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 ServiceNow | Configure Discovery for a standalone storage device

Configure Discovery for a standalone storage

device
Last updated: November 16, 2017
Last updated: November 16, 2017

Use this procedure for configuring a standalone storage device with the required SMI-S
Provider for Discovery.

Before you begin

Role required: admin

Procedure

1. On the storage device, if the SMI-S Provider is not present, install the SMI-S Provider
software.
The SMI-S Provider software is often part of the device management software. For more
information, download the SMI-S Provider instructions from the storage provider
manufacture. For example, if the SAN contains an EMC storage device, click here for
more information.
2. For NetApp storage devices, install the SMI-S agent on the storage device host.

Note: Discovery can also perform native discovery of NetApp servers without
accessing the SMI-S server. See NetApp server discovery for more
information.
3. Start the SMI-S Provider service.
4. In the SMI-S Provider or agent, configure the Discovery Interval with a synchronization
rate that allows the wbem probe to receives the most current information during
discovery.
For example, for EMC storage, set the Discovery Interval.

EMC provider example

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 ServiceNow | Configure Discovery for a standalone storage device

5. On the ServiceNow instance, set up CIM credentialsCIM credentials.

6. Create a Discovery Schedule with the IP addresses of each SMI-S Provider.
7. Optionally, create a Discovery behavior that uses a functionality definition with a wbem
port probe to make the initial port-scanning phase (Shazzam) more efficient.
8. Run network discovery.

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