Business English Syllabus (40 hrs)

English for Communication in workplace (English for Business Purpose)

Level Intermediate
Entry requirements Elementary Level competence in English

Objective to develop the learner’s skills and knowledge for effective

communication in Business related English

Content and detailed competences Covering Basic English grammar and sentence structure, and
basic business English vocabulary, Standard letter formats
and Business related skills in English
Social Forms pair work, group work, individual work , Presentation ,Role
Play and task based activities , Video Sessions

Evaluation Continuous assessment

Task-based assessment Activity and assignment based

learning)

Portfolio assessment (as writing Business Letters is main

competence here)

Presentation Assessment

Business skills Presentations, Negotiations, Meetings, Socializing,

Introductions, Telephoning, writing business letters in
varieties

Duration 40 Hours

References Resources from World Leading Press and ELT Websites

Texts: examples of authentic written and spoken texts
 Competence Units
Presenting Personal Profiles
(Oral and Written
Communication )
4 hrs
Telephoning
(Oral Communication)
4hrs
Giving a presentation
(Individual)
(Oral Communication)
4 hrs for Lecture
3 hrs for Assessment
Placing order
(Written Communication)
2 hrs
Competence Elements Language Areas and Skills involved
Giving Personal Information Present Simple and Continuous
Preparing a CV
Writing a Job Application Adjectives
Forms, Expressions used for
Cover Letters
Business Etiquette on the Telephone usages
phone
Making and answering Phone (special sets of words and phrases)
calls
Leaving and taking a phone Modal Verbs
message
Making appointment on Instant Decision : I will
phone
+ Telephoning Skills
Opening a presentation Phrases for effective presentation,
Dealing with Nervousness verb tenses, adjectives and adverbs
Signposting
Structuring a presentation + Presentation Skills
Organizing a presentation
Using Visuals
Dealing with questions
Asking Polite questions
Letters of inquiry Appropriate phrases of placing orders
Declining orders
Confirming Orders Acknowledgement of orders
Asking for quotation
Sending quotation Phrases for replies to inquiry
 Competence Units Competence Elements Language Areas and Skills involved

Emailing
Structuring Email Structures, formats ,expressions and
(Written Communication) Using polite language in
Emails Making First contact Words that go together
4hrs and request
Asking for information
Making appointments

Preparing a meeting Meeting Minutes Templates

Meeting Taking part in a meeting
Producing Meeting Minutes
(Written and Oral
Communication)

2hrs

Dealing with Complaints Presenting Complaint Structures, formats

Solving Complaints ,expressions and Words that go
(Written and Oral Writing Complaint Letters together
Communication ) Writing Apologies –

4 hrs

Receiving Guests welcome oversea Visitors Present Simple Countries and

(Oral Communication) greet visitors to the office Nationalities
3hrs make small talk in business
When
meet someone for the first
time Wh questions and Responses

Writing Letters for office and Writing Invitations Structures, formats

social situations Writing Leave Letters ,expressions and Words that go
Writing Confirmation letters together
(Written Communication) Writing Internal Memo &
Report

10 hrs
Business Idioms Idioms used in Business Context
Vocabulary