Professional Documents
Culture Documents
Many farm people are coming into the cities, (come) They ___ _____ their farms
for a life in the city. (leave) They___ _____ for jobs, houses, and a new set of friends.
(look for) The cities___ _____ very crowded.(become) The government ___ _____ to
help the people, but the problem is too serious, (try) The head city planner ___ _____
worried about the future. (get)
“We _____ not _____ new houses fast enough,” he says. (build) “The city___
_____ out of room, water, jobs, and houses. (run out) We ___ _____ about a limit on
growth. (think about) Our big cities ___ _____too fast. (grow) Few farmers ___ _____
grain and vegetables for us to eat. (raise) This situation ___ _____ the whole country in
danger.” (put)
Find the antecedent for each relative clause below. Copy the paragraph, and write
in the correct form of the verb in each blank.
There are many phobias which actually _____ (protect, protects) people. There
are many people who _____ (is, are) afraid of heights. Aerophobia, which _____ (is, are)
the fear of high places, helps people to be careful. A person who _____ (is, are) careless
in a high place may fall and hurt himself. Another phobia which _____ (is, are) actually
helpful is pyrophobia. People who _____ (has, have) pyrophobia are afraid of fire. Fire is
one thing which _____ (is, are) really dangerous.
SUBJECT-VERB AGREEMENT
RULES FOR SUBJECT-VERB AGREEMENT
ANSWERS TO SUBJECT-VERB
AGREEMENT EXERCISE I ANSWERS TO SUBJECT-VERB
1. talks EXERCISE III
2. looks 1. visit
3. swim 2. are
4. drives 3. need
5. run 4. are
6. lives 5. were
7. cooks 6. come
8. walk 7. delivers
9. appears 8. works
10. bounces 9. are
10. were
11. are
12. was
ANSWERS TO SUBJECT-VERB 13. is
AGREEMENT EXERCISE II 14. were
1. looks 15. are
2. was
3. is
4. is
5. are ANSWERS TO SUBJECT-VERB
6. are EXERCISE IV
7. has 1. is
8. observes 2. is
9. is 3. doesn’t
10. were 4. is
5. doesn’t
6. is
7. is
8. costs
9. don’t
10. doesn’t
(https://www.pcc.edu/staff/pdf/645/SubjectVerbAgreement.pdf)
SUBJECT-VERB AGREEMENT
RULES FOR SUBJECT-VERB AGREEMENT
Solutions
1. The Hunger Games is a fantasy trilogy with a strong female protagonist.
2. Proofreading all pages of the final manuscript has turned out to be a tedious task.
3. Each of the sources needs to be cited.
4. Neither my sister nor her three children like the beach.
5. The art students as well as their teacher enjoy the field trip to the museum.
6. Two bottles of wine, a large pizza, and a new board game make for a fun evening.
7. Astrophysics is hard to understand for the layperson.
8. Hidden under the mattress were a suitcase full of money and two fake passports.
9. A major cause for global warming is H2O emissions.
10. One of the factors that determine longevity is our genes. (One is the subject of the verb is;
that (which refers to factors and is thus plural) is the subject of the verb determine in the relative
clause that determine longevity, which modifies factors.)
Answer:
1. ____________
2. ____________
3. ____________
4. ____________
5. True or false: In APA, verb tenses can never change within a sentence.
A. False
B. True
Answer: _____________________________________________.
6. Identify the correct verb tense: Johnson (2016) ________ that small business
owners should have an emergency backup plan in case of power outages.
A. claims
B. claimed
C. has claimed
Answer: _____________________________________________.
7. Situation: You are writing the introduction of your paper and want to explain what
comes next. Identify the correct sentence:
A. In the next paragraph, I discussed the background of the topic.
B. In the next paragraph, I discuss the background of the topic.
Answer: _____________________________________________.
8. Situation: You are writing the conclusion of your paper and want to summarize what
you already discussed. Identify the correct sentence:
A. In this section, I explain my rationale.
B. In this section, I explained my rationale.
Answer: _____________________________________________.
9. Choose the correct verb tense: She __________ semistructured interviews with all
the participants last week.
A. has completed
B. completed
Answer: _____________________________________________.
10. Choose the correct verb tense: Many researchers _________ this topic over the
years.
A. have addressed
B.addressed
Answer: _____________________________________________.
VERB TENSE
Practice
I. Controlled Composition “You Are What You Eat”
The unit of writing that is longer than the sentence is the paragraph. To write a good
paragraph, put together a group of sentences that all talk about the same topic. Each
paragraph must have one clear theme. The beginning of a paragraph is indented. Write
a paragraph about your food habits. Indent the beginning of the paragraph. Answer all
the questions below in good sentences to make a unified paragraph.
1. What kind of food do you eat?
2. What do you eat for breakfast?
3. What do you eat for dinner?
4. Do you follow any food laws?
VERB TENSE
Instructions: Choose the form of the verb and/or pronoun that agrees with the subject
and/or antecedent (noun or indefinite pronoun).
10. The effects of Dissociative Identity Disorder on ____ victims _____ catastrophic.
A) its . . . are
B) their . . . is
C) its . . . is
D) their . . . are
11. If someone goes through school studying only science, _____ will complete only part
of _____ education.
A) he or she . . . their
B) they . . . one’s
C) they . . . their
D) he or she . . . his or her
13. Radiation as well as moderate doses of chemotherapy _____ given prior to a bone
marrow transplant to suppress the immune system.
A) is
B) are
14. Teachers can create podcasts for each child, helping _____ learn how to work in
groups as well as plan _____ own project.
A) him or her . . . his or her
B) him...his
C) them...their
15. The everyday stresses of students, such as labs and essay deadlines, _____ them
to manage their time wisely.
A) teach
B) teaches
PRONOUN USAGE
PRONOUNS AND ANTECEDENTS
In each sentence below underline the pronoun and circle the antecedent.
1. The shoppers couldn’t find their car in the parking lot.
2. The horse ate its hay in the barn.
3. Ricardo liked the movie, but he liked the popcorn more.
4. In the morning Elizabeth opened her window to look at the clouds.
5. As the coyotes chased the rabbits, the mice ran into their holes.
6. Mrs. Lawson dashed home, and she called Mrs. Jones.
7. Jane and Toby wanted chicken for their picnic.
8. When the bad news arrived, it came with some good news.
9. The box lay on the floor with its lid wide open.
10. Although Kara often went to the library, today she stayed home.
1. C
2. A
3. A
4. A
5. B
6. A
7. A
8. A
9. C
10. A
11. D
12. A
13. A
14. A
15. A
(https:// www.K12reader.com)
PRONOUN USAGE
PRONOUNS AND ANTECEDENTS
PRONOUN USAGE
PRONOUNS AND ANTECEDENTS
Practice
1. Organize the ideas of Pronoun-Antecedent Agreement using appropriate
graphic organizer.
2. In each of the following sentences, underline the antecedent and cross out the
incorrect pronoun.
1. Why didn’t everybody bring his or her/their notes to class today?
2. Neither Paul nor Steve had children of his/their own.
3. I gave my book to someone who then lent it to his or her/their friend.
4. If students plagiarize in his or her/their papers, he or she/they can get
suspended.
5. The family often went on road trips in its/their car.
6. Both Mike and his younger brother liked to play pool on his/their days off.
7. If anyone sees the suspect, he or she/they should call his or her/their closest
police station immediately.
8. Mary, accompanied by her sisters, could not find her/their way out of the maze.
9. My grandma as well as her girlfriends enjoyed her/their night out tremendously.
10. The chairs were arranged in a circle so that each student faced his or her/their
classmates.
3. Now revisit the sentences that use his or her and rewrite them by replacing the
singular antecedent with a plural one.
PRONOUN USAGE
PRONOUNS AND ANTECEDENTS
Solutions
1. Why didn’t everybody bring his or her/their notes to class today? –> Why didn’t
all students bring their notes to class today?
2. Neither Paul nor Steve had children of his/their own.
3. I gave my book to someone who then lent it to his or her/their friend. –> I gave
my book to someone who then lent it to a friend.
4. If students plagiarize in his or her/their papers, he or she/they can get
suspended.
5. The family often went on road trips in its/their car.
6. Both Mike and his younger brother liked to play pool on his/their days off.
7. If anyone sees the suspect, he or she/they should call his or her/their closest
police station immediately. –> If you see the suspect, you should call your closest
police station immediately.
8. Mary, accompanied by her sisters, could not find her/their way out of the maze.
9. My grandma as well as her girlfriends enjoyed her/their night out tremendously.
10. The chairs were arranged in a circle so that each student faced his or
her/their classmates. –> The chairs were arranged in a circle so that students
faced their classmates.
Use the vocabulary that is given and make a comparison between the two nouns.
Add a verb and the word than.
Example: supermarkets / corner stores / big
Supermarkets are bigger than corner stores.
1. supermarkets / corner stores / new
2. supermarkets / corner stores / modern
3. the working hours of supermarkets / the working hours of corner
stores / long
PARALLELISM EXERCISE 1
In the exercise that follows, identify the phrase that will complete the series in a
parallel fashion.
2. High school freshmen are encouraged to earn good grades, to become involved in
extracurricular activities, and __________________.
A. getting to know their teachers and administrators
B. to get to know their teachers and administrators
PARALLELISM EXERCISE 2
In the exercise that follows, identify and put a box on the parallel phrases.
1. Seventeen-year-old Austin Wierschke, allegedly the fastest texter in the Unites
States, claims that he uses correct grammar, avoids abbreviations, and spells all
words correctly.
2. He was interviewed in Time magazine about mobile etiquette, his parents’ phone
bill, andLOLs.
3. As a two-time texting champion, Weirschke travels around the country, gives
interviews, and appears on television shows.
4. Americans use their cell phones to browse the Internet, to listen to music, and to
take pictures.
PARALLELISM
PARALLELISM EXERCISE 3
Now, try to locate on the phrase that destroys the parallel structure in each sentence.
Put them in abox.
PARALLELISM EXERCISE 4
Identify the following and get the sentences that contains parallel clauses
.Reading aloud can often help you distinguish between parallel and nonparallel
constructions.
1. A. (Parents should hire a driving school to teach their teen to drive) and (drawing up a
“driving contract” with the teen is a good idea, too.)
B. (Parents should hire a driving school to teach their teen to drive), and (they should
draw up a “driving contract” with the teen, too.)
2. A.There are two great reasons for hiring a driving school: (you get a discount on your
new insurance rate) and (not letting your teen drive you crazy while learning to drive).
B.There are two great reasons for hiring a driving school: (you get a discount on your
new insurance rate) and (your teen does not drive you crazy while learning to drive).
3. A. Instead of taking your teen out on the road the first time he or she is behind the
wheel, (start in a large, empty parking lot) and (then move to the road as the new driver’s
confidence increases).
B. Instead of taking your teen out on the road the first time he or she is behind the
wheel, (start in a large, empty parking lot) and (then moving to the road as the new
driver’s confidence increases ).
PARALLELISM
Now, it’s your turn to complete the sentences below by choosing the best answer
that maintains the parallel structure.
4. Teens are attracted by a car’s style, appearance, and sound system; _____________.
A. how safe the car is, how much it costs, and how reliable it is are what interest parents
B. parents are interested in a car’s safety, cost, and reliability
5. Parents may remember their own first cars, which they scrimped and saved to buy
or________.
A. which they had to share with a sibling
B. were sharing with a sibling
PARALLELISM EXERCISE 5
Choose from the following. Reading aloud can often help you distinguish between
parallel and nonparallel constructions. Get the best directions to form a parallel
recipe.
Parallel recipe
1. _____________________________________.
2. _____________________________________.
3. _____________________________________.
4. _____________________________________.
PARALLELISM
5. _____________________________________.
6. _____________________________________.
7. _____________________________________.
PARALLELISM EXERCISE 6
From each set of sentences, choose one that demonstrates proper parallel structure.
Follow the pattern that appears before each sentence.
1. Adjective-Noun:
a. Popular fashion trends for fall 2012 include chunky bracelets, wearing multilayered
necklaces, and Gossip Girl–inspired flowered headbands.
b. Popular fashion trends for fall 2012 include chunky bracelets, multilayered necklaces,
and Gossip Girl–inspired flowered headbands.
2. Verb + Verb:
a. The fashionably dressed teenage girl will wear neon sneakers and carry a
multicolored backpack.
b. The fashionably dressed teenage girl will wear neon sneakers and be carrying a
multicolored backpack.
2. Verb + Verb:
a. The fashionably dressed teenage girl will wear neon sneakers and carry a
multicolored backpack.
b. The fashionably dressed teenage girl will wear neon sneakers and be carrying a
multicolored backpack.
3. Noun + Noun:
a. Favorite fall 2012 footwear choices include chunky platform shoes, ballet flats, and
wearing shiny colors.
b. Favorite fall 2012 footwear choices include chunky platform heels, ballet flats, and
shoes in shiny colors.
4. Infinitive + Infinitive:
a. As she dresses for the first day of school, the fashion-conscious young lady will want
to wear a knit beanie hat, fasten a floral pin on her jacket, and strap a checkered
backpack over her shoulders.
b. As she dresses for the first day of school, the fashion-conscious young lady will want
to wear a knit beanie hat, fastening a floral pin on her jacket, and to strap a checkered
backpack over her shoulders.
4. Infinitive + Infinitive:
a. As she dresses for the first day of school, the fashion-conscious young lady will want
to wear a knit beanie hat, fasten a floral pin on her jacket, and strap a checkered
backpack over her shoulders.
b. As she dresses for the first day of school, the fashion-conscious young lady will want
to wear a knit beanie hat, fastening a floral pin on her jacket, and to strap a checkered
backpack over her shoulders.
5. Adverb + Adverb:
a. She wanted to dress fashionably but economically.
b. She wanted to dress fashionably but she wanted to be economical.
PARALLELISM
Practice
1. A. world history
2. B. to get to know their teachers and administrators
3. A. to manage their time well
1. KSeventeen-year-old Austin Wierschke, allegedly the fastest texter in the Unites States,
claims that he uses correct grammar, avoids abbreviations, and spells all words correctly.
2. He was interviewed in Time magazine about mobile etiquette, his parents’ phone bill,
andLOLs.
3. As a two-time texting champion, Weirschke travels around the country, gives interviews,
and appears on television shows.
4. Americans use their cell phones to browse the Internet, to listen to music, and to take
pictures.
1. The cast of The Hunger Games included Jennifer Lawrence as Katniss Everdeen, Josh
Hutcherson as Peeta Mellark, and Liam Hemsworth played by Gale Hawthorne.
2. A boxed set of The Hunger Games trilogy is available at P854.55 for the Kindle version,
P1,395.00 for the hardback version, and you can get the paperback version for P1,281.15.
3. The novel sold more than 800,000 copies, remained on the New York Times Best-Seller
list for 100 consecutive weeks, and in a book review Stephen King gave it a grade of B.
4. Various aspects of the novel were praised by Time magazine, by Twilight author Stephanie
Meyer, and the School Library Journal liked it, too.
1. B. (Parents should hire a driving school to teach their teen to drive), and (they should
draw up a “driving contract” with the teen, too.)
2. B.There are two great reasons for hiring a driving school: (you get a discount on your
new insurance rate) and (your teen does not drive you crazy while learning to drive).
3. A. Instead of taking your teen out on the road the first time he or she is behind the
wheel, (start in a large, empty parking lot) and (then move to the road as the new driver’s
confidence increases).
4. B. parents are interested in a car’s safety, cost, and reliability
5. A. which they had to share with a sibling
PARALLELISM
Parallel recipe
1. Adjective-Noun:
B. Popular fashion trends for fall 2012 include chunky bracelets, multilayered necklaces,
and Gossip Girl–inspired flowered headbands.
2. Verb + Verb:
A. The fashionably dressed teenage girl will wear neon sneakers and carry a
multicolored backpack.
3. Noun + Noun:
B. Favorite fall 2012 footwear choices include chunky platform heels, ballet flats,
and shoes in shiny colors..
4. Infinitive + Infinitive:
A. As she dresses for the first day of school, the fashion-conscious young lady
will want to wear a knit beanie hat, fasten a floral pin on her jacket, and strap a
checkered backpack over her shoulders.
5. Adverb + Adverb:
Tea (n.d.) Parallelism of Details (English I Writing) Texas Gateway for Online
Resources. Retrieved from https://www.texasgateway.org/resource/parallelism-details-
english-i-writing
MODIFICATION
MODIFICATION EXERCISE 1
Identify the following. Write CM if the sentence is clearly modified while UCM if is
unclear.
______4. Students who come often to the Writing Resource Centre can improve their
writing skills.
______5. Students who come to the Writing Resource Centre can often improve their
writing skills.
MODIFICATION EXERCISE 2
Identify the following. Write C if the sentence is correct while IC if is incorrect.
_______1. After reading the background article, I found the article unclear.
______4. Having washed all the dishes, the chores were done.
_______5. Having washed all the dishes, Peter had finished his chores.
______6. Most of the strikers expected the union to, after a short period of picketing,
give in to the company's demands
_______7.After a short period of picketing, most of the strikers expected the union to
give in to the company's demands.
MODIFICATION
1.UCM
2.CM
3.UCM
4. CM
5. CM
1.C
2.IC
3. C
4.IC
5.C
6.IC
7. C
Practice
1. Paraphrase this quote: “Black women are no longer baby machines for a plantation
economy, but what about a prison economy or a low-wage welfare economy?” (Azikwe
139).
2.Drawing on the reading strategies outlined on this page, spend 5-10 minutes to get a
general understanding of this article. Write a brief (2-3 sentences) summary of its main
points.
3. Because you woke up with a headache and sore throat, you can’t go to class or meet
your best friend for coffee today. Paying attention to your tone and word choice, compose
a text message to your friend explaining the situation, and then write an email to your
professor to let her know that you won’t be attending class.
Works Cited
Azikwe, Marlo David. “More Than Baby Mamas: Black Mothers and Hip-Hop Feminism.”
Gender, Race, and Class in Media. 3rd ed. Ed. Gail Dines and Jean M. Humez. Thousand
Oaks, CA: SAGE Publications, Inc., 2011. 137-143. Print.
Hall, Stuart. “The Whites of Their Eyes: Racist Ideologies and the Media.” Gender, Race,
and Class in Media. 3rd ed. Ed. Gail Dines and Jean M. Humez. Thousand Oaks, CA:
SAGE Publications, Inc., 2011. 81-84. Print.
Good writers choose information that is important for their topic. Choose sentences from
the list below to write about each of the topics. Then organize a paragraph with
sentences about the topic. Each paragraph will have four sentences. The topics are:
“Water” and “A Sponge.”
Model paragraph
“Water”
Water runs downhill. Gravity pulls water down. The water runs from a high place to a low
place. When it gets to the bottom, it stops.
1. Water runs downhill.
2. A sponge is full of holes.
3. Gravity pulls water down.
4. A dry sponge holds air.
5. The water runs from a high place to a low place.
6. When it gets to the bottom, it stops.
7. A wet sponge holds water.
8. A wet sponge is heavier than a dry sponge.
Choose sentences from the list below and write two separate paragraphs.
Choose relevant information and organize the sentences into a clear order. The topics
are: “Working Women—a Bad Idea” and “Working Women—a Good Idea.” Each
paragraph will have eight sentences.
1. It is bad for women to work outside the home.
2. Working women have too much freedom.
3. It is healthy for women to work outside the home.
4. Working women are interesting people.
5. They have new ideas to share with their family.
6. The extra money makes life better.
7. They forget the needs of their family.
Use the vocabulary that is given and make a comparison between the two nouns. Add a
verb and the word than.
Example: supermarkets / corner stores / big
Supermarkets are bigger than corner stores.
1. supermarkets / corner stores / new
2. supermarkets / corner stores / modern
3. the working hours of supermarkets / the working hours of corner stores / long
4. the prices at supermarkets / the prices at corner stores / low
5. corner stores / supermarkets / friendly
6. corner stores / supermarkets / close to home
7. fresh bread / old bread / soft
8. fresh vegetables / canned vegetables / delicious
9. supermarkets / corner stores / crowded
10. supermarkets / corner stores / noisy and busy
Academic texts
Good writers use some short, simple sentences and some longer
sentences. Rewrite the paragraphs and vary the length of the sentences.
Make some longer, and change the word order in some. Combine
some sentences with and, but, so, and or.
Food habits are changing in America. Some people are trying vegetarian
food. They don’t like meat. They eat other things. This kind of diet
doesn’t include meat. It is healthy anyway. Vegetarians have many food
choices for protein. They can eat eggs. They can eat cheese.
Many Americans are trying food from other countries. People come to
America from many places. There is a great variety of food in the United
States. Food habits are part of a national culture. People bring their food
habits with them. Soon people try the food of other countries. It appears
in all the grocery stores. People eat this food in restaurants. They learn
to cook it at home.
Controlled Composition Variety in sentence types
Good writers use some short, simple sentences and some longer
sentences. Rewrite the story below and vary the length of the sentences.
Combine some sentences by using relative clauses or reduced
relative clauses.
Sara Taylor arrived in Caracas on June 14. Her uncle met her at the
airport. They were walking to the luggage counter. They saw a young
boy. He was wearing a blue shirt. He was wearing dark pants. He was
with an older woman. She was in a white dress. He was with an older
man. The older man was dressed in a business suit. The boy was
carrying a large present. The present had a ribbon on it. The boy
looked at Sara and her uncle carefully. They were the only Americans.
They were speaking English. They were in the airport. The young boy
came up to Sara and her uncle. The young boy was in the blue shirt
and the dark pants.
“Excuse me,” he said. “Are you Sara Taylor? I am Roberto Perez.
Welcome to Caracas!”
The woman was Roberta’s mother. She was in the white dress. The
man was Roberto’s father. He was in the business suit. They gave the
present to Sara. They welcomed her to Venezuela.
Academic texts
Paragraph 2
Every day he goes with her to a crowded place.
Now she is 18 years old.
The first day they didn’t go very far into the crowd.
She is seeing a doctor to help her lose her fear.
She is becoming less afraid every day.
The second day they went a little farther.
The third day they went even farther.
Soon she will be able to live a normal life
Academic texts
There are many people ____ the beach today. Many are lying ____towels, and
many are ____ the water. Most people are ____ swimming suits, but some women are
____ dresses. The tall man ____ the dark hair is ____ Alaska. The short woman ____
the red swimming suit is watching her children ____ the water. They can’t stay ____ the
sun too long, or they will burn. People ____ light skin have to be very careful. People
____ the city don’t spend much time ____ the sun.
Academic texts
Combine the sentence pairs below into one longer sentence. Substitute the relative
pronoun who for the underlined words.
1. A person…has pathophobia. He is afraid of disease.
A person who is afraid of disease has pathophobia.
2. A person…has claustrophobia. He is afraid of closed places.
3. A person…has zoophobia. He is afraid of snakes.
4. A person…has zoophobia. He is afraid of mice.
5. A person…has xenophobia. He is afraid of strange people.
Substitute the pronoun whose for the underlined word and combine the two sentences.
6. Aunt Selma is the woman. Her husband has microphobia.
Aunt Selma is the woman whose husband has microphobia.
7. Louis is the man. His grocery store is so clean.
8. He is the man. His phobia is hard to live with.
9. He is the man. His hands are always clean.
10. Don and Candy are the children. Their father is so sick.
Substitute the pronoun which for the underlined words and move the
pronoun to a position between the two sentences.
16. A person may do things. He doesn’t understand them.
A person may do things which he doesn’t understand.
17. A person may have experiences. He doesn’t remember them.
18. A person may have fears. He cannot live with them.
19. A person may have feelings. He cannot talk about them.
Academic texts
Free Composition
Write directions for a recipe that you know. Explain to somebody how to make that kind
of food.
Free Composition
A. Write a paragraph about a pet. It can be a cat, a dog, a bird, or any other animal. Tell
why you like this animal.
B. Write a paragraph about an animal that you don’t like. Give reasons. Here are some
vocabulary words that might help you:
loud frighten people
dirty bite
dangerous bark (for dogs only)
expensive hurt people
run loose make trouble
Mechanics Copy the sentences, and make all the corrections that are necessary.
Use capital letters when they are needed, and use quotation marks.
There is an incorrect punctuation mark in each of the lines of the texts. Underline
each mistake and put the correct punctuation mark at the end of the line. The first
one has been done as an example.
There is a missing punctuation mark in each of the lines of the texts. Underline the
word next to where it should be and put the correct punctuation mark at the end of
the line. The first one has been done as an example.
Academic texts
Dealing with problems
Choose the best word to fit the gap.
1 We are happy to replace the _______ goods free of charge.
A injured B hurt C destroyed D damaged
2 All the cars in this particular range were recalled because of a design _______ .
A fault B mistake C error D slip
3 The customer complained that the assistant he spoke to had been most _______ .
A helpless B incapable C unhelpful D impotent
4 There was a ______ in the order at the factory and the wrong package was sent.
A mix-up B mixture C mixing D mixed-up
5 The delay in de spatch was due to circumstances _____ our control.
A above B beyond C under D in
6 There was a serious staff _____ at the time so several shipments were held up.
A shortage B reduction C decrease D contraction
7 The complaint about the cost of the item was soon _____ out.
A dealt B sorted C taken D cleared
8 As we were entirely responsible for the confusion your account has been _____ with
the full amount.
A debited B added C given D credited
9 The poor quality of the products was ____ on inadequate supervision of the workforce.
A caused B blamed C explained D put
10 The customer demanded _______ a when he discovered the equipment was
missing.
A return B repair C refund D reply
Visitors and travellers
Choose the best word to fit the gap.
1 You need to _____ your seat 24 hours before departure or they may cancel your
reservation.
A book B reconfirm C register D arrange
2 Their flight was delayed due to engine ________ .
A failure B collapse C defeat D crash
3 Please send us a copy of her ______ so that we can arrange transport.
A journey B map C itinerary D route
4 The hotel restaurant is not open 24 hours but room ______ is always available.
A menu B catering C waiter D service
5 The journey took ages. We were stuck in a traffic ____ as soon as we left the airport.
A queue B jam C hold-up D block
6 The delegates are ____ booked into the Hotel du Lac but they can move to something
more luxurious if they want.
A provisionally B approximately C temporarily D conditionally
7 Make sure that you allow plenty of time to ______ at the airport.
A check up B check out C check in D check on
8 I always choose a room _____ the back of the hotel as it’s usually quieter.
A showing B seeing C overlooking D viewing
9 The conference speakers will require photocopying _____ throughout their stay.
A amenities B facilities C opportunities D appliances
10 In the interests of safety it’s a good idea to walk ______ when visiting a place for the
first time.
A confidently B convincingly C confidentially D consciously
Academic texts
Incomplete letter
The word memo is short for memorandum. It is a short message or letter that people
send to each other at work. The employers at the AllenFoster Insurance Company want
to know the workers’ opinions about the city and the suburbs. They are planning a new
office building, and they want the workers to be happy. Pretend that you are a worker at
the company and write a short composition about your opinions.
Sincerely,
____________
Academic texts
Dear Mr Jacobs,
Thank you very much for your letter (1)__________ 5 March. (2)_________ answer to
your request, we have (3)_________ in enclosing our latest (4)__________ and price
list.
I would like to (5)_________ your attention to the special offers. These products are
available at a
reduced price for a limited time only.
If you would like any (6)__________ information, please get in (7)__________ with me.
I look (8)____________to hearing from you.
Yours (9)___________ ,
Howard Johnson
Sales Manager
(10)_______________: catalogue, price list, special offers supplement.
Fill in the appropriate word in gaps 1-5 from the box. There are three words you do
not need to use.
Dear Mr Becker,
(1)________our records your account is still overdue. We would like to remind you that
our (2)___________ of business are 30 days net. (3)___________ unsettled debts, it is
our (4)___________ to take legal action. We would prefer not to take this course. May we
ask you to settle your account by (5)__________ . I am enclosing a copy of your invoice
for your information.
Yours sincerely,
Mrs Jones
Academic texts
Fill in the appropriate word in gaps 1-5 from the box. There are three words you do
not need to use.
FAX
Dear Mr North,
We very much regret the (1) ______about your order. There was a (2)___________fault
that day which resulted in a number of errors being made. Unfortunately, your order was
one of those (3)___________ . This error has now been (4)_________ and you should
be receiving the goods in the next few days.
Yours sincerely,
Jill South
Customer Care Officer
3 Agenda 4 Summary
(New International Business English (2000). Cambridge University Press. Retrieved from:
https:// www.cambridge.org/elt/nibe)