A7075A1000

HVAC Service Assistant

INSTALLATION INSTRUCTIONS

PACKAGE CONTENTS Inserting Batteries

1.
This box contains the HVAC Service Assistant data collection
unit and its associated accessories. The Palm device, 2.
modem, and software are shipped in separate packages.
Table 1 lists the components shipped in this box.
Open the battery drawer by pressing the two tabs
inward to release the drawer.
Slide the drawer out of its slot.
NOTE: Be careful to note battery polarity.

Table 1. HVAC Service Assistant Contents. 3. Insert the 4 AA batteries.

4. Slide the drawer back into the slot until both tabs
Qty Description engage.
1 HVAC Service Assistant (main unit)
3 Refrigeration Hoses (Red,Blue,Yellow) Attaching Quick test Array to Hoses
1 Quick test temperature sensor array 1. Connect the quick test array to the 36-pin connector on
the left of the device labeled Temperature Sensors.
2 Sensor clips (packaged with the sensor array)
2 Bungee cords for attaching temperature sensors IMPORTANT
25 Wire ties Be sure to connect hose open ends, not schrader
depressor ends to the manifold.
4 AA Batteries
1 Assembly Instructions 2. Connect the blue suction hose to the manifold suction
port (located below blue knob).
3. Connect the red liquid hose to the manifold liquid port
(located below red knob).
INSTALLATION 4. Wire tie the: suction temperature array (ST1) to the blue
suction hose, and the liquid temperature array (LT1) to
When Installing this Product... the red liquid hose:
a. Begin at the bottom, 1 in. below the hose beginning.
1. Read these instructions carefully. Failure to follow them b. Leave some slack at the array top so it doesn’t rub
could damage the product or cause a hazardous against the device when the hose is moved.
condition. c. Continue wire tying down the hose at 8 in. intervals.
2. Check the ratings given in the instructions and on the d. Stop wire tying about 1-1/2 in. from the hose end.
product to make sure the product is suitable for your 5. Bundle the extra LT1 sensor wire so that it is the same
application. length as the T1 array.
3. Installer must be a trained, experienced service 6. Wire tie the bundle to the liquid hose.
technician. 7. Wire tie the ambient temperature array (AMB):
4. After installation is complete, check out product a. Fold the array in half.
operation as provided in these instructions. b. Wrap with two wire ties, one at the top, one at the
bottom.
IMPORTANT 8. Snap metal clip onto temperature sensors ST1 and LT1.
Static electricity discharges can cause a ‘lock-up’ of 9. Slide the bungee free end through one of the metal clip
the device electronics. If this occurs: holes and insert it into the other clip hole.
1. Remove the batteries from unit. 10. Slide the cord lock onto the bungee free end. Then wire
2. Wait 5 minutes. tie the free end to prevent the cord lock from sliding off.
3. Replace the batteries.
4. Restart the unit.

® U.S. Registered Trademark

Copyright © 2001 Honeywell • All Rights Reserved 62-0175-1
A7075A1000 HVAC SERVICE ASSISTANT
Installing Service Assistant Software on
Palm Device
The device utilizes a Palm device as the user interface.
IMPORTANT
Service Assistant software installation is required to
use a Palm device with the device. If a Palm kit was
purchased, refer to the software instructions shipped
with the kit. If no Palm kit was purchased, refer to the
section, “Installing Service Assistant Application on
Palm Device”.
NOTE: Read documentation packaged with the Palm device
before installing software. Palm device familiarity
aids in learning how to use the Service Assistant.
Using the Service Assistant
IMPORTANT
The following items are required for Service
Assistant use:
— Service Assistant.
— Palm device (with Software installed).
— Palm HotSync cable.
— Refrigeration hoses.
— Temperature sensor array.
Step 1: Attach Sensors to the Unit
The required sensors varies with the test mode that will be
used. Quick Test mode, the default test mode on the device,
consists of 2 pressure and 3 temperature measurements.
Complete Test mode, a mode with increased accuracy
requires 4 additional sensors.
QUICK TEST MODE
Suction pressure (SP) and liquid pressure (LP) are measured
by connecting manifold hoses to the unit. Suction temperature
(ST) and liquid temperature (LT) are measured via pipe
surface mount sensors attached to the refrigeration tubing:
1. Connect the temperature sensor array to the device.
2. Connect the manifold hoses to the liquid and suction
service ports.
NOTE: If a liquid pressure port is not available, use the
compressor discharge service port.
3. Place the suction temperature sensor (ST1) on the
suction line about 6 to 12 in. from the compressor.
4. Attach the liquid temperature sensor (LT1):
a. on the liquid line, and
b. as close as possible to the liquid service port for the
appropriate refrigerant lines.
5. Ensure the AMB sensor is exposed to ambient air.
NOTE: If using optional single or multistage arrays, do
not install remaining sensors.
COMPLETE TEST MODE (REQUIRES OPTIONAL 1 OR 2 STAGE
ARRAY, PART # 32005275-003 OR PART # 32005275-002)
IMPORTANT
Ensure the sensor wires are placed such that they
will not get entangled in the condenser fan.
1. Connect the Quick Test sensors as described above.
2. Connect the air off condenser temperature (AOC) to the
condenser fan grate.
62-0175—1 2
NOTE: Place the AOC and DT1 sensors as close to
the location of the hottest temperature in their
respective areas.
3. Place the compressor discharge temperature sensor
(DT1) on the compressor refrigerant discharge line.
4. Place the return air (RA) and supply air (SA) sensors on
the appropriate side of the evaporator coil:
a. The RA sensor can be placed immediately in front of
the evaporator by threading the sensor wire through
the cardboard filter supports.
b. The SA sensor can be wire-tied to a support
between the evaporator and the fan.
5. Ensure the RA and SA sensor metal tips are exposed to
direct airflow.
Step 2: Connect Palm Device to Service Assistant
The Palm device communicates with the Service Assistant via
the Hot Sync® cable:
1. Connect the Hot Sync cable 9-pin D-connector to the
port labeled Serial on the right side of the tool.
2. Insert the Hot Sync cable square end through the
protective case hole, into the Palm device bottom slot.
Step 3: Diagnosis Using Software
1. Start Service Assistant software:
a. Open Palm device Applications screen by pressing
the home icon (located at screen lower-left corner).
b. Look for the Honeywell icon (at screen upper-left).
NOTE: If the icon is not displayed, continue pressing
the home icon until it is displayed.
c. Press the Honeywell icon to start the software.
d. The software begins with Startup screen providing
access to various software features.
e. To analyze the HVAC unit, press Get Data.
2. Specify Equipment Type:
a. Before data is displayed, the user is prompted to
select the refrigerant and the unit expansion device.
b. The device operates on units with the following
refrigerants: R22, R12, R500, R134a, and R410a.
c. Press the button corresponding to the appropriate
refrigerant.
d. For the expansion device, there are two choices:
(1) Select Fixed Orifice if the unit has a capillary
tube or a fixed metering device.
(2) Select TXV for units with a thermal expansion
valve or electronic expansion value.
e. Press Done once proper choices have been made.
3. Look at Data and Diagnosis:
a. Once connected to the device with system type
selection done, the Service Assistant Data screens
display the unit operating data.
b. To move between the screens, press <->.
c. Each screen displays values:
(1) Measured values on the left side.
(2) Calculated values (based on measured values)
on the right side.
NOTE: To get a particular value explanation/definition,
touch the label with the stylus.
d. To the right of each calculation is a message (Hi, Lo,
or Ok) indicating the relation to the expected range.
At the screen bottom is the unit diagnosis.

NOTE: For more information, touch the diagnosis with
the stylus.
e. To open Equipment Setup screen and change the
options, press Setup (bottom left corner).
f. COM blinks every 5 seconds indicating that the
software is updating data from the device.
g. Press COM to get information about the device
communication status.
h. Test brings up (at right) a popup menu that allows
the user to save data or return to the Startup screen.
i. To return to the Startup screen press Back To Start.
Step 4: Saving Data
At any time the current data can be saved for future viewing
on the Palm device or a PC via the internet.
NOTE: Data is always saved as a test.
Typically, technicians save:
— a before record, prior to making repairs or adjustments, and
— an after record (or test) to demonstrate proper operation or,
in the case of coil cleaning, the benefit of the repair.
1. To save data:
a. press Test on the Data screen.
b. then press Save Data in the Test popup menu.
2. The device prompts for entry of the:
a. Site# (up to 12 digits): identifies location/building.
b. Unit# (up to 12 digits): references individual pieces
of equipment at a given site.
c. Job ID (both numbers and letters; up to 12 digits):
used to reference the work order for this service call.
3. Press Done when finished entering unit identification
information.
4. The device prompts for a reason for saving the data.
5. Click Select Reason and choose a reason from the list.
NOTE: This reason is displayed with the website data
to help others understand why it was saved.
6. Press the number corresponding to the cooling stage
being serviced.
7. When finished entering data, press Done.
8. Data currently displayed is saved; unit work can continue.
Performing Inspections
DESCRIPTION
The simple Get Data feature is great for documenting an air
conditioner's vapor compression cycle performance. However,
cycle performance is only a part of typical maintenance
inspection. Preventative maintenance tasks (e.g., cleaning
condensate drains, changing filters, checking belts, etc.) are
important; they must be performed and documented properly.
The Inspection form provides a step-by-step checklist for
performing inspections and other routine tasks. Up to 256
forms can be stored in the Palm device, so inspections can be
customized for different customers or equipment types.
Other tasks (such as: compressor failure reports or heating
inspections) can be automated with this tool:
1. The inspection software steps through a task checklist.
2. Within each task, the device prompts for data entry
regarding the unit current status.
3 62-0175—1
A7075A1000 HVAC SERVICE ASSISTANT
3. If the inspection reveals a need for additional work, it
prompts the user to fill out a work-pending record.
4. Upon completing inspection, the device compiles
inspection question responses and work-pending
entries into an inspection report.
Step-by-Step Inspection Instructions
1. To start an inspection, press Inspection (Start screen).
2. The device prompts for entry of the:
a. Site# (up to 12 digits): identifies location/building.
b. Unit# (up to 12 digits): references individual pieces
of equipment at a given site.
c. Job ID (both numbers and letters; up to 12 digits):
used to reference the work order for this service call.
3. With this information entered, the device prompts the
user to select from a list of predefined inspection forms.
NOTE: Each inspection form has a unique question
set specific to the particular task at hand.
4. Highlight the desired inspection and press Ok.
5. The main inspection form lists short descriptions of
tasks to be performed. Completed tasks are checked.
6. Press the task description to enter task information.
7. Selecting a task with the stylus brings up a new screen
displaying detailed information about the task.
8. As a part of the task, the user is prompted to enter data
indicating the task status.
Entering Information into Applications
Some tasks require information entry about the unit being
serviced. Fig. 1 prompts the user to enter the compressor
make and model number:
1. Answer the question: touch the text field below the word.
2. Answer and begin entering text using the Graffiti pad:
a. To save the answer and return to the main
inspection form: press OK.
b. To return to the main inspection form without saving
answers, press Cancel.
NOTE: There are different task screen types. For the
multiple-choice screen (see Fig. 2), indicate
the task status by selecting one of up to four
possible responses.
3. Select a response: touch the corresponding checkbox.
4. Answer and begin entering text using the Graffiti pad:
a. To save the answer and return to the main
inspection form: press OK.
b. To return to the main inspection form without saving
answers, press Cancel.
Inspection Question
Enter the compressor make
and model number
Answer
OK Cancel
M17936
Fig. 1. Compressor make and model.
A7075A1000 HVAC SERVICE ASSISTANT

Inspection Question Main--Stage 1

Check the drain pan and SP 62 ET 35 Ok-
condensate line ST 62 SH 27 Ok+
LP 199 SC 6 Lo
LT 95 CT 101 N/A
AMB 80 COA 21 Ok
Checked & Ok
Check and cleaned Fix low side heat transfer problem
then add charge.
Work needed Setup COM INSP
OK Cancel M17942
M17937

Fig. 4. Data screen.

Fig. 2. Select Inspection multiple-choice screen.

Certain responses to multiple-choice tasks are configured to

trigger a work-pending entry. In this case, a work-pending
form automatically appears after a choice is made:
1. Fill out the work-pending form and press Ok to return to
the inspection task.
NOTE: For information about filling out work-pending
forms, see the Work-pending section.
2. To return to work-pending form, press the choice again.
The third and final type of task screen (see Fig. 3) is used to
collect data from the unit. The text at the screen top provides
instructions regarding which cooling stage should be
connected to the device temperature and pressure sensors:
1. Enter the operational status of the unit:
a. Yes: unit is running; ready to collect Data.
b. No: unit is not operational.
c. N/A: cooling stage is not present.
2. When Yes is selected, the Get Data button appears.
3. Ensure device temperature and pressure sensors are
attached.
4. Press Get Data to collect data for this cooling stage.
5. The device data screen (see Fig. 4) appears.
NOTE: This is essentially the same screen seen in the
Get Data mode. All features apply.
6. To save data and return to the inspection form, press
Insp, which will display the menu (see Fig. 5):
a. Save Data: save this data and return to inspection.
b. Don’t Save: return to inspection without saving data.
c. Cancel: make the menu disappear.
7. Upon return to the inspection form, View Data becomes
visible and the time that data was collected is displayed:
a. Press View Data to display the collected data.
b. Press Get Data to return to the data screen and
collect new data.
c. When finished, press Ok to return to the main menu.
8. Proceed with inspection by touching the list for each task.
9. Once all of the tasks on the list are complete, press Ok
to save the inspection and return to the Startup screen.
Inspection Question
Attach the handtool to
stage 1 and collect data
Operational? Yes No N/A
Time Collected
Get Data
OK Cancel
M17941
Fig. 3. Data collection screen.
Work-Pending Entries
Work-pending entries are either triggered automatically by the
inspection form, or entered manually from the data screen.
Inspection
Save Data
Don't Save
Cancel
M17943
Fig. 5. Inspection menu.
MANUAL WORK-PENDING ENTRY
1. Press Test.
2. Press Work-pending.
3. When creating a record, enter:
a. Unit current status:
(1) Up: unit running at 100% capacity.
(2) Partial: unit running, but at lower than normal
capacity.
(3) Down: unit not running and unable to provide
any cooling or heating.
(4) Unknown: catch-all option in case the other 3 do
not apply.
b. Problem type classification: Select most appropriate
problem from the drop-down problem list.
c. Short description of work needed: Enter in the text
field.
4. Complete entry:
a. To save the work-pending record: Press Ok.
b. To return without saving: Press Cancel.
Reviewing Data
Viewing data does not require communication with the device.
Accessing these features can be done with the Palm device
disconnected from the device:
1. At any time, view previously saved data by returning to
the Startup screen and pressing View Data.
2. Saved data is divided into three groups:
a. Service Assistant Data: stores measurement and
diagnostic information saved when Save Data is
pressed in the data screen.
b. Inspection Data: stores inspection task responses.
c. Work-Pending Data: contains any work-pending
records created during the inspection.
3. Select the data type to view by pressing the appropriate
button on the menu bar (see Fig. 6).
4. The corresponding Data List screen appears:
• The Data List screen contains a list of records stored
in the Palm device.
• Each row lists the Site, Unit, Job ID, and time of the
corresponding record.

62-0175—1 4

• Records appear with the most recent record at the
top of the list.
• In many cases there will be more records than can fit
on the screen.
5. To scroll through the Data List, press the scroll button
(the hourglass shaped button between the four round
buttons on the Palm case) up or down.
6. The Data List is divided into two views:
a. New data: lists data collected since last Hot Sync.
b. Archived data: lists data uploaded to the server.
7. To switch between views, press New or Archived in the
screen upper-right corner.
NOTE: Archived data is saved on the Palm device for
reference in the field.
IMPORTANT
In general, do not use Delete All while in New data
view. This data has not been copied to the server.
NOTE: If archived data is no longer needed, delete the
data by pressing Delete All button.
8. Once the desired data record has been located, touch
the corresponding line with the stylus.
9. A new screen appears displaying the data in the record.
10. Press Ok or Done to return to the Data List.
11. When done viewing data, press Done to return to the
Startup screen.
Select Type
Handtool
Inspection
Work Pending
Cancel
M17944
Fig. 6. Data type selection screen.
Synchronizing Data
In addition to the Palm OS software, the A7075 is shipped
with a PC software package, which provides tools for viewing
Service Assistant data in a Microsoft® Excel™ spreadsheet.
REQUIREMENTS
• PC running Microsoft Windows 95,98, NT.
• Microsoft Excel 97 or Microsoft Excel 2000.
• Palm Desktop Version 3.0 or greater.
INSTALLATION
1. If not done, install Palm Desktop software on your PC
(follow instructions included with the Palm device).
2. Place the Service Assistant CD-ROM in the CD-ROM
drive on your computer.
3. Follow the instructions provided by the installer.
4. Reboot your computer. The software cannot work until
you reboot your computer.
NOTE: If the install program fails to start automatically:
1. Click Start/Run.
2. Enter D:\SAStandalone_010611_Setup.exe
(where D is the correct letter for your CD-ROM
drive).
3. Click OK.
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A7075A1000 HVAC SERVICE ASSISTANT
DOWNLOADING SERVICE ASSISTANT DATA TO YOUR PC
The Service Assistant uses the Hot Sync feature to transfer
data from the Handtool to the PC. Both the Palm Desktop and
Service Assistant PC software must be installed on your PC:
1. Make sure Hot Sync is active. The Hot Sync icon should
appear at the bottom right of the screen.
NOTE: Th Hot Sync icon appears automatically once
the Palm Desktop software is installed.
2. If you do not see the Hot Sync icon, check the Palm OS
Getting Started documentation for Hot Sync Manager
troubleshooting instructions.
3. Remove the Palm device from its protective case.
4. Place the Palm OS device in the Hot Sync cradle.
5. Press the cradle base Hot Sync button.
6. A Hot Sync dialog box appears on the computer screen.
7. Wait for the Hot Sync to complete.
8. Remove the Palm device from the cradle.
9. To return to the device software:
a. Press home icon to return to the application screen.
b. In the applications screen, press the Honeywell
icon, located at the screen upper-left.
VERIFYING DATA SYNCHRONIZATION
Verify that the data was uploaded to the server by reviewing
the data on you Palm device:
1. After a Hot Sync, press View Data (in the Start screen)
to open the Data List.
2. In each of the 3 data types, all New data should now be
located in the Archived data view.
3. If there is still data in the New view, then not all of the
data was synchronized.
VIEWING DATA WITH MICROSOFT EXCEL
1. Click on the DisplayHTData shortcut in the Start menu
Service Assistant folder.
2. Excel starts and opens a new spreadsheet.
3. Service Assistant data automatically loads into the
spreadsheet.
NOTE: If Excel is configured to warn about macros (usually
for virus protection), it will do so: “This document
contains Queries which automatically load data…”
Press Enable Automatic Refresh to load the data.
4. The template creates a workbook with two separate
spreadsheets:
a. HT_Data displays air-conditioner operating data and
diagnosis stored each time you press the Service
Assistant Palm application Save Data button.
b. WP_Data shows Work pending records saved in the
Service Assistant.
5. Headings across the top of each sheet describe column
data. To filter data, press a heading field drop-down box.
INSTALLING SERVICE ASSISTANT APPLICATION ON PALM DEVICE.
The TRGpro kit has the Service Assistant application pre-
installed. In the future you may need to reinstall the handtool
software on your Palm device:
1. If not already done, install the Handtool software by
following the instructions provided with the software.
2. Check the Windows desktop bottom right corner for the
Hot Sync Manager icon: with two arrows (blue and red).
3. If the icon is not there, start it using:
Start/Programs/Palm Desktop/Hot Sync Manager.
4. Place the Palm device in the cradle.
A7075A1000 HVAC SERVICE ASSISTANT
5. Click: Start/Programs/Palm Desktop/Palm Install Tool.
6. Select the appropriate Palm device user name (entered
during initial Palm device setup).
7. Use the Browse button to select the file servasst2.prc
located in c:\palm\add-on (for Palm III or better).
8. Press the cradle Hot Sync button to load the application
onto the Palm device.
INSTALLING MICROSOFT DATA ACCESS COMPONENTS (MDAC)
MS Windows utilizes the MDAC software component to
provide programs access to databases. Not all computer
manufacturers install this component. If you have problems
accessing data, your computer probably needs MDAC:
1. Run the Service Assistant installer again.
2. Choose default settings until you reach the Setup Type:
a. Press the custom button.
b. Uncheck the Application files box.
c. Check the Microsoft Data Access Components box.
3. MDAC will now be installed on your computer.
Utilities
In the Startup screen, Utilities provides access to a variety of
tools used to configure the device.
PRESSURE SENSOR CALIBRATION
The Service Assistant pressure sensors can have an offset
which causes pressure to read slightly above or below zero
with the hoses disconnected. The pressure calibration feature
removes this offset by collecting data when the pressure
sensors are at 0 psig and applying the appropriate offset.
NOTES:
— Perform pressure calibration when the device is
first received and every 6 months thereafter.
— Calibration is specific to the particular device to
which the Palm device is connected. Switching
devices requires pressure sensor recalibration.
1. Connect the Palm device to the device.
2. Remove the hoses from the manifold to ensure the
pressure sensors are at 0 psig.
3. Press Calibrate Pres (Utilities menu) and follow the
instructions.
PROGRAM OPTIONS
Program options can be set to tune the software operation to
better meet specific needs. The default settings satisfy the
needs of most users.
Auto-off Time
Auto-off time is the time (in minutes) that the Palm device
remains on before turning off automatically.
NOTES:
— A longer auto-off time shortens battery life (default
setting is 30 minutes).
— The Off option disables the auto-off feature.
— With this option Off, be sure to turn the Palm
device off when done with the device to prevent a
regular need to replace dead batteries.
Steady-state Detector Sensitivity
The rules for diagnosis based on measurements, calculations,
and equipment setup options are not valid if the refrigeration
cycle is running in a startup transitional period. The system
must achieve steady state operation (typically five minutes of
run time) before making a meaningful diagnosis.
62-0175—1
The program looks for the measurement rates of change to
determine if the unit is running steady-state. The diagnostic
assistant will not make a diagnosis until steady-state criteria
are met. This option adjusts the sensitivity:
— The default setting is Low.
— Increasing setting to Moderate or High causes the detector
to wait longer for steady-state.
— Changing setting to Off disables the steady-state detector.
Diagnostic Assistant
With the diagnostic assistant Off, no diagnosis is given. In
Basic (default) mode, a diagnosis is given at the bottom of the
data screen. In Expert mode, questions are asked when there
appears to be a conflict between the setup parameters and
the data being observed.
Example: Equipment setup is set for no unloading and an
inefficient compressor diagnosis is about to be
made. With Expert Diagnostic Assistant selected, a
question will be asked about existence of unloaders.
Units
Temperature and pressure measurements can be displayed in
either Inch-Pound (I-P) or metric units. To change the display
units, press the corresponding button.
Temperature Array Select
By default, the device automatically detects the type of sensor
array attached to it. In cases where you need to override the
auto detection, set the Temperature Array Select to Manual.
While in Manual mode, the device will prompt the user to
select the type of temperature sensor array.
Equipment Setup
Each time a new test is started, the device prompts the user to
enter Equipment Setup information. The automatic prompting
ensures correct Equipment Setup configuration for each test.
However, if the user settings rarely change, the automatic
setup can be disabled. To disable the automatic Equipment
Setup, change the setting to Manual.
NOTE: To adjust the equipment setup in Manual mode,
press the Setup button in the data screen.
SERVICE ASSISTANT INFORMATION
Pressing Service Assistant Info displays a dialog box
containing information about your Service Assistant:
— The battery level indicator displays the status of the 4 AA
batteries in the device (0 to 100 percent).
— Replace the batteries once battery level drops below 15%.
NOTE: You must be connected to the device to get the
Service Assistant information.
Service Assistant Fault Detection Details
ACHIEVING ACCURATE DIAGNOSIS
The fault-detection algorithm makes a diagnosis based on
several assumptions about the unit. To ensure an accurate
diagnosis, make sure that the unit is operating under the
following conditions:
• Equipment Setup information correct.
• Sensors installed correctly (see Installation Guidelines
section).
• The unit is fully loaded.
— Multiple stage units must have all stages on.
— Compressors with unloading must be fully loaded.
6
 A7075A1000 HVAC SERVICE ASSISTANT

• Do not run tests during low ambient conditions.

— On cold days, some mechanics block the condenser
to artificially raise the condensing temperature to a
typical summer level. This tricks the diagnostic routine
and causes inaccurate diagnosis.

Table 2. Description of Possible Diagnoses

Diagnosis Explanation of Diagnosis Recommended Action(s)
No Service Required No problems detected. No service recommended.
Check for unloader not Compressor is not pumping enough refrigerant to fully load Check to see if compressor is running unloaded. If so, redo test with
loading up or inefficient heat exchangers. compressor fully loaded. If compressor is fully loaded, perform a
compressor compressor pump down efficiency test.
Add low ambient controls Pressure difference between high and low side is less than Adjust or add low ambient controls to artificially raise the condensing
if unit normally operates 100 psi. For R-22, expansion valves require at least 100 pressure.
under these conditions. psi pressure drop to meter correctly.
Remove charge Machine is overcharged. Remove refrigerant.
Add charge Machine is under charged. Check for leaks, then add refrigerant.
Clean condenser coil Heat not properly rejected by condenser. In addition, air- Clean condenser coil with power washer.
flow through condenser appears to be restricted causing
higher than necessary condensing pressure.
Check for non- Heat is not properly rejected by condenser. This can be Perform a non-condensables test:
condensables in the caused by non-condensable gases in the condenser, • Shut down compressors.
refrigerant which reduces usable condenser heat transfer area. • Run condenser fans until liquid temperature (LT) stops changing.
• If subcooling is greater than 3°F, non-condensables are present.
Check for flow restriction Refrigerant is collecting in condenser, indicating a liquid Check for temperature drop in the liquid between condenser and
line restriction. metering device. Check liquid line filter/dryer.
Check for low side heat Evaporator is not absorbing heat properly, which causes Check for dirty filters, dirty evaporator, or a loose or broken belt.
transfer problem evaporator to run too cold.
Reduce evaporator fan Evaporator removing too much heat from air, causing too Reduce evaporator fan speed (adjust motor speed, change ratio of
speed high superheat. Running a unit with high superheat for a the pulleys, etc.)
prolonged time burns-out compressor.
Check for mismatched Contradictory symptoms indicate mismatched equipment Something is probably wrong with the test:
equipment (a rare condition). • Check sensor placement.
• Is the economizer open?
• Is the heat on?

GET TO KNOW THE PALM DEVICE On-screen Keyboard

Some find Graffiti difficult to use. The on-screen keyboard is
This section provides information to help users become the alternative for text entry:
familiar with the operation of the Palm device used with the 1. To access the keyboard touch the appropriate round dot
device. Reading the instructions provided with the Palm in the Graffiti pad lower corner:
device is also recommended. a. Text: touch the round dot next to ABC (bottom-left).
b. Numbers (and other special characters): touch the
round dot next to 123.
Entering Text with Graffiti Writing Software 2. A keyboard appears (see Fig. 8).
1. Touch the text field in which the text is to be entered 3. Type the desired text.
with the stylus. 4. When finished, press Done.
2. A blinking cursor bar appears indicating the field is
ready for text input.
3. Enter text using the Graffiti pad or on-screen keyboard. APPLICATION NOTES
Graffiti
To enter the text using Graffiti, use the stylus to write letters or
Units with Water-cooled Condensers
numbers on the silk screen part of the screen (see Fig. 7). The procedure for units with a water-cooled condenser is very
similar to that of a typical air-cooled unit.
NOTES:
— Write letters in the box labeled ABC. NOTE: If you are unfamiliar with the use of the device read
— Write numbers in the box labeled 123. the Field Manual before continuing.
— Graffiti characters are different from printed
letters. (See Fig. 7.)

7 62-0175—1
A7075A1000 HVAC SERVICE ASSISTANT

NOTE: The air-off condenser (AOC) becomes the

condenser outlet water temperature (COW).

3. Place the AOC sensor on the cooling water outlet pipe

as close as possible to the outlet of the condenser.
GUIDELINES FOR ATTACHING TEMPERATURE SENSORS
Two temperature sensor types are used with the device:
— Pipe-mount sensors: measure fluid temperature flowing
through a pipe by measuring the pipe surface temperature.
— Air sensors: measure a variety of temperatures inside and
outside the air-conditioning unit.

NOTE: The accuracy of measurements with both types of

sensors are very sensitive to sensor placement.

Installing Pipe-mount Sensors

Fig. 7. Palm device Graffiti.
Keyboard
1. Ensure the pipe surface is clean and smooth.
M17945 2. Insulated pipes require that a hole be cut in the
insulation to ensure proper sensor contact with the pipe.
3. Place the sensor parallel to the pipe. This orientation
ensures that saddle curvature (the small curved metal
piece on the sensor bottom) matches pipe curvature.
4. Ensure the metal saddle is in solid contact with the pipe.
i 5. Wrap the bungee cord around the pipe and sensor
several times.
6. Connect the S hook to the square hole in the gray
plastic sensor mount.

NOTE: It is best to wrap the bungee cord in a criss-

q w e r t y u i o p cross pattern to prevent twisting the sensor.
a s d f g h j k l ; ' Air Sensor Location
cop z x c v b n m , . When placing the air sensor, use the following guidelines:
— Place the sensor where it is protected from direct sunlight.
shift space - /
— Place the sensor where it will be exposed to freely
Done abc 123 Int'l circulating air.
M17946 — Place the sensor in the airflow middle. There can be large
temperature variations across an air stream. Place the
Fig. 8. On-screen text keyboard. sensor in a location most representative of the bulk airflow.

Required Equipment
• Standard Service Assistant kit.
• Optional single-stage sensor array.
NOTE: To simplify installation, frequent water-cooled
condenser users may wish to have 2 additional pipe-
mount adapter kits (see Attaching Sensors section).
Attaching Sensors
1. Attach the ST1, LT1, DT1, RA, and SA temperature
sensors in the same manner as in an air cooled unit.
NOTE: For water cooled applications, the ambient
temperature sensor (AMB) becomes the
condenser inlet water temperature (CIW).
2. Place the AMB sensor on the cooling water inlet pipe as
close as possible to the inlet to the condenser.
NOTE: If necessary, move the sensor around while taking
temperature readings.
IMPORTANT
Before turning on the unit, make sure the sensor wire
cannot get tangled in the fans.
INSTALLING AIR SENSORS AS PIPE-MOUNT SENSORS.
The AOC and AMB sensors of the single-stage sensor array
are air sensors. Satisfactory results can be obtained with air
sensors by using the following steps:
1. Wire tie the air temperature sensor to the pipe.
2. Place a wire tie around the sensor metal portion. This
helps ensure thermal contact between sensor and pipe.
3. Wrap insulation around the sensor and pipe. Insulation
should extend at least 2 in. beyond each sensor end.
4. Wait for the sensor reading to reach steady-state.
NOTE: This last step requires patience.

Home and Building Control Home and Building Control

Honeywell Honeywell Limited-Honeywell Limitée
1985 Douglas Drive North 35 Dynamic Drive
Golden Valley, MN 55422 Scarborough, Ontario
M1V 4Z9

Printed in U.S.A. on recycled

62-0175—1 B.B. Rev. 6-01 paper containing at least 10% www.honeywell.com
post-consumer paper fibers.