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Management: How
They Are Different,
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and Why
SHAMAS-UR-REHMAN TOOR AND
GEORGE OFORI
T
heliteratureonleadershipdatesbackto trast, the literature on management is relatively new and dates
several centuries. Ancient approaches backtothebeginningofthetwentiethcentury.
to leadership comprise the writings of Despite the different timing of their evolution and the dif-
early philosophers and thinkers who ferent contexts in which these concepts developed, leadership
put together their thoughts on leaders, and management are widely used interchangeably. Although
leadership, and the need for leadership many scholars have attempted to provide a distinction; there is
development. Philosophers such as Aristotle 共Nichomachean a common confusion that leadership is similar to management
Ethics and Politics兲, Plato 共The Republic兲, Confucius, Sun Tzu and leaders are similar to managers 共Kotter 1990, 2006;
共The Art of War兲, Niccolo Machiavelli 共The Prince兲, Pareto 共The Zaleznik 1977, 1998; Bennis and Nanus 1985兲. Cogliser and
Treatise on General Sociology兲, and many others contributed to Brigham 共2004兲 highlighted the growing interest of scholars
the development of the theoretical base of leadership. By con- in differentiating leadership from other related phenomena
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62 Leadership and Management in Engineering
poses; and finally, the motivating and rewarding of people to Stogdill 共1997兲 argues that leadership cannot emerge un-
do the work.” less the members of a group assume different responsibilities.
Drucker 共1988兲 notes: On the other hand, management is appointed and follows
the traditional hierarchy.
关T兴obesure,thefundamentaltaskofmanagementremains Zaieznik 共1977兲 argues that leaders and managers differ
the same: to make people capable of joint performance by in their conception of chaos and order, in their motivation
giving them common goals, common values, the right 共which results from their individual personal history兲, and in
structure, and the ongoing training and development they how they think and act. Managers are process oriented, sta-
need to perform, and to respond to change. But the very bility and control seekers, problem solvers, and systematic in
meaningoftaskhaschanged,onlybecausetheperformance nature. On the other hand, leaders tolerate chaos, are em-
of management has converted the workforce from one powering and are problem examiners, and mostly rebels
composedlargelyofunskilledlaborerstooneofhighlyedu- against routine.
catedknowledgeworkers. Maccoby 共2000兲 notes that leaders are change agents
whereas managers are principally administrators. Leaders
Although there are several existing and emerging branches of have broad perspectives enabling them to peer into the fu-
management, the definition of “management,” unlike that of ture to determine needs and what changes need to be made
leadership, is more or less agreed upon. Moreover, the func- to ensure and facilitate growth and survival, but managers
tions of management are well categorized and clearly defined are guided by a drive to handle routine in order to produce
intheliterature. efficiently 共Perloff 2004兲. According to Bennis 共1989兲, be-
coming a leader is synonymous with becoming yourself;
CONCEPTUAL DISTINCTIONS however, becoming a manager is becoming what a company
From the discussion so far, it is clear that scholars differ in wants you to become. Leaders produce the potential for dra-
defining “leadership” but the underlying philosophy remains matic change, chaos, and even failure; but managers produce
mainly undisputed. Conceptual foundations of “leadership” standards, consistency, predictability, and order 共Kotter
are very old, and can be traced to ancient literature mostly in 1990兲. Leaders are more about soul 共or heart兲 rather than
the context of politics, government, religion, and society. It mind, while managers have more of mind rather than soul
has been one of the world’s oldest preoccupations, serving as 共Capowski 1994兲.
both a hot topic and an important driver of innovation for
thousands of years 共Bass 1990兲. That is, leadership is a pro- BEHAVIORAL DIFFERENCES
cess that involves vision, motivation, and actions of the leader Zaleznik 共1977兲 maintains that the managerial culture em-
that enables the followers to achieve certain collective goals. phasizes rationality and control. Nurtured under this culture,
It involves the leader, followers, and the situation. The pur- managers tend to be problem solvers by instinct, and their
pose of leadership is to provide direction and bring about energies are spent on finding solutions to the problems relat-
change. ing to organizational goals, resources, structures, and people
On the other hand, the conceptual foundations of “man- 共Zaleznik 1977; Covey et al. 1994兲. This is why, opposite to
agement” emerged during the period of relatively rapid eco- leaders, managers are more scientific in nature, structured
nomic development and industrialization of the nineteenth and deliberate in their approach, authoritative and stabilizing
and early twentieth centuries 共Daft 2003兲. Such develop- in their behavior, and persistent and tough minded in their
ments brought up the need for appropriate means of organi- routine. A leadership culture, on the other hand, is open,
zation, planning, and scheduling of available resources. The communicative, frank, and participative. Therefore, it en-
emergence of large and complex organizations in the early courages the development and application of new ideas to
twentieth century and escalation in the search for better ways approach problems.
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64 Leadership and Management in Engineering
haviors demonstrate their deep concerns for the development gues that leadership creates and sells its visions to those who
of their followers, the well being of their organizations, and need to implement them, and evaluates whether these have
the welfare of society. Whereas leaders remain original and been successful, along with determining what the next steps
authentic in their behavior, managers copy 共Shamir and are. He uses an analogy of “trains” to describe the difference
Eilam 2005; Bennis 1989兲. Zaleznik 共1977兲 argues that between leaders and managers. In his view, managers make
leaders’ relationships are mostly intensive and one-to-one. the trains run on time, but it is leaders who decide the des-
On the other hand, managers establish networks and widely tination as well as what freight and passengers the trains
distributed attachments. According to Stogdill 共1997兲, lead- carry. Put simply, managers are more like tacticians, whereas
ers are differentiated from others in terms of the influence leaders are strategists. Covey et al. 共1994兲 make the same
they exert upon the goal-setting and goal-achievement ac- point in a different way: management works within the es-
tivities of the organization 共Stogdill 1997兲. They stand out tablished paradigm while leadership creates new paradigms.
differently, question assumptions, are usually suspicious of Management operates within the established system whereas
traditions, and are champions of innovation 共Bennis 1989兲. leadership improves the existing systems and establishes
Leaders’ behaviors are directed by their inner values and are more and better systems.
inspired by their future vision. On the other hand, managers’ Leaders provide vision and inspiration, and support the
behaviors are mostly directed by others, and they are moti- people to do things, whereas managers provide the resources
vated by the targets they want to attain. and expect results. Zaleznik 共1977兲 suggests that leaders de-
velop fresh approaches to long-standing problems and open
issues to new options; managers act to limit choices. Whilst
FUNCTIONAL/OPERATIONAL DIVERGENCE leaders inspire the purpose, managers are concerned about
“People ask the difference between a leader and a boss. . . . systems, controls, procedures, policies, and structure 共Bennis
The leader works in the open, and the boss in covert. The 1989兲. The main role of the leaders is to set a new direction
leader leads, and the boss drives.” for a group. However, managers control, guarantee disci-
—Theodore Roosevelt pline, and introduce order according to established principles
共Schumpeter 1934兲. Leadership is about knowing where the
Maccoby 共2000兲 argues that leadership is a relationship organization needs to go, whereas management is concerned
共selecting talent, motivating, coaching, and building trust兲 with how to get there. At a further functional level, Maccoby
between the leader and the led that can energize an organi- 共2000兲 notes that leaders recognize and select the talent, nur-
zation. On the other hand, management is a function 共plan- ture the talent by motivating them, coach the talent, and
ning, budgeting, evaluating, and facilitating兲 that must be retain the talent by building trust; managers are task masters
exercised in any business. Similarly, Weathersby 共1999兲 of planning, budgeting, evaluating, and facilitating. Table 1
notes that leadership involves motivating people to contrib- presents, in the form of short summaries, the views of various
ute to the vision and encouraging them to align their self- authors on the difference between leaders and managers.
interest with that of the organization. However, manage-
ment is about allocation of scarce resources toward the
attainment of an organization’s objective共s兲, the setting of HOW LEADERSHIP AND MANAGEMENT
priorities, the design of work, and finally, the achievement of OVERLAP
results. According to Kumle and Kelly 共1999兲, in manage-
rial culture, roles are rigidly defined within the organization. “Management is efficiency in climbing the ladder of success;
Management controls the processes through the power of a leadership determines whether the ladder is leaning against
small group—usually those members who take the orders the right wall.”
directly from the top—instead of total team input 共Kumle —Stephen R. Covey
thanmind
Leadersarevisionary,passionate,creative, Managersarerational,consulting,persistent, Capowski
flexible,inspiring,innovative,courageous, problemsolving,tough-minded,analytical, 共1994兲
imaginative,experimental,andinitiatorsof structured,deliberate,authoritative,and
change.Theydrawtheirpowerfromtheir stabilizing.Theydrawtheirpowerfromtheir
personaltraitsandattributes.Theymakeuse positionandauthority
oftheirreferentpowertoinfluencethe
followers.
Leadershavegoodintuitionandinsight. Managershavegoodanalyticalability.
Allleadersaregoodmanagers. Allmanagersmaynothaveleadership Daft
qualities. 共2003兲
Leadersaremobilizedbytheirpersonal Managersaremobilizedbyauthorityand
powerandendorsementofthegroup. positionpower.
Leaderssetadirection,communicateitto Managersestablishsystems,createrulesand Robbins
everyonewhowilllisten共andprobably operatingprocedures,andputintoplace 共2002兲
manywhowon’t兲,andkeeppeoplepsyched incentiveprogramsandthelike.
whentimesgettough.
Leadersdecidewhatfreightandpassengers Managersmakethetrainrunontime. Perloff
thetraincarriesandwhereitisheaded. 共2004兲
Leadershavebroadperspectivesenabling Managersareguidedbythemyopicdriveto
themtopeerintothefuturetodetermine handleroutineinordertoproduce
needsandwhatchangesneedtobemadefor efficiently.
growthandsurvival.
Leadersarestrategists. Managersaretacticians.
Leadersseektodevelopnewgoalsandalign Managershaveanarrowpurposeandtryto Kotter
organizations. maintainorder,stabilizework,andorganize 共2006兲
resources.
Leadersproducethepotentialfordramatic Managersproducestandards,consistency, Kotter
change,chaos,andevenfailure. predictability,andorder. 共1990兲
Leadersareinspiringvisionariesconcerned Managersareplannerswhohaveconcerns Zaleznik
aboutsubstance. abouttheprocess. 共1977兲
Leadersleaveagreatdealtochance. Managersareeagertosolvetheproblems.
Leadersadoptapersonalandactiveattitude Managershaveimpersonal,ifnotpassive,
towardgoals. attitudestowardgoals.
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66 Leadership and Management in Engineering
Leadersareconcernedwithideasandrelate Managersrelatetopeopleaccordingtothe
topeopleinmoreintuitiveandempathetic roletheyplayinasequenceofeventsorina
ways. decision-makingprocess.
Leadersestablishandbreakoffintensive Managersrelyonmoderateandwidely
one-to-onerelationships. distributedattachments.
Leadersarevisionaries,collaborators, Managersarecaptains,analysts,conductors, Zimmerman
salespeople,andnegotiators. andcontrollers. 共2002兲
Leadersinnovate. Managersadminister. Bennis
Leadersareoriginal. Managerscopy. 共1989兲
Leadersdevelop. Managersmaintain.
Leadersareconcernedwithtrustandpeople. Managersareconcernedwithsystems,
controls,procedures,policies,andstructure.
Leadersinspirestrust. Managersrelyoncontrol.
Leadershavealongrangeperspective. Managershaveashortrangeview.
Leadersask“what”and“why.” Managersask“how”and“when.”
Leaders’eyesareonthehorizon. Managershaveeyesalwaysonthebottom
line.
Leaderschallenge. Managersacceptthestatusquo.
Leadersaretheirownpeople. Managersaretheclassicgoodsoldiers.
Leadersdotherightthings. Managersdothingsright.
Leadersconquersthecontext. Managerssurrenderstothecontext.
Leadersproducesvisions,concepts,plans, Managersadoptsthetruthfromothersand
andprograms. implementsitwithoutprobingthefacts.
Leadersareconcernedwitheffectiveness. Managersareconcernedwithefficiency.
Leadersoptfor“pull”ratherthan“push.” Managersoptfor“push”ratherthan“pull.”
Leadersprovidevisionandinfluence. Managersprovideresources.
Becomingaleaderissynonymouswith Becomingamanagerisbecomingwhat
becomingyourself. companywantsyoutobecome.
Leadership and management are interrelated, and may 1998; Bateman and Snell 1999; Yukl 1999; Perloff 2004;
sometime perform a similar function and achieve the same Hay and Hodgkinson 2006兲. In view of some, there is a
goals; however, they are different and distinct skills 共Kotter sense that leadership is an aspect of managing that is overtly
1990; Bass 1990; Conger and Kanungo 1992; Zaleznik concerned with thinking about the long-term future of the
management but also superior. The current authors, how- Bryman 共1992兲 also maintains that many visions can be
ever, argue that using labels such as “leader” and “manager” achieved only through the actions of many managers and not
does not necessarily make a difference as to how organiza- simply through the exhortations of individual leaders 共Grint
tions run. An effective executive needs a combination of both 1997兲. While leaders are vital in determining the future
qualities: “what is needed is better management and better vision and destination of an organization, managers in the
leadership 共Hay and Hodgkinson 2006, p. 13兲. To Ca- front line of the organization are critical in sustaining quality,
powski 共1994兲, vision without structure is likely to result in service, innovation, and financial performance. Similarly, Sar-
chaos, while structure without vision will result in compla- ros 共1992兲 notes that organizations need people who are
cency and perhaps catastrophe. good at leading as well as managing if they want to become
Ideally, a business organization should look for a small internationally competitive, and better places in which to
number of good leaders and many capable managers to run work.
it. Bass 共1990兲 argues that sometimes leaders manage and This distinction shows that leadership and management
sometimes managers lead 共Bass 1990兲. Occasionally, these are distinct and leaders differ from managers. However, in
two functions are blended and complementary 共Kotter order to exploit the full potential of their human and other
2006兲. Yukl 共2002兲 argues that rather than seeking to estab- resources, organizations will need to develop leadership skills
lish distinctions between managers and leaders, the two can in their managers 共Priestland and Hanig 2005兲 and manage-
be explained using the same processes and models. Some ment skills in their leaders 共Weathersby 1999兲. There is in-
authors even use the terms “managerial leadership” and creasingly a need for more leadership at all levels of the or-
“leader-manager” 共see Yukl 1989; Gardner 1990兲. Gardner ganization and to fulfill that need, managers have to become
共1990兲 suggests that a leader-manager is one who is futuris- better in leadership.
tic, inspiring, and visionary. In contrast to an archetypal
manager, the leader-manager empowers the employees, and THE WAY FORWARD
values their contributions by encouraging them and by ap- Although Kotter 共2006兲 notes that the debate on differenti-
plying participatory management. ating leadership from management is likely to continue in
The leader-manager inspires the followers by developing academic circles, corporations will continue to ask for leaders
trust, attracting and nurturing talent, and by continuous but need managers, and consultants will continue to supply
coaching and teaching 共Maccoby 2000兲. Yukl 共2005兲 shares leadership development and assessment. He argues that
the same perspective, maintaining that both leaders and people get opportunities to show leadership although their
managers employ a mix of leadership and management be- principal job may be management. However, the current
haviors. This mixing of behaviors suggests they must com- authors take a different stance. It is argued that too much
bine the necessary skills to direct day-to-day affairs effectively emphasis on management and too little focus on leadership
共a role traditionally associated with management兲, while at is not useful for organizations. An overly managerial environ-
the same time anticipating and managing change 共the main ment hinders innovation. It routinizes operations and closes
role in leadership兲. Kotter 共1982兲 seems to adhere to this the door to new ideas and fresh approaches. In today’s
same perspective and notes that fundamental components of knowledge-based economies, competitive industries, and
the managerial process include planning, organizing, turbulent operating environments where it is necessary to
directing/leading, and controlling. This implies that leading unleash the talents of a highly educated workforce, conven-
is indispensable for an effective manager. Other authors argue tional managers can only slow down progress. Therefore, it is
that the strategic leaders utilize planning—particularly stra- important that organizations develop as many leaders as pos-
tegic planning—as their primary focus 共Boal and Hooijberg sible while ensuring that these leaders also know manage-
2000; Cogliser and Brigham 2004兲. Mangham and Pye ment aspects. The organizations need to develop their man-
共1991兲 argue that leading is not a specialized phenomenon agers into leaders in order to stretch the performance of their
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68 Leadership and Management in Engineering
of control over destiny; management as the activity of intro- Bass, B. 共1990兲. Bass and Stogdill’s handbook of leadership, 3rd
ducing order by coordinating flows of things and people Ed., Free Press, New York.
toward collective action, and entrepreneurship as the making Bateman, T. S., and Snell, S. A. 共1999兲. Management: Build-
of entire new worlds.” This view shows that either of the ing competitive advantage, 4th Ed., McGraw-Hill, London.
roles, on its own, does not necessarily guarantee success. Bavington, D. 共2005兲. “Of fish and people: Managerial ecol-
Czarniawska-Joerges and Wolff 共1991兲 suggest that organi- ogy in Newfoundland and Labrador cod fisheries.” Un-
zations operate in historical, economic and political circum- published dissertation, Ch.1, Wilfrid Laurier University,
stances and are influenced by various sociopolitical and eco- Waterloo, Ontario, p. 4–11, online: 具http://
nomic forces, shaping of fashions, and occupational and en.wikipedia.org/wiki/Managerial_ecology典 共September
organizational cultures. 21, 2007兲.
It is necessary to continue the efforts to identify the dif- Bennis, W. 共1989兲. On becoming a leader, Perseus, Reading,
ferences between leaders and managers, and between leader- Mass.
ship and management. There are several research implica- Bennis, W. G., and Nanus, B. 共1985兲. Leaders: The strategies
tions here. In most studies, when researchers examine for taking charge, Harper and Row, New York.
leadership, their subjects mostly belong to the management Bryman, A. 共1992兲. Charisma and leadership in organizations,
ranks. In organizational studies, researchers treat managers as Sage, London, and New York.
synonymous with leaders. Bryman 共2004兲 also argues that Bryman, A. 共2004兲. “Qualitative research on leadership: A
research on leadership tends to focus on the role and leader- critical but appreciative review.” Leadership Q., 15共6兲,
ship practices of formally designated leaders who in most 729–769.
cases are managers. Parry 共in press兲 also shares the perspective Boal, K. B., and Hooijberg, R. 共2000兲. “Strategic leadership
that the person in the senior management position is often research: Moving on.” Leadership Q., 11共4兲, 515–550.
considered a leader. He argues that the leader is someone Burns, J. M. 共1978兲. Leadership, Harper and Row, New York.
who has a certain influence on followers. And that it is the Capowski, G. 共1994兲. “Anatomy of a leader: Where are the
nature of this leadership impact leadership researchers need leaders of tomorrow?” Manage. Rev., 83共3兲, 10–14.
to investigate. In this regard, research on informal leadership Cogliser, C. C., and Brigham, K. H. 共2004兲. “The intersec-
has much to offer. Although some studies have been con- tion of leadership and entrepreneurship: Mutual lessons
ducted on informal leadership 共Rusaw 1996; Pescosolido to be learned.” Leadership Q., 15共6兲, 771–799.
2002兲, more work needs to be done on how leaders are se- Conger, J. A., and Kanungo, R. N. 共1992兲. “Perceived be-
lected as subjects in research studies. Also, research endeavors havioral attributes of charismatic leadership.” Canadian
should be made to distinguish leadership from management. J. Behav. Sci., 24共1兲, 86–102.
This would provide useful inputs into leadership develop- Covey, S., Merrill, A. R., and Merrill, R. R. 共1994兲. First
ment initiatives where there should be a clear determination things first: To live, to love, to learn, to leave a legacy, Simon
of whether the outcome should be the creation of leaders or and Schuster, New York.
managers. Finally, studies can focus on how effective leaders Czarniawska-Joerges, B., and Wolff, R. 共1991兲. “Leaders,
and managers strike a good balance between leadership and managers, entrepreneurs on and off the organization.”
management to maximize their influence on others. Organ. Stud., 12共4兲, 529–547.
Daft, R. L. 共2003兲. Management, 6th Ed., Dryden, London.
CONCLUSIONS Drucker, P. F. 共1988兲. “Management and the world’s work.”
Much has been written on the difference between “leader- Harvard Bus. Rev., 66共5兲, 65–76.
ship” and “management” and between “leaders” and “man- Fiedler, F. E. 共1967兲. A theory of leadership effectiveness,
agers.” There are striking parallels between “leadership” and McGraw-Hill, New York.
“management” as well as “leaders” and “managers.” How- Gardner, J. W. 共1990兲. On leadership, Free Press, New York.
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