A Study

On
“Workers Participation in Management Decisions at Shop Floor Level”

With reference to

APSRTC, Vijayawada.

Submitted
In partial fulfilment of the requirements for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

(Jawaharlal Nehru Technological University-Kakinada)

By

SHAIK.NAZEER

Regd.No:16481E0085

Under

The guidance of

Mr.T.HEMANTH KUMAR

Asst.Professor

DEPARTMENT OF BUSINESS AND MANAGEMENT STUDIES

GUDLAVALLERU ENGINEERING COLLEGE

(An Autonomous Institute with Permanent Affiliation to JNTUK, Kakinada)

SESHADRIRAO KNOWLEDGE VILLAGE

GUDLAVALLERU-521356
Krishna District
 Department of Business and Management Studies

GUDLAVALLERU ENGINEERING COLLEGE

(An Autonomous Institute with Permanent Affiliation to JNTUK, Kakinada)

Seshadri Rao Knowledge Village

Gudlavalleru – 521 356
Krishna District

CERTIFICATE

This is to certify that the project report entitled on “A Study on Workers

Participation in Management Decision at Shop Level in APSRTC Vijayawada”
submitted by Mr.SHAIK.NAZEER is a bonafide work carried out by him in partial
fulfilment of the award of Degree of Master of Business Administration by Jawaharlal
Nehru Technological University, Kakinada. The project work is original and never has been a
part of any other publication or award of any degree.

(Mr.T.HEMANTH KUMAR) (Dr.CH.NIRMAL CHAND)

Asst. Professor Professor & Head

 DECLARATION

I hereby declare that the project report entitled “A Study on Workers

Participation in Management Decisions at Shop Level in APSRTC, Vijayawada, is a

bonafide work done by me and never has been a part of any other publication or award of any

degree. This project is being submitted in partial fulfilment forward of degree of MASTER

OF BUSINESS ADMINISTRATION in GUDLAVALLERU ENGINEERING

COLLEGE. The content of this report is based on the information collected by me during

my tenure. I also declare that this project has not been submitted earlier in any other

university or institution.

Place: Gudlavalleru SHAIK.NAZEER

Date: (16481E0085)
 ACKNOWLEDGEMENTS

I express my gratitude to Dr. P.Ravindra Babu, Principal, Dr. Ch. Nirmal Chand,

Prof. and Head, Department of Business and Management Studies, GEC, Gudlavalleru

enabling me to take up the project in “Workers Participation in Management Decisions at

Shop Level in APSRTC, Vijayawada ".

I specially thank my project guide Mr.T.HEMANTH KUMAR for his guidance, in

completing this project. I take immense pleasure and thank him for his continuous support.

I take this opportunity to express my gratitude to Management and the other staff

members of “APSRTC, Vijayawada”.

I would like to thank my parents and friends whose encouragement helped me in

completing the project.

SHAIK.NAZEER

(16481E0085)
SI.NO. CONTENTS PAGE NO

CHAPTER : I

1.1 INTRODUCTION
1 1.2 NEED FOR THE STUDY
1.3 OBJECTIVES OF THE STUDY 1 - 16

1.4 SCOPE OF THE STUDY

1.5 METHODOLOGY OF THE STUDY
1.6 LIMITATIONS OF THE STUDY

CHAPTER : II COMPANY PROFILE 17 - 33

2

CHAPTER : III INDUSTRY PROFILE 34 - 49

3

CHAPTER : IV REVIEW OF LITERATURE 50 - 56

4

CHAPTER : V DATA ANALYSIS 57 - 75

5

CHAPTER : VI

6 76 - 78
 FINDINGS AND SUGGESTIONS
 CONCLUSION
QUESTIONNAIRE
79 - 81
7 BIBLIOGRAPHY
 List of Tables
S.NO. Particulars Page No.
1 Techniques to Participate in Management 57
Decisions
2 Employees Participation in Management 58
Decisions Activities
3 Issues Discussed are Related to Work 59
4 Issues being resolved through workers 60
participation in management
5 Informing about schedules of workers 61
participation in management decisions
6 Storage Facilities 62
7 Material Economy 63
8 Operational Economy 64
9 Hazards & Safety 65
10 Quality Management 66

11 Monthly Targets 67
12 Group Work 68

13 Cost Reduction 69
14 Skill Development 70
15 Welfare Measures 71
16 Relationship Between Management and 72
Trade Unions
17 Kind of Attitude Opted by Trade Union 73
Representative in Meetings
18 Time Taken to Implement Employee’s 74
Demands
19 Ratings for the Programs organized by the 75
management for Workers Participation
 List of charts
S.NO. Particulars Page No.
1 Techniques to Participate in Management 57
Decisions
2 Employees Participation in Management 58
Decisions Activities
3 Issues Discussed are Related to Work 59
4 Issues being resolved through workers 60
participation in management
5 Informing about schedules of workers 61
participation in management decisions
6 Storage Facilities 62
7 Material Economy 63
8 Operational Economy 64
9 Hazards & Safety 65
10 Quality Management 66

11 Monthly Targets 67
12 Group Work 68

13 Cost Reduction 69
14 Skill Development 70
15 Welfare Measures 71
16 Relationship Between Management and 72
Trade Unions
17 Kind of Attitude Opted by Trade Union 73
Representative in Meetings
18 Time Taken to Implement Employee’s 74
Demands
19 Ratings for the Programs organized by the 75
management for Workers Participation
 CHAPTER I
INTRODUCTION
 CHAPTER II
COMPANY PROFILE
 CHAPTER III
INDUSTRY PROFILE
 CHAPTER IV
REVIEW OF LITERATURE
 CHAPTER V
DATA ANALYSIS
&
INTERPRETATION
CHAPTER VI
FINDINGS
&
SUGGESTIONS