Professional Documents
Culture Documents
DSpace Repository
1960
Gray, Hugh M.
George Washington University ; School of Government, Washington, District of Columbia.
http://hdl.handle.net/10945/31161
by
u ;h I . 3-ray
Commander,
prepared for
.;hin;ton, D. J,
iiay I960
TABLE OJ
Pag«
LIST OF CHA MPS ill
INTRODUCTIOH 1
Chapter
V. SUHMARX 46
VI. CONCLUSION 55
BIBLIOGRAPHY 74
ii
LIST ,T3
Figure Page
iii
INTRODUOTIQH
proraul >;ated the "Mana jement Control system Manual" for use by
which time the Inspection Gtroup became the Quality Control Group.
scientific management.
CH I
IT. .; . A.TIOH
carriers, sea room for the seaplanes, and repair facilities for
the Navy concentrated its air power at two main bases — Norfolk,
Florida.
maintenance personnel.
nance and minor repair hut could not conduct complete disassembly
Hepburn was authorized oy Congress to study the need for and the
location of new bases on the £,ast Ooast. From this study came
defensive purposes.
a carrier pier, and build Inge to provide all services for air-
Vorkfi, The assembly and .Repair Department and the Inspection and
sources while some were transferred from the large assembly and
Fiscal Department which were not ready for issue and had been
the work being turned out by the assembly and Repair Department
the iissembly and Repair Department would be 100 per cert examined
Personnel Training
\-ork in the various shops and many journeyman trades were re-
from the Journeyman ranks, when possible, and from personnel who
on-the-job training after which tiae the new inspector was allowed
During the entire process the inspector had to oversee the work
job consumed more time than was considered normal, but since
preparing the aircraft for flight, and having Assembly and Repair
for teBt were prepared cy the inspectors and the officers assigned
Naval and /tarine Corps aIp Stations." This manual was promul-
Serial Numoer 11907, dated January 20, 1945, a nd was the first
Stations.
activity it services.
The Mission
the Manual and by other directives issued >jy the Inspection and
follows J
p
Tentative Manual for the Inspection and Survey Depart-
ment on Naval and Marine Corps air Stations, January 20, 1945, p. 1
3
11
3 Ibid. , p. 1.
12
and realize when conditions had been met, While quality was of
Methods oC Inspection
^Ibid. , p. 3.
^xuld. , p. 5«
°
13
6 Ibld.
, p. 5.
14
^
Ibld . , p. 6.
15
scope of the overhaul operation and for this reason are outlined
here:
Section 01 Disassembly
02 Gleaning
04 Fuselage Repair
05 Large surface Repair
06 all Surface Repair
07 Fabric
08 Dope
09 Hull and Float Repair
10 Tank Overhaul
11 Gable and Tie Rod
12 Electric Shop
13 Propellers
14 Paint
15 Rubber Products Overhaul
16 hydraulic Subassembly and Installations
17 Flight Control Installation
13 Fuel System Installation
19 Fixed Equipment Installation
20 Ordnance Installation
21 Engine Installation
Q
°
Xbld . , p. 6.
16
17
The Merger
tlon, on the other hand, could not budget for severe winter
weather where heatin; bills and snov, removal sometimes ran over
budgeted estimates. In these cases, the complement of the
Department was the first of any real oonse uence and marked an
CHAPTER III
the Navy and on the maintenance side plans were unfolded for
20
3 Ibid . , p. 2.
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The System
4 Ibid p. 2.
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5 Ibid. , p. ii.
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6 Ibld.
.. p. ii.
7
26
x-ianap;ement service
Group which had the full responsibility for the design and in-
'
10 id* , p. v.
Q Ibid 6.
. . p.
27
i i
; tuALiTx go] moh I iq&ra
Department. This was called the Interim Rework Program and was
>8
29
I
ese drastic changes in processing work presented problems
of the inspection v.' ill be as logic dictates but will attain the
for the period prior to the next rework or overhaul," This decreed
aeronautics :
30
2 ,uality
, Control Manual for Overhaul and Repair Departments
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33
2. Aeduce costs.
occurrences.
dependable units .3
Scope
3loid . , p. 3.
4 Ibld ., p. 3.
5
34
Paralleling the fundamental responsibility of the Shops
5 Ibid. , p. 4.
35
a, ADMIff lLv. _, .
-
.
I l
1H.0UP . Has re-
sponsibility for organized employee train-
ing. Takes corrective action on problems
of quality revealed by the Quality Control
Program and attributed to this group's
functional area of department responsibility.
c« AERONAUTIC T j
,:. .1
- G-KOUP . Releases )
36
h. ariOro CaOUP .
Performs specified shop work
in accordance all applicaolo work
it:
specifications. lakes corrective action to
eliminate causes of substandard processes
such as faulty workmanship or unwarranted
• disposal revealed by the quality control pro-
cesses. Provides basic labor cost data on
the cost of correcting discrepant ier? .6
6 lb id* . p. 5.
37
' I'cid . , p. 6.
8 Ieid. 8.
, p.
9 .
36
In-rrpcess Discrepancies
9 Ibid ., p. 8.
39
discrepancy found.
sub-standard.
correct in -
the discrepancy document. The completed document and
i:L
Ibld «. pp. 10, 11.
12 Ibid. , p. 11.
41
inspector were charged jointly with the respond iDility for the
items.
possible savings must ce realized and the losses In this area must
economically repairable."
15 Ibid. p. 12.
,
42
The concepts:
14loid. , p. 14.
of this information.
44
Review Board elements of the program was combined into one report
16 Ibid., p. 17.
45
Collateral He porting;
SUMMARY.
J
-lDld . . p. 3.
46
47
action to be taken,"
question of quality. On the one side was the worker who expected
was the "Fleet" represented by the pilot who expected him to pass
nothing out the very beat workmanship. And on a third Bide was
•a ;e merit with the desire for the greatest production record,
the finest reputation for quality of product, the lowest cost per
shown in the quality area was when the rejection rate reached
2 Ibjjd p. 1.
. ,
unit and "improve the balance and coordination between staff and
economies."
*Ibld.. p. 159
e 5
50
Mana ;e me n t ,.i e rv i c
Group."
5 Ioio. , p. 170.
51
53
learned to look for advice from the Management Control C-roup which
tion segments.
units. nlthou^h this phase of control was not so directly v it- isle
Officer.
in Appendix C.
"
GHaP2 SR VI
COKCLUSIOB
Officer to "keep the score" and pass the results along to the
55
36
Department's Controller.
Civil Service and put under the Wage Board Schedule. Specifically
Grroup.
APPENDIX a
mediate period:- within the service tour of: (a) aircraft operating
Program will normally receive such rework twice during the first
service tour of thirty ««eight Months and once during the second
a twelve calendar month basis for the first tour and a fifteen
57
58
activity.
Department
Inspection Criteria
Part A. General
to evaluate the quality level of craf taans hip and the effective-
processed.
kept to a minimum.
all defects found; and coordinates the results of the audit with
and tools.
from the RATSF in the form of punched cards, microfilms and. the
directives.
part of the report. The report \ ill outline the problem; findings
Investigator.
of these reports.
are (a) the aetual use and (b) the selling price of the product.
1951) I, 1-5.
66
67
manufacturing process, and the tools have been and can be used
68
is to render.
a. Rew**design control.
c. Product control.
of formal production.
requirements.
manufactured.
pattern, they are not the pattern itself. The four statistical
a. Frequency distributions.
b. Oortrol charts.
71
o. Sampling tables,
d. Special methods.
The point of vie'., represented by these statistical
methods has, however, bad a profound effect upon the entire area
eqipments.
24. "
Uatever to j be Lew about th lity Control
pro ;r ^
for i
i ills suet be sold to the entire plant organiza-
desirable.
72
no amount of sellin *
3
t > the rest of the organization can be
genuinely effective.
the cost reductions are out of the way can the quality-control
over quality.
management.
small a part of the whole that we're really not a part of the
and Manufacturing.
Books
Unpublished Material
74
15/109
1 1 o 6 B
// x&-»
I
H$ 6 3
10 7 2
12 2 96
45674
George Washington Univer-
sity, Washington'
D. C .
4567,
HF5550
George Washington Univer-
.G3
sity, '"ashington
1960 "
D. C .
v.l " T
avy graduate comptrol-
lership program term pa-
pers, I960.
^""S"* *<»...
3 2768 001
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