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Accountancy is used to describe the process of measuring in financial terms, the past,
present and future operations of a business. It helps to assess the financial status of an
organisation at any particular point in time.
Management Accounting
Management accounting covers more than just the preparation of financial statements or
accounting reports. It is concerned with the interpretation of the reports and their presentation in a
form that will enable management to make profitable decisions regarding the deployment of
resources.
Financial management, therefore, covers two basic aspects financial accounting and
management accounting.
FINANCIAL ACCOUNTING
The purpose of financial accounting is to pass on relevant information to agencies outside
the establishment for purposes of decision making. For example, if the organisation needs to
borrow money for expansion from a bank, the latter would need information regarding the
credibility of the establishment. Again, every business organisation needs to provide financial
information to income tax authorities or other government agencies who can then assess the
amount of tax payable. The two statements on which the establishment’s soundness can be judged
are the balance sheet and the income statement, which give relevant information regarding the
increase in the assets of an organisation, or its failure to do so. All financial accounting is based
on five main concepts as indicated in Fig. 21.1.
MANAGEMENT ACCOUNTING
Managerial accounting, is meant to provide information on the day to day operations of
organisation to managers who have to make decisions regarding the use of its resources. Unlike
historical accounting, management accounting is a matter of attitude and approach. Although
based on a knowledge of basic accounting techniques it also appreciates the complex nature of
business problems.
All the facets shown in Fig. 21.2 form indicate the scope of the subject and its utility in managing
catering operations.
Cost Accounting
This includes the preparation of cost statements and cost estimates identifying direct and
indirect costs involved in the process of production and service. The direct costs incurred in
operating an enterprise refer to actual operating costs of materials, direct labour and overhead
costs where as the indirect costs refer to costs of capital in the form of interest paid on loans, etc.
These have been dealt with in Chapter 24.
The accounting system forms the backbone of conventional management control systems,
which however, do not focus on key variables that are not expressed in financial terms, but are
vital for monitoring the progress of an organisation towards its goals. These variables form the
Qualitative Performance Indicators (QPI) for any establishment and can be grouped under four
main heads as:
Quality
Delivery
Process Time
Flexibility
Quality
This is an evaluation of raw material quality, process control and customer acceptability
and satisfaction. Quality has to be looked at through all the stages of production and service as
discussed in Unit 4.
Delivery
This refers to the delivery performance of suppliers with respect to food materials,
detergents, linen, equipment, uniforms or whatever they supply to the organisation. Delivery
performance can be judged by the number of pending orders and the time schedule adherance for
deliveries.
Process time
Dependence on manual process time is likely to decrease by the introduction of
machinery in all areas of production, clearing, washing up etc. future decisions are likely to be
based more on the ratio of process time to lead time rather than only lead time for supply which
make organisations overstock their raw materials in an effort to prevent time wasting through
waiting for resources.
While staff may not be reduced appreciably due to mechanization or automations in
catering being a service industry it will certainly speed up production per man hour and thereby
increase profits.
Flexibility
The flexibility of an operation is of utmost importance in a food service and is largely
dependent on the choices available to the customer, the extent to which the various sub-systems
have to be coordinated and the number of new food products prepared to attract the customer.
It is important for the cost accountant to study the work procedures and the impact of
introducing technology on them, so that be can understand the effect of various decisions on
performance and productivity. Conventionally performance measurements get compared to
industry averages. This however, increases the acceptability of non-optimum levels of
achievement as is the case with organisations in India.
Standard Costing
This is a means of establishing ‘standard costs’ for every type of resource used, with the
help of time and motion studies and research and development. Standard costing also includes
comparison of actuals with standards and determines any variances arising in the production
process. In catering the importance of standard costing for dishes, meals and functions cannot be
under estimated. It is however, questionable whether the techniques of standard costing are
appropriate in today’s changing business environment, in which the emphasis has shifted to
reducing costs constantly instead of maintaining standard costs. It would therefore seem
inappropriate to calculate material and price variances. Standard costing would however, be a
useful tool for budgeting and estimating future costs, although its role in controlling costs is
gradually decreasing.
Materials Control
This involves planning and control of stocks to determine the extent of use of materials,
details for which have been discussed under inventory management.
Budgetary Control
This is the preparation of fixed and flexible budgets, capital and operating budgets, used
as standards for measuring actual performance.
Interpreting Statements
This the preparation of monthly or quarterly profit and loss position statements, together
with information on operating ratios and orders at hand.
Special Studies
This refers to conduct of studies relating to cost-volume-profit analysis, breakeven
analysis and liabilities, so that a sound basis is established for investment decisions. A study of
government policies in respect of licensing, taxation, minimum wage, food and service laws and
so on is also imperative.
Financial Reports
These are used by management accountants to provide assistance to managers in the form
of offering advice on the most profitable courses of action.
Irrespective of the size of the catering operation, accounting reports are useful, because
they provide information of the quantities and manner in which resources have been used in the
past and whether profitably or not. A knowledge of the relationships of resources to each other
and their reactions to environmental changes equips managers of food services to predict the
effects of resource use in the future. The importance of analysis sheets pertaining to costs, sales,
production, etc. have been further discussed in this unit.
Reports of monthly review meetings often consist of complicated schedules only
understood by the accountant or financial manager. It is therefore necessary to move to a simple
costing approach that can adapt to external and strategic considerations without delays.
Accountants must therefore adapt to the requirements of the new-age organisations instead of
submitting delayed reports for post mortem analysis.
Today the role of the management accountant is to grow beyond analysis of costs and
profit data and assist in balancing internal and external issues, mould qualitative and quantitative
data keeping a long term view of issues in mind. This is because all benefits arising from a
decision can never be fully quantified. Financial analysis tools therefore, should be used only as a
means to achieving organisational goals and not as ends in themselves.