CONTACT:

+40 744 448 144

LAURENTIU ION laurentiu.ion87@live.com
IT Project Manager https://www.linkedin.com/in/ionlaurentiu/

Supply Chain Professional

A versatile and action oriented professional, with great results achieved in

completely different departments and domains.
ABOUT ME With a wide knowledge and experience in Supply Chain, is known for providing
best-in-class customer service, as well as possessing very good planning and project
management skills.
Professional achievements include cutting supply chain costs, improving KPIs,
sustaining sales growth and successful implementation of various projects in a multi-cultural
environment.

IT Project Manager
ORANGE SERVICES, Bucharest May 2016 - Present

o I implemented successfully the SPIC (Supplier Platform for Innovation and

Collaboration) project in Slovakia, France, Romania, Spain and Poland (Supply Chain
Project)
o I on-boarded in SPIC multiple suppliers for France, Spain, Poland, Romania and
Slovakia
o I contributed to the functional design of the solution that I am currently implementing by
understanding clients’ needs and putting them into the solution, together with the
developers
o I organized IT workshops with the Orange teams and the suppliers, where I trained my
IT counterparts on ways in which the tool need to be implemented in their companies
o I built and followed-up on the planning using Team Gant software (also, other Agile
methodology tools)
o I elaborated the list of functionalities for the new developments and established their
critical level
o I ensured the support for the countries and suppliers during the development, test,
EXPERIENCE implementation and post-go live phases
o I prepared the presentations and training materials and conducted the training for the
Testing and Support teams in terms of functionality of the solution implemented

Demand Planner
FEDERAL-MOGUL, Bucharest Sept 2015 – May 2016

o I improved the Forecast Accuracy for my portfolio from 76% to 82% by improving the
collaboration with the sales team from Europe and MENA Region (Middle East and
North Africa)
o I kept the Service Level at a level above 95% by improving the Forecast Accuracy
o I encouraged an improvement in my team’s focus on results and KPIs by providing
regular analyzes on the sales patterns, in order to build an accurate forecast
o I came up with suggestions to improve the forecasting models in SAP (apply different
forecasting models on the same item and at the same time, for long term and short
term)
o I improved the S&OP presentations by adding live graphics in the Power Points used
LAURENTIU ION
IT Project Manager

S&OP and Demand Planner

UNILEVER, Bucharest Nov 2013 – Sept 2015

o I managed to support realization of 96% Service Level for my portfolio by improving

collaboration with the suppliers
o I sustained a turnover growth of 20% for the Personal Care Products Portfolio
o I coordinated the new SAP/ APO implementation by conducting the training sessions
for the users, testing and support
o I prepared user manuals in order to enhance the training for newcomers
o I built a steady Forecast Accuracy of above 70% month by month, by improving the
communication and collaboration with the Trade Marketing Department
o I managed to cut the costs with the obsolete items with more than 30 000 Euros by
constantly moving stocks between countries in order to cover the inventory coverage
gaps

Customer Service Supervisor

UNILEVER, Bucharest Sept 2010 – Nov 2013

o I managed a team of Customer Service Specialists with 19 members which I trained

on both using Microsoft Excel, as well as improving the communication with clients
o I achieved above 95% Service Level for all clients that I managed (Cora, Carrefour,
Lidl, Auchan)
o I achieved 95% On Shelf Availability in all stores for Carrefour
o I implemented successfully multiple projects (EDI implementation in 50% of Unilever’s
clients, Invoice Accuracy >90%)
o I slashed costs for transportation with more than 50 000 Euros during a successful
project with Carrefour Romania

Summer Intern
UNILEVER, Bucharest Jun 2010 – Sept 2010

o I assimilated very fast everything about the business, the market and the whole activity
of the Customer Service Department
o I solved 100% of customers’ claims in a timely manner

Economical Clerk
BILLA ROMANIA, Bucharest Nov 2007 – Jul 2009

o Writing clearing documents between my company and our vendors

o Helping the vendors with their demands (sold confirmations, clearing documents,
invoices - using SAP)
o Accounting of diverse documents (invoices, penalties)
 LAURENTIU ION
IT Project Manager

Master’s Degree, Strategic Marketing

Academy of Economic Studies
Bucharest, Romania Oct 2009 – Jun 2011

EDUCATION
Bachelor’s Degree, Business Administration
Academy of Economic Studies
Bucharest, Romania Oct 2006 – Jun 2009

Romanian

LANGUAGES English
French

Microsoft Office

Leadership
Data Analysis

Problem Solving
SKILLS Presentation Skills
Verbal and Written
Communication
Time Management
Prioritization

HOBBIES
Piano
Painting Traveling Reading Writing Dancing
Playing