PROGRAM : BACHELOR OF ENGINEERING

(HONOURS) MECHANICAL (EM 220)

COURSE : INDUSTRIAL MANAGEMENT
COURSE CODE : MEM575
CREDIT HOURS : 3
LECTURER : Dr. Wan Emri Wan Abdul Rahaman
CONTACT : 03 55435169
EMAIL : wanemri@salam.uitm.edu.my
ROOM : T1- A18 – 2A

COURSE DESCRIPTION

This course covers some of the important topics in industrial management. The emphasis
here is more towards production/operations management. Topics covered include
concepts related to and functions of production/operations management, concepts and
techniques in plant location, plant layout, procurement and inventory control, production
planning and control, quality management, maintenance management and other aspects
such as forecasting and project management.

COURSE CONTENT AND COMPLETION PERIODS

Week TOPICS
1 1.0 Introduction to the Course and Basic Concepts (3 hours)
1.1 Introduction to the course
1.2 Nature of Production and Operations Management (POM)
1.3 Functions of production and operation manager
1.4 Differences between goods and services
1.5 Trends and issues in production /operation management

2 2.0 Forecasting (3 hours)

2.1 Overview of Forecasting techniques
2.2 Qualitative and Quantitative techniques
2.3 Moving averages
2.4 Weighted Moving Averages
2.5 Exponential Smoothing
2.6 Measuring Forecast Error; MAD, MSE and MAPE

3 3.0 Plant Location (3 hours)

3.1 Objectives of plant location and Factors that influence location
decision
3.2 Techniques of location decision; Factor rating, Breakeven
analysis, and Centre of gravity

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 4 4.0 Plant Layout (3 hours)
4.1 Objectives of Layout and Factors that influence layout decision
4.2 Types of Layout
4.3 Line balancing for product layout

5 5.0 Human Resource Strategy (4 hours)

5.1 Human resource strategy constraint and manpower planning
5.2 Job design; labor specialization, job expansion, motivation and
incentive systems, self directed teams, ergonomics and work
environment
5.3 Method analysis
5.4 Work measurement and analysis
5.5 Productivity calculation

6 6.0 Procurement and Inventory Control (5 hours)

6.1 Functions of Inventory
6.2 Classifying inventory; ABC analysis
6.3 Mathematical Models – EOQ and Quantity Discounts
6.4 Re-order Points, Safety Stock
6.5 Kanban, JIT and Lean Production
6.6 Supply Chain Management

TEST 1
7 7.0 Production Planning and Control (5 hours)
7.1 Organizational Strategy and Production Planning
7.2 Long Range, Medium Range and Short Range Planning
7.3 Aggregate Planning
7.4 Master Production Schedule
7.5 Materials Requirement Planning
7.6 Manufacturing Resource Planning (description only)
7.7 Job Shop Scheduling

8 8.0 Project Management (4 hours)

8.1 Characteristics of a Project and Project Life Cycle
8.2 Techniques in Project Planning and Control, CPM, Gantt Chart
and Resource Loading
8.3 Project Management Information Systems (description only)

9 9.0 Quality Management (5 hours)

9.1 The evolution and foundations of modern quality management
9.2 Aspects of quality; Definition and dimensions, Responsibility for
quality, Benefits and costs of quality, Quality awards,
International quality standards; ISO 9000 and ISO 14000
9.3 Total Quality Management (TQM); Building an organization for
achieving quality, Definition, approach and elements of TQM,
Traditional and TQM organizations’ cultures
9.4 Selective concepts for implementing TQM; Deming’s 14 points,
Continuous improvement and PDCA cycle, Employee
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 empowerment and quality circle, Benchmarking, Just-in-time,
Quality tools
9.5 Implementation obstacles and criticisms of TQM
9.6 7 Quality control; Statistical process control, Process capability
and acceptance sampling (description only)

TEST 2
10 10.0 Maintenance Management (2 hours)
10.1 Maintenance, reliability and improvements
10.2 Types of maintenance; Preventive, Breakdown, others
10.3 Total Productive Maintenance
10.4 Expert System in Maintenance (description only)
10.5 Monte Carlo simulation

Revision and Conclusion (1 hour)

FINAL EXAM

COURSE OUTCOMES

Upon completion this course, students should be able to:

CO1 Explain the functions, concepts and techniques of production/operations

management covered in this course. [PO1, LO1] {C2}
CO2 Apply the concepts and techniques of production/operations management covered
in this course. [PO2, LO3] {C3}
CO3 Explain the knowledge gained to solve complex operation/ project management
problems by inorporating financial and entrepreneurial skills. [PO12,
LO8] {C5}

Related Program Outcomes (POs):

PO1: Apply knowledge of mathematics, science, engineering fundamentals and an

engineering specialisation to the solution of complex engineering problems.

PO2: Identify, formulate, research literature and analyse complex engineering problems
reaching substantiated conclusions using first principles of mathematics, natural
sciences and engineering sciences.

PO12:Project management and finance: Able to demonstrate knowledge and

understanding of engineering and management principles and apply these to one’s
own work (including as an entrepereneurial skills), as a member and leader in a
team, to manage projects and in multidisciplinary environment.

TEACHING METHODOLOGY:

Lecture:
Lectures are given to cover the basic principles of each topic.

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Industrial applications assignment:
Students are given a group assignment (3-5 students per group) that requires them to
conduct industrial study or literature review on industrial applications of certain selected
production/operations management technique/s to expose them to the practical
applications of this/these technique/s in industry. This will result in submission of
(group) industrial applications report.

ASSESSMENTS

The overall assessment for the course will be as follows:

Course Work : 40%

Test 1 : 15%
Test 2 : 15%
Industrial applications
report : 10%
Final Examination : 60%
Total : 100%

MARKING SCALES: Range Code M3

4.00 A+ 90 –100 2.33 C+ 55 – 59

4.00 A 80 – 89 2.00 C 50 – 54
3.67 A- 75 – 79 1.67 C- 47 – 49
3.33 B+ 70 – 74 1.33 D+ 44 – 46
3.00 B 65 – 69 1.00 D 40 – 43
2.67 B- 60 – 64 0.67 E 30 – 39
0.00 F 0 – 29

RECOMMENDED TEXTBOOK

1. Heizer, Jay, and Barry Render, Operations Management,

10th Edition, Pearson
Education, USA, 2011 or
2. Stevenson, William J., Operations Management, 11th Edition,
McGraw-Hill, USA, 2011.

REFERENCES

1. Krajewski, Lee J., Larry P. Ritzman, and Manoj K. Malhotra, Operations

Management, 9th ed., Prentice Hall, 2009.
2. Russell, Roberta S., Operations Management: Creating Value Along the Supply
Chain, 7th ed. International Student Version, John Wiley & Sons, USA 2011.
3. Render, B., R.M. Stair, and M.E. Hanna, Quantitative Analysis for Management,
10th Edition, Prentice Hall, USA, 2009.
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4. Montgomery, Douglas C., Introduction to Statistical Quality Control, 6th ed., John
Wiley & Sons, USA 2009.

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