Professional Documents
Culture Documents
Caballero
b. Technological Crisis
Technological crisis arises as a result of failure in technology. Problems in the
overall systems lead to technological crisis.
Breakdown of machine, corrupted software and so on give rise to technological
crisis.
c. Confrontation Crisis
Confrontation crises arise when employees fight amongst themselves. Individuals
do not agree to each other and eventually depend on non-productive acts like
boycotts, strikes for indefinite periods and so on.
In such a type of crisis, employees disobey superiors; give them ultimatums and
force them to accept their demands.
Internal disputes, ineffective communication and lack of coordination give rise
to confrontation crisis.
It can also arise due to the initiative of the general public through rallies and
strikes.
d. Crisis of Malevolence
Organizations face crisis of malevolence when some notorious employees take
the help of criminal activities and extreme steps to fulfill their demands.
Acts like kidnapping, terrorism, cybercrime, espionage, false rumors all lead to
crisis of malevolence.
Three types:
h. Financial Crisis
A crisis also arises when organizations fail to pay its creditors and other parties.
Lack of fund leads to crisis.
V. STAGES OF CRISIS MANAGEMENT
a. PREVENTION
This is also called the PLANNING STAGE
A well-laid-out plan helps the government minimize any damage that may occur
Creation of crisis management team
A comprehensive list of all possible crises that could impact the public should be
created
b. PREPAREDNESS
Once an effective crisis management plan is in place, it should be reviewed and
updated
Create mock crises or drills and get a clearer picture of the team's ability to
practice plans into operations effectively
c. RESPONSE
The crisis response phase is that in which the actual crisis occur
In preparing a response to the situation, administrators/ officials must determine if
the issue should be addressed or if it will resolve itself
d. RECOVERY
When the crisis is over, the focus has to shift on rebuilding
can be time-consuming and expensive
EXAMPLE OF A CRISIS MANAGEMENT FRAMEWORK (National Security Council)
Rosenthal, uriel & kouzmin, alexander (1997), crises and crisis management; toward
comprehensive government decision making, journal of public administration research
and theory,vol. 7/2: 277-304.
Pearson, christine m. & clair judith a. (1998), reframing crisis management. The
academy of management review, vol. 23, no. 1, 59-76.
https://www.westeastinstitute.com/wp-content/uploads/2014/07/Omer-Faruk-TEKIN.pdf
https://en.wikipedia.org/wiki/Crisis_management
http://www.managementstudyguide.com/types-of-crisis.htm
http://www.nsc.gov.ph/index.php/9-about-us/39-crisis-management
http://www.ndrrmc.gov.ph/attachments/article/3031/NDRP_Consequence_Managem
ent_for_Terrorism_related_Incidents.pdf
.com/types-of-crisis.htm