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Agile

communication
A key feature of being agile is to involve the user
in the development process and use customer
feedback to improve.

http://www.economist.com/node/779429
http://www.forbes.com/sites/stevedenning/2011/04/29/scrum-is-a-major-management-discovery/
https://hbr.org/ideacast/2016/04/understanding-agile-management
https://medium.com/@eric_jansen/five-steps-to-business-agility-71c42856958a#.bayhaksj4
A major aspect of being agile is to continuously
seek feedback from users.

https://hbr.org/2014/11/bring-agile-to-the-whole-organization
https://medium.com/i-m-h-o/mindful-agility-5f5acb450f5#.4s5d7nmkh
http://www.inc.com/will-yakowicz/4-qualities-every-leader-needs-to-take-risks-conquer-stress.html
In agile, the customer is the boss, not the manager.

http://www.forbes.com/sites/stevedenning/2015/07/22/how-to-make-the-whole-organization-agile/#396f85ed135b
http://www.forbes.com/sites/stevedenning/2015/01/28/more-on-why-managers-hate-agile/#168b8c853a58
Using social media, users can be involved
in the development process.

Adapted from
http://www.mckinsey.com/industries/high-tech/our-insights/software-development-handbook-transforming-for-the-digital-age
More customer collaboration.
Less contract negotation.

http://agilemanifesto.org/
Regular customer collaboration creates transparency
about the work and enables a high degree of flexibility.

https://medium.com/@timrayner01/say-agile-one-more-time-making-space-for-collaborative-innovation-de4834a096a0#.uglb51y9l
When people share what they do in an open / transparent
way, everyone can see results of the work quickly and solve
problems quickly.

https://hbr.org/ideacast/2016/04/understanding-agile-management
All communication within the agile team must be
addressed to the complete team, including sharing any
documents, release plans or schedules, review requests
and feedback, risks or concerns, and even leave updates.

This builds a complete sense of oneness within the team


and maintains complete transparency at all times.

https://www.agileconnection.com/article/real-key-agile-success-communication
Agile workers give and receive feedback
to each other.

https://www.agileconnection.com/article/strategies-encouraging-and-facilitating-team-feedback-sessions

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