Format: TC/QA/050, Rev 01 Date of revision:

8D Report 4/4/17
Business Group: TC
CAR No:

Title: Date of Quality-notification:

Customer: Complaint No:

Address: Product / Part:
Application:
Part-no:

Manufacturing / Date Code:

Tracking / courier-no:

C&S part number: No. of pieces sent back:

Description: Date received:

First time / Repeated quality issue: First Time Supplied pieces:
Early 8D report No: NA No. of rejected pieces:
Dated: NA Production facility: TC
Sales / Customer care contact: Name: Manmohan Singh
Address: C&S E-mail: manmohan.singh@cselectric.co.in
Electric Ltd, Noida Phase 2, Plant C-58, Gautam Budh Mobile: 9999658153
Nagar (UP)
Landline:
D1 Problem solving team
C&S team leader: Dept.:
Team members:

D2 Problem description

Description of claim as given by customer :

Specific problem description by C&S:

D3 Containment actions
Description: Responsible: Prod. date effect.: Effect. [%]

D4 Root cause analysis

Verification of root cause(s)
D4.1 Root cause(s): Start of analysis: Analysis finished on
(e.g. simulation):
D4.2 Main cause (detailed description)

D4.3 How could the failure happen?

D4.4 Why could the failure reach the customer?

D5 Definition of corrective action(s)

Planned corrective action(s) Prod. date effect.: Effect. [%]:

D6 Implementation of corrective action(s) (CA)

Responsible: Prod. date effect.: Long term effect. [%]:
Implemented from

Validation NA
Customer agreement for CA required: No / Yes : No Responsible: Date
D6.2 Stop of containment actions (see D3): Responsible: Finished on:
NA NA NA
D7 Prevention of recurrence
D7.1 Responsible: Actual date:

D7.2 Implementation of corrective actions for other processes / locations (which?):

NA
D8 Final discussion
Participants:

Date:

Results:

Report approved by:

Approval date: