Professional Documents
Culture Documents
a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip
section(1),
using the convenient alphabetic keypad, you can call your correspondents by
name(3),
a screen that displays your correspondent's number or name and guides your
programming operations,
communication icons(5) (busy, free, on hold) to help you manage your calls
(switching between calls, etc.),
2
How to use this guide ?
how
Description of an action
Adjustment “reduce”.
or context.
Icon corresponding to
MENU key.
key.
3 Key programmed by
technician to access
service.
• Keypad • Other symbols used
OR Alternative to action
Numeric keypad.
sequence.
Alphabetic keypad.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.
3
Contents
Toc
4
Contents
2. During your communication . . . . . . . . . . . . . . p.24
2.1 Calling a second person during a conversation . . . . . . . p.24
2.2 Answering a second call during a conversation . . . . . . . p.25
2.3 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25
2.4 Switching between calls (Broker call) . . . . . . . . . . . . . . . p.26
2.5 Three-way conference with internal and/or external
correspondents (conference) . . . . . . . . . . . . . . . . . . . . . p.27
2.6 Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . p.28
2.7 Placing an outside call on hold (parking) . . . . . . . . . . . . p.29
2.8 Getting information about camped-on calls . . . . . . . . . . p.30
2.9 Intrusion into an internal conversation . . . . . . . . . . . . . p.31
2.10 Store a number*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.31
3. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.32
5
3.1 Receiving supervised call ringing . . . . . . . . . . . . . . . . . . . p.32
3.2 Answering a general bell . . . . . . . . . . . . . . . . . . . . . . . . . p.32
3.3 Filtering calls for "manager/secretary" groups . . . . . . . . p.33
3.4 Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.34
3.5 Answering briefly in place of the operator. . . . . . . . . . . p.35
3.6 Monitoring calls to other terminals . . . . . . . . . . . . . . . . p.35
3.7 Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.36
3.8 Calling an internal correspondent on his/her pager. . . . p.37
3.9 Calling a correspondent on his/her loudspeaker . . . . . . p.37
3.10 Sending a written message to an internal correspondent p.38
3.11 Send a voice message copy . . . . . . . . . . . . . . . . . . . . . . . p.41
3.12 Sending a recorded message to a number / a distribu-
tion list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.42
3.13 Broadcasting a message on the loudspeakers of a station
group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.43
3.14 Answering a call on your pager . . . . . . . . . . . . . . . . . . . p.43
3.15 Allocating an outside line . . . . . . . . . . . . . . . . . . . . . . . . p.44
5
Contents
4. Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.45
4.1 Selecting calls to be diverted . . . . . . . . . . . . . . . . . . . . . p.45
4.2 Diverting calls to another number (immediate diver-
sion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.46
4.3 Diverting your calls to your voice message service . . . . p.47
4.4 Activate/disable the personal assistant . . . . . . . . . . . . . . p.48
4.5 Personal assistant : reaching you with one number only p.49
4.6 Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . p.50
4.7 Forwarding your calls from the receiving terminal (“Fol-
low me”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.51
4.8 Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . p.51
4.9 Diverting all group calls. . . . . . . . . . . . . . . . . . . . . . . . . . p.52
4.10 When you return, cancel all diversions . . . . . . . . . . . . . p.52
4.11 Diverting calls when your line is busy (divert if busy) . . p.53
6 4.12 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.54
4.13 When you return, consult recorded messages . . . . . . . p.55
4.14 Leaving a recorded message for internal callers . . . . . . p.56
4.15 Consulting written messages . . . . . . . . . . . . . . . . . . . . . p.57
5. Managing your charges . . . . . . . . . . . . . . . . . . . p.59
5.1 Charging your calls directly to business accounts . . . . . p.59
5.2 Finding out the cost of an outside call made for an inter-
nal user from your terminal . . . . . . . . . . . . . . . . . . . . . . p.59
5.3 Charging the cost of an outside call to your company . p.60
6
Contents
6. Your telephone fits your needs . . . . . . . . . . . . p.61
6.1 Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . p.61
6.2 Customising your voice greeting . . . . . . . . . . . . . . . . . . p.62
6.3 Modifying your personal code . . . . . . . . . . . . . . . . . . . . p.62
6.4 Selecting ringer tune and adjusting volume . . . . . . . . . . p.63
6.5 Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . p.64
6.6 Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.65
6.7 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . p.65
6.8 Programming your personal directory . . . . . . . . . . . . . . p.66
6.9 Programming an appointment reminder . . . . . . . . . . . . p.68
6.10 Identify the terminal you are on . . . . . . . . . . . . . . . . . . . p.69
6.11 Broadcasting background music on your loudspeaker. . p.70
6.12 Locking your terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . p.71
7
Gettingto
Getting toknow
knowyour
yourPremium
Premium
Telephone
telephone
telephone
Display
Light indicating messages
To check or modify your key programming. received. The screen displays several pages of information concerning
Calling from your personal directory
Line icons:
Incoming call (flashing).
Call in progress.
Mute key so that
your correspondent Call on hold.
can no longer hear Call on common hold.
you.
Intercom so that
your terminal auto- Function icons:
matically answers a Function active.
call without having to Function requiring action.
lift the receiver.
Terminal or line busy.
Audio keys
Loudspeaker: Alphabetic keypad
to share a conversation Access the various mail services.
Protected by a flap, used
to reduce loud- to increase loud- for call by name, message Transfer call to another terminal.
speaker or receiver speaker or receiver service and programming.
volume volume You have a self-adhesive
Hands free: 'Memo' label to stick in-
to make or answer a call without lifting the receiver. side the flap.
8
Telephone
Display
Light indicating messages
y programming. received. The screen displays several pages of information concerning the present call.
irectory
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
9
Gettingto
Getting toknow
knowyour
yourEasy
Easy
Telephone
telephone
telephone
DisplayComprises several pages giving Programmable keys and LEDs
information on the current call. The keys are divided into line keys, correspond-
ing to the line LEDs, and function keys.
Line LEDs
Call in progress
Callback (flashing).
Function LEDs
Function active.
Hang-up key
To terminate a call or Light indicating voice messages received or
programming. callback requests.
Audio keys
Loudspeaker:
to share a conversation
to reduce loudspeaker or to increase loudspeaker or
receiver volume receiver volume
10
Installing the programmable key
label
How
A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.
1. Insert a flat “ blade ” into the slot (1 slot per key block).
11 2. Raise the cover.
3. Slide the printed label into position.
4. Replace the cover.
11
1 Using your telephone
Other
OR OR
12
during a conversation
12
1
OR
0155667000
OR
line key
13
Usi
1
Smith John
OR
14
1
a name is displayed
OR OR OR
LONG
PRESS
show next or previous name erase name displayed
* Enter a letter: the keys on the numeric keypad also correspond to letters
which are displayed when you press the key.
15
Usi
1
directory number
required (0 to 9)
16
1.6 Calling from the common directory
Your terminal has access to a common directory of outside numbers.
directory number
16
1
correspondent’s name or
number
• To answer:
OR
17
Usi
1
• When you receive a call :
OR OR OR
1.9 Redialling*
OR OR
select the select the No. in the last ten call required number
"Redial" issued
function
“Temporary
number”
programmed key
18
1
• Redialling the stored number:
OR
19
Usi
1
20
1
OR
move cursor
• To send the call:
• Sending a subaddress :
You may have to add a four-digit subaddress to your correspondent’s number (to
obtain a fax, PC, telephone, etc.).
21
Usi
1
“Secret”
programmed key
during a conversation
22
1
during a conversation OR
deactivate loudspeaker
disable
microphone
resume the
conversation
23
Usi
2 During your communication
Other
during a conversation OR
OR OR
24
2
during a conversation
Smith John
25
line key corresponding to
icon
If you hang up without answering the second call, your telephone will ring.
during a
conversation first call is placed on hold
number required
25
Dur
2
• If the number receiving the transfer answers:
You can also transfer your call immediately, without waiting for the number to
answer, using either of the two methods described above.
26
2
27
Dur
2
line key
• Recover the call on hold:
“Hold” programmed
key
• Recover the call on hold from any telephone:
28
2
during a conversation OR
OR
29
“Retrieve parked call” number of telephone
programmed key or function code from which call was
parked
29
Dur
2
beep
30
2
OR
OR
31
Dur
3 Sharing
Other
OR
32
3
Sharing
3.3 Filtering calls for 'manager/secretary' groups
System configuration allows “manager/secretary” groups to be formed, so that the
manager’s calls can be directed to one or more secretaries.
• From the manager’s or secretary’s telephone:
“Filter”
programmed key
33
Sha
3
OR
OR
34
3
Sharing
3.5 Answering briefly in place of the operator
Outside calls to the operator will ring on your telephone and you can answer the
call:
“Operator help”
programmed key
“Operator help”
programmed key
“Monitoring”
programmed key
35
Sha
3
OR
OR
36
3
Sharing
3.8 Calling an internal correspondent on his/her pager
The number called does not answer and you know that the person called has a
pager:
OR
“Forced” programmed
key
37
Sha
3
OR
OR
Call back
OR OR
38
read all messages change language of
message
38
3
• If selected message has to be completed:
Sharing
OR
39
39
Sha
3
• The 27 standard messages are shown below:
1 Call me back 15 Meeting on ___ (*)
4 Call back _____ (*) 18 Absent for the rest of the day
40
3
Sharing
3.11 Send a voice message copy
OR
OR
41
Sha
3
personal code
OR
Ready to
OR
record
Please
Recording ... confirm
OR OR
42
3
Sharing
Broadcasting a message on the loudspeakers of a
3.13 station group
A message not requiring an answer can be broadcast on the loudspeakers within
your broadcast group:
number of
broadcast group
43
Sha
3
“Allocate outside”
programmed key
To know the cost of the call, press the “Allocate & charge”
programmed key instead of the “Allocate outside” key, to
allocate the line (see “Managing your charges”).
44
44
4 Keep in touch
Other
OR
OR
45
divert internal apply
calls
45
4
OR
diversion is acknowledged
You can make calls, but only the destination number can call
you.
46
4
Keep in touch
4.3 Diverting your calls to your voice message service
OR OR
number of message
service
47
47
Ke
4
personal assistant
OR
48
48
4
Keep in touch
Personal assistant : reaching you with one number
4.5 only
49
activate/ deactivate
transfer to operator
49
Ke
4
OR OR
diversion is acknowledged
50
diversion is acknowledged
50
4
Keep in touch
Forwarding your calls from the receiving terminal
4.7 (“Follow me”)
• You wish to receive your calls in your present location:
Use the “Follow me” function.
OR
51
your extension
number
OR
51
Ke
4
OR
diversion is acknowledged OR
52 OR OR
52
4
Keep in touch
4.11 Diverting calls when your line is busy (divert if busy)
OR
diversion is acknowledged OR
53
number receiving
diversion
53
Ke
4
OR OR
54
54
4
Keep in touch
4.13 When you return, consult recorded messages
The light indicates that messages have been received.
personal code
message
OR
broadcasting
OR
copy message
55
Ke
4
Call back
56
4
Keep in touch
4.15 Consulting written messages
The light indicates that messages have been received.
57 OR
OR OR
OR OR
57
Ke
4
58
58
5 Managing your charges
Other
OR
59
5
• At the end of the call, you are called back and you can:
1.Read information 2.Print a charge ticket.
concerning call (cost,
duration, number of units...).
twice
60
6 Your telephone fits your needs
Other
Light flashes
enter your personal code then record your name according to voice
guide instructions
61
6
voice message
service
Please
Recording ... confirm
OR
62
apply to return to the default message
62
6
OR
63
Yo
6
64
6
options Lang
65
0_. . . . . . .
65
Yo
6
Name :
OR
OR
0_. . . . . . .
66
current number is erase current internal or outside
displayed name number to be
recorded
apply
Name :
66
6
LONG OR
PRESS
erase current name enter new name
LONG
0_. . . . . . . PRESS
current number is erase current name
displayed
OR
press once for “A”, twice for “B” and three times for “C”
67
Yo
6
Temporary
Appt
temporary apply
appointment time (2
digits for hours,
2 digits for minutes)
68
Appointmnt:
apply
68
6
• At the programmed time, your telephone rings:
Temporary
Appt
69
69
Yo
6
70
70
6
OR
71 OR
71
Yo
Guarantee and clauses
howtoc
Independently of the legal warranty that covers this appliance, it is guaranteed for
1 year, parts and labour, counting from the date indicated on your invoice.
Nevertheless, if the legal warranty in effect in your country exceeds 1 year, then
the legal warranty is the sole warranty applicable.
The invoice will be demanded if making a claim under the warranty. The warranty
does not however apply in the following cases: in the event of use that does not
comply with the instructions given in this user's manual, faults or damage caused
by natural wear, damage resulting from a cause external to the appliance (e.g.
impact, fall, exposure to dampness, etc.), noncompliant installation or
modifications or repairs carried out by people who are not approved by the
manufacturer or retailer.
Declaration of compliance
We, Alcatel Business Systems, hereby declare that we assume the Alcatel
Premium Reflexes and Alcatel Easy Reflexes products to be compliant with
the essential requirements of Directive 1999/5/CE of the European Parliament and
Council.
Any unauthorised modification to the products shall render this declaration of
72 compliance null and avoid. A copy of the original of this declaration of compliance
can be obtained by post from:
Alcatel Business Systems - Technical Services - Customer Care
1, route du Dr. Albert Schweitzer - F 67408 Illkirch Cedex - France
The CE marking indicates that this product complies with the following EC
directives:
72