You are on page 1of 129

Senior Studio ll INTA422

Week 6 Assignment 1
Pro. Swiertz
Jesse Rotz
4/24/2018
Program Document
Problem Statement:
To design the layout of an office building. The space is an existing 6,000 square foot building shell that needs space
planning to create an office space that meets the client’s needs and provides employee satisfaction. The client is
the manager of the company, Martin’s, who is looking to expand the brand by creating another office building.
Attention to natural lighting, minimalist principles, and contemporary architectural elements and furniture, the
finished product should represent the client’s vision for the space.

Client Profile:
As stated above, the client, Chris Stewart, is the manager of Martin’s and is wanting to expand to another building
to create an office space for his employees to do more marketing work. The goal of this project is to create an
innovative office design that meets the needs of the employees, while providing flexibility of workspace and
minimalist principles throughout. The building will be located in Clarksburg, Maryland.

Client’s Logo:

User Needs & Requirements:


The employees need an open office layout for the main workspace of the building. Natura light should be
provided in this space. There needs to be at least 2 conference rooms for meetings. At least 6 closed office spaces
need to be provided for the executive managers and accounting employees. A café will be designed for the
employees to use on break, as well as, another workspace with Wi-Fi to give another option for working.
Program Document
Spaces Required:
• Main Open Office – 2,000 sf.
• Closed Offices – 150 sf. (6 required)
• Conference Rooms – 250 sf. (2 required)
• Café – 400 sf.
• Storage – 50 sf.
• Restrooms – 250 sf. (includes both men’s and women’s)
• Reception – 300 sf.
• Second Open Office – 1,500 sf.

Total Square Footage Required – 5,900 sf.


Design Concept Statement

The project is an office building for the company, “Milano’s”, and


will be located in Clarksburg, Maryland. The overall feel of the
space will be modern, minimalist, and understated with a focus on
simple forms, clean lines, cool tones, and warm natural light to
create a calm working environment, which will increase employee
productivity.
Preliminary Work

Minimalism
Understated

Modernism

Figure 1

Clean

Figure 5

Figure 3

Light
Simple
Figure 2 Figure 4
Part 1 (Sketches & Images – 1st Concept)
The first concept design will feature industrial materials that
work in harmony with the exterior design of the building.
The spaces will utilize concrete throughout, with rustic
wood accents and glass to bring natural light in and add
visual interest with the use of printed designs in the glass.

Figure 1

Reception Desk Design


Figure 3

Figure 2

Stair Design
Figure 4
Part 1 (Sketches & Images – 2nd Concept)
The second design concept focuses on
more refined materials, such as, marble,
lacquer, polished metals, glass, and light
wood.

Reception Desk Design


Figure 5

Figure 7

Reception Accent Wall


Figure 6 Figure 8
Part 2 (Cost Estimation & Gantt Chart)

Construction Cost Estimation: $1,751,449.14

Gantt Chart
3/20/18 3/28/18 4/4/18 4/11/18 4/18/18 4/24/18

Developing the Project (3/28)


Design Concept Statement (3/28)
Developing the Design (3/31)
Initial Schematics (4/4)
Schematics Design Phase (4/7)
Professional Review (4/11)
Design Development (4/14)
FF&E (4/18)
Project Presentation (4/21)
Client Presentation (4/24)
Organizational Chart
President/CEO
Chris Stewart

Executive Secretary
Mary Johnson

Vice President of Sales Vice President of Vice President of


John Lewis Accounting Marketing
George Futrell Nick Amon

Sales Employee Sales Employee


Sarah Laurence Aaron Bartley Acc. Employee Acc. Employee Marketing Employee Marketing Employee
Keith Newson Kenneth Johnson Kiara Hoffeditz Liam Newman
Sales Employee Sales Employee
Jessica Lee Abby Martin Acc. Employee Acc. Employee Marketing Employee Marketing Employee
Bart Libman Brittany Gossert Diane Miller Valerie Merriman
Sales Employee Sales Employee
Rebecca Li Stewart Rohe Acc. Employee Acc. Employee Marketing Employee Marketing Employee
Ryan Thompson Kenton Liam Sharon Eshleman Heather Fisher
Sales Employee Sales Employee
Kayla Louis Curtis George Acc. Employee Acc. Employee Marketing Employee Marketing Employee
Jennifer Lehman Brian Morgan Leah Shaffer Zachary Alan
Sales Employee Sales Employee
Kimberly Elle Chris Bedford Acc. Employee Acc. Employee Marketing Employee Marketing Employee
Jesse Ransom Chad Turner Jared Gilbert Rafael Rivera
Design Parti

Front Entrance Door Design

Stair Tower Design

Reception Plan View


Adjacency Matrix
Bubble Diagram #1

Cl. Off.
Cl. Off.

Conf. 2nd Open Office Conf.


Cl. Off.
Cl. Off.

Stor. Cl. Off.


Cl. Off.

Restrooms

Café Main Open Office

Key
Immediate
Adjacency
Reception
Public
Private
Acoustic Control
Daylight/views
Bubble Diagram #2

Cl. Off.

Cl. Off.

Conf. Cl. Off.


Cl. Off.
Restrooms
Cl. Off.
Cl. Off.
Conf.

Café Main Open Office Stor.

2nd Open Office

Key
Immediate
Adjacency
Reception
Public
Private
Acoustic Control
Daylight/views
Bubble Diagram #3

Cl. Off. Conf.


Restrooms
Café

Cl. Off. Cl. Off.

Cl. Off. Cl. Off.


Stor.

2nd Open Office Cl. Off.


Conf. Main Open Office

Key
Immediate
Adjacency
Reception
Public
Private
Acoustic Control
Daylight/views
Bubble Diagram #4

Conf.

Café Main Open Office 2nd Open Office


Cl. Off.

Cl. Off. Cl. Off.


Conf.
Stor.
Cl. Off.
Cl. Off.
Reception
Restrooms
Cl. Off.
Key
Immediate
Adjacency
Public
Private
Acoustic Control
Daylight/views
Bubble Diagram #5

Café
Conf. Conf.

Stor.
Restrooms
Cl. Off.
2nd Open Office

Cl. Off.
Cl. Off. Cl. Off.

Cl. Off.
Main Open Office
Reception Key
Immediate
Adjacency
Cl. Off. Public
Private
Acoustic Control
Daylight/views
Bubble Diagram #6

Reception
Cl. Off.
Cl. Off.
Cl. Off.
Stor.
2nd Open Office
Cl. Off.

Conf.

Main Open Office

Restrooms

Café

Cl. Off.
Conf. Key
Cl. Off. Immediate
Adjacency
Public
Private
Acoustic Control
Daylight/views
Block Diagram #1
Block Diagram #2
Block Diagram #3
Circulation Study #1

Legend:

Public Access Areas

Private Access Areas

Path of Travel

Means of Egress
Circulation Study #2

Legend:

Public Access Areas

Private Access Areas

Path of Travel

Means of Egress
Circulation Study #3

Legend:

Public Access Areas

Private Access Areas

Path of Travel

Means of Egress
Color Palette

Figure 1

Figure 2
Mentor Critique
The following is the critique provided by my mentor, Lori Hewitt:

Floor Plans – “The third plan worked best from my perspective and have attached some suggestions to that particular plan. Because I am not working
from scale, do I know what are walls or flooring and ceiling conditions, these are general considerations” (Hewitt, 2018). The image below shows what
Lori was thinking in terms of revising the third block diagram option.
Mentor Critique
Sketches & Images – “I immediately responded to your reception wall. I think you can eliminate the floating shelf. As for the company name/logo,
make it more dynamic by engaging it in the floor design (or ceiling) by way of extension. Perhaps the ‘M’ is both enlarged and recessed in the
company color (painted/lit) and the other lettering is raised on the surface. Continue the letter out onto the floor. The ‘M’ at the entry floor references
in the ‘design parti’ may not be necessary. The flooring can be something poured like travertine or concrete. There is an opportunity to consider
patterns inlaid metal spacers or color. Tie-in/coordinate this color back in the furniture upholstery. Something stylized like this may negate the necessity
for the repeat of the ‘M’ in the reception desk and allow it to be a beautiful element as your sample image showed. Perhaps there is an opportunity to
bring in the ‘M’ at an outside corner of the core element found at the building center... A large capital "M" in the company color that wraps the corner
or a large, painted circle with the ‘M’ being negative space.

I think that introducing reclaimed wood into this space will prevent this space from feeling too stark. At the stair tower, from a practical standpoint, I
wonder if people get snagged on the reclaimed wood. Also, it is a material that you may want to consider incorporating elsewhere, allowing for
greater appreciation of its use and visual impact in this environment. Both visually and budget-wise this may prove to be a better value. If you pull back
on that, you can really begin to appreciate the etched glass at the handrail against the backdrop of something a little ‘more quiet’” (Hewitt, 2018).

Design Parti – “I really like the correlation between the ‘M’ of the logo and the structural stair tower element. Would you consider a rusted or graphite
steel stair trusses? I think that this will add a striking contrast if you choose to continue the use of lighter palette at this location. The light finishes will read
as crisp against and as people circulate through the tower during the day, they will read this strong graphic, structural element. If it is lighter in finish, it
may blend. Further, at night this is stair tower will have a similar read to the experience of people in the tower during the day as from cars as they pass.

Color Palette & Materials – “I really like the clean, slick aesthetic. I would imagine that these decisions were a reflection of this being a tech company
(you likened to Apple) that produces cutting-edge technology in streamlined package that offers greater appeal to the end-user. A few thoughts
come to mind...

There is a balance that needs to be struck when designing for a corporate client. In anticipation of receiving guest into your space, there is an
impression to be made that speaks to their corporate identity and industry. On the other side of that is considering the experience of those who spend
their days in that space and the type of work they do.

Generally, speaking, I think that the space will be much like a gallery allowing for each element, whether an architectural finish or structural to really
shine while remaining integrated. I wanted to know what you are thinking in terms of furnishing finishes/upholstery and lighting? When I think tech, I think
of the type of people who execute the architecting of the design. They, generally, are not ‘buttoned up’ individuals; they are typically more relaxed
and casual though meticulous about their work” (Hewitt, 2018).
Mentor Critique
After discussing the possible manufacturers for this project, I have decided on these three manufacturers for the furniture of this space:

1. Knoll – This manufacturer is known for creating sleek, modern furniture pieces that look like they could belong in a residential application, but
function like a commercial piece. This is why I have chosen this manufacturer. < https://www.knoll.com/design-plan/products/by-brand/knoll-office
>

2. Steelcase – This manufacturer produces a lot of office furniture, which is perfect for my project. The pieces are also quite simplistic and modern in
design. Steelcase is producing more and more flexible furniture pieces for the office environment, and this is what I am wanting for my design as
well. < https://www.steelcase.com/ >

3. Herman Miller – This manufacturer designs office furniture as well, and the products have very clean lines and flexibility. These products are simple,
yet durable, which is crucial for the office environment. < http://store.hermanmiller.com/home?lang=en_US >
Furniture Plan

A1
FURNITURE PLAN
SCALE: 1/16” = 1’-0”
Preliminary Ceiling & Lighting Plan

Drop ceiling

Recessed strip
lighting

A2
CEILING/LIGHTING PLAN
SCALE: 1/16” = 1’-0”
Color Palette & Color Theory Analysis

The color palette for this project is monochromatic with variations of grey
and white. There will also be a soft blue accent color to bring more visual
interest into the design.

Figure 19 –
SW7005
Figure 25 – Carpet plank flooring

Figure 20 –
SW7071

Figure 21 –
SW6808

Figure 24 – Wood-look vinyl plan


Figure 22 –
flooring
SW6255
Figure 23 – Concrete Flooring
Furniture & Finishes

Figure 4 – Office/reception modular sofa

Figure 3 – Office side


chair
Figure 10 – Café
chair
Figure 7 – Café table

Figure 1 –
Office cube Figure 2 – Coffee table
seat
Figure 5 – Reception chair
Furniture & Finishes

Figure 9 – Private office credenza

Figure 12 – Conference table

Figure 8 – Private
Figure 6 – Private office guest
office chair
chair
Figure 11 – Private office desk
Figure 13 – Conference room
chair
Furniture & Finishes

Figure 17 – Antenna Telescope, collaborative


office furniture

Figure 16 – Prospect creative space

Figure 15 – Prospect solo flexible office


workspace
Figure 14 – Brody flexible office desk

Figure 18 – Rockwell Unscripted Covered Steps,


modular office workspace
Reception Perspective Sketch
Open Office Accent Wall Perspective Sketch
FF&E Specification Sheet

Tag C1

Manufacturer Knoll

Product Armchair

Model name/# Krusin Lounge Chair MK02

Finish American walnut

Fabric Leather

Pattern/color Brown (as shown in image)

Price per unit $1,089

Units needed 14

Total cost $15,246

Sustainability GREENGUARD Indoor Air Quality Certified® for low-emitting


products

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag C2

Manufacturer Knoll

Product Armchair

Model name/# 1966 Lounge Chair

Finish Aluminum

Fabric Vinyl coated polyester mesh

Pattern/color White (as shown in image)

Price per unit $1,261

Units needed 12

Total cost $15,132

Sustainability GREENGUARD Indoor Air Quality Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag C3

Manufacturer Knoll

Product Dining chair

Model name/# Olivares Aluminum Chair

Finish Aluminum

Fabric N/A

Pattern/color

Price per unit $555

Units needed 28

Total cost $15,540

Sustainability GREENGUARD Indoor Air Quality Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag C4

Manufacturer Knoll

Product Lounge chair

Model name/# Rockwell Unscripted Club Chair

Finish Painted steel legs

Fabric Polyester

Pattern/color Blue Tide (as shown in image)

Price per unit $1,760

Units needed 5

Total cost $8,800

Sustainability GREENGUARD Indoor Air Quality Certified® and GREENGUARD


Gold Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag C5

Manufacturer Knoll

Product Executive Chair

Model name/# Life

Finish Black plastic

Fabric Polyester

Pattern/color Black (as shown in image)

Price per unit $1,043

Units needed 22

Total cost $22,946

Aluminum base version is made with 60% recycled content and


Sustainability 70% of parts are readily recyclable, Can contribute to achieving
U.S. Green Building Council LEED® credits, including the
Innovation, GREENGUARD Indoor Air Quality Certified®, Rated
Sustainable Gold under the SMaRT© Consensus Sustainable
Product Standard.

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag C6

Manufacturer Knoll

Product Task Chair

Model name/# MultiGeneration by Knoll Light Task with Arms

Finish Chrome base

Fabric N/A

Pattern/color N/A

Price per unit $395

Units needed 22

Total cost $8,690

Powder coating and adhesives are virtually VOC-free,


Sustainability Constructed using minimal materials and PVC free,
GREENGUARD and GREENGUARD Gold Certified, Rated SMaRT©
Sustainable Gold, BIFMA level® 3 certified.

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag S1

Manufacturer Knoll

Product Modular Sofa

Model name/# K. Lounge with Back – 3 Seat

Finish Plywood frame

Fabric Vinyl weave

Pattern/color Earl Grey (as shown in image)

Price per unit $1,935

Units needed 3

Total cost $5,805

Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag T1

Manufacturer Knoll

Product Dining table

Model name/# Antenna Table - Square

Finish Laminate top

Fabric N/A

Pattern/color N/A

Price per unit $735

Units needed 7

Total cost $5,145

Legs and rails have 30-45% recycled steel content, Cradles have
Sustainability 44% recycled content cast aluminum, PVC and fiberglass-free
with VOC-free finishes and adhesives, GREENGUARD Indoor Air
Quality Certified®, Available with an FSC® certified claim, BIFMA
level® 3 certified.

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag T2

Manufacturer Knoll

Product Coffee Table

Model name/# Rockwell Unscripted Coffee Table

Finish Laminate top

Fabric N/A

Pattern/color N/A

Price per unit $710

Units needed 7

Total cost $4,970

GREENGUARD Indoor Air Quality Certified® and GREENGUARD


Sustainability Gold Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag T3

Manufacturer Knoll

Product Executive Desk

Model name/# Albini Desk

Finish Glass, steel

Fabric N/A

Pattern/color N/A

Price per unit $4,327

Units needed 6

Total cost $25,962

GREENGUARD Indoor Air Quality Certified®


Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag T4

Manufacturer Herman Miller

Product Conference table

Model name/# Magis Baguette Table

Finish Glass, aluminum

Fabric N/A

Pattern/color N/A

Price per unit $2,219

Units needed 2

Total cost $4,438

Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag ST1

Manufacturer Knoll

Product Cradenza

Model name/# Florence Knoll Credenza 2 Position

Finish Chrome legs, marble top

Fabric N/A

Pattern/color N/A

Price per unit $5,941

Units needed 6

Total cost $35,646

Sustainability GREENGUARD Indoor Air Quality Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag CB1

Manufacturer Knoll

Product Cube seat

Model name/# Rockwell Unscripted Upholstered Seat - Cube

Finish Steel base

Fabric Vinyl weave

Pattern/color River Rock (as shown in image)

Price per unit $470

Units needed 6

Total cost $2,820

Sustainability GREENGUARD Indoor Air Quality Certified® and


GREENGUARD Gold Certified®

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag FF1

Manufacturer Herman Miller

Product Flexible office workspace

Model name/# Prospect Solo Space

Finish Aluminum

Fabric N/A

Pattern/color N/A

Price per unit $4,000

Units needed 4

Total cost $16,000

Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag FF2

Manufacturer Herman Miller

Product Collaborative office workspace

Model name/# Prospect Creative Space

Finish Aluminum

Fabric N/A

Pattern/color N/A

Price per unit $8,000

Units needed 1

Total cost $8,000

Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag FF3

Manufacturer Steelcase

Product Flexible office workspace

Model name/# Brody

Finish Steel frame

Fabric Vinyl

Pattern/color TBD

Price per unit $5,500

Units needed 7

Total cost $38,500

Sustainability Cradle to Cradle Certified™, • Oeko-Tex, BIFMA level®


2, SCS Indoor Advantage™ Gold.

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag FF4

Manufacturer Knoll

Product Flexible desk system

Model name/# Antenna Telescope

Finish Veneer top

Fabric N/A

Pattern/color N/A

Price per unit $25,000

Units needed 4

Total cost $100,000

Sustainability

Codes Passes NFPA 260 & 261.


FF&E Specification Sheet

Tag FF5

Manufacturer Knoll

Product Modular seating

Model name/# Rockwell Unscripted Steps

Finish Birch plywood

Fabric N/A

Pattern/color N/A

Price per unit $15,000

Units needed 1

Total cost $15,000

Sustainability FSC® Certified, GREENGUARD Indoor Air Quality


Certified® and GREENGUARD Gold Certified®

Codes Passes NFPA 260 & 261.


Furniture Plan

A3
FURNITURE PLAN
SCALE: 1/16” = 1’-0”
Furniture Schedule
TAG ITEM LOCATION FINISH MANUFACTURER QAUNTITY REMARKS

C1 LOUNGE CHAIR RECEPTION WALNUT KNOLL 14

C2 GUEST CHAIR PRIVATE OFFICES ALUMINUM KNOLL 12

C3 DINING CHAIR CAFÉ ALUMINUM KNOLL 28

C4 LOUNGE CHAIR OPEN OFFICES PAINTED STEEL LEGS KNOLL 5

C5 EXECUTIVE CHAIR PRIVATE OFFICES BLACK PLASTIC FRAME KNOLL 22

C6 TASK CHAIR OPEN OFFICES/CONFERENCE ROOMS CHROME BASE KNOLL 22

S1 MODULUAR SOFA OPEN OFFICE/RECEPTION PLYWOOD FRAME KNOLL 3

T1 DINING TABLE CAFÉ LAMINATE TOP KNOLL 7

T2 COFFEE TABLE OPEN OFFICES LAMINATE TOP KNOLL 7

T3 EXECUTIVE DESK PRIVATE OFFICES GLASS TOP, STEEL FRAME KNOLL 6

T4 CONFERENCE TABLE CONFERENCE ROOMS GLASS TOP, ALUMINUM BS. HERMAN MILLER 2

ST1 CRADENZA PRIVATE OFFICES MARBLE TOP KNOLL 6

CB1 CUBE SEAT OPEN OFFICES STEEL BASE KNOLL 6

FF1 FLEXIBLE WORKSPACE OPEN OFFICE ALUMINUM HERMAN MILLER 4 FURNITURE WILL HAVE TACKABLE WALL

FF2 COLLABORATIVE OPEN OFFICE ALUMINUM HERMAN MILLER 1 FURNITURE WILL HAVE TACKABLE WALL
WORKSPACE
FF3 FLEXIBLE WORKSPACE OPEN OFFICES STEEL FRAME STEELCASE 7

FF4 COLLABORATIVE OPEN OFFICES VENEER TOP KNOLL 4 TO INCLUDE POWER CHANNEL FOR LAPTOPS.
WORKSPACE
FF5 FLEXIBLE WORKSPACE OPEN OFFICE BIRCH PLYWOOD KNOLL 1 SEAT WILL BE UPHOLSTERED
Presentation Board 1

Milano’s Furniture Plan


Open Office Rendering

C2 – Private office
guest chair

Carpet Tile Pattern

T3 – Executive Carpet Tile Flooring


desk
C4 – Open office
lounge chair

T2 – Open office coffee


Rotz Designer: Jesse Rotz
Client: Chris Stewart
table

Design Project Name: Milano’s


Presentation Board 2

S1 – Open office/reception
sofa

C1 – Reception chair

Conference Room Rendering

Vinyl Plank Flooring

P1 – Wall
paint

P2 – Wall
paint

Reception Rendering
Concrete Flooring

Rotz Designer: Jesse Rotz


Client: Chris Stewart
P4 – Accent
paint
P3 – Wall
paint
Design Project Name: Milano’s
Client Review

(Client) –
“I am really impressed with this final design solution! The overall impression is
very clean and modern, which is exactly what I was wanting for this office. I
think the incorporation of wood and concrete is a great idea to give the
space some interest. I also like the idea of using the drop ceilings in the way
you described, it is a very unique and interesting design that I feel will really
represent our brand. The color palette is very soothing, but not dull at all! The
furniture that you’ve selected is also very clean-lined and the materials used
for these pieces go very well with the rest of your design!”
IMPROVING THE OFFICE
ENVIRONMENT WITH HYBRID
WORKSTATIONS AND BETTER
ACOUSTIC CONTROL
Senior Studio 1 INTA402
Pro. Grefe
Jesse Rotz
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 1

Outline:
I. Introduction
A. Overview/statement of problem
B. Thesis
II. History of Office Design
A. The development of the “enclosed” office
B. The effects of the enclosed office on employees
C. The relationship between the office environment & the company occupying the
space
III. The Creation of Collaborative Office Layouts
A. The transition from enclosed offices to collaborative offices
B. The response to the collaborative office
IV. The Obstacles faced with Collaborative Offices Explored
A. Privacy in the office environment
B. Acoustic control
C. Personalization in a shared environment
V. Design for a Better Office Environment
A. Interview with Lori Hewitt
B. Interview with Kate Cashdollar
C. Case study 1
D. Case study 2
E. The new “hybrid” office – (flexible/adaptive office environment)
F. Acoustical control – (ceiling clouds, acoustic panels, carpet tile)
VI. Conclusion
A. Summarization of findings
B. Connection to thesis
VII. Figures Cited
VIII. Works Cited
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 2

Introduction –

Open concept offices were created in the 1950s in Germany, but have only

recently become the new trend in American office buildings. In the last 25 years, high-

tech companies and design firms have transitioned from closed office spaces to

“collaborative” offices (Scalco, 2017). These spaces are designed for employees to

interact and collaborate with each other on creative projects. This new design for offices

seemed, at first, like the perfect solution for creative, design-focused companies that

required teamwork and fresh ideas to come across the best product or design. This was

not the case, because, even though these spaces offered a way for employees to

interact with each other, it took away the privacy and focused environment that private

offices offered. The problem with the development of the shared office environment is

that there are a lot of distractions with having so many employees working in the same

space. In a study that was done on seven different office buildings, as many as 72% of

respondents were dissatisfied with acoustic privacy in their office spaces (2007).

Employee’s stress levels were higher and their productivity levels dropped

tremendously because of the distractions related to shared offices. Because the

collaborative office environment has its own problems as well, the question remains:

How can businesses that need employees to work together to develop new ideas

provide spaces that allow their employees to focus on their own work, while also, being

able to collaborate on team projects? The answer is in the configuration of furniture,

systems, and materials used in these environments. In other words, in order to create

an open-plan office that allows employees to collaborate, as well as, focus on their own

work, the designer must address the acoustics in this environment (“Open Plan
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 3

Acoustics”). This is how designers can improve these open office spaces for the

employees working in them, which will improve the company’s productivity and overall

success as well.

Before establishing new design ideas for these open-plan offices, there needs to

be an understanding of the history of the “office environment”. It is true that enclosed

offices were created first, but in order to understand how these new “open offices”

began to replace the traditional design, one must determine what key aspects were

needed/lacking in these enclosed environments that lead architects to develop the

collaborative office.

History of Office Design –

(The development of the “enclosed” office)

The birth of the railroad system in the mid-1800s resulted in an increase in job

creation. These jobs included conductors, engineers, accountants, clerks, carpenters,

ticket sellers, and payroll officers. As the transportation industry grew, a bigger

communication system was needed to help transport products effectively to other

companies throughout the US, resulting in need for a greater number of individuals to fill

these various roles. This lead to a necessity for a system of organizational hierarchy

among those working in these communication buildings. By the 1880s, this hierarchy

system was adopted by other industries, such as, Western Union, insurance

companies, and banking companies. The reason these companies needed such large

offices was because of the tremendous number of employees who were needed to keep

these companies running smoothly.


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 4

After WW2, the office environment changed dramatically. With factory jobs

paying far more than office jobs, employers needed to figure out a way to draw more

employees back in. They eliminated the mundane, routine-centered “Scientific

Management” system that was developed by Frederick Taylor, and introduced health

insurance and retirement plans. The office spaces were filled with more comfortable and

aesthetically pleasing furniture as well. This made the spaces more visually appealing

and welcoming. With these significant changes in office layout and design, people

began to quit their factor jobs, and go back to working in corporate office buildings

(“Smithsonianeductaion.org”).

This foundation of information on the history of office design helps one to

understand how and why offices were developed and what key features and

characteristics were a part of these spaces. The importance of such environments for

corporate offices is evident, however, the psychological effects related with these

spaces aren’t quite as transparent.

(The effects of the enclosed office on employees)

The enclosed office brings many benefits to those who work in these spaces.

The following describes the various advantages of enclosed office spaces:

1.) Privacy – The most common aspect of this type of office that people associate

with is privacy. When working in these environments, the term “enclosed” literally

means, a closed-off space with which one can work and focus on the task at

hand in a peaceful setting with walls that block out noise and other distractions.

This allows the employee to get more work done throughout the day.
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 5

2.) Personalization – With private offices, comes the ability to personalize the space

however the employee would want it. This creates an atmosphere within the

office environment that reflects the employee’s personality and gives the space a

“homie” feeling. These elements help the employee feel welcome and lesson the

desire to leave the office building.

3.) Reduces Gossip – Because every office is disconnected from one another, it

eliminates the amount of social gossip and drama that is typically related with

these work environments. Which, in turn, improves productivity.

4.) Healthy Competition – The connection between office size and employee status

is established and encourages employees to do their best work in order to obtain

a higher position or ranking. While starting employees might have a smaller-sized

office with less natural light coming into it, employees with more experience, or

higher ranking could have bigger offices with more natural light and features

(Reddy).

It is easy to see how enclosed office spaces would’ve been popular and still are today.

When people think of closed offices, they often think of accounting firms, banking

companies, insurance companies, and law firms. This is because the type of work that

is associated with these companies is directly related to the kind of office layout that is

designed for that company. One of the biggest disadvantages of closed offices is the

disconnection between employees. Since each individual has their own private office

space with floor-to-ceiling walls, it can be isolating for each employee. The

communication begins to fail with this kind of office environment, because of the lack of
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 6

interaction between employees (see figure 1). This was what sparked the idea for the

next type of office that will be discussed.

(Figure 1 – “The Space”. Instant Offices. N.d. Web. Dec. 12. 2017.)

(The relationship between the office environment & the company occupying the

space)

The enclosed office was a key feature for many businesses because of the ability

for each employee to work on their individual work and build the company’s success.

This type of office is very beneficial to a lot of different businesses, such as, banks,

insurance companies, law firms, and accounting firms. The design intent of these offices

was to eliminate any distractions surrounding these environments, and instead, give

each employee some breathing room to do critical thinking on the tasks at hand. This is

why the closed office was so popular, until a new demand for spaces that encouraged

employee interaction took place.

The Creation of Collaborative Office Layouts –

(The transition from enclosed offices to collaborative offices)


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 7

With new businesses coming up in America, there was a concern with how the

standard office would be beneficial to companies that needed their employees to work

together. These businesses are ones those that thrive on employee communication and

collaboration in order to exchange ideas and thoughts to come up with the best solution

or product. It is crucial for employees to interact, because of the complex nature of the

company’s work. “In fact, data from a survey of 600 corporate executives conducted by

the Gartner Group found that the percentage of workers’ product being dependent on

group input increased from about 25 percent in the year 2000 to 60 percent in the year

2010” (Arsenault, 2017). This is how the need for “open-plan” offices became apparent

and the design for offices shifted from enclosed to shared, or collaborative office

environments. While the former office design focused on employee separation, closed-

off spaces, and a hierarchy system, the new collaborative office design is centered

around open spaces that are shared. They encourage employee communication and as

few walls as possible to allow for far more employees to share the same space. The

way these space work is in the arrangement of furniture and “workstations”. The space

is large and has a lot of natural light, because of the absence of internal walls that

would’ve typically divided the space into private offices. This allows every employee to

have access to natural light, which improves the health and well-being of each person

working in this space. It also eliminates the costs of lighting, and heating/cooling

throughout the day since everyone shares the same space. This is another factor that

attracted these new companies. Within this vast space are arrangements of furniture

that encourage employee collaboration. There are typically desks that are lines up with

each other and face each other with computers that share the same electric panel.
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 8

Another arrangement is in the cubicle-style system furniture. This is where partition

walls are placed in the space to provide a workstation for each employee that is

somewhat separate, but not anything like the typical enclosed offices that used floor-to-

ceiling walls. These cubicles allow each individual to work on their own tasks, while

being close to each other, in case collaboration is needed. There are also groups of

meeting tables where employees can sit together and discuss different ideas and work

off of each other in order to come up with a solution or product. This is like the more

formal layout of meeting spaces, but is in the same open space that shares the

cubicles, desks, etc. The whole idea behind these offices is to break the barrier that

separates the individuals who work here, and instead, bring them together to solve

complex problems that would be hard for any one person to solve. This is why shared

offices are so popular among creative companies that are looking for ideas to better the

lives of the community.

(The response to the collaborative office)

Although the goal of these collaborative office spaces was to bring employees

together and increase productivity for the business, this wasn’t exactly the outcome.

Some of the planned aspects of open offices remained true, such as, better

communication among employees, and lower costs because of the lack of separate

offices, which also reduced heating/cooling bills, however, the idea that collaborative

offices would increase efficiency and productivity has not been achieved. These spaces

present a lot of negative factors that affect the individuals who work in these

environments. Some of the biggest problems with open-plan offices is the lack of

privacy, noise control, and visual distractions. It’s easy to think that because open
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 9

offices allow employees to work together more and the initial costs of constructing these

spaces is far lower than the standard closed office, that it is a fix-all solution for any

business and office environment. This is definitely not the case, as studies have shown

that “open-plan offices are related to decreased job satisfaction, reduced motivation,

and perceived privacy… examining subjective reports of employees in open-plan offices

have identified irrelevant speech as a factor linked to negative perceptions of the

workplace, lower productivity, and stress” (Abdul-Ghani et al., 2011). These distractions

are making the workplace far more stressful than the closed office, which is the exact

opposite of what employers wanted for their employees. This office environment adds

more pressure for each individual to try to get work done, while dealing with visual and

audible distractions around them. Not only do the employees not have a space to focus

on their work, but the space that they do have also causes them to feel exposed and

take away the personal aspect of having their own office.

The Obstacles Faced with Collaborative Offices Explored –

(Privacy in the office environment)

As discussed before, privacy is a big issue with collaborative office spaces. And

this isn’t just about not having a room for one’s self. It is about the psychological aspect

of being exposed in a space, while trying to focus on the task at hand. It becomes an

added stress because of the loss of concentration on one’s own work, which turns into

more work for the individual to complete their job every day. How can one accomplish a

variety of tasks if the individual can’t even focus enough to get one thing done? This is

where open-plan offices lack and a new type of layout is needed in order to get

employees to have a more positive outlook on their job, which will increase the
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 10

productivity of the company as a whole. Such things to consider when thinking about

privacy issues is the way these office spaces are laid out. As stated before, there are

multiple ways to lay out the space of a collaborative office, since the space is open and

the elements inside are all moveable. The workstations that most employee use are

cubicles, which are partition-walled work areas that each employee can use to do their

work on the computer, for filing, calling, etc., but these workstations provide very little

privacy because of the low partition walls that can easily be looked over when standing

(see figure 2). This leads to employees feeling exposed and takes their minds off of

their work, and instead, on who’s watching them work. Another workstation is the

shared desk area that has multiple desks lined up against one another with each desk

having its own computer. These workstations are even more exposed, since there is

nothing separating each employee’s desk area.


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 11

(Figure 2 – “Living in a Cubicle: Human-Friendly Open Plan Offices”. Kaspersky.com.

Feb. 23. 2015. Web. Dec. 12. 2017.)

(Acoustic control)

Another problem with open-plan offices is the distractions related to noise and

conversations that weren’t intended for everyone to hear. Since the space is open

without any walls to block sound or even muffle the noise, there is a lot of distracting

noise that interferes with the individual’s productivity. This makes it hard for the

employee to simply focus on their own work and complete tasks to the best of their

ability. Since these offices are typically surrounded by windows to allow natural light to

enter the space, it can be hard to have a conversation without every other colleague

overhearing what the person is saying. As Michael Chusid stated, “it also happened to

be exceptionally easy to overhear conversations in that office. Working in

an open office, the junior partners were consigned to cubicles along the building's

masonry and glass perimeter. These hard surfaces reflected their voices directly to the

drafting tables occupied by the interns, located merely six feet away” (2001).

(Personalization in a shared environment)

Finally, the third factor that has a great effect on the employee’s well-being and

productivity is the inability to make one’s own workspace reflect them in some way. In

other words, when the office space is being shared by multiple people, there is little

room, if any at all, to personalize one’s work area. This is because of the lack of wall

space and separation between employees. The effects of personalized workspaces are

great on the employee’s overall well-being and outlook on their job. Being able to

personalize one’s own workspace creates a sense of belonging and establishes an area
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 12

that reflects the individual, which helps that person relax and concentrate more on their

work. As Natalie Shoemaker stated in her article, “The Importance of Personalized

Workspaces”, “As an introvert who once worked in a corporate office building, being

able to personalize my workspace was an important part of meeting and bonding with

the people I worked with on a personal level. Without them, I'd have been the loner in

my office” (par. 9).

Design for a Better Office Environment –

(Interview with Lori Hewitt)

Lori Hewitt is an interior designer that works in California doing commercial and

hospitality design. She has a Master’s Degree in Interior Design, and is LEED (ID+C)-

certified. When asked about what types of businesses would benefit from collaborative

office layouts, she responded, “digital animators, designers, web developers, startups,

etc., are among those environments that require and thrive from the exchange of ideas

and readily available support.” She went on to describe the idea behind open offices,

saying, “There is a thought that, by tearing down literal barriers there is a greater

opportunity for resulting increase in both creativity and productivity. Additionally, as

industry evolves and expands, the execution of product/service development relies

heavily on workflow collaboration.”

The next topic that was discussed was why open offices took over the traditional

closed offices. Lori talked about how a company’s core values are the greatest

influencers on a shift from closed to open office spaces. It isn’t so much about a new

idea for all companies to take hold of, but rather, a new way of laying out a space for
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 13

specific companies that need this kind of collaboration and interaction among

employees in order to be successful.

The disadvantages of open offices, for Lori, are the following:

1.) Noise – This is something that can hinder even the easiest of jobs, simply

because of the distracting factors of surrounding noise in the workplace.

2.) Interruptions – Because the collaborative office encourages interaction and

brainstorming of ideas from different employees, this can also cause many

interruptions throughout the day, while the employee tries to accomplish one

task.

3.) Interpersonal environment – Some employees may thrive on collaborating with

other colleagues, but others require more independent tasks in order to be

successful at their job. The shared office space leaves these employees feeling

uncomfortable and at a greater disadvantage, performance-wise.

When considering the advancements for office design, Lori suggested creating a hybrid

office environment, which looks at the needs of the individuals who use the space, and

then creates a space that fits all of the needs of the employees to be a productive work

environment.

(Interview with Kate Cashdollar)

The next interview was with interior designer, Kate Cashdollar, who works in

Chambersburg, Pennsylvania. She works on commercial and hospitality design as well.

Kate has an Associates Degree in Specialized Technology in Interior Design.

When asked the same question regarding the business that would thrive on open-plan

office environments, Kate responded, “Architectural and design firms, furniture


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 14

dealers/manufacturers, graphic design companies, fashion industries, and engineering

companies.”

Kate talked about the need for collaborative offices and how they sort-of replaced the

standard closed office. “There has been a paradigm shift and teaching methods and the

way students learn. That said, it’s changing how we work. As students are graduating,

seeking employment, this is one of the things they are looking for… When you love

what you do and where you work, it shows in your work.”

She went on to discuss the distractions that come with these environments. Kate

explained how the need for private rooms is still apparent even in collaborative offices,

because having a private conversation is almost impossible in these spaces. There has

to be a place where two people can talk about private matters of importance, without

every employee being distracted by the conversation.

When asked what direction designers should take in order to come up with a better

office design, Kate stated, “Plan for flexibility, provide the ability to work anywhere and

everywhere. Mobile options, access to power and data.” This idea behind flexible

furniture is something that both designers had suggested for improving the office space.

(Case study 1)

The first case study is located on 77 North 3rd Street, Chambersburg, PA 17201.

The building is and office building called the “Hub Building”, which has many different

office spaces within the interior. The building had just recently started a gut renovation

in order to change the space arrangements inside for better office environments, as well

as, update the original façade and interior elements of the building. The spaces were

very outdated and didn’t flow well. These offices are a combination of closed and open
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 15

office spaces. This was interesting to see first-hand. The spaces flowed very nicely from

one to the next, and the use of materials was very well-done. The goal of this renovation

was to create office spaces that would suite multiple companies. One space had 4

enclosed offices on the west side of the room, while the east side, facing the windows,

was left open for cubicles, or other open workstations (see figure 3). This is an

interesting idea, providing both enclosed and open offices in the same space. All of the

enclosed offices had small windows to allow the natural light to filter through the open

office space into the private offices. There were no special wall treatments in these

spaces in order to control acoustics, which is definitely a concern that one would have

when using this space as a collaborative environment. Another concern was about the

amount of space in the shared office. The space was quite narrow, which would feel

even more cramped after putting cubicles or other flexible workstations in this space.
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 16

(Figure 3 – Rotz, Jesse. “The Hub Building”. 2017. JPEG.)

After having a tour of the office spaces, there were new ideas that came to mind. The

first idea was about the inclusion of both enclosed offices and open offices in the same

space. This design would eliminate the need for constant reconstruction of room

layouts, since the space has a variety of office design methods.

(Case study 2)
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 17

The second case study is located in Chambersburg, Pa, as well. This building is

an office building for an architectural and engineering firm called, “Newcomer

Associates”. The office is located on the ground floor and is a combination of

collaborative and private offices. Upon entering, the space is greeted with a reception

area that leads into the collaborative space in the center of the building. There is a

corridor that surrounds this space, which leads to the outer private offices. While the

flow of the spaces works quite well, there was something that became apparent after

entering the collaborative office space. There were no windows or access to natural

light anywhere in this space. The only natural light that got into this office space was in

the front reception area where guests would check in. This is a major problem that can

ultimately hinder employee productivity and overall health/wellbeing. One of the

architects that works there said how she wishes the space could have access to natural

lighting, as she feels this is the most important aspect of any building, but they can’t

change this aspect of the building, because the landlord won’t allow it. The architect

redesigned a lot of the interior elements of the office spaces, including the addition of

glass windows looking into the private offices that would’ve separated these offices from

the open office space. She said that she wanted to open up the spaces to allow for

natural light, if the landlord would eventually let them incorporate windows in this

building. Another negative factor of this building was the outdated furniture that was

used for each employee’s workstation. Every cubicle was made with outdated materials

that didn’t absorb sound in any way. One of the employees said that in order to block

out distracting noise or talking, he would put headphones in to listen to music while he
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 18

worked. This is something that needs to be fixed in order to improve working conditions

and employee satisfaction all-around (see figure 4).

(Figure 4 – Rotz, Jesse. “Newcomer Associates”. 2017. JPEG.)

(The new “hybrid” office – flexible/adaptive office spaces)

After gaining a better understanding of collaborative spaces through the case

studies and professional interviews, the need for hybrid office furniture and better

acoustic control was discovered. As Lori Hewitt mentioned in the previous interview,
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 19

hybrid office layouts focus on the needs of the individual using the space, and

addresses each aspect, while being flexible for multiple people to use at the same time.

Before designing an office environment, one must look at the basic 7 attributes of

workspaces. These are the following:

1.) Location – How accessible the current space is for employees

2.) Enclosure – How much of the space is enclosed by walls and doors?

3.) Exposure – How private, both visually and acoustically, the space is

4.) Technology – How high-tech the space is in order to accustom different company

requirements

5.) Temporality – How much the space encourages lingering

6.) Perspective – What direction the space focuses the employee’s attention

7.) Size – The useable square footage of the space

All of these key factors help determine the layout of the office space and what elements

still need to be brought into the space in order to accomplish the desired outcome for

the specific company (Bacevice et al. 2016).

For a lot of high-tech companies, the office layout has taken a new turn and is,

also, effecting the way employees work in these environments. The whole idea behind

this new “hybrid” office is the concept of working in different areas throughout the day,

rather than staying at a fixed workstation the entire day. Employees still have their

assigned desk areas, but they no longer need to be chained down to one area the

whole day. This type of office environment encourages employees to have new ideas

and become inspired through a variety of different work areas. There are libraries,

cafes, and outdoor spaces for employees to take conference calls and other related
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 20

business tasks (see figure 5). By providing a variety of spaces for employees to work in,

this encourages the spontaneous encounters that spark new ideas for better success

for the company (“The Economist”).

(Figure 5 – Hoskins, Diane. “The Top Four Things Millennials want from the Workplace”.

Shift Commission. Nov. 1. 2016. Web. Dec. 12. 2017.)

With the introduction of flexible workstations, this allows the employee to have

their own work area, but it is not fixed in any certain way. The adaptive properties of

such furniture systems make for flexible workstations that different employees can use

without having to introduce new furniture items to suite the individual’s needs. The idea

behind the flexible workstation is the ability to change the piece to work better for the
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 21

employee. An example of a flexible workstation is the “Prospect Solo Space” desk

system. This system features a round partial wall system to allow visual privacy, while

also being light enough to move to different areas in the office. The walls are made of a

soft material that absorbs sound, creating acoustical privacy. These acoustical wall

panels are tackable, giving the employee more space to organize papers and notes

(see figure 6).

(Figure 6 – “Prospect Solo Space”. Herman Miller. N.d. Web. Dec. 14. 2017.)

Another example of this new style of office furniture is the “Brody” by Steelcase. This is

a more simplified piece that features a comfortable lounge-like chair with an adjustable

worksurface that holds the computer at eye-level, reducing neck and shoulder strain. It

can also be interlocked to other Brody pieces, which forms a chain appearance, but still

maintains a sense of privacy (see figure 7).


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 22

(Figure 7 – “Brody”. Steelcase. N.d. Web. Dec. 12. 2017.)

These flexible furniture pieces allow for a better office design in the way

employees work in the space (see figure 8).


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 23

(Figure 8 – Rotz, Jesse. “Custom Mobile Desk”. 2017. JPEG.)

Diane Hoskins, Gensler Co-CEO, discussed the importance of having a diverse

group of work spaces stating, “More common areas like coffee bars, cafeterias, small

group meeting rooms and conference rooms mean that more spontaneous interactions

can occur, and important conversations can take place away from work areas where

they are often disruptive” (11).

Because flexible office spaces are still open-planned, the need for acoustic

privacy is still there. This is where attention to wall, ceiling, and flooring materials is

crucial in the beginning phase of the design process.

(Acoustical control)

Before discussing what materials and elements need to be provided for better

acoustic control, one needs to understand what NRC stands for. The abbreviation

“NRC” stands for Noise Reduction Coefficient. In other words, the NRC rating helps

determine the average amount of sound an acoustic product can absorb. The NRC

rating ranges from 0 to 1. If the NRC rating is 0, then the product doesn’t absorb any

sound. If the NRC rating is 1, then the product absorbs all sound (“Audimute”).

The first aspect of acoustical control that will be discussed is the ceiling.

Typically, acoustical ceiling tiles are provided in commercial applications, however, this

isn’t good enough for the open-plan, flexible office environment. There needs to be

more acoustic absorption in these offices since so many people will be using the same

space. The use of ceiling clouds will further develop the acoustic design of the space

and help control unwanted noise in the office. What is a ceiling cloud? A ceiling cloud is

a panel that is suspended from the ceiling that absorbs sound as it hits the face of the
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 24

panel, while trapping reflections from the ceiling on the back side of the panel. An

example of this product is the “Nimbus” by Primacoustic. This ceiling cloud has an NRC

rating of .98. The Nimbus acoustic ceiling cloud is “made from 1.5″ (38mm) thick high-

density 6lb per cubic foot (96 kg/m³) glass wool that is completely encapsulated with

micromesh and resin hardened edges. The acoustic panel is then covered in either

Broadway™ acoustically transparent fabric or coated in Primacoustic’s proprietary

textured white paintable finish” (“Primacoustic”). This product will help diminish noise in

the hybrid office environment, without taking up any extra room, and the sculptural

quality of the ceiling cloud will add to the aesthetic of the space (see figure 9).

(Figure 9 – “Nimbus – Acoustic Ceiling Cloud”. Primacoustic. N.d. Web. Dec. 12. 2017.)

For the wall material, acoustical wall panels need to be in place to further absorb

sound and enhance the acoustic quality of the interior environment. An example of this

system is the AlphaSorb acoustic panel from Acoustic Solutions. It is a fabric-wrapped


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 25

acoustic panel that has an NRC rating of .85 and has a Class A fire rating. Acoustic wall

panels offer a sound buffer, which will help to reduce the spread of noise throughout the

office space. This will help the employees to focus and not hear every conversation

around them (see figure 10).

(Figure 10 – “Alphasorb Acoustic Panels”. Acoustical Solutions. N.d. Web. Dec. 12.

2017.)

For the flooring material, an acoustic carpet tile should be used to absorb sound,

as well as, provide a durable surface for commercial applications, and enhance visual

aesthetics. One example of this material is the “Scatter” carpet tile collection from

Acoufelt. This carpet tile has an NRC rating of .25, which isn’t as high as the other

materials selected, but with the combination of all three products they will work together
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 26

nicely to absorb unwanted noise and allow employees to talk amongst each other

without feeling like they have to whisper (see figure 11).

(Figure 11 – “Scatter Chrome”. Acoufelt. N.d. Web. Dec. 12. 2017.)

Conclusion –

(Summarization of findings)

From the beginning of office design, with the development of the enclosed office

and the many benefits and disadvantages of this office layout, there was a need for a

more collaborative space that allowed employees to interact and exchange ideas with

each other. This lead to the development of the open-plan office environment, which

incorporated minimal interior walls and doors, and focused on the cubicle workstation

where employees shared the same office space, but with different work areas that were
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 27

separated by partition walls. This distracting environment ultimately caused frustration

among employees and higher levels of stress, along with lower productivity levels. After

conducting interviews with professional in the design field, a better understanding of the

needs for office design was determined and a couple case studies helped further

develop new ideas for a better office layout. This new “hybrid” office features a

combination of collaborative and private offices with flexible furniture systems that allow

employees to transition between work areas throughout the day (see figure 12). This

increases productivity, while also, improving work satisfaction among employees. The

need for acoustic privacy is also a major factor in open-plan office spaces, so acoustic

materials were addressed for ceiling, wall, and flooring finishes. This ensures acoustic

privacy in a shared environment that has a lot of employees going from one area to the

next, which, in turn, improves focus and overall wellbeing among these workers.

(Figure 12 – Rotz, Jesse. “Hybrid Office Design”. 2017. JPEG.)

(Connection to thesis)
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 28

After researching this topic, a realization was made in regards to office design

and what other factors make for a great office environment. It isn’t only about the

acoustic control of a space that makes the office space work for the employees. It is

also about the layout of the space and how each employee interacts with each other, as

well as, what makes the employee more productive and satisfied with their job. The goal

of this paper was to discover ways to improve acoustic control in order to better the

open-plan office, but upon further research, the discovery of hybrid office furniture and

the flexible office environment made a profound impact on the solution for a better office

space (see figure 13).

(Figure 13 – Hoskins, Diane. “Employees Perform Better when They Can Control Their

Space”. Harvard Business Review. Jan. 16. 2014. Web. Dec. 12. 2017.)

Not only is acoustic control addressed in this new hybrid office environment, but

the way in which employees work in these spaces is something that is very fascinating.

The inclusion of both open-plan and private offices, along with flexible office
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 29

workstations and acoustic materials, creates a work environment that encourages

employees to enjoy their work and complete their tasks in whatever area they choose

(see figures 14 & 15).

(Figure 14 – Grasso, Natalie. “Zendesk San Francisco HQ Blurs Lines Between Home,

Hospitality, and Workplace”. Work Design Magazine. Aug. 1. 2016. Web. Dec. 12.

2017.)
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 30

(Figure 15 - Grasso, Natalie. “Zendesk San Francisco HQ Blurs Lines Between Home,

Hospitality, and Workplace”. Work Design Magazine. Aug. 1. 2016. Web. Dec. 12.

2017.)

As Nathan Curtis, interior designer for Fuse Studios, stated:

The biggest legacy failure is commuting to and from the office each day and having to

be seen at your desk for hours in the end. Technology pretty much allows you to work

anywhere and allows employers to track productivity. Of course, trust is important here.

The office of tomorrow needs to be more of a social space for the sharing and

discussion of ideas. Where the agreed work needs to be carried out is not so important

unless you are tied to manufacturing something. Task based environments are the key.

(14)
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 31

This freedom that comes with hybrid office layouts leads to the satisfaction of the

individual working in these environments on a daily basis. And with a positive outlook on

one’s own job, the work produced from the individual also improves dramatically. This

increases productivity, improves health conditions of the employee, and ultimately leads

to a more successful company.


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 32

Figures Cited
Figure 1 – “The Space”. Instant Offices. N.d. Web. Dec. 7. 2017.
< http://www.instantoffices.com/en-us/us/available-office-space/chicago/south-
wacker-drive-22790 >
Figure 2 – “Living in a Cubicle: Human-Friendly Open Plan Offices”. Kaspersky.com.
Feb. 23. 2015. Web. Dec. 7. 2017.
< https://www.kaspersky.com/blog/open-plan-office-survival/7700/ >
Figure 3 – Rotz, Jesse. “The Hub Building”. 2017. JPEG.
Figure 4 – Rotz, Jesse. “Newcomer Associates”. 2017. JPEG.
Figure 5 – Hoskins, Diane. “The Top 4 Things Millennials want from the Workplace”.
Shift Commission. Nov. 1. 2016. Web. Dec. 7. 2017.
< https://shiftcommission.work/the-top-four-things-millennials-want-from-the-
workplace-c3a9aea4d134 >
Figure 6 – “Prospect Solo Space”. Herman Miller. N.d. Web. Dec. 14. 2017.
< https://www.hermanmiller.com/products/workspaces/collaborative-
furniture/prospect-solo-space/ >
Figure 7 – “Brody”. Steelcase. N.d. Web. Dec. 7. 2017.
< https://www.steelcase.com/products/lounge-seating/brody/ >
Figure 8 – Rotz, Jesse. “Custom Mobile Desk”. 2017. JPEG.
Figure 9 - “Nimbus – Acoustic Ceiling Cloud”. Primacoustic. N.d. Web. Dec. 7. 2017.
< http://www.primacoustic.com/nimbus/ >
Figure 10 – “Acoustic Panels”. Acoustical Solutions. N.d. Web. Dec. 7. 2017.
< https://acousticalsolutions.com/product/alphasorb-acoustic-panels/ >
Figure 11 – “Acoufelt Carpet Tile”. Acoufelt. N.d. Web. Dec. 7. 2017.
< https://acoufelt.com/product/scatter-chrome/ >
Figure 12 – Rotz, Jesse. “Hybrid Office Design”. 2017. JPEG.
Figure 13 – Hoskins, Diane. “Employees Perform Better when They Can Control Their
Space”. Harvard Business Review. Jan. 16. 2014. Web. Dec. 12. 2017.
< https://hbr.org/2014/01/employees-perform-better-when-they-can-control-their-
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 33

space >
Figure 14 & 15 – Grasso, Natalie. “Zendesk San Francisco HQ Blurs Lines between
Home, Hospitality, and Workplace”. Work Design Magazine. Aug. 1. 2016. Web.
Dec. 7. 2017.
< https://workdesign.com/2016/08/zendesk-san-francisco-hq-blurs-lines-home-
hospitality-workplace/ >
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 34

Works Cited

Abdul-Ghani A.A., Hashim H., Hashim Z. S., Kamarulzaman N., Saleh A. A. “An

Overview of the Influence of Physical Office Environments towards Employees”.

Procedia Engineering. Vol. 20, 2011, pp. 262-268.

Arsenault, Peter J. “The Evolving Workplace Environment”. Architectural Record, vol.

205, no. 8, Aug. 2017, pp. 138-146. EBSCOhost.

“A Short History of the Birth and Growth of the American Office”.

Smithsonianeducation.org. N.d. Web. Nov. 30. 2017.

< http://www.smithsonianeducation.org/scitech/carbons/text/birth.html >

Bacevice, Peter, Burow, Liz, & Triebner, Mat. “7 Factors of Great Office Design”.

Harvard Business Review. May 20. 2016. Web. Dec. 7. 2017.

< https://hbr.org/2016/05/7-factors-of-great-office-design >

Chusid, Michael. “Public Musings on Acoustical Privacy”. Architectural Record, vol. 189,

no. 9, Sept. 2001, p. 163. EBSCOhost.

Herbig, B., et al. “Does Office Space Occupation Matter? The Role of the Number of

Persons per Enclosed Office Space, Psychosocial Work Characteristics, and

Environmental Satisfaction in the Physical and Mental Health of Employees”.

Indoor Air, vol. 26, no. 5, Oct. 2016, pp. 755-767. EBSCOhost, doi:10.1111/ina.

12263.

“Home Page”. Herman Miller. N.d. Web. Dec. 7. 2017.

< https://www.hermanmiller.com/ >

“Home Page”. Steelcase. N.d. Web. Dec. 7. 2017.

< https://www.steelcase.com/ >


Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 35

Hoskins, Diane. “The Top 4 Things Millennials want from the Workplace”. Shift

Commission. Nov. 1. 2016. Web. Dec. 7. 2017.

< https://shiftcommission.work/the-top-four-things-millennials-want-from-the-

workplace-c3a9aea4d134 >

“Nimbus – Acoustic Ceiling Cloud”. Primacoustic. N.d. Web. Dec. 7. 2017.

< http://www.primacoustic.com/nimbus/ >

“NRC Ratings: What is a Noise Reduction Coefficient?”. Audimute. N.d. Web. Dec. 7.

2017.

< https://www.audimute.com/nrc-ratings-noise-reduction-coefficient >

“Open Plan Acoustics”. Sound Management Group. N.d. Web. Nov. 27. 2017.

< https://soundmanagementgroup.com/applications/offices/open-plan-acoustics/

>

Reddy, Chitra. “Advantages and Disadvantages of Closed Office Layout”.

Wisestep.com. N.d. Web. Nov. 30. 2017.

< https://content.wisestep.com/advantages-disadvantages-closed-office-layout/ >

Scalco, Daniel. “How Open Office Plans Affect Workplace Productivity”. Business.com.

Feb. 22. 2017. Web. Nov. 25. 2017.

< https://www.business.com/articles/dan-scalco-workplace-productivity/ >

“Scatter Carpet Tile”. Acoufelt. N.d. Web. Dec. 7. 2017.

< https://acoufelt.com/product-category/acoufelt-carpet-tile/scatter/ >

Shoemaker, Natalie. “The Importance of Personalized Workspaces”. Big Think. N.d.

Web. Dec. 2. 2017.

< http://bigthink.com/ideafeed/the-importance-of-personalized-workspaces
Jesse Rotz – “Improving the Office Environment through Better Acoustic Control” Page 36

“Speech Privacy in Office Environments”. Center for the Built Environment. July 18.

2007. Web. Nov. 27. 2017.

< https://www.cbe.berkeley.edu/research/acoustics.htm >

“Technology Firms and the Office of the Future”. The Economist. Apr. 29. 2017. Web.

Dec. 7. 2017.

< https://www.economist.com/news/business/21721423-their-eccentric-buildings-

offer-clues-about-how-people-will-work-technology-firms-and-office >

“The Future of Office Design: Creating the Workplace for Next Generation”. Tableair.

Aug. 11. 2017. Web. Dec. 7. 2017.

< https://www.tableair.com/single-post/2017/08/11/The-Future-of-Office-Design-

Creating-the-Workplace-for-Next-Generation >
Figures Cited
Figure 1 – “Farnsworth House by Mies van der Rohe”. Wikimedia. Nov. 9. 2013. Web. Mar. 27. 2018.
< https://commons.wikimedia.org/wiki/File:Farnsworth_House_by_Mies_Van_Der_Rohe_-_exterior-9.jpg >

Figure 2 – “J. Mayer H. Architects”. Archdaily. N.d. Web. Mar. 27. 2018.
< https://www.archdaily.com/38307/an-der-alster-1-j-mayer-h-architects/50118c5228ba0d70420010ac-an-der-alster-1-j-mayer-h-architects-
photo >

Figure 3 – Rotz, Jesse. “Barnett Newman”. 2018. JPEG.

Figure 4 – “Barcelona Daybed”. HipVan. N.d. Web. Mar. 27. 2018.


< https://www.hipvan.com/products/barcelona-daybed-italian-leather >

Figure 5 – “Lynn Chadwick”. Pinterest. N.d. Web. Mar. 27. 2018.


< https://www.pinterest.com/pin/548102217124647038/?lp=true >
Figures Cited
Figure 1 – “Ludwig Mies van der Rohe”. Pinterest. N.d. Web. Mar. 31. 2018.
< https://www.pinterest.com/pin/308426274467176657/?lp=true >

Figure 2 – “3Form Panels”. Whilehome. N.d. Web. Mar. 31. 2018.


< http://whilehome.com/blog/homey-family-apartment-by-alvhem/ >

Figure 3 – Lavinia. “Bold, Industrial Office Design for Media Agency”. Freshome. Dec. 8. 2016. Web. Mar. 31. 2018.
< https://freshome.com/bold-office-design-for-media-agency/ >

Figure 4 – “American Hardwood Paneling”. Elmwood Reclaimed Timber. N.d. Web. Mar. 31. 2018.
< http://www.elmwoodreclaimedtimber.com/products/paneling/hardwoods-0 >

Figure 5 – “Office-Glass-Bolme”. Astro. N.d. Web. Mar. 31. 2018.


< http://www.astrocam.com.tr/ic-cephe-mimari-camlar/ofis-cam-bolme/ >

Figure 6 – “Guggenheim Museum”. Artsy. 2017. Web. Mar. 31. 2018.


< https://www.artsy.net/show/guggenheim-museum-agnes-martin >

Figure 7 – “Reception Desk”. Pinterest. N.d. Web. Mar. 31. 2018.


< https://www.pinterest.com/pin/555702041499928522/?lp=true >

Figure 8 – “Architecture White Exterior Design Ideas for Modern Block House”. DFWCustoms. N.d. Web. Mar. 31. 2018.
< http://www.dfwcustoms.com/modern-home-ideas/ >
Figures Cited
Figure 1 – “Ludwig Mies van der Rohe”. Pinterest. N.d. Web. Mar. 31. 2018.
< https://www.pinterest.com/pin/308426274467176657/?lp=true >

Figure 2 – “3Form Panels”. Whilehome. N.d. Web. Mar. 31. 2018.


< http://whilehome.com/blog/homey-family-apartment-by-alvhem/ >

Figure 3 – Lavinia. “Bold, Industrial Office Design for Media Agency”. Freshome. Dec. 8. 2016. Web. Mar. 31. 2018.
< https://freshome.com/bold-office-design-for-media-agency/ >

Figure 4 – “American Hardwood Paneling”. Elmwood Reclaimed Timber. N.d. Web. Mar. 31. 2018.
< http://www.elmwoodreclaimedtimber.com/products/paneling/hardwoods-0 >

Figure 5 – “Office-Glass-Bolme”. Astro. N.d. Web. Mar. 31. 2018.


< http://www.astrocam.com.tr/ic-cephe-mimari-camlar/ofis-cam-bolme/ >

Figure 6 – “Guggenheim Museum”. Artsy. 2017. Web. Mar. 31. 2018.


< https://www.artsy.net/show/guggenheim-museum-agnes-martin >

Figure 7 – “Reception Desk”. Pinterest. N.d. Web. Mar. 31. 2018.


< https://www.pinterest.com/pin/555702041499928522/?lp=true >

Figure 8 – “Architecture White Exterior Design Ideas for Modern Block House”. DFWCustoms. N.d. Web. Mar. 31. 2018.
< http://www.dfwcustoms.com/modern-home-ideas/ >
Figures Cited
Figure 1 – “Ludwig Mies van der Rohe”. Pinterest. N.d. Web. Mar. 31. 2018.
< https://www.pinterest.com/pin/308426274467176657/?lp=true >

Figure 2 – “3Form Panels”. Whilehome. N.d. Web. Mar. 31. 2018.


< http://whilehome.com/blog/homey-family-apartment-by-alvhem/ >

Figure 3 – Lavinia. “Bold, Industrial Office Design for Media Agency”. Freshome. Dec. 8. 2016. Web. Mar. 31. 2018.
< https://freshome.com/bold-office-design-for-media-agency/ >

Figure 4 – “American Hardwood Paneling”. Elmwood Reclaimed Timber. N.d. Web. Mar. 31. 2018.
< http://www.elmwoodreclaimedtimber.com/products/paneling/hardwoods-0 >

Figure 5 – “Office-Glass-Bolme”. Astro. N.d. Web. Mar. 31. 2018.


< http://www.astrocam.com.tr/ic-cephe-mimari-camlar/ofis-cam-bolme/ >

Figure 6 – “Guggenheim Museum”. Artsy. 2017. Web. Mar. 31. 2018.


< https://www.artsy.net/show/guggenheim-museum-agnes-martin >

Figure 7 – “Reception Desk”. Pinterest. N.d. Web. Mar. 31. 2018.


< https://www.pinterest.com/pin/555702041499928522/?lp=true >

Figure 8 – “Architecture White Exterior Design Ideas for Modern Block House”. DFWCustoms. N.d. Web. Mar. 31. 2018.
< http://www.dfwcustoms.com/modern-home-ideas/ >
Figures Cited
Figure 1 - “Adrift I Stretched Canvas Grey and Blue Art”. Décor Pad. N.d. Web. Apr. 11. 2018.
< https://www.decorpad.com/bookmark.htm?bookmarkId=34074 >

Figure 2 – Ahuja, Karen. “Calm”. Fineartamerica. Aug. 27. 2012. Web. Apr. 11. 2018.
< https://fineartamerica.com/featured/calm-karen-ahuja.html >
Works Cited
Hewitt, Lori. “Mentor Critique”. Apr. 10. 2018.
Figures Cited
Figure 1 - < https://www.knoll.com/product/rockwell-unscripted-upholstered-seat-cube >

Figure 2 - < https://www.knoll.com/product/rockwell-unscripted-coffee-table >

Figure 3 - < https://www.knoll.com/product/rockwell-unscripted-club-chair-lounge >

Figure 4 - < https://www.knoll.com/product/k-lounge-with-back-3-seat >

Figure 5 - < https://www.knoll.com/product/krusin-lounge-chair >

Figure 6 - < https://www.knoll.com/product/1966-lounge-chair >

Figure 7 - < https://www.knoll.com/product/antenna-table-square >

Figure 8 - < https://www.knoll.com/product/life >

Figure 9 - < https://www.knoll.com/product/florence-knoll-credenza-2-position >

Figure 10 - < https://www.knoll.com/product/olivares-aluminum-chair >

Figure 11 - < https://www.knoll.com/product/albini-desk >

Figure 12 - < https://www.hermanmiller.com/products/tables/dining-tables/magis-baguette-table/ >

Figure 13 - < https://www.knoll.com/product/multigeneration-by-knoll-light-task-with-arms >

Figure 14 - < https://www.steelcase.com/products/lounge-seating/brody/ >

Figure 15 - < https://www.hermanmiller.com/products/workspaces/collaborative-furniture/prospect-solo-space/ >

Figure 16 - < https://www.hermanmiller.com/products/workspaces/collaborative-furniture/prospect-creative-space/ >

Figure 17 - < https://www.knoll.com/product/antenna-telescope?section=design >

Figure 18 - < https://www.knoll.com/product/rockwell-unscripted-steps?section=design >

Figure 19 - < https://www.sherwin-williams.com/architects-specifiers-designers/color/find-and-explore-colors/paint-colors-by-family/SW7005-pure-white#/7005/?s=coordinatingColors&p=PS0 >

Figure 20 - < https://www.sherwin-williams.com/architects-specifiers-designers/color/find-and-explore-colors/paint-colors-by-family/SW7071-gray-screen#/7071/?s=coordinatingColors&p=PS0 >

Figure 21 - < https://www.sherwin-williams.com/architects-specifiers-designers/color/find-and-explore-colors/paint-colors-by-family/SW6808-celestial#/6808/?s=coordinatingColors&p=PS0 >

Figure 22 - < https://www.sherwin-williams.com/architects-specifiers-designers/color/find-and-explore-colors/paint-colors-by-family/SW6255-morning-fog#/6255/?s=coordinatingColors&p=PS0 >


Figures Cited
Figure 23 - < http://www.advancehealthandwellness.com/wildtextures-seamless-industrial-concrete-texture/ >

Figure 24 - < https://www.wayfair.com/home-improvement/pdp/msi-palmetto-cognac-6-x-36-porcelain-tile-wood-look-in-brown-mvp3223.html >

Figure 25 - < https://www.shawcontract.com/en-us/productspec/show/5T203/04535# >

You might also like