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Competency Mapping

An IDS approach to addressing human performance issues

When organizations recognize that Where the output from the


people are truly their most valuable organizational maps meet the
resource, then one of the roles they individual and group performance
accept is helping employees manage capabilities, an overall trend line is
their careers. Competency mapping created that identified where in the
is an important resource in this process specific developmental
environment, and is an adjunct to opportunities exists, and with what
knowledge management and other specific population.
organizational initiatives.
Impact Analysis
Competency Mapping Through the use of this field-tested
IDS’s Competency Mapping process competency mapping process, IDS is
is designed to consistently measure able to map individual and team
and assess individual and group competencies to create hypothetical
performance as it relates to the impact analysis on process outcomes
expectations of the organization and that can be measured through
its customers. It is used to identify automated simulations. By referring
Identify key attributes (knowledge, skills, and to forecasted outputs, decisions can
behavior attributes) that are required be made as to how to best manage,
competencies to perform effectively in a job evaluate, and develop employee
required to meet or classification or an identified process. performance; recruit and select
individuals that possess the skills
exceed customer Competency Mapping juxtaposes two required; and compensate individuals
sets of data. One set is based on based on their demonstrated
requirements organizational workflow and performance.
processes. It starts with the clear
articulation of workflow
and processes, including
all quality and quantity
requirements, inputs and
outputs, decision criteria,
and most important,
internal and external
customer requirements.
For each step in each
process, specific
performance requirements are identified
with all associated metrics and
expectations.

The other set of data is based on


individual and group performance
capabilities. It is collected through
the utilization of a variety of The IDS Competency Mapping
assessment tools and procedures process can be the foundation for
(which may include a robust 360- aligning workflow and process
A KLP Performance Corporation degree feedback process) to assess the outputs with critical customer
440 E. Congress • Suite 400R extent to which individuals and requirements with a foundation of
Detroit, Michigan 48226 • U.S.A. groups can consistently demonstrate required employee attributes and
(313) 965-2011 • Fax: (313) 965-2067 over time the competencies required competencies.
www.idsPerformance.com
© 2002 Integrated Diversity Systems, LLC to meet the expectations.

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