Humaira Nafees

(Write Position)
House # R-63, Sector 5A2, North Karachi, Karachi.
Cell: +92-346-3106675, Email:humairanafees@hotmail.com

Profile
A people oriented profession with close to 4 years of experience in corporate HR Business Partner with
management, line executives and employees, to proactively address business issues related to work force
development, employee engagement and productivity. This function has not only taught how to translate
corporate goals into HR programs, but has also given extensive knowledge of HR administration, principles,
practices, and laws.

EXPERIENCE
Aman Foundation
Assistant Manager – HR Business Partner
July 2014 – present
• Managed and Supported full range of Human resources operational activities for
6 stations and & other Head office department of Aman Health.
• Revamped content and delivery of orientation materials.
• Managed investigation (both onsite and offsite) and resolution of Code of
Conduct violations, including allegations of harassment/discrimination, policy
violations, and employment related issues and provide coaching and counseling
to minimize escalation.
• Partnered with department supervisors to develop and update SOPs and JDs as
per ISO standards
• Monitored all Leave of Absences and ensured effective communication between
employee and their department
• Handled employee terminations - final paycheck calculation and processing,
along with exit interview
 Generated HRIS statistical and ADHOC reports such as turn-over stats, employee
payroll, workforce planning, headcount budgeting and other reporting as
requested.
United Bank Limited
Customer Services Relation
March 2007 to July-2014
• Attended customer enquiries in person or via telephone, letter and email
• Processed orders, forms applications and requests for information
• Dealing with questions and queries from customers
• Responsibilities of In-word clearing and Out-word clearing
• Maintaining up to date paper and computer based files and administrative
systems
• Promoting the Company's product and services to customers
• Handle Objections professionally

EDUCATION
Iqra university MBA-HRM 2016 – In-process

University of Karachi Bachelor of Commerce --------------------

TRAININGS & CERTIFICATIONS:
• Train The Trainer (The Aman Foundation),2017
• Effective letter & report writing ,2015
• ISO9001-2008 certification(The Aman Foundation),2015
• MS Excel (The AMAN Foundation), 2015
• Mental Health Training (The AMAN Foundation), 2014
•
TECHNICAL SKILLS:
• MS Office
• Proficient in Written & Spoken English

REFERENCES:
Shall be furnished on demand.