren’t enough security procedures in place.
c) It is easy to be a hacker.
d) The costs of preventing hazards can be very high.
Answer: b
home.
Difficulty: Medium
103) Purchasing insurance is an example of risk ___________.
a) acceptance
b) diversion
c) limitation
d) transference
Answer: d
home.
Section Reference: 13. 4 What Organizations are Doing to Protect Information Resources
Difficulty: Easy
104) Walls, doors, and fences are examples of __________ controls.
a) access
b) communications
c) network
d) physical
Answer: d
Difficulty: Easy
105) Biometrics is an example of something user ____________.
a) does
b) has
c) is
d) knows
Answer: c
Difficulty: Easy
106) ______________ is a process in which a company allows all software to run unless it is on the list.
a) Blacklisting
b) Graylisting
c) Hitlisting
d) Whitelisting
Answer: A
Difficulty: Easy
107) ______________ is a private network that uses a public network to connect users securely to the organization’s
internal systems.
a) SSL
b) VPN
c) URL
d) A firewall
Answer: b
Difficulty: Easy
108) A DMZ is located ______________.
a) inside the company’s firewalls

b) outside the company’s firewalls
c) between 2 firewalls
d) on the Internet
Answer: c
Difficulty: Medium
109) A ___________ site does not include the actual applications the company runs.
a) cold
b) hot
c) warm
d) neutral
Answer: c
Difficulty: Easy
110) Auditing _____________ the computer means inputs, outputs, and processing are checked.
a) around
b) through
c) using
d) with
Answer: b
Section Reference: 13,5 Information Security Controls
Difficulty: Easy
111) City National Bank and Trust’s policies are an example of _____________.
a) blacklisting
b) graylisting
c) whitelisting
d) paranoia
Answer: a
Section Reference: 13.5 IT’s About Business: Information Security at City National Bank and Trust
Difficulty: Medium
Question Type: Essay
112) Compare trade secrets, patents, and copyrights as forms of intellectual property.

Difficulty: Medium
113) Contrast unintentional and deliberate threats to an information resource. Provide examples of both.
Difficulty: Medium
114) Contrast the following types of remote attacks: virus, worm, phishing, and spear phishing.

Difficulty: Medium
115) Contrast the following types of attacks created by programmers: Trojan horse, back door, and logic bomb

Difficulty: Medium
116) Contrast spyware and spamware.

Difficulty: Easy
117) Contrast risk acceptance, risk limitation, and risk transference.
home.
Difficulty: Medium
118) Describe public key encryption.
Difficulty: Medium
119) Compare a hot site, a warm site, and a cold site as strategies for business continuity.
Difficulty: Medium
120) Contrast the four types of authentication.
Difficulty: Medium
121) Identify and discuss the factors that are contributing to the increasing vulnerability of organizational information
assets.

Difficulty: Hard
122) Define identity theft, and explain the types of problems that it creates for the victims.

Difficulty: Medium
123) Discuss the possible consequences of a terrorist attack on a supervisory control and data acquisition (SCADA)
system.
Difficulty: Hard
124) Define the principle of least privilege, and consider how an organization’s senior executives might view the
application of this principle.
Difficulty: Hard
125) Explain why anti-malware software is classified as reactive.
Difficulty: Hard
126) Describe how a digital certificate works.
Difficulty: Hard
127) Tim ventured out into the world of retail by renting a cart at a local mall. His product is personalized coffee mugs.
He uses his laptop to track sales and to process credit card sales. He has a customer mailing list that is updated by
customers on the laptop as well. At the end of each day, Tim backs up all of his data to a thumb drive and puts the drive
into the laptop case with the laptop. Discuss Tim’s information security strategy.
Difficulty: Medium
Question Type: Fill-in-the-Blank
128) Security is the _____________ against criminal activity, danger, damage, and/or loss.
Answer: degree of protection
Section Reference: 13. 1 Introduction to Information Security
Difficulty: Easy
129) Social engineering is where the attacker uses _____________ to trick a legitimate employee into providing
confidential company information such as passwords.
Answer: social skills
Difficulty: Easy
130) Risk is the ___________ that a threat will impact information resources.
Answer: probability
home.
Section Reference: 13.4 What Organizations are Doing to Protect Information Resources
Difficulty: Easy
131) ______________ is when permission is issued to individuals and groups to do certain activities that can be
performed by users of the system.
Answer: Authorization
Difficulty: Easy
132) Security is the _____________ against criminal activity, danger, damage, and/or loss.
Answer: degree of protection
Section Reference: 13,1 Introduction to Information Security
Difficulty: Easy
133) Social engineering is where the attacker uses _____________ to trick a legitimate employee into providing
confidential company information such as passwords.
Answer: social skills
Difficulty: Easy
134) Risk is the ___________ that a threat will impact information resources.
Answer: probability
home.
Section Reference: 13.4 What Organizations are Doing to Protect Information Resources
Difficulty: Easy
135) _______________ is when permission is issued to individuals and groups to do certain activities that can be
performed by users of the system.
Answer: Authorization
Difficulty: Easy
Legal Notice
Copyright © 2014 by John Wiley & Sons Canada, Ltd. or related companies. All rights reserved.
The data contained in these files are protected by copyright. This manual is furnished under licence and may be used only in
accordance with the terms of such licence.
The material provided herein may not be downloaded, reproduced, stored in a retrieval system, modified, made available on a
network, used to create derivative works, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, scanning, or otherwise without the prior written permission of John Wiley & Sons Canada, Ltd.

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Information System, Third Canadian Edition Rainer

Question Type: True/False

Learning Objective: Describe a real-world application of information security.

3) The computing skills necessary to be a hacker are decreasing.

6) Dumpster diving is always illegal because it involves trespassing on private property.

Learning Objective: Discuss the nine types of deliberate attacks.

7) Software can be copyrighted.

Learning Objective: Discuss the nine types of deliberate attacks.

Learning Objective: Discuss the nine types of deliberate attacks.

9) Zero-day attacks use deceptive e-mails to acquire sensitive personal information.

Learning Objective: Discuss the nine types of deliberate attacks.

Learning Objective: Discuss the nine types of deliberate attacks.

Learning Objective: Discuss the nine types of deliberate attacks.

Learning Objective: Discuss the nine types of deliberate attacks.

13) Cyberterrorism is usually carried out by nations.

Learning Objective: Discuss the nine types of deliberate attacks.

14) IT security is the responsibility of everyone in the organization.

16) A password refers to “something the user is.”

19) Voice recognition is an example of “something a user does” authentication.

20) Organizations use authentication to establish privileges to systems operations.

22) A VPN is a network within the organization.

24) Backup plans are not always necessary.

Learning Objective: Describe a real-world application of information security.

25) Social engineers often impersonate legitimate employees.

26) Cookies in your web browser are not tracked by businesses.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the nine types of deliberate attacks.

28) SCADA attacks like Stuxnet are an act of cyberwarfare.

Learning Objective: Discuss the ten types of deliberate attacks.

29) Authentication and authorization are synonyms.

Question Type: Multiple Choice

Learning Objective: Describe a real-world application of information security.

Learning Objective: Describe a real-world application of information security.

a) Smaller computing devices

a) Robbery – white collar crime – cybercrime

37) A _____ is any danger to which an information resource may be exposed.

39) The most overlooked people in information security are:

a) Consultants and temporary hires.

a) Human resources, finance

Section Reference 1: 13.2 Unintentional Threats to Information Systems

a) Loss of intellectual property

Learning Objective: Discuss the ten types of deliberate attacks.

44) Dumpster diving is:

a) Always illegal because it is considered trespassing.

Learning Objective: Discuss the ten types of deliberate attacks.

a) Infiltrating an organization that stores large amounts of personal information.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

e) private property notice

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Section Reference 1: 13.3 Deliberate Threats to Information Systems

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

Learning Objective: Discuss the ten types of deliberate attacks.

a) keyloggers, screen scrapers

Learning Objective: Discuss the ten types of deliberate attacks.

59) Which of the following statements is false?

65) Access controls involve _ before _.

99) Stuxnet is a _ that targets _ systems.