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According to the NEC, metal parts of service equipment shall be grounded to the earth. The purpose of
grounding the metal parts to the earth is to protect persons and property from fires by limiting voltage on
the metal parts from lightning [250.4(A)(2)].
In addition, the grounded (neutral) service conductor shall be grounded to the earth at service
equipment. For the purpose of limiting the voltage imposed by lightning, line surges, or unintentional
contact with higher voltage lines. Grounding is intended to shunt potentially dangerous energy into the
earth from the system [250.4(A)(1)].
Note: The grounding of the grounded (neutral) conductor to the earth also helps the electric utility clear
high-voltage ground faults when they occur, but reducing the utility system ground resistance.
Purpose of Neutral
Because electric utilities are not required to install an equipment grounding conductor to service
equipment, a grounded (neutral) conductor shall be run from the electric utility transformer to each
service disconnecting means and this conductor shall be bonded to the service disconnect enclosure
[250.24]. The grounded (neutral) service conductor serves as the required effective ground-fault current
path necessary to ensure that dangerous voltage from a ground fault will be quickly removed by opening
of the circuit protection device [250.4(A)(3) and 250.4(A)(5)].
In addition, when the grounded (neutral) conductor from the secondary of a transformer is open or not
present, the operating voltage for the loads on one line will rise, while the operating voltage for the other
line will drop. Another hazard exists from over or under line voltage, and that is a fire from excessive
heat.
Voltage Distribution
The voltage distribution on the circuits and the touch voltage on metal parts from an open service
grounded (neutral) conductor are dependent on the impedance of the loads on Line 1, Line 2, and
ground resistance as measured by a ground resistance meter.
For example, the voltage distribution of a 3-wire, 120/240V service where Line 1 is 100A, Line 2 is 50A,
and the ground resistance is varied will be:
One last point, if the grounded (neutral) service conductor (which serves as the effective ground-fault
current path) is opened or not provided at all (this happens when people think that a neutral is not
required if there are no line-to-neutral loads), a ground fault cannot be cleared. The result is that metal
parts of electrical equipment, as well as metal piping and structure steel will become and remain
energized at line voltage. In this case 120V.
Let me summarize by saying that the ground resistance must be as low as possible, but a low resistance
ground does not reduce dangerous touch voltage to a safe level from a ground fault! Yes, a lower
resistive ground will reduce touch voltage if the grounded (neutral) is opened, but not likely to a safe
value.
P.S. If the grounded (neutral) service conductor is open, neutral current will flow onto the metal parts of
the electrical system. When this occurs in a wood frame construction building, neutral current seeking a
return path to the power supply will travel into the moist wood members. After many years of this current
flow, the wood will be converted into charcoal (wood with no moisture) and ultimately it can result in a
fire. This condition is called pyroforic-carbonization.
By the way an AFCI will protect against the arc caused by an open grounded (neutral) service conductor.
What will happen is that the electronic sensing element of the AFCI will be destroyed from over voltage!
Mike Holt Comment: Please send me your feedback and comments. Mike@MikeHolt.com