Professional Documents
Culture Documents
2. _______________________________
Employee Turnover 2. _______________________________
Customer Retention % 2. _______________________________
Partner profit distributions
3. _______________________________
% A-Players 3. _______________________________
Customer Lifetime Value 3. _______________________________
Shareholder NPS
WE RELY ON INITIATIVE. Post "Unleash Potential" posters in Open second US office or expand Implement Agile/Scrum methodology
Our team is comprised of 3 conference rooms 3 current office 3 with all development teams
independent, intelligent
individuals from diverse cultures Initiate quarterly Core Values awards Increase outsourced development Add 1 new outsourced development
and career paths. Each employee 4 4 to 50% 4 partner
owns the work and takes
responsibility for results. We Produce Core Purpose video Research disruptive technologies Implement TopGrading and
5 5 5 Measure Talent
expect and reward autonomy; at
every level of the organization,
our people refine our culture and
practice through daily action. Profit per X Brand Promise KPIs Critical #: 1st Time Demos/Wk
Profit per Client: - Time to launch 10
WE ENSURE THE BEST IDEA - Goal is deeper, longer term - # of System Investigation
WINS. 8
relationships with clients where Requests
The next big thing can come from we sell in more software and - Client ROI Between green and red
anywhere. We solicit ideas services 4
constantly, internally and
externally. The best way forward
often emerges from debate; our BHAG® Brand Promises Critical #: Closing Ratio
culture welcomes the outspoken
and the unconventional. $1billion ROI for our clients by - Best implementation - faster, 60%
2030 right the first time 45%
- Best partners - service and
support Between green and red
- Fastest ROI 30%
2. __________________________________________________
Industry experience-most employees grew up in professional services 2. __________________________________________________
No European presence
3. __________________________________________________
Credibility through prestigious client list 3. __________________________________________________
Small size relative to international competition
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Your Name: Date:
2. _______________________________
# Bugs per release 2. _______________________________
Closing Ratio 2. _______________________________
Net Profit
3. _______________________________
Items in backlog 3. _______________________________
Sales Cycle Weeks 3. _______________________________
Cash Flow - 90-Day Runway
At the end of each month, the # of Implement Agile/Scrum training program 1/31
Implement eNPS MB 3 with 2 development teams
3 new ideas submitted by each
team (development, sales,
Implement Agile/Scrum with 2 development HG services, etc.) will be voted on by 4
4 teams a cross-functional committee.
Complete TopGrading training MH
5 5
Trends
1. __________________________________________________
Artificial intelligence driving prof. svc resource and project decisions 4. __________________________________________________
Big Data
2. __________________________________________________
Accelerated M&A in accounting and legal industries 5. __________________________________________________
Software as a service
3. __________________________________________________
Necessity for more agile software development 6. __________________________________________________
Cloud Services - i.e. AWS
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