Pre-visit report

Submitted
to:-
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 Pre-visit report

Bh
arti ma’am

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 Pre-visit report

Acknowledgement

We take this opportunity to our sense of gratitude to BHARTI

MA`AM and thank sincerely for giving us the opportunity to
undertake the pre-visit report on NASHIK. This project work
has been an enriching learning experience that shall stand worthy
and valuable for all of in future.

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VISIT OBJECTIVES:

1. We should come to know the Total Quality Management process of Nashik

Industries.

2. Other than TQM process we should also know what the key areas of development
in Nashik are.

3. To understand the scalar chain and management structure of companies to be

visited.

4. To give the best example to the companies being visited.

5. To enhance our exposure to the work environment of such reputed industries that
we are about to visit.

6. To witness the smooth running of Business.

7. To witness the whole management process of the industries

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A Historical Perspective

Ramayana Period:

No one knows when the city of Nashik came into existence. It is stated to have been
present even in the Stone Age. Lord Ram Chandra along with wife Sita and brother
Laxman settled down in Nashik for the major time of their "Vanwasa". According to the
mythology, Laxman cut the nose ("Nasika" in Sanskrita) of "Shurpanakha" and hence the
city got the name 'Nashik'. Long ago, Brahmadeva had meditated in”Padmasana" here,
so the city was also called "Padma-Aasana" for some time. It is also believed that, Lord
Vishnu had defeated the three demons and thus city also had the name "Tri-Kantak" (Tri
= Three).

During Peshwa's period.

In the recent past, the Moguls were fascinated by the beauty of

the city and renamed it as "Gulshanabad" meaning the city of gardens. Beautiful fresh
flowers were sent to Aurangazeb from Gulshanabad i.e. Nashik. But it was during the
rule of the Peshwas, when the place was finally renamed as Nashik. During the Peshwas
period, Raghobadada and his wife Anandibai settled down at 'Anandwalli' in Nashik.
There re some remains of Anandibai's fort. There is also a temple called 'Navasha
Ganapati' built by Anandibai. It was during the British rule in April 1818, when Nashik
once again regained its importance. The British fell in love with the beauty of the city and
developed it in various fields. The Golf course, developed by the British, was one of the
largest in Asia. Nashik is surrounded by nine hills, namely: Durga, Ganesh,
Chitraghanta, Pandav, DingerAli, Mhasarul, Jogwada, Pathanpura and Konkani. This
beautiful city with hills surrounding it has lakes, adding to its beauty.
Rise & Growth of National Movement.

In 1869 the region came to enjoy unbroken

peace. In 1869 Nashik was made a full-fledged district with its present talukas. With the
return of peace Nashik flourished into prosperity. Reasons, political, religious, as well as
commercial led to its rapid development. With the construction of the railway,
going from Bombay to north-east, from very near the city, religious minded devotees
came to be attracted to the town in ever increasing numbers where they made their
purchases of various artistic & useful articles. This made Nashik a great trade centre
where artisans skilled in manufacturing utensils & smiths excelling in workmanship in
silver & gold crowded to ply their trade.

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Already Nashik was a highly flourishing town even under later

Maratha rule & some time during that period the sow car families like barves,
Vaishampayans & Gadres of the locality started their financial activity. Under Maratha
rule they advanced sums to finance military campaigns of feudal Sardars & in their later
times their Pedhi’s gradually began to finance the flourishing trade in metalware &
fabrics as well as grapes & onions. By the middle of 19th century the British Rule was
firmly established & the public life of Nashik began to pulsating with activities suited to
the times. In 1840 was established a ‘Native Library Nashik’. In 1861 an Anglo-
vernacular school was started & 1864, the town came to have a municipality of its own.

During these days there lived in Nashik a saintly person, known as Dev
Mamaledar. His name was Yeshvant Mahadev Bhosekar. He began his career as a
humble clerk in the revenue department & gradually rose to the position of Mamaledar.
He always had a feeling for the poor & the suffering. During the period of his service as a
Mamlatdar in Baglan Taluka which has its head quarter at Satana, A severe famine
affected the area & Bhosekar generously helped the people to alleviate their sufferings.
He always led a virtuous life & spent his spare moments in devout religious practices. In
course of time he became so famous that princes & people began to respect him as a saint
& called him Yeshvantrav Maharaj. Upon his death in 1887 people raised a small
beautiful temple for his Samadhi on the bank of the river where his last funeral rites were
performed. The paved floor around came to be known as Yeshvant Patangana which has
now become a great centre of public assemblage & activity.

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BUSINESS

Very few cities in India can boast to have an enviably rich

mythological, historical and cultural heritage as Nashik proudly possesses. It is also
known as a city of entrepreneurs. Nashik has been widely known for Engraving on gold,
silver and copper utensils, supplying onions, grapes and rice to the nation, textile base at
Malegaon, reputed Himroo shawls, Paithanee of Yeola and not to forget, the lovely rose
trade, are the centuries old remarkable landmarks established by people of Nashik. The
seeds of present industrialization on the banks of the Godavari River can be found in its
history.

Corporate Park: some of the corporates in Nashik with their porfolios.

Real Estates: Investing in real estate in Nashik is value for your money. The city
Provides a clean, green environment and a good quality of life.

Hotels: Hotel business in Nashik is blooming day by day. The mouthwatering cuisines
have proved to be an attraction to Nashikites as well as tourists.

Greenfield : Nashik is famous for its quality Onions, Grapes, Guavas,

Sugarcane, Strawberry and roses. It has also proved to be one of the major
exporters for these items

Kharif crops

Bajra, Rice and Jowar are the main kharif crops of Nashik district. Cotton and
groundnuts are also grown here. Bajra is the main crop in the eastern parts, especially in
Malegaon, Baglan, Yeola, Nandgaon and Chandwad talukas. Rice is mainly grown in the
western parts of the district - Igatpuri, Peth, Nashik and Surgana talukas. Jowar is grown
on a large scale in Malegaon, Nandgaon, Baglan, Chandwad and Kalvan talukas though it
is common in other talukas also. This crop is grown on a large scale in the Rabbi season
as well. Groundnut is grown in all parts of the district but Malegaon, Baglan, Nandgaon
and Kalwan talukas produce more of it. Cotton is produced by Malegaon, Baglan and
Kalvan Talukas on a small scale. Besides these crops, several pulses like Udad (black
gram), Moong (green gram) and Tur are grown here.

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Rabbi crops

Jowar, wheat and gram are grown in the district during Rabbi Season. Jowar is common
in almost all the talukas. However, in Yeole, Dindori, Sinnar and Kalvan talukas, it is
grown on a larger scale. Wheat is grown in Dindori, Niphad, Baglan, Yeola and Nashik
talukas. Gram is grown in all the talukas.
Irrigated crops:

Nashik is known as 'Grape City'. Nashik district is known for certain irrigated
crops like Sugarcane, Grapes Onions and other vegetables. Sugarcane is the main
irrigated crop of the district. Niphad, Baglan, Yeola, Malegaon and Sinner talukas
produce large quantities of sugarcane.

Grapes: Nashik, Niphad, Dindori and Kalvan talukas have many vineyards.

Onions is grown in plenty in Lasalgaon, Niphad, Nashik, Sinner and Malegaon areas.
Vegetables : Brinjal, Cabbage, Cauliflower, Tomato, Cucumber, Carrot, Potato and
Coriander are some of the vegetables grown in the district.

Export Potential of Nashik Onions

Production

India produces around 40 lakh metric tons (mats) of onion annually and is the 2nd largest
onion producer in the world, first being China. India doubled its production during the
past two decades, rising from the order of 20 lakh metric tons in 1974 - 75 to 40 lakh
metric tons in 1994 - 95. The yield per hectare has however remained static at 10.5 mts
per hectare. That means the rise in production was due to coverage of more area in onion
cultivation from the level of 1.95 lakh hectares to 3.84 lakh hectares during 1994 - 95.
It is an indicator that earnings from onion production have increased over the years.
The share of Maharashtra in the production of onion is around 30% of the country’s
production, producing around 12 lakh mts annually in recent years. In Maharashtra,
Nashik district contributes 35 to 40 % of the state’s production. The other major onion
producing districts of Maharashtra are Pune, Ahmednagar, Satara, Sholapur and Dhulia.
Exports
India’s onion export has made a gradual growth during the last four and half decades. In
1951-52 India exported a quantity of 56,986 Mts valued at Rs. 10.67 crores. The export
has for the first time crossed the half million mts mark, during 1996-97, as the export
went un to 5.15 lakh mts, valued at Rs. 332.27 crores, which is an increase by nine times
over the past 45 years.
The export realization was an all time record at Rs. 7108 per metric ton during 1995-96.
The study of the following figures of the exports from Mumbai Port makes an interesting
assessment with regard to onion export from Nashik/ Pune region.
Export of onion from Mumbai during 1994-95 to 1996-97

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Percentage
Year From Mumbai All India
of Mumbai
1994-95 3,77,948 4,96,881 84%
1995-96 2,79,994 4,34,680 64%
1996-97 3,66,366 5,11,000 70%

The export from Mumbai is largely of Nashik/Pune region onion.

Nashik and Pune onion is also exported from ports of Kandla, Mundra, Okha, Veraval
(all in Gujarat) and from Madras, Nagapattinam and Tuticorine of Tamilnadu State. Of
the Southern varieties, around 50,000 mts Podisu, 5000 Mts Mutlore and Nathu, 45000
MT Bangalore Rose and around 20,000 Mt Bellary onions are exported. It is thus
possible to assess the export of onion from Nashik/Pune region at around 70 to 80%
annually.

Consumers in the importing countries have traditionally developed

special taste and liking for Nashik onion due to its pungency, flavor and Colour. These
qualities have had an added advantage for Nashik onion in the export market. Moreover
it has longer shelf life compared to other onion varieties grown in other parts of India.
The onion harvested during October-December is Kharif crop; January-March is Rangada
Crop and of April-May is called

Rabi or Unhal Crop. All the above harvested onion is

available for export with Rabi crop having its longer shelf life. Thus export from Nashik
Region is possible throughout the year.

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INDUSTRIES

Industrial Estates and industries are coming up very fast in almost all
parts of the District. The Industries Center, Nashik is co-ordination the Industrial
Development of the District. There are 6 MIDC and 10 Co-operative Industrial Estates. A
separate Co-operative Industrial Estate for woman has also been established. Setting up
four Industrial Estates at Malegaon, Sinnar, Satana and Manmad by MIDC has been
approved and the work is in progress. Similarly two Co-operative Industrial Estates at
Nandgaon and Kadwa are being established shortly.

In addition to the big industrial area developed by the MIDC,

as per the policy of the Govt. of Maharashtra on Industrialisation in rural areas almost all
the Blocks of this District have been covered under Cooperative sector. It is a note
worthy to mention here that the cooperative Industrial Estate of Sinnar is one of the
largest Cooperative Industrial Estate in the country and functioning efficiently. The
Cooperative Industrial Estate, Sinnar has been presented an Award by the Federation of
Cooperative Industrial Estates. Eight Cooperative Industrial Estates have provided all
required infrastructure facilities to the units for their establishment and functioning.
The Associations of Industrialists are very active. They help to solve the problems of the
industrialist with positive approach. The Nashik Industries and Manufacturers’
Association (NIMA) is organising an Exhibition on big scale regularly. This helps for
industrial growth in the District as well as to find market for the existing products.
Apart from Grapes, Onion and Vegetables, many industrial products are also being
exported from Nashik. To facilitate the export a Container Freight Station has been
started at MIDC Ambad by the Central Government. Following infrastructure facilities
are proposed in future, for rapid industrial development.

1 Mumbai-Nashik 4 lane way.

2 Rail Terminuses at Nashik.
3 Air station at Nashik

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RURAL, COTTAGE & SMALL SCALE INDUSTRIES:

The Khadi and Village Industries Board (KVIB) is

implementing various schemes for promotion to the rural and cottage industries such as
Special Component Plan for SC. Margin Money Scheme and DRI scheme. KVIB
operates in two ways. They sponsor proposals to the banks under above schemes and also
conduct training courses. A National level Training Institute is situating din Nashik on
Trimbak Road to cater training needs of various trades.

Training facilities are also made available by various agencies.

There are 9 Govt. ITI and 13 Private it is in the District. Similarly there are four
Polytechnics and one Engineering College. All these institutes are imparting training in
more than 35 trades. Besides some private training institutes conduct small duration
courses in many technical trades.

For extending assistance to the entrepreneur in

establishing their units, Industrial Estates have been established at various centers.
Details on the Industrial Estates are as given on the next page.
The State Govt. has identified some blocks as growth centers. These growth centers have
been given next category for getting concession. E.g. the growth centre in C one shall get
benefits of C+ zone.
Information of Industrial Estates

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Total Quality Management

TQM is a management philosophy, a paradigm, a continuous

improvement approach to doing business through a new management model. The TQM
philosophy evolved from the continuous improvement philosophy with a focus on quality
as the main dimension of business. The concept of TQM was developed by Dr. W.E.
Deming (regarded a father o TQM) in 1960’s in Japan. Under TQM, emphasizing the
quality of the product or service predominates. The three words – “Total” means
complete, “Quality” stands for Excellence, and “Management” stands for the function of
handling i.e. Planning, Organising and Controlling. TQM expands beyond statistical
process control to embrace a wider scope of management activities of how we manage
people and organizations by focusing on the entire process, not just simple
measurements.

TQM is a comprehensive management system which:

♦Focuses on meeting owners’/customers’ needs by providing quality services at a cost

that provides value to the owners/customers.

♦Is driven by the quest for continuous improvement in all operations.

♦Recognizes that everyone in the organization has owners/customers who are either
Internal or external.

♦Views an organization as an internal system with a common aim rather than as

Individual departments acting to maximize their own performances.

♦Focuses on the way tasks are accomplished rather than simply what tasks are
Accomplished.

♦Emphasizes teamwork and a high level of participation by all employees.

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Features of TQM:-

1) Continuous Process.

2) Focus on Customers.

3) Gradual Process.

4) Employee participation

5) Linkage between quality and Productivity.

6) Efforts of all.

7) Commitment by Top Management

8) Zero defect Approach

9) Recognition and Rewards

10) TQM needs Standard.

11) Synergy in Team Work

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Benefits of TQM:-

When organization embarked on a systematic approach to quality improvement based on

TQM principles. They gain both measurable and intangible benefits. Some of these are:

1) Ability to be more competitive

2) Increased market share.

3) Cost reductions.

4) Increased flexibility.

5) Responsiveness

6) Simplified processes.

7) Improved Communications.

8) Less Frustrations.

9) Satisfaction among the workforce.

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Implementation of TQM:-

Total Quality Management Process and Implementation can be divided into three parts as
follows:-

1) Total Employee Involvement.

2) Just in Time

3) Total Quality Control.

1) Total Employee Involvement (TEI):-

TEI is achieved through following methods:-
a) Kaizen and House Keeping technique.
b) SGA
c) Key Business Process.

2) Just In Time (JIT):-

A structural approach in the manufracturing organisation is focused on improving
timeliness, quality and flexibility utilizing various methods of work simplification and
waste reduction.

3) Total Quality Control (TQC):-

7 QC Tools:-
1) Stratified Data.
2) Pareto Diagram.
3) Cost and effect diagram.
4) Histogram
5) Scattered Diagram
6) Check sheets.
7) Control charts.

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Total Quality Management (TQM) Structure:-

1) Steering Committee

2) Share Leadership

3) Team Structure

Tools and Techniques of Total Quality Control:-

Production Environment that utilises Modern Quality Control Methods are dependent
upon Statistical Literacy. The tools used therein are called the 7 quality control tools.
These include the following tools:-

Check Sheet:-
A Check sheet is a simple means of data collection. The function of check
sheet is to present information in an efficient, graphical format. The most straightforward
check sheet is simply to make a list of items that you expect will appear in a process and
to mark a check beside each item when it does appear. This type of data collection can be
used for almost anything, from checking off the occurrence of particular types of defects
to the counting of expected items
For Eg. The no. of times the telephone rings before being answered.

Pareto’s Chart:
Pareto’s Chart is extremely useful because they can be used to identify those factors
that are the greatest cumulative effect on the system and thus screen out the less
significant factors in the analysis. Ideally this allows the user to focus attention on a few
important factors in the process.
They are created by plotting the simple frequencies of the relative frequency data,
in descending order. When this is done, the most essential factors for the analysis are
graphically apparent, and in an orderly format.

3) Flow Chart:-
It is a Quality Improvement tool.
Flow Chart is charting a process from beginning to end. It uses symbols to
represent inputs from various sources, sequential activities, and decisions to be made.

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A Flow Chart is defined as a pictorial representation describing a process being studied

or used to plan stages of a project. Flow chart can quickly help in identifying bottlenecks
or inefficiencies where the process can be improved.
There are 4 types of Flow Chart:
1) Top Down Flow chart
2) Detailed Flow Chart
3) Work Flow diagrams
4) Deployment chart

Flow Charts provide an excellent form of documentation for a process,

and quite often are useful when examining how various steps in a process should be
considered: the finished product and the making of the product.

5) Control Chart:
Dr.Walter A.Shewhart of the bell Telephone Labs developed control chart in the
1920s.
Uses of Control Charts:-
Control chart is a device for describing in a precise manner what is meant by
statistical control. Its uses are:-

1) It is a proven technique for improving productivity.

2) It is effective in defect prevention.

3) It prevents unnecessary process adjustment.

4) It provides diagnostic information.

5) It provides information about process capability.

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VISIT EXPECTATIONS:-

1. We should come to know in what key areas is Nashik famous for.

2. To visit a company which could show us their entire production process

step by step.

3. We expect good talks from the managers, in doing interactive sessions and
management games.

4. We expect to good rooms to stay.

5. We expect to get good food.

6. We expect to fulfill our schedule at time.

7. We expect to have some kind of extra curricular activities.

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QUESTIONAIRE

1. Does the company stress on the quality of the product?

2. Why dose the company stress on the quality management of the product?

3. How does the company maintain the quality of the product?

4. Does the company follow the principle of “total quality management”?

5. While maintaining the quality of the product, company sacrifice on the other
aspects related to product?

6. Which techniques/tools does the company use for improving the quality of the –
product?

7. Does the company try to improve customer satisfaction by maintaining the quality
management?

8. What benefits does the company get if it maintains quality management of the
product?

9. Does the company increases the price while maintaining the quality management?

10. Does the company faces any problems while maintaining the quality
management? If, yes, please specify.

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