MESSENGER POST MEDIA

2018
BUSINESS
Awards
Salute to Local Business

Awards Luncheon • Friday, May 18, 2018

Inn on the Lake • Lakeside Tent
Special Advertising Section to the Daily Messenger for Sunday, May 13, 2018
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 2
[CANANDAIGUA CHAMBER OF COMMERCE]
The spotlight is on four area businesses and nonprofits being
honored by the Canandaigua Chamber of Commerce for
excellence in service, retail, industry and tourism. Each has a
story to tell and an example that is likely to inspire. Care Net
Pregnancy Center of Canandaigua is being applauded for
service, Peacemaker Brewing Company for retail, Canandaigua
National Bank and Trust for industry and Break the Ice Media
for tourism. How and why were they chosen? It’s quite simple,
really.
“Folks spend all year watching and listening,” said Chamber
of Commerce Executive Director Ethan Fogg. “When people
nominate businesses, they’re asking themselves: ‘who can I
trust in a difficult situation?’; ‘who gets the real work done?’;
‘who is best-in-class?’ That’s how the list gets built. It’s a
collection of compelling stories about Chamber businesses
and their employees and how they invest in the quality of life
and landscape of business in our community.”
In the case of Break the Ice Media, it was a no-brainer. “Not
only do they have a regional reputation, they also have
a strong focus on tourism. And more so than ever, that’s
become a meaningful part of the Chamber’s operations.” said
Fogg. “Our focus is on turning Canandaigua into an all-season
destination,” he said. “It’s a beautiful community and every day
is different and each day offers something lovely here.”
As for Canandaigua National Bank — honored for industry
excellence — part of what makes them attractive is that
regardless of their changes in leadership over time and
development of other markets, they still call Canandaigua
home, Fogg said. “And the fact that they just brought wealth
management back here,” he added.
“They still contribute talent, as well as money to charitable
activities,” said Fogg. “They contribute, and they do it in a fairly
humble way. For being as successful as they are, they spend
more time just doing what they do rather than talking about
it.”
Not all of the four honored organizations are longstanding
members of the community.“Peacemaker Brewing Company
is a great example of not having to be large to be successful,”
said Fogg. “They were chosen because of the efforts they have
P O I S E D F O R AC T I O N
BY MELODY BURRI | FREELANCE WRITER
demonstrated toward our Tourism Committee, and the charitable efforts they have
made with humility. They think creatively, and even the passion for their business is
self-evident.”
There’s a lot local business owners can learn from Care Net Pregnancy Center, in
terms of inclusiveness and collaboration, Fogg said.“ They just do important work
for a potentially disenfranchised segment of our community,” he said. “And part of
what makes Canandaigua so attractive is that we welcome everyone regardless of
circumstances or situation or individual needs.“
“I think that there’s some reinvigorated interest in suicide prevention,” said Fogg. “And
also just working on reducing stigma around unplanned life events, whether they be
pregnancy or mental health situations or homelessness. The way they collaborate so
effectively with some businesses in their own building is also inspiring.”
This year’s Canandaigua Chamber 2018 Business Awards Luncheon is a bit of a
departure, in that it’s combining two annual events into one during a typically busy
spring season.
The luncheon, sponsored by Lyons National Bank, will not only honor four
organizations for their history and length of operation,
length and depth of involvement in the Chamber and
community, contributions to the community and outstanding
achievement in business. The Chamber will also recognize its
2018 milestone memberships.“In the past we’ve had two warm
weather events,” said Fogg. “One would celebrate lengths of
engagement with the Chamber, and the other highlighted
four business for their excellence in what they do. Now we’ve
combined them.
“We can take people we’re honoring for one thing and put
them in front of people we’re honoring for something else
and allow them to get motivated by each other’s excellence,”
said Fogg. “We save people a little bit of time and still offer
them an amazing opportunity to eat local food and celebrate
our town.”
Other highlights at the event include keynote speaker, David
Mammano, Founder and CEO of the Avanti Entrepreneur
Group and host of the Avanti Entrepreneur Show sponsored
by UR Medicine Thompson Health.
As for the economic outlook locally, the sun is shining, Fogg
said.“ There’s some seasonality in our market, but we’re seeing
some confidence in consumers that we haven’t had in the
past,” he said. “That’s creating some confidence in lending.”
“It’s a nice time to see the city launching a small business
revolving loan fund again,” said Fogg. “We are also seeing
some new businesses opening downtown, like Full Send and
the rebranding of the Wine and Culinary Center, The Inn on
the Lake’s decision to rebuild and the Fort Hill Performing Arts
Center. When I step back ten paces and look at our community,
and look at the massive infusion of attention and intent and
cash to move us forward, I can’t be anything other than happy.”
And the Chamber is poised for action. Fogg said his team has
spent a whole year making themselves ready. “We are ready
to work with member businesses and the city and the town
on conversations around economic development and turning
tourism into a year round pursuit for us.”
“People are looking forward to tomorrow with confidence,”
said Fogg. “You don’t make that scale of an investment
otherwise.”
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 3

[CANANDAIGUA CHAMBER of COMMERCE]

2018 2018 Michelle Pedzich
Board of Directors Board Members Canandaigua National
Bank & Trust
President Kari Buch
Andy Griffith United Way of Ontario County Salvatore Pitti
RE/MAX Properties The Pitti Group
Chris Burns Wealth Management
1st Vice President The Inn on the Lake  
Christopher Hubler Terry Wolcott
Donald Cheney Constellation Brands
CIG Agency
Cheney & Blair, LLP
2nd Vice President
Jamie Farr Chamber Staff
Karen Dworaczyk
Canandaigua City School District
INSIGHTOVATION Executive Director
Consulting Jeff Friend Ethan Fogg
Lyons National Bank
Treasurer Manager of
Kristina Stamatis Kurt Koczent Communications
Mengel Metzger Thompson Health & Events
Barr & Co.  Heidi Marcin Elisha Everson 113 South Main Street, Canandaigua | 585-394-4400
Past President Finger Lakes Community College Coordinator, Monday - Friday, 8:00 am - 5:00 pm
Lauren Kolb Timothy Owens Membership & Operations Open weekends now through December 3rd, 10:00 am - 3:00 pm
Genesee Valley Trust Public Sector Employee Chris Cole canandaiguachamber.com

[ANNUAL BUSINESS AWARDS PAST RECIPIENTS]

2017
Tourism: Finger Lakes Visitor Connection
Service: Wood Library
Retail: Canandaigua Federal Credit Union
Industry: J.D. Chapman Agency, Inc.
2016
Tourism: Ontario County Historical Society
Service: Greater Canandaigua
Family YMCA
Retail: Habitat for Humanity of
Ontario County, NY/ReStore
Industry: Halco Energy
2015
Tourism: Lazy Acre Alpacas/
Alpaca Country Clothing & Gifts
Service: Finger Lakes Community College
Retail: Thompson Guild Gallery Gift Shop
Industry: Leonard’s Express, Inc.
2014
Tourism: Roseland Bowl Family Fun Center
Service: Tall Trainer Fitness Systems
Retail: Image Custom Audio & Video
Industry: CB Craft Brewers
2013
Tourism: Sonnenberg Gardens and
Mansion State Historic Park
Service: Nu-Look Collision Centers, Inc.
Retail: Ryan’s Wine & Spirits
Industry: LaBarge Media
2011 | 2012
Tourism: CMAC (Constellation Brands
Marvin Sands Performing
Arts Center)
Service: Park West Hair Design & Spa
Retail: Rockcastle Florists
Industry: Rochester Gas & Electric Corp.
2010
Tourism: Miami Motel
Service: Wood Lawn Cemetery
Retail: Wick-edly Sent Soap
& Candle Company
Industry: Patrick Constructors
2009
Tourism: Granger Homestead
Service: Mercy Flight Central, Inc.
Retail: Canandaigua Carpets
Industry: Constellation Brands
2008
Tourism: Arbor Hill Grapery
Service: Patty’s Place
Retail: Pat Rini Rohrer Gallery
Industry: Iversen Construction Corp.
2007
Tourism: Bristol Mountain Resort
Service: Kennedy & Son Funeral Home, Inc.
Retail: Randall Farnsworth Auto Group
Industry: Artizahn Dental Studio, Inc.
2006
Tourism: Finger Lakes Gaming & Racetrack
Service: American Red Cross -
West Ontario Office
Retail: Crown Jewelers
Industry: Moore Printing Co., Inc.
2005
Tourism: Captain Gray’s Boat Tours
Service: Canandaigua Bus Tours
Retail: Dick Anthony LTD
Industry: Commodore Machine
2004
Service: Ontario ARC/Abbey Industries
Retail: Mobile Music
Industry: Finger Lakes Technologies
Group, Inc.
2003
Tourism: Canandaigua Inn on the Lake
Service: Thompson Health
Retail: Sweet Expressions
Industry: Messenger Post Newspapers
2002
Tourism: Bristol Valley Theatre
Service: The Eye Care Center
Retail: G. Jones Furniture
Industry: Canandaigua Wine Company
2001
Tourism: AAA of Canandaigua
Service: Literacy Volunteers
Retail: The Country Ewe
Industry: Pactiv
2000
Tourism: Canandaigua Inn on the Lake
Service: Ontario County Arts Council
Retail: Canandaigua Motors
Industry: Ultrafab
SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 4
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 5

[TOURISM]
pie. On the outside of the bag, a purple footprint outlined why they were receiving the bag and what they
should do with the contents, and a little about the well-known festival. The festival in 2014 was a success,
with no negative effects on attendance from recent events or cold morning weather.
BTI’s reach also extends well beyond state borders — like when team members helped New York’s 400-mile-
BREAK THE ICE MEDIA long Haunted History Trail attract more national paranormal fans through a national public and media
relations program, social media management and paid advertising, content development, production of a
small, might y, passionate and awesome trail-wide travel guide, and asset and partner management.
Now nearly a decade old, BTI was launched in 2009. “I had been freelancing up until then and always had
ARTICLE AND PHOTOS BY MELODY BURRI | FREELANCE WRITER
a dream of building a business with employees,” said Mahoney. And build, she did. Now the BTI office in
Pittsford is a warm, open space that’s typically filled with conversation, laughter, creativity, idea-hatching
and collaboration.
It wasn’t until about four years ago that the agency’s client portfolio landed squarely in the travel and
tourism arenas, Mahoney said. And it’s no wonder, because that turned out to be the sweet spot for each
one of the eight-member BTI team. “We’re really immersed in travel and tourism through professional
development, our travel and tourism blog, and our Destination on the Left podcast,” said Mahoney. “Every
one of our employees contributes to the blog in their area of expertise.”
What gives Mahoney the most pride? It’s that she was able to build a strong, successful team. “I’m really
proud of the team and the way we hire and the way we embrace each other’s strengths and uniqueness,”
she said. “It’s a place where people love to go. We respect each other. We have each other’s back. And
we produce some really awesome work. We‘re small and mighty, for sure. We work on some pretty big
projects.”No doubt their success is traceable to core values of equality, authenticity, passion, transparency,
professional growth, a light-hearted mindset and collaboration. In 2017, the team invested 450 staff hours
attending educational events and conferences.
Mahoney said her greatest challenge is balancing work and family.“I still have four daughters, a husband
and a business,” she said. “I’m trying to balance all of that and my personal life. But I was raised in an
entrepreneurial family — it’s in my DNA. I’m drawn to small business and that’s why I feel passionate about.”
Going forward she’s excited about continuing to build the team and grow the company. “My real vision is
to grow it into something that’s beyond me,” said Mahoney. “At the end of the day, travel and tourism is an
important economic generator for the region.”
56 North Main Street, Pittsford | 585-394-0787 | breaktheicemedia.com

No drum roll needed for the recipient of this year’s Business Award in Tourism. Break the Ice Media, under
the leadership of CEO Nicole Mahoney, is a Pittsford-based boutique marketing and communications firm
with a focus on food, wine, travel and hospitality. The choice was obvious. BTI has had a hand in organizing
many of Canandaigua’s cornerstone community events, including parades, festivals and the City of
Canandaigua’s Centennial Celebration, to name just a few.
And what creative minds but the BTI team could embrace New York’s nemesis — winter — and successfully
and playfully promote Syracuse as the “Official Home of Winter.” BTI’s multi-year public relations campaign
redefined the tourism calendar as “winter” and “not winter” while humorously positioning Central New York
as a fun destination in all seasons.
Another promotion for Casa Larga’s annual Purple Foot Festival took some sensitivity and enormous
creativity. In the two weeks leading up to the 2014 event, two tragedies deeply affected the Rochester
community. News reports were heavy and focused on a fallen officer and the deaths of two local
philanthropists. BTI delivered purple gift bags tied with purple ribbon to the weather teams at the local
news stations. The bags held purple toe socks — a pair for each meteorologist. Alongside them was a grape
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 6
[SERVICE]
CARE NET
P R E G N A N C Y C E N T E R O F C A N A N D A I G UA
hope, encouragment, collaboration
ARTICLE AND PHOTOS BY MELODY BURRI | FREELANCE WRITER
What’s in a name? In Care Net’s case, everything. A welcome safety net offering fully-orbed, compassionate Finding more holistic support for a client leads to a better long-term outcome, she said. “It embodies the
care, this 501 (c)(3) nonprofit organization is honored by the Chamber for its service excellence.
Care Net is a Christ-centered ministry that provides free and confidential services, information and support that through our collaborations.”
to clients who are facing the prospect of an unplanned pregnancy. “Our culture is one of hope and
encouragement,” said Executive Director Donna Besler. “We serve anyone in the community needing our
services with love, compassion and in a nonjudgmental environment.”
She’s proud of the services and people at the 20 N. Main St. office in Canandaigua.“ Through the years,
we’ve always offered a free pregnancy test, emergency diapers and formula and a post abortion recovery
program,” said Besler. “And just a few years ago we began facilitating parenting classes at the Ontario County
Jail and took over Crosswinds baby boutique and parenting classes — they’re now a part of our center.”In
addition to free pregnancy tests, services include pregnancy options and peer counseling, referrals, post-
abortion counseling and education and parenting classes.
The myriad of services allow Care Net staff and volunteers to build relationships with clients and help them
to be more successful in parenting, Besler said. Classes are offered for new parents looking for help through
an “earn while you learn” program, she said. “Our clients receive $7 baby bucks that they are able to use in
the boutique,” she said. “In the next four months we’ll be providing a new series of Life Skills classes.”
On a personal level, Besler said she’s most proud of Care Net’s clients. “Some of them have made the most
unselfish decision for their baby and have chosen adoption for their child,” she said. “Some have turned
their lives around and are now reunited with their children. Some have gone on to finish college and are
wonderful parents who are very successful. “No matter what their circumstances were when they walked
through our doors,” said Besler, “I’m very proud that they reached out and asked for help.”
Now, as always, Care Net’s greatest challenge is reaching clients. “We cannot help people who don’t know
about our services,” said Besler. “That’s why I’m always grateful to have the opportunity to talk about our
services and all of the wonderful agencies that we are able to refer people to, as well.”
Two minutes with Besler and it’s obvious there’s no ceiling on her passion for serving. “I often tell people
that I can’t wait to get to work to see who opens our doors and who God allows for us to assist,” she said.
“I am very excited to see new programs being put into place, additional agencies partnering with us,
relationships being built with the schools and FLCC, and finding new ways to help those in need in our
community. I am also excited to be able to offer more men’s programs at the Ontario County Jail and at our
center.” Two staff members and eight volunteers work at the center, along with volunteer liaisons at local
and surrounding churches.
Besler said her volunteer-driven organization is always open to welcoming new partners who have skills
in fundraising, organizing community events, public speaking, office support, small group and class
facilitators or grant writing and research.
“We are a non-profit organization that receives no government funding,” said Besler. “Our first collaboration
is with the churches and individuals and businesses who financially support us. They are the foundation
on which we stand. They are the body of Christ, which allows Care Net to work as the hands. Without them,
we would not exist.”
Collaboration is key for success in ways that go far beyond funding.
“One of the things I love about Care Net is that we never view a client in the context of ‘just a pregnancy
test,’” said Besler. “Each client is a person who has emotional, physical, spiritual and economic needs.”
Care Net can provide a free pregnancy test and peer counseling, parenting classes and emergency material
support. “And through our collaborations, we can also connect them with social services, housing support,
options for leaving a domestic violence situation, long term counseling support, budgeting help, mental
health resources, career counseling and connections to a church community,” said Besler.
idea that we are more than just pro-life,” said Besler. “We are pro-abundant life, and we help people achieve
20 North Main Street | Suite 28 | Canandaigua | 585-393-0437
Mondays and Tuesdays, noon to 4:00 pm | Wednesdays and Thursdays, 10:00 am to 2:00 pm
carenetcan.org, email help@carenetcan.org or CareNetCan on Facebook
24 HOUR HELP
Pregnancy Hotline 1 800-721-4357
Domestic Violence 1 800-799-SAFE (7233)
Suicide Hotline 1 800-273-8255
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 7

[RETAIL]
After being open just a year and a half, the two are experiencing some growing pains.“Our size is a
challenge,” said Reardon. “We’re so small, it’s tough to have enough room for everyone who wants to come
and enjoy the music and the beer. We’re hoping to expand — because on any given Friday or Saturday
night when we have live music at what we call ‘the tanks’ we need to go bigger. We want to be able to make
P E AC E M A K E R B R E W I N G CO M PA N Y more beer as well.”Guest and Reardon said they’re hoping to stay in Canandaigua and are now looking at
a couple of locations.
inspired by music, friendship, flavor Right now they’re looking forward to bringing their namesake band back to Canandaigua a second time.
“We brought Roger Clyne and the Peacemakers to town last July 22, and we’re bringing them back on July
ARTICLE AND PHOTOS BY MELODY BURRI | FREELANCE WRITER 28 this year,” said Reardon. “We’ll have three opening bands — Andrew Leahey and the Homestead out of
Nashville, The Black Moods out of Tempe and the Tommy Brunett Band. In keeping with the brotherhood
theme, since Brunett is the owner of Iron Smoke Whiskey in Fairport, the Peacemaker boys are using three
of Brunett’s 30-gallon whiskey barrels to age a stout. They plan to release it the night of the show.“It’s great
to be able to do something you really have a passion for,” said Guest. “Even after a hard day at the day job,
this really isn’t work. There’s days where it gets busy and hectic, there are things in the back of your mind
and stressors. But when you’re here, pouring beer for people who want to hear the story, who want to taste
your beers and have a good time — that’s not work. That’s a lot of fun.”

20 Pleasant Street, Canandaigua | 585-396-3561 | www.peacemakerbrewing.com

Mondays and Wednesdays, 5:00 to 9:00 pm | Thursdays 3:00 to 9:00 pm
Fridays, 3:00 to 10:00 pm | Saturdays, noon to 10:00 pm | Sundays, noon to 6:00 pm

This year’s choice for retail excellence is a hidden gem with hometown appeal. Peacemaker Brewing
Company co-owners and brewers Todd Reardon and Scott Guest couldn’t be happier about sharing their
passion and product with the community they call home. “We both brew the beer and serve the beer,” said
Reardon. “We pride ourselves in being there to talk to the customers and tell our story.”
A sign hangs in the one-room brewery that pretty much sums it up: “Enter as a stranger, leave as a
friend.”“There are breweries out there you can go into at any given time and you won’t see the brewer
or owner,” said Reardon. “Here, every night is ‘meet the brewer night’ — there’s always someone to talk to
about what grain was used, what hops were used.”
It was passion, timing and luck that got Peacemaker off the ground in November 2016. Reardon said he was
a home brewer who was getting pretty positive feedback from his friends and family. He knew if he ever
launched his own brewery he wanted to name it after his favorite band, Roger Clyne and the Peacemakers
out of Tempe, Arizona. And so he planned, with their permission, to incorporate their logo into the future
Peacemaker Brewery logo.
Here’s the luck part: The attorney who handled the trademark of his name and logo also knew of a
turnkey brewery for sale — the former location of Twisted Rail Brewing Company at 20 Pleasant St. in
Canandaigua.“When the opportunity presented itself, I knew I’d be kicking myself if I didn’t take it,” said
Reardon. “I don’t regret a second of it.”
Now they’re brewing a variety of craft beers, ales, IPAs, stouts and porters on Tuesdays, and hosting regular
vinyl nights, trivia nights, teachers’ happy hour and live music. “We’re proud of the feedback we get on our
beer,” said Reardon. “People really love it. And as long as I’m making a good product, that’s what matters
to me.”Each original Peacemaker brew created is named after a song title or lyric by Roger Clyne and the
Peacemakers. And the two also serve other locally made beers, ciders and wines — happily.
MESSENGER POST MEDIA
Guest and Reardon said they’re trying to get a Canandaigua beer trail going which would include five
Canandaigua breweries and three outside not far from the city. That would include Twisted Rail, Young MESSENGER POST MEDIA advertising supplement
Lion, Three Huskies, Naked Dove, Irish Mafia, Noble Shepherd, Reinvention Brewing and Peacemaker, they
said. “We all love each other, all get along — we’re excited about being part of that culture,” said Reardon. a division of gatehouse media inc.
“In the brewing industry I’ve found that everybody wants everybody else to succeed.”“It’s a really neat 73 buffalo street canandaigua ny 14424
fraternity to be a part of,” said Guest. “We go to other breweries to taste great beer and to see our friends.” 585.394.0770 www.MPNnow.com
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 8

[INDUSTRY]
“You can not commoditize creativity,” he said. “The big banks are working on enormous deals — they
fulfill an important function within national and local economies. But in order to satisfy the needs of the
individual customer — the people who are building things — they lose their flexibility.”
People from other institutions or new customers tell him it’s unheard of that they can just knock on the
C A N A N D A I G UA N AT I O N A L president’s door, or pick up the phone and say “what do you think about this,” and get a yes or no, Hamlin

BANK & TRUST said. That’s one of the benefits of a community bank, because the answer is rarely “no,” it’s “how can we?”
Hamlin said.
building relationships, “Is it smart, is it legit, is it legal, is it fair, is it in good taste?” These are the questions five generations of
Hamlins have asked in one form or another before saying “yes” to a client over the last 131 years.
ARTICLE AND PHOTOS BY MELODY BURRI | FREELANCE WRITER As for the 537 employees, the CNB community “is a very inclusive, family-oriented group. It’s very much
about encouraging engagement, idea exchange and development of individuals,” said Hamlin.
“CNB’s addition of branches in Monroe County were pivotal moments in the bank’s history. They proved
to be enormously successful and brought growth in terms of lending capacity and relationships over the
next 20 years,” Hamlin said. “We’re a small organization and we’ve been growing in what I believe is a very
responsible manner.”
Now people often ask when CNB will add a location in their neighborhood. “We’re observing where our
customers are, and now we have the opportunity to fill in some of the holes,” said Hamlin. “From time to
time we’ll drop a physical location down so we’ll have a place to meet that’s convenient.” But it won’t be
as much about drumming up new customers. It will be more about benefiting and serving the customers
they already have, he said.
With all the growth and new technology comes an added layer of responsibility. “One of the biggest
challenges we face in the days ahead is where the conversation will go concerning the use of data,” said
Hamlin. “We have an enormous amount of very sensitive, confidential information, and if you can’t trust
us to keep that tight, then we lose credibility.” He believes this is one way CNB will stand out from its
competitors. “It will be how we navigate the selection of technology so that it’s not only user friendly but
safe to use,” said Hamlin.
The latest technology may appear to be wonderful in concept, but the security may be dangerously
inadequate, he said. “People are going to come to us in the future, and it’s a trust thing,” said Hamlin. “Back
in the day, people trusted us because we had a big vault that no one could break in to. Now, people are
starting to understand how personal information can be inappropriately and unethically used, and they
need to have trust that you are acting ethically with that information.”
A charter member of the Canandaigua Chamber, Canandaigua National Bank & Trust is honored this year Very few banks, from small to very large, have their head of technology at the decision-making table, Hamlin
for excellence in industry. At the helm of the 131-year-old cornerstone is President and CEO Frank Hamlin said. “Within the last year or so, we’ve brought in a technology person,” he said. “That’s her experience,
III, the fifth generation of his family to serve. expertise and focus, and she sits at the table. We do want to provide the flashy, pretty technologies,
The CNB family includes 23 bank branches in Ontario and Monroe counties powered by 537 full time and products and services. But we cannot be distracted by the glitz. It has to be safe.”
part time employees. “Each branch location has its own personality and feel, its own character and sense At its essence, banking is all about “motivating and coordinating people to allow them to be able to do
of energy,” said Hamlin. “It’s almost like a “Cheers” when you walk in. It’s about relationships that develop — cool things,” Hamlin said. “It is a wonderful life,” he said. “Yeah, there’s a lot of struggle and anxiety and late
that’s the special spark you get in that branch environment, versus an online transaction.” hours. But to the extent that your job is to help other people who are motivated to work hard and succeed,
His pride in each is apparent.”Honestly, the thing that fills my cup is when I do go out to the branches or do it is very fulfilling.
client calls,” said Hamlin. “What amazes me about this business is that we’ve got a lot of really smart people “I provide the tools and resources so that other people can grow things,” said Hamlin. “I’ve got one of the
having really intense but proactive and creative conversations with a lot of very intelligent and creative best jobs in the world. At the end of the day, you just want to know that you mattered.”
customers who are building things.”
Incorporated 1887, CNB has a storied past. But Hamlin said new stories are added each day.“I bump into 72 South Main Street, Canandaigua
people at random places and they all have a story about one of our people pulling a rabbit out of a hat (to 585-394-4260 Main Bank Office | 585-393-6200 Lakeshore Office
help get them achieve their goals),” said Hamlin. “It’s about those individual conversations. www.cnbank.com
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 9

[MILESTONES 2018]
102.3 Sunny FM Comfort Inn and Suites JD Chapman Agency, Inc. Renaissance - The Goodie II Shoppe
20 Years 10 Years 5 Years 35 Years
Adorn Jewelry and Accessories Comfort Keepers KB Graphics Renovators
10 Years 15 Years 15 Years 20 Years
Allied Financial Partners Community Bank N.A. Keyser Computer Services Rheinblick German Restaurant
5 Years 20 Years 10 Years 10 Years
American Legion Post # 256 Computer Obedience Training Lafayette Motel & Restaurant Rotary Club of Canandaigua
45 Years 20 Years 35 Years 10 Years
Best Western Plus Curtis Locksmith Service Legacy at the Fairways Seneca Lake Wine Trail
Victor Inn & Suites 30 Years 10 Years 20 Years
10 Years
DiMarco Constructors Lightland Farms, LLC Sun Set Cove
Brookside Apartments 5 Years 20 Years 15 Years
10 Years
Eighty Parrish Street Apartments Macri’s Deli & Cafe Susan Swanson
Canandaigua Super 8 35 Years 5 Years 5 Years
20 Years
Finger Lakes Manchester Inn Sutter’s Canandaigua Marina, Inc.
Canandaigua Winsupply Financial Services, Inc. 25 Years 25 Years
5 Years 35 Years
Microtel Inn & Suites TCHMed Consulting, Inc.
Care Net Pregnancy Center Finger Lakes Premier Properties by Wyndham 10 Years
of Canandaigua 20 Years 5 Years
Tenax Town Cleaners
10 Years
Flowers By Stella Municipal Solutions, Inc 35 Years
Carol Urtz 40 Years 15 Years
The Friend Team
5 Years
German Brothers Marina, Inc. Nu-Look Collision Centers, Inc. 5 Years
Casa Italiana 40 Years 10 Years
The Villas at Canandaigua
10 Years
Greater Canandaigua Oakridge Landscaping Inc. 10 Years
Cheshire Civic Center, Inc. 10 Years
Tim McKenna Construction, Inc.
Community Action Team 25 Years
Ontario ARC 40 Years
5 Years
Habitat for Humanity of 35 Years
Timothy Owens
CIG Insurance Agency Ontario County, NY | ReStore
Pat Rini Rohrer Gallery 5 Years
40 Years 10 Years
15 Years
Town of Canandaigua
City Mini Storage, LLC Happiness House |
Pinnacle North 40 Years
20 Years Finger Lakes Cerebral Palsy
5 Years
20 Years Underberg & Kessler LLP
City of Canandaigua
Professional Women 15 Years
40 Years Hollywood Nail and Spa
of the Finger Lakes
5 Years VA Medical Center
Colb Heating Cooling 10 Years
25 Years
& Refrigeration IL Posto Bistro & Wine Bar
Ravenwood Golf Club
20 Years 5 Years Venezia & Associates
15 Years
30 Years
Iversen Construction Corp.
45 Years
 SALUTE TO LOCAL BUSINESS 2018 • SPECIAL ADVERTISING SECTION FOR SUNDAY. MAY 13, 2018 • PAGE 10

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