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annals of business

THE SURE THING


How entrepreneurs really succeed.

By Malcolm Gladwell

I n 1969, Ted Turner wanted to buy a


television station. He was thirty years
old. He had inherited a billboard busi-
company. He had inherited the largest
outdoor-advertising firm in the South,
and billboards, in the nineteen-sixties
ness from his father, which was doing and seventies, were enormously lucra-
well. But he was bored, and television tive. They benefitted from favorable tax-
seemed exciting. “He knew absolutely depreciation rules, they didn’t require
nothing about it,” one of Turner’s many much capital investment, and they pro-
biographers, Christian Williams, writes duced rivers of cash. WJRJ’s losses could
in “Lead, Follow or Get Out of the Way” be used to offset the taxes on the profits of
(1981). “It would be fun to risk every- Turner’s billboard business. A television
thing he had built, scare the hell out of station, furthermore, fit very nicely into
everybody, and get back in the front seat his existing business. Television was about
of the roller coaster.” selling ads, and Turner was very experi-
The station in question was WJRJ, enced at ad-selling. WJRJ may have been
Channel 17, in Atlanta. It was an inde- a virtual unknown in the Atlanta market,
pendent station on the UHF band, the but Turner had billboards all over the city
lonely part of the television spectrum that were blank about fifteen per cent of
which viewers needed a special antenna to the time. He could advertise his new sta-
find. It was housed in a run-down cinder- tion free. As for programming, Turner
block building near a funeral home, lead- had a fix for that, too. In those days, the
ing to the joke that it was at death’s door. networks offered their local affiliates a full
The equipment was falling apart. The slate of shows, and whenever an affiliate
staff was incompetent. It had no decent wanted to broadcast local programming,
programming to speak of, and it was los- such as sports or news, the national shows
ing more than half a million dollars a year. were preëmpted. Turner realized that he
Turner’s lawyer, Tench Coxe, and his ac- could persuade the networks in New York
countant, Irwin Mazo, were firmly op- to let him have whatever programming
posed to the idea. “We tried to make it their affiliates weren’t running. That’s ex-
clear that—yes—this thing might work, actly what happened. “When we reached
but if it doesn’t everything will collapse,” the point of having four preempted NBC
Mazo said, years later. “Everything you’ve shows running in our daytime lineup,”
got will be gone.  .  .  .  It wasn’t just us, ei- Turner writes in his autobiography, “Call
ther. Everybody told him not to do it.” Me Ted” (2008), “I had our people put up
Turner didn’t listen. He was Captain some billboards saying ‘THE NBC NET-
Courageous, the man with nerves of steel WORK MOVES TO CHANNEL 17.’ ”
who went on to win the America’s Cup, Williams writes that Turner was “at-
take on the networks, marry a movie star, tracted to the risk” of the deal, but it seems
and become a billionaire. He dressed like just as plausible to say that he was at-
a cowboy. He gave the impression of sign- tracted by the deal’s lack of risk. “We don’t
ing contracts without looking at them. He want to put it all on the line, because the
was a drinker, a yeller, a man of unstoppa- result can’t possibly be worth the risk,”
ble urges and impulses, the embodiment Mazo recalls warning Turner. Put it all on
of the entrepreneur as risk-taker. He the line? The purchase price for WJRJ
bought the station, and so began one of was $2.5 million. Similar properties in
the great broadcasting empires of the that era went for many times that, and
twentieth century. Turner paid with a stock swap engineered
What is sometimes forgotten amid in such a way that he didn’t have to put
the mythology, however, is that Turner a penny down. Within two years, the
wasn’t the proprietor of any old billboard station was breaking even. By 1973, it
24 THE NEW YORKER, JANUARY 18, 2010
was making a million dollars in profit.
In a recent study, “From Predators to
Icons,” the French scholars Michel Vil-
lette and Catherine Vuillermot set out to
discover what successful entrepreneurs
have in common. They present case histo-
ries of businessmen who built their own
empires—ranging from Sam Walton, of
Wal-Mart, to Bernard Arnault, of the
luxury-goods conglomerate L.V.M.H.—
and chart what they consider the typical
course of a successful entrepreneur’s career.
There is almost always, they conclude, a
moment of great capital accumulation—a
particular transaction that catapults him
into prominence. The entrepreneur has
access to that deal by virtue of occupying
a “structural hole,” a niche that gives him
a unique perspective on a particular mar-
ket. Villette and Vuillermot go on, “The
businessman looks for partners to a trans-
action who do not have the same definition
as he of the value of the goods exchanged,
that is, who undervalue what they sell to
him or overvalue what they buy from him
in comparison to his own evaluation.” He
moves decisively. He repeats the good
deal over and over again, until the oppor-
tunity closes, and—most crucially—his
focus throughout that sequence is on
hedging his bets and minimizing his
chances of failure. The truly successful
businessman, in Villette and Vuillermot’s
telling, is anything but a risk-taker. He is
a predator, and predators seek to incur the
least risk possible while hunting.
Giovanni Agnelli, the founder of Fiat,
financed his young company with the
money of investors—who were “subse- Successful entrepreneurs are seen as bold gamblers; in reality, they’re highly risk-averse.
quently excluded from the company by a
maneuver by Agnelli,” the authors point started making planes for the military, he management business in the nineteen-
out. Bernard Arnault took over the Bous- made sure he was paid in advance. nineties and built it into a juggernaut, and
sac group at a personal cost of forty million People like Dassault and Eastman and Gregory Zuckerman’s recent account of
francs, which was a fraction of the “imme- Arnault and Turner are all successful entre- Paulson’s triumph, “The Greatest Trade
diate resale value of the assets.” The French preneurs, businessmen whose insights and Ever,” offers a fascinating perspective on
industrialist Vincent Bolloré “took charge decisions have transformed the economy, the predator thesis.
of the failing family company for almost but their entrepreneurial spirit could not Paulson grew up in middle-class
nothing with other people’s money.” have less in common with that of the dar- Queens, the child of an immigrant father.
George Eastman, the founder of Kodak, ing risk-taker of popular imagination. His career on Wall Street started relatively
shifted the financial risk of his new enter- Would we so revere risk-taking if we real- slowly. He launched his firm in 1994,
prise to his family and to his wealthy friend ized that the people who are supposedly when he was nearly forty years old, spe-
Henry Strong. IKEA’s founder, Ingvar taking bold risks in the cause of entrepre- cializing in merger arbitrage. By 2004,
Kamprad, arranged to get his furniture neurship are actually doing no such thing? Paulson was managing about two billion
made in Communist Poland for half of dollars of other people’s money, putting

T
Jean-François Martin

what it would cost him in Sweden. Marcel he most successful entrepreneur on him in the middle ranks of hedge funds.
Dassault, the French aviation pioneer, did Wall Street—certainly of the past He was, Zuckerman writes, a “solid inves-
a study for the French Army that pointed decade and perhaps even of the postwar tor, careful and decidedly unspectacular.”
out the value of propellers, and then took era—is a hedge-fund manager named The particular kinds of deal he did were
over a propeller manufacturer. When he John Paulson. He started a small money- “among the safest forms of investing.”
THE NEW YORKER, JANUARY 18, 2010 25
One of Paulson’s mentors was an investor subprime loans, happily pocketing the an- At one point before the crash, Zucker-
named Marty Gruss, and, Zuckerman nual premiums in the belief that there was man writes, a trader at Morgan Stanley
writes, “the ideal Gruss investment had little chance of ever having to make good “hung up the phone after yet another
limited risk but held the promise of a po- on the contract. Paulson, as often as not, Paulson order and turned to a colleague in
tential fortune. Marty Gruss drilled a was the one on the other side of the trade. disbelief. ‘This guy is nuts,’ he said with a
maxim into Paulson: ‘Watch the down- He bought C.D.S. contracts by the truck- chuckle, amazed that Paulson was agree-
side; the upside will take care of itself.’ At load, and, when he ran out of money, he ing to make so many annual insurance
his firm, he asked his analysts repeatedly, found new investors, raising billions of payments. ‘He’s just going to pay it all
‘How much can we lose on this trade?’ ” new dollars so he could buy even more. By out?’ ” Wall Street thought that Paulson
Long after he became wealthy, he would the time the crash came, he was holding was crazy.
take the bus to his offices in midtown, and insurance on some twenty-five billion dol- But Paulson wasn’t crazy at all. In 2006,
the train out to his summer house on lars’ worth of subprime mortgages. he had his firm undertake a rigorous anal-
Long Island. He was known for getting Was Paulson’s trade risky? Conven- ysis of the housing market, led by Paul-
around the Hamptons on his bicycle. tional wisdom said that it was. This kind son’s associate Paolo Pellegrini. At that
By 2004-05, Paulson was increasingly of deal is known, in Wall Street parlance, point, it was unclear whether rising hous-
suspicious of the real-estate boom. He de- as a “negative-carry” trade, and, as Zucker- ing prices represented a bubble or a legiti-
cided to short the mortgage market, using man writes, negative-carry trades are a mate phenomenon. Pellegrini concluded
a financial tool known as the credit-default “maneuver that investment pros detest al- that housing prices had risen on average
swap, or C.D.S. A credit-default swap most as much as high taxes and coach-class 1.4 per cent annually between 1975 and
is like an insurance policy. Wall Street seating.” Their problem with negative- 2000, once inflation had been accounted
banks combined hundreds of mortgages carry is that if the trade doesn’t pay off for. In the next five years, though, they had
together in bundles, and investors could quickly it can become ruinously expensive. risen seven per cent a year—to the point
buy insurance on any of the bundles they It’s one thing if I pay you a hundred thou- where they would have to fall by forty
chose. Suppose I put together a bundle of sand dollars for one year’s insurance on a per cent to be back in line with historical
ten mortgages totalling a million dollars. million dollars’ worth of mortgages, and trends. That fact left Paulson certain that
I could sell you a one-year C.D.S. policy the mortgages go belly up after six months. he was looking at a bubble.
on that bundle for, say, a hundred thou- But what if I pay premiums for two years, Paulson’s next concern was with the
sand dollars. If after the year was up the and the bubble still hasn’t burst? Then I’m volatility of the housing market. Was this
ten homeowners holding those mortgages out two hundred thousand dollars, with bubble resilient? Or was everything poised
were all making their monthly payments, nothing to show for my efforts. And what to come crashing down? Zuckerman tells
I’d pocket your hundred thousand. If, if the bubble hasn’t burst after three years? how Pellegrini and another Paulson asso-
however, those homeowners all defaulted, Now I have a very nervous group of inves- ciate, Sihan Shu, “purchased enormous da-
I’d owe you the full value of the bundle— tors. To win at a negative-carry trade, you tabases tracking the historic performance
a million dollars. Throughout the boom, have not only to correctly predict the pres- of more than six million mortgages in var-
countless banks and investment firms sold ence of a bubble but also to correctly pre- ious parts of the country.” Thus equipped,
C.D.S. policies on securities backed by dict when the bubble is about to burst.
they crunched the numbers, tinkered with
logarithms and logistic functions, and ran
different scenarios, trying to figure out what
would happen if housing prices stopped ris-
ing. Their findings seemed surprising: Even if
prices just flatlined, homeowners would feel
so much financial pressure that it would re-
sult in losses of 7 percent of the value of a
typical pool of subprime mortgages. And if
home prices fell 5 percent, it would lead to
losses as high as 17 percent.

This was a crucial finding. Most peo-


ple at the time believed that widespread
defaults on mortgages were a function of
some combination of structural economic
factors such as unemployment rates, in-
terest rates, and regional economic health.
That’s why so many on Wall Street were
happy to sell Paulson C.D.S. policies:
they thought it would take a perfect storm
to bring the market to its knees. But Pel-
legrini’s data showed that the bubble was
being inflated by a single, rickety factor—
rising home prices. It wouldn’t take much
“Which of tonight’s specials is the most sanctimonious?” for the bubble to burst.
Paulson then looked at what buying di- tage is one of temperament—he’s braver had already been paying the Braves six
saster insurance on mortgages would cost. than the rest of us are. In the predator hundred thousand dollars a year for the
C.D.S. contracts can sometimes be pro- model, the entrepreneur’s advantage is an- rights to broadcast sixty of the team’s
hibitively expensive. In the months leading alytical—he’s better at figuring out a sure games. What the deal consisted of, then,
up to General Motors’ recent bankruptcy, thing than the rest of us. Paulson looked was his paying an additional six hundred
for example, a year’s insurance on a mil- at the same marketplace as everyone else thousand dollars or so a year, for eight
lion of the carmaker’s bonds sold for eight on Wall Street did. But he saw a differ- years: in return, he would get the rights to
hundred thousand dollars. If Paulson had ent pattern. As an outsider, he had fresh all a hundred and sixty-two of the team’s
to pay anything like that amount, there eyes, and his line of investing made him games, plus the team itself.
wouldn’t be much room for error. To his a lot more comfortable with negative- You and I might not have made that
amazement, though, he found that to in- carry trades than his competitors were. deal. But that’s not because Turner is a
sure a million dollars of mortgages would He looked for and found partners to the risk-taker and we are cowards. It’s be-
cost him just ten thousand dollars—and transaction who did not have the same cause Turner is a cold-blooded bargainer
this was for some of the most dubious and definition as he of the value of the goods who could find a million dollars in some-
high-risk subprime mortgages. Paulson exchanged—that is, the banks selling one’s back pocket that the person didn’t
didn’t even need a general housing-market credit-default swaps for a penny on the know he had. Once you get past the more
collapse to make his money. He needed dollar—and he exploited that advantage flamboyant aspects of Turner’s personal
only the most vulnerable of all homeown- ruthlessly. At one point, incredibly, Paul- and sporting life, in fact, there is little
ers to start defaulting. It was a classic asym- son got together with some investment evidence that he had any real appetite
metrical trade. If Paulson raised a billion banks to assemble bundles of the most ab- for risk at all. In his memoir, Turner tells
dollars from investors, he could buy a year’s surdly toxic mortgages—which the banks us that when he was starting out in the
worth of insurance on twelve billion dollars then sold to some hapless investors and family business his father, Ed, bought
of subprime loans for a hundred and twenty Paulson then promptly bet against. As another billboard firm, called General
million. That’s an outlay of twelve per cent Zuckerman points out, this is the equiva- Outdoor. That was the acquisition that
up front. But, Zuckerman explains, lent of a game of football in which the de- launched the Turner company as a major
fense calls the plays for the offense. It’s advertising player in the South, and it in-
because premiums on CDS contracts, like those how a nerd would play football, not a volved taking on a sizable amount of
on any other insurance product, are paid out
over time, the new fund could keep most of its jock. debt. Young Ted had no qualms, intel-
money in the bank until the CDS bills came This is exactly how Turner pulled off lectually, about the decision. He could do
due, and thereby earn about 5 percent a year. another of his legendary early deals—his the math. There were substantial econo-
That would cut the annual cost to the fund to a
more reasonable 7 percent. Since Paulson 1976 acquisition of the Atlanta Braves mies of scale in the advertising business:
would charge 1 percent a year as a manage- baseball team. Turner’s Channel 17 was the bigger you got, the lower your costs
ment fee, the most an investor could lose would the Braves’ local broadcaster, having ac- were, and paying off the debt from the
be 8 percent a year. . . . And the upside? If Paul-
son purchased CDS contracts that fully pro- quired the rights four years before—a General Outdoor purchase, Ted Turner
tected $12 billion of subprime mortgage bonds brilliant move, as it turned out, because it realized, probably wasn’t going to be a
and the bonds somehow became worthless, forced every Braves fan in the region to problem. But Turner’s father did some-
Paulson & Co. would make a cool $12 billion.
go out and buy a UHF antenna. (Well thing that Turner, when he was building
“There’s never been an opportunity like before ESPN and Rupert Murdoch’s his empire, always went to extraordinary
this,” Paulson gushed to a colleague, as he Sky TV, Turner had realized how impor- lengths to avoid: he put his own capital
made one bet after another. By “never,” he tant live sports programming could be in into the deal. In the highly unlikely event
meant never ever—not in his lifetime and building a television brand.) The team that it didn’t work out, Turner Advertis-
not in anyone else’s, either. In one of the was losing a million dollars a year, and the ing would be crippled. It was a good deal,
book’s many memorable scenes, Zucker- owners wanted ten million dollars to sell. not a perfect one, and that niggling im-
man describes how a five-point decline in That was four times the price of Channel perfection, along with the toll that the
what’s called the ABX index (a measure of 17. “I had no idea how I could afford it,” uncertainty was taking on his father, left
mortgage health) once made Paulson Turner told one of his biographers, al- Turner worried sick. “During the first six
$1.25 billion in one morning. In 2007 though by this point the reader is wise to months or so after the General Outdoor
alone, Paulson & Co. took in fifteen bil- his aw-shucks modesty. First, he didn’t acquisition my weight dropped from 180
lion dollars in profits, of which four billion pay ten million dollars. He talked the pounds to 135,” he writes. “I developed a
went directly into Paulson’s pocket. In Braves into taking a million down, and pre-ulcerative condition and my doctor
2008, his firm made five billion dollars. the rest over eight or so years. Second, he made me swear off coffee. I’d get so tired
Rarely in human history has anyone made didn’t end up paying the million down. and agitated that one of my eyelids devel-
so much money is so short a time. Somewhat mysteriously, Turner reports oped a twitch.”
that he found a million dollars on the Zuckerman profiles John Paulson

W hat Paulson’s story makes clear is


how dif­ferent the predator is from
our conventional notion of the successful
team’s books—money the previous own-
ers somehow didn’t realize they had—and
so, he says, “I bought it using its own
alongside three others who made the
same subprime bet—Greg Lippmann, a
trader at Deutsche Bank; Jeffrey Greene,
businessman. The risk-taking model sug- money, which was quite a trick.” He now a real-estate mogul in Los Angeles; and
gests that the entrepreneur’s chief advan- owed nine million dollars. But Turner Michael Burry, who ran a hedge fund in
THE NEW YORKER, JANUARY 18, 2010 27
Silicon Valley—and finds the same pat- who bought them six-per-cent interest. risks are unavoidable: would-be entre-
tern. All were supremely confident of Treasury bonds, the safest investment in preneurs take them because they have
their decision. All had done their home- the world, were paying almost five per no choice. But a good many of these risks
work. All had swooped down, like perfect cent at that point. Nor could he compre- reflect a lack of preparation or foresight.
predators, on a marketplace anomaly. hend why so many banks were willing
But these were not men temperamentally
suited to risk-taking. They worked so
hard to find the sure thing because any-
to sell him C.D.S. insurance at such low
prices. Why would someone, in the mid-
dle of a housing bubble, demand only one
S hane’s description of the pattern of
entrepreneurial failure brings to mind
the Harvard psychologist David McClel-
thing short of that gave them ulcers. Here cent on the dollar? At the end of 2006, land’s famous experiment with kinder-
is Zuckerman on Burry, as he waited for Merrill Lynch paid $1.3 billion for First garten children in the nineteen-fifties.
his trade to pan out: Franklin Financial, one of the biggest McClelland watched a group of kids play
subprime lenders in the country, bringing ringtoss—throwing a hoop over a pole.
In a tailspin, Burry withdrew from his
friends, family, and employees. Each morn- the total value of subprime mortgages on The children who played the game in the
ing, Burry walked into his firm and made a its books to eleven billion dollars. Paulson riskiest manner, who stood so far from
beeline to his office, head down, locking the was so risk-averse that he didn’t so much the pole that success was unlikely, also
door behind him. He didn’t emerge all day,
not even to eat or use the bathroom. His re- as put a toe in the water of subprime- scored lowest on what he called “achieve-
maining employees, who were still pulling mortgage default swaps until Pellegrini ment motive,” that is, the desire to suc-
for Burry, turned worried. Sometimes he got had done months of analysis. But Merrill ceed. (Another group of low scorers were
into the office so early, and kept the door
closed for so long, that when his staff left at Lynch bought First Franklin even though at the other extreme, standing so close
the end of the day, they were unsure if their the firm’s own economists were predict- to the pole that the game ceased to be a
boss had ever come in. Other times, Burry ing that housing prices were about to drop game at all.) Taking excessive risks was,
pounded his fists on his desk, trying to release
his tension, as heavy-metal music blasted by as much as five per cent. “It just doesn’t then, a psychologically protective strat-
from nearby speakers. make sense,” an incredulous Paulson told egy: if you stood far enough back from
his friend Howard Gurvitch. “These are the pole, no one could possibly blame you

P aulson’s story also casts a harsh light


on the prevailing assumptions behind
corporate compensation policies. One
supposedly the smart people.”
The economist Scott Shane, in his
book “The Illusions of Entrepreneur-
if you failed. These children went out of
their way to take a “professional” risk in
order to avoid a personal risk. That’s what
of the main arguments for the generous ship,” makes a similar argument. Yes, he companies are buying with their bloated
stock options that are so often given to says, many entrepreneurs take plenty of C.E.O. stock-options packages—gam-
C.E.O.s is that they are necessary to en- risks—but those are generally the failed bles so wild that the gambler can lose
courage risk-taking in the corporate suite. entrepreneurs, not the success stories. without jeopardizing his social standing
This notion comes from what is known as The failures violate all kinds of estab- within the corporate world. “As long as
“agency theory,” which Freek Vermeulen, lished principles of new-business for­ the music is playing, you’ve got to get
of the London Business School, calls “one mation. New-business success is clearly up and dance,” the now departed C.E.O.
of the few academic theories in manage- correlated with the size of initial capital- of Citigroup, Charles Prince, notoriously
ment academia that has actually influ- ization. But failed entrepreneurs tend said, as his company continued to pile
enced the world of management practice.” to be wildly undercapitalized. The data one dubious investment on another. He
Agency theory, Vermeulen observes, “says show that organizing as a corporation is was more afraid of being a wallflower
that managers are inherently risk-averse; best. But failed entrepreneurs tend to than he was of imperilling his firm.
much more risk-averse than organize as sole proprietor- The successful entrepreneur takes the
shareholders would like ships. Writing a business opposite tack. Villette and Vuillermot
them to be. And the theory plan is a must; failed entre- point out that the predator is often quite
prescribes that you should preneurs rarely take that happy to put his reputation on the line in
give them stock options, step. Taking over an exist- the pursuit of the sure thing. Ingvar Kam-
rather than stock, to stimu- ing business is always the prad, of IKEA, went to Poland in the nine-
late them to take more risk.” best bet; failed entrepre- teen-sixties to get his furniture manufac-
Why do shareholders want neurs prefer to start from tured. Since Polish labor was inexpensive,
managers to take more risks? scratch. Ninety per cent of it gave Kamprad a huge price advantage.
Because they want stodgy the fastest-growing compa- But doing business with a Communist
companies to be more entrepreneurial, nies in the country sell to other busi- country at the height of the Cold War was
and taking risks is what everyone says that nesses; failed entrepreneurs usually try a scandal. Sam Walton financed his first
entrepreneurs do. selling to consumers, and, rather than retailing venture, in Newport, Arkansas,
The result has been to turn executives serving customers that other businesses with money from his wealthy in-laws.
into risk-takers. Paulson, for his part, was have missed, they chase the same people That approach was safer than turning to a
stunned at the reckless behavior of his as their competitors do. The list goes on: bank, especially since Walton was forced
Wall Street counterparts. Some of the they underemphasize marketing; they out of Newport and had to go back to his
mortgage bundles he was betting against— don’t understand the importance of fi- wife’s family for another round. But you
collections of some of the sketchiest sub- nancial controls; they try to compete on can imagine that it made for some tense
prime loans—were paying the investors price. Shane concedes that some of these moments at family reunions for a while.
28 THE NEW YORKER, JANUARY 18, 2010
Deutsche Bank’s Lippmann, meanwhile,
was called Chicken Little and Bubble Boy
to his face for his insistence that the mort-
gage market was going to burst.
Why are predators willing to endure
this kind of personal abuse? Perhaps they
are sufficiently secure and confident that
they don’t need public approval. Or per-
haps they are so caught up in their own
calculations that they don’t notice. The
simplest explanation, though, is that it’s
just another manifestation of their relent-
lessly rational pursuit of the sure thing. If
an awkward family reunion was the price
Walton had to pay for a guaranteed line
of credit, then so be it. He went out of his
way to take a personal risk in order to
avoid a professional risk. Reputation, after
all, is a commodity that trades in the mar-
ketplace at a significant and often excessive
premium. The predator shorts the danc-
ers, and goes long on the wallflowers. “They’ve got Hank on some of that medical marijuana.”

W hen Pellegrini finally finished his


research on the mortgage mar-
ket—proving how profoundly inflated
• •

home prices had become—he rushed in people who like what they do are pro- Bob Naegele. Turner was grief-stricken.
to show his findings to his boss. Zucker- foundly conservative. When the soci­ But he fought back. He hired away the
man writes: ologists Hongwei Xu and Martin Ruef General Outdoor leasing department.
“This is unbelievable!” Paulson said, un- asked a large sample of entrepreneurs He began “jumping” the company’s
able to take his eyes off the chart. A mischie- and non-entrepreneurs to choose among leases—that is, persuading the people
vous smile formed on his face, as if Pellegrini three alternatives—a business with a po- who owned the real estate on which the
had shared a secret no one else was privy to.
Paulson sat back in his chair and turned to tential profit of five million dollars with General Outdoor billboards sat to cancel
Pellegrini. “This is our bubble! This is proof. a twenty-per-cent chance of success, or the leases and sign up with Turner Ad-
Now we can prove it!” Paulson said. Pel- one with a profit of two million with a vertising. Then he flew to Palm Springs
legrini grinned, unable to mask his pride. The
chart was Paulson’s Rosetta stone, the key to fifty-per-cent chance of success, or one and strong-armed Naegele into giving
making sense of the entire housing market. with a profit of $1.25 million with an back the business. Turner the rational
Years later, he would keep it atop a pile of eighty-per-cent chance of success—it actor negotiated the deal. But it was Tur-
papers on his desk, showing it off to his cli-
ents and updating it each month with new was the entrepreneurs who were more ner the romantic who had the will, at the
data, like a car collector gently waxing and likely to go with the third, safe choice. moment of his greatest grief, to fight
caressing a prized antique auto.  .  .  . “I still They weren’t dazzled by the chance of back. What Turner understood was that
look at it. I love that chart,” Paulson says.
making five million dollars. They were none of his grand ambitions were pos­
There are a number of moments like drawn to the eighty-per-cent chance of sible without the billboard cash ma-
this in “The Greatest Trade Ever,” when getting to do what they love doing. The chine. He had felt the joy that comes with
it becomes clear just how much Paulson predator is a supremely rational actor. figuring out a particularly knotty prob-
enjoyed his work. Yes, he wanted to make But, deep down, he is also a romantic, lem, and he couldn’t give that up. Nae-
money. But he was fabulously wealthy motivated by the simple joy he finds in gele, by the way, asked for two hundred
long before he tackled the mortgage busi- his work. thousand dollars, which Turner didn’t
ness. His real motivation was the chal- In “Call Me Ted,” Turner tells the have. But Turner realized that for some-
lenge of figuring out a particularly knotty story of one of his first great traumas. one in Naegele’s tax bracket a flat pay-
problem. He was a kid with a puzzle. When Turner was twenty-four, his fa- ment like that made no sense. He coun-
This is consistent with the one undis- ther committed suicide. He had been de- tered with two hundred thousand dollars
puted finding in all the research on entre- pressed and troubled for some months, in Turner Advertising stock. “So far so
preneurship: people who work for them- and one day after breakfast he went up- good,” Turner writes in his autobiog­
selves are far happier than the rest of us. stairs and shot himself. After the funeral, raphy. “I had kept the company out of
Shane says that the average person would it emerged that the day before his death Naegele’s hands and it didn’t cost me a
have to earn two and a half times as much Turner’s father had sold the crown jew- single dollar of cash.” Of course it didn’t.
to be as happy working for someone else els of the family business—the General He’s a predator. Why on earth would he
as he would be working for himself. And Outdoor properties—to a man named take a risk like that? 
THE NEW YORKER, JANUARY 18, 2010 29

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