Professional Documents
Culture Documents
2 syntheSIS 01 • 2007
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Fit4More:
P A Krishnan Industry cations & Media R Bhattacharya NN Operations Services Practice Technology
growth. NN J Pajwani
1) R Bhattacharya
(Actg) (Actg)
S Poricha 1) (Actg) NN A Biswas G Hoefner Management
N S Hariharan R B Rao
1) 1)R B Rao 1) Healthcare NN 1)
S Poricha 1)
B R Nagaraja R Adavi
Organizational alignment has pri- Fast Impact Ms S Karnad
B R Nagaraja 1)
marily focused on portfolio integra- Tu r n a r o u n d Automotive Telecomm. Public Adm- Financial Infrastructure Standard
J Pajwani N Vyas
(Actg) inistration Services Operations Software
tion. Several of SISL’s services have (FIT) an orga- NN R B Rao Guha S
(Actg)
Ms Ranjana
(Actg)D Rao 6)
Transport /
P A Krishnan 2)
V S Harish
NN M Chablani
already been woven into the global nization wide Jain Airports
S Hiranandani
portfolio at SIS. SISL looks forward initiative was Discrete Mfg. Media Software & R Jain 1)
Application System
J Pajwani S Hiranandani
(Actg) 3) Services Ind. Management Integration
to increased market access, which re-energized S Rajesh M Solanki S Hiranandani
S Poricha
3) A Degenhardt
Rajib M
2)
Guha Sarkar
Utilities
would eventually result in better in SIS India. (Actg)
G Hoefner
N S Hariharan
(Actg)
1)
Strategic Convergence
syntheSIS 01 • 2007 3
syntheSIS / SISL India
Building an IT Powerhouse
and have sufficient ideas in the be- now with the SIS set up about 20-25% SyntheSIS: Will SIS work jointly
“Building an IT Powerhouse” was the
ginning. The remainder is discipline. of our workforce is in low cost coun- with Siemens group companies
motto of SIS’s first international man-
You need to prudent from the top. tries, which gives us a good forward to create solutions for India and
agement meeting (IMM) at Berlin on
Review the progress every second push. We will certainly drive this and other emerging markets?
26/27 April 2007. 300 top managers
week to make sure that it works. ensure that we are in the average CMK: Siemens understands that the
from all regions and SIS predecessor
of the large players and not falling developing markets such as India and
units met and discussed the mission,
SyntheSIS: You make it sound back again. You must also consider China cannot be fully served out of
vision and implementation of strat-
simple. There must be lots more that SIS does not focus on business Germany and with global products.
egy of the new group. n
that goes into it. How do you com- process outsourcing services, which There is a need to develop products,
municate the urgency? is a leading candidate for offshor- solutions and offerings that are re-
CMK: Smiles. The most important ing. This is amongst the reasons why ally dedicated to these emerging and very forward oriented and very ag-
thing in making the urgency clear Accenture is ramping up so strongly highly competitive markets. It is one gressive internal strategy consulting
for everybody is to bridge the secu- here in India. of the bigger and more interesting team within Siemens. Then I applied
rity which employees feel as a part opportunities that we have where we there. I was invited for interviews
of Siemens and the reality of being a SyntheSIS: What are your impres- can play a major role. which were performed in a highly
company that is in IT services indus- sions of India? professional way. On the interview
try where we do not have the power CMK: India is a really fascinating SyntheSIS: Could you tell us a little day there were 6-7 interviews, and I
and the strength of Siemens. For a country in almost all aspects. It is re- about your childhood and you in- got an offer three days later. That im-
standalone company such as SBS, the ally large and beautiful country with terests when you were a boy? pressed me so much that I decided to
threat was that each one of us would a great heritage. This time I had the CMK: I grew up in the state of Hess join Siemens. And that obviously was
lose employment. That really got to opportunity to see the Red Fort in and later on in Bonn. My father was not a bad decision.
the gut of everyone. Delhi and to visit Agra and see the Taj a civil servant. During school and
Mahal. It was extremely impressive. university I spent a lot of time on SyntheSIS: What is your advice to
SyntheSIS: One of SIS focus areas India is growing to be the largest music and sports. I play or more ac- young professionals?
is to optimize costs. Accenture, HP population and over the next fifty curately used to play the violin; and CMK: I would like to assure them that
and IBM are all ramping up very years is expected to emerge as one I focused on track and field and was Siemens is a really great company
rapidly in India to gain a more of the largest economies, and maybe a 400 meter runner. I graduated with and it’s absolutely worthwhile to
competitive cost structure. Will even the biggest. It is extremely in- a combination of mechanical engi- work for and to invest time and effort
SIS also follow this approach? teresting and challenging to be here neering and management. After my in. Individuals who want a successful
CMK: SBS had not pushed offshor- and see the progress in all different graduation, I decided to do a doctoral professional career need to have a
ing a lot. That was possibly due to aspects. Seeing things from another program in Economics and my thesis very strong area of expertise. That is
the existing business model that in angle, to see the know-how, the capa- discussed the changing world of em- a pre-condition. Individuals should
some sense led to sub-optimization bilities, the experience, the dedica- ployment in Germany and its impact show self-starter mentality. They
at a country level. Previously, the tion to win, the dedication to grow is on the social security system. should not be waiting for someone
highest priority for each and every really fascinating. I am really glad to to tell them what to do, but should
country manager was to utilize all have SISL as significant part of our SyntheSIS: Why did you join in addition to their regular jobs look
the local resources before he started SIS organization. Siemens? for other things to do and any addi-
offshoring. We have in the meantime CMK: After my doctorate program. I tional contribution they can make.
changed this. SBS starting position SyntheSIS: Will India be a strong have to admit that Siemens was not They should never be focused on
with respect to other IT services ma- geography for SIS in the coming in my list of favorite companies to their inputs because the only thing
jors was fairly weak. We put a lot of years? work for. But I was approached by that counts at the end of the day is
emphasis on increasing offshoring CMK: Sure. Siemens from several angles and output. n
during the turnaround phase and they said that there was a small,
4 syntheSIS 01 • 2007
syntheSIS / SISL India
syntheSIS 01 • 2007 5
syntheSIS / SISL India
The HPS team at SISL has been work- varied arenas of work in healthcare
ing mainly on the acclaimed product products and services field, HPS’s
‘Soarian® - Siemens new generation MedSuite Solutions Center (MSC),
hospital information solution built is now an integral part of the global
to support the entire clinical and MedSuite organization. Acquainted
financial workflow across health with its role, the MSC provides global
enterprises with dramatic efficiency. support in the areas of - pre-sales,
Soarian®’s release in the US and the product testing, project implementa-
European markets, has been a step tion & management, customisation
towards next generation IT solutions and development of systems and
from SIEMENS. Siemens has ever processes for implementation across
since received over 300 packages for the globe.
Soarian® worldwide. Soarian® Financials (the healthcare
SISL’s HPS team has been working financials component in the enter-
on Soarian® Departmentals, depart- prise) worked on the HPS team incor-
ment specific solutions in the enter- been fine-tuning these applications had secured 33 orders at the start of porates claims and medical necessity
prise product. Presently, Soarian® to highly specialized requirements of the year. Subsequently, a beta release workflow engines, integrated with
Operating Room Management System related medical fields. of ORMS Version 1.0 was released. the Soarian® look, feel and flow. For a
(ORMS), Soarian® Cardiology Data Soarian® Cardiology – is one such Soarian® Oncology, has successfully customer base of 61 (of which 9 are in
Management Systems (CDMS), and application, well received in several released Medication Oncology for the pipeline), the HPS team at Kolkata
Soarian® Oncology are the 3 depart- heart hospitals. Soarian® ORMS in- testing. provided pre-beta and post-beta live
ment specific solutions built on the corporates an efficient and system- A new version of Soarian® MedSuite customer-support. n
Clinicals 2.0 base platform. HPS has atic operating room workflow and 4.0 was launched in 2006. With
6 syntheSIS 01 • 2007
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A new SBU, IET was set up in October Performance improvements of Use-case Based Testing. In addition, IET also coordinated
2006 as an internal technology ser- Image Processing algorithms using Evaluation of the Clinical Document the activities between EIA and CTI.
vice provider of other SBU’s within GPUs (Graphics Processing Unit). Architecture (CDA) Framework (CDA The activities included:
EIA. Currently 27 resources strong Performance improvements us- is a document markup standard that Code Quality Management (CQM)
and expansion plans of upto 50 ing a ‘Grid Computing’ structure. specifies the structure and semantics – A tool developed for the use by all
resources by September 2008, the Investigation of topics like SOA, of a clinical document for the purpose EIA SW development groups to mea-
team is divided into 2 main divisions Web 2.0 and Web services. of exchange). sure code quality.
– Technology Evaluation and Product Setting up a core team for Business Evaluation of the Zigbee standard SW Architecture – A comprehen-
Innovation. Intelligence/Data Warehousing. (Wireless Personal Area Networks). sive SW architecture/design program
The Technology Evaluation Division The Product Innovation Division Syngo as a pay-for-use service. conducted by Siemens CT SE 2
focuses on new and upcoming tech- has prototyped the winning proposals Trend Package for Industrial (Munich) has started.
nologies. Work taken up in the divi- from an internal Product Innovation Automation (Additions to the con- SW Testing
sion includes: competition. These were: ventional trend packages). Signal Processing – Algorithm
Prototype work done on Audio • Instrulink (Proposal to link all the Rehabilitation and Treatment development for Med. modalities like
CODECs for the APT SBU. instruments in a hospital environment). Tracking System. US, MR and AX. n
syntheSIS 01 • 2007 7
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News UK BT
8 syntheSIS 01 • 2007
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syntheSIS 01 • 2007 9
syntheSIS / SISL India
Corporate Technology
Major wins
Transforming baking : from art DIAL partners with
SISL to make Delhi
to science International Airport
Machine vision systems for Britannia from SISL Corporate
‘preferred’ and
technology team ‘futuristic’
Innovation and eagerness to learn order to vary the air flow; biscuits SISL has been selected as the part-
were virtues that came handy as traveled through these stations on a ner of choice, amongst 5 other
SISL’s CT India team assisted A & D continuous conveyor belt. world’s best Airport IT service pro-
India in implementing a pilot project The baking temperature, humidity viders by the Delhi International
for Britannia, one of the largest bis- and air velocity inside the oven mat- Airport Ltd. (DIAL), for imple-
cuit manufacturers in India at their tered most while each oven manager menting Airport Operational sys-
Chennai plant. The challenge was set oven station temperatures inde- tems and systems integration for
to first understand the science of the pendently. Hence was the aspect of the modernization and expansion
baking process and later develop a variability. Oven surveillance was of the Delhi Airport.
continuous surveillance/automation not continuous; thus leading to sig- Awarding an over INR 200
system for the baking process. nificant losses in production due to Million contract to SISL, DIAL in-
Traditionally biscuits were manu- incorrect oven settings. tends to make Delhi International
factured in an industrial setting To plug this problem, the CT team Airport as one of the most pre-
using a continuous band of ovens, designed a machine vision system ferred & futuristic airports of
generally 60m to 110m long. The that continuously monitored the choice to passengers and airlines,
band oven comprised of several quality of biscuit by looking at the by having the best in class sys-
independent cooking stations with colour, shape and thickness of the tems and practices.
individual temperature controls in biscuits. Based on this information, Being the undisputed market
leader as a master systems
a continuous control system was integrator, SISL has been tasked
implemented. to integrate the existing and the
The system helped reduce product other prospective new systems. n
waste, increase consistency in end
product, decrease energy wastage and
provided continuous information on
quality and production. Based on the
current system, Britannia intends to
replicate the control systems across
60 plants, nationwide. A machine
vision system was also installed be- The world’s top ten automobile
fore the biscuits got into the oven to manufactuers rely on Siemens
ensure that even wet biscuits were of as a supplier.
good quality.
Besides this development, the CT
India team is also working with IIT SSW
Kharagpur and Britannia to develop
a heat and mass transfer model of
biscuit baking in a band oven. n
Success at SAP
Labs; shot-in-
News
the-arm HCM
i2 acknowledges SISL as futuristic deliverables
solutions partner SIS has successfully managed
an HCM project along with 21 HR
SISL’s SCM group has been engaged sulting, product implementation, with i2 next generation solutions
Abapers at SAP labs. The technical
by i2 Technologies US, to comple- product upgrade, change manage- include – Panasonic, one of the
team underwent rigorous training
ment each other’s strengths and of- ment and operations support. The largest players in consumer
prior to the start of the project. 18
fer solutions to end customers. SISL partnership is mutually beneficial electronics, Texas Instruments
months of hard work, 173 success-
hopes to augment i2 Techonlogies considering that SISL SCM group (TI), a leading electronics
fully completed projects have been
India Solution Center delivery will now have access to i2’s superior company, Nokia, a leading brand
recorded. The projects were essen-
capability by providing product technical and functional competence in mobile technology and Infineon,
tially related to Human Resource
champions and subject matter to deliver large projects globally. The a leading semiconductor chip
across various payrolls in Canada,
experts. learning will help the SISL SCM team manufacturer. n
the Nordic countries, UK, Asia (India,
SISL takes pride that i2 preferred immensely.
Malaysia, Indonesia, Singapore),
SISL’s SCM team despite stiff Influenced by SISL SCM consultants’
Australia, and South Africa. The proj-
competition from TCS and Patni successful track record in Germany,
ect demanded various aspects like
to partner for their latest suite of Singapore, China and Philippines,
requirement understanding, presen-
futuristic solutions. SISL’s SCM i2 will also engage SCM consultants
tations, design and finally delivery.
team will work with i2 Technologies on i2’s new generation supply chain
The deliverables measured against
India Solution Center in Bangalore suite.
stringent quality were completed
on key areas such as SCM con- SISL’s current captive engagements
within the tight timelines without
any financial penalties. n
10 syntheSIS 01 • 2007
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Telecommunications
Major wins
SIS Managed Services - the road ahead Winning Trust,
Gearing up for a new-age business paradigm: SIS India - Kolkata fills in the Managed Service space Driving Success:
SISL inks strategic
A new business Analytics, Data
paradigm Management servic- deal with Sun TV to
Today operators in es, and Applications deliver DTH services
the communications Migration. Technical
Support ser- The newly formed Media SBU of
industry are looking
vices comprise of the Business Solutions (BS) Group
beyond multiple ven-
ApplicationHelpdesk has clinched a landmark deal with
dors and traditional
services (Level 1, regional broadcasting giant Sun TV
software license ar-
Level 2), and Testing for a billing solution from Oracle
rangements, to long-
services. In short, for their soon-to-be-launched DTH
term committed part-
the SISL's India operations. This is only the third
nerships with a single
Managed Services DTH operation in the country after
organization that can
has been designed Dish TV and Tata Sky. The total or-
take care of their ICT
to complement the der is valued at INR 140 million.
initiatives. Technology
SIS global Telco & The acquisition also marks SISL’s
business deals have first foray into DTH solutions and
Media portfolio in an
moved from a one- long-term association. can etch a new partnership of Oracle
effective way.
time engagement to a solutions and in the Media vertical.
Siemens being an employer of
operations partnership, where the SISL - filling the managed
choice in India, the SISL’s Kolkata Sun TV will benefit from SISL’s
vendor is expected to play a proactive service space
center is extremely well positioned cross-group synergy between BS
role by taking the lead in NGN and SISL’s Kolkata center, with its
to meet high-demand and flexible and Telecom, as the Media SBU in
VAS initiatives. A revenue sharing framework of people, processes and
resource needs of Managed Services conjunction will deliver this project,
model of engagement, with annuity infrastructure is geared to serve
operations. With access to the cream ably supported with portal-skilled
based payments are becoming the as the hub of SISL’s portfolio of e2e
of highly skilled technical resources, resources from the
norm as vendors and operators are Managed Services to the communica-
SIS’s efficient HR policies assure high Telecom group.
entering into long-term engagements tions media and entertainment sec-
of end-to-end operation and service standards and minimum turnaround
tors globally.
support. The name of the game today SISL's Managed Service group time with regard to project staffing.
is Managed Services. portfolio extends beyond the IT SIS India Managed Services group
A pro-active means of fulfilling the Services support and includes aims at assuring Quality of Service
enterprise requirements, Managed Application Operations, Analytics with a delivery framework based on
Services, is a unique partnership and Technical Support Services. ITIL principles and Siemens propri-
model that binds the customer to a Whereas Operations Support relate to etary methodology and framework
long-term contractual agreement, Revenue Management, Provisioning, such as Chestra. The Kolkata center
thus helping the vendor service Fulfillment, Assurance and Network is BS: 7799 compliant and planning
an enterprise keeping in mind the Security, Analytics involve Business ISO 20000 certification in FY 07. n
Event
News
Speech Technology
SAP Award
Workshop in Bangalore
SISL has been recognized as the largest training partner for SAP; the
company was recently awarded by Hub India. The award was given as
June 2007 saw leading market challenges unique to India. Hostted appreciation for:
pioneers in speech technology come jointly with Siemens PSP (India and n SISL’s untiring resilience and commitment for SAP training
together under the leadership of Munich), it helped gain a collec- n Giving top quality training to customers in the form of pre-published
Siemens Corporate Technology (CT tive insight into opportunities and schedules
India) at a workshop in Bangalore challenges in telecom applications, Award presented by Mr. Alan Sedghi Managing Director and CEO for
(June 26-28, 2007) to brainstorm the voice-enabled services, voice portals, India Hub and was received by Rajeev Agarwala, General Manager,
immense technological and business contact center automation, mobile Business on behalf of SISL.
opportunities in India for speech devices, automotive applications and
technologies as well as the associated industrial applications. n
syntheSIS 01 • 2007 11
syntheSIS / SISL India
Telecommunications
Telecommunications Telecommunications
12 syntheSIS 01 • 2007
syntheSIS / SISL India
ers. Recognizing this, the SISL man- by providing for review boards on
agement has setup the Technology & specialized topics like Architecture.
Innovation (T&I) group – as a corpo- n Strive for global recognition by
PRISM launched at SISL to current work areas. practices across all SISL projects.
n Training and education - T&I jointly
Some of the initiatives include:
n Technical Ladder – an extension
with CT SE 2 has rolled out an in-
to the career landscape existing in house Software Architect certification
the organisation, the key focus is to program – which hones the skills
visualize a career growth path for of budding architects and builds
budding technologists within the their capacity to handle different job
organisation. requirements.
Key objectives include: External Paper Publications
n Offer world-class products and so-
– new and interesting experiences
lutions with the required quality developed while working in a group
n Achieve a leading innovator role in
could be shared with the technical
the market (new products, solutions, milieu of the computing world.
processes) This could involve participation in
n Execute complex (technical) proj-
various IEEE and ACM conferences
ects with the highest customer satis- among others. n
faction rating
n Define the long-term strategic di-
rection for technology developments
The latest in process management Opposed to the earlier monolithic (e.g. roadmap)
techniques, Process Integration process structure, the PRISM tailor- n Ensure the future success of
Strategy and Method (PRISM), was ing tool assists project managers, Siemens as technology leader within Information on all the events
launched at SISL. Evolved from quality assurance managers, proj- all business areas/domains organized by the T&I groups
years of experience in handling IT ect team members and auditors in n “Birds of Feather” (BoF) event -
are available on the Web site:
projects, PRISM is a smart process understanding the right processes part of the knowledge management http://intranet.sisl.siemens.
management technique that can a project should follow given a few initiative, it is designed to share co.in/ indexb322.html?id=2419
generate an optimized set of pro- selections on the project attributes and spread knowledge across the The T&I group can be reached
cesses that would overall satisfy all ensuring “optimized set of pro- technical milieu of SISL. The event at the following e-mail id: T&I@
stakeholders of the given project. cesses for a given project”. n is held once every 6 months – and internal.siemens.com
employees from across the different
syntheSIS 01 • 2007 13
syntheSIS / SISL India
Name Contest
Footprints
14 syntheSIS 01 • 2007
syntheSIS / SISL India
My Take
News
Event
Akropolis – SISL’s new Independence Day
performance dashboard tool Celebrations
Akropolis is SISL’s latest inventive tool; developed jointly by CT SE 3 and
SISL, it provides direct software metrics information in a format that aids
project managers to take quick decisions such that project targets re-
main unaffected. Modeled to address objectives of the Siemens Software
Initiative (SWI), this performance dashboard tool is configurable and
supports all CMMI requirements. Akropolis automates reporting on
project status, by creating a dynamic dashboard with data that managers
intend to collect, thus saving time they would otherwise spend to collect,
manage and update team dashboard data.
Enabling organizations with a powerful measurement environment,
its intelligent data collection, email alerts, metrics graphs, colour-coded
indicators, status alarms and filtered dashboard reporting, helps man-
agers access high quality feedback on performance, relative to goals.
Akropolis V1.0 has already tasted success even before completion and
has 3 customers; A&D, PG from Germany and SISL from India. Akropolis 60 splendid years of Indian 9.30 in the morning followed by a
supports V2.0 Project Warehouse concept (PWC) through which data can Independence – DCI decided to thought on Independence Day by
be directly imported from external data sources (DOORS, Primavera etc.) celebrate the day with exuberance. each DCI member. Each DCI member
via MS-Excel based interfaces. On the eve of 60th Independence expressed what independence meant
CT SE 3 is currently Day (August 14, as August 15 is a to him/her.
marketing Akropolis National holiday), DCI members got In the evening, on-the-spot
to all Siemens group together at DCI Siemens, Gurgaon questions pertaining to Independence
companies. Tipped to celebrate Indian independence. Day were posed to every individual;
to be the metrics tool The team decorated every corner of deserving answers got prizes. Best-
choice for the Siemens DCI premises with the national flag, dressed male and female in Tricolor
group, Akropolis is all tricolor balloons, kites etc. as is evi- were awarded attractive prizes.
set to revolutionize dent in the picture. All DCI members All this followed by distribution of
performance tracking came dressed in Tricolors; the day Boondi ke Laddu (a bit like school
and measurement. n (August 14) started with the National time), followed by a snack party and
Anthem being sung at Narmada at overflowing camaraderie. n
syntheSIS 01 • 2007 15
syntheSIS / SISL India
WILDLIFE OUTDOOR
Third - Madhur D’Silva Merit - Varsha Bhadkamkar Popl. Vote - Priya Ramanarayan First - Venkatesh Chandran
PORTRAIT
Third - Arindom Ghosh Second - G Edward Doss Merit - Shivkumar S Phiske Chandre Gowda Chandre Gowda
On your face
Quiz
1. Under what name did the Hindi film 7. The 1984-85 season. 2nd ODI
Its all in a name!
actress Mahjabeen Alibux appear between India and Pakistan at When I was in Thailand, I had a ally deal with technical posi-
on screen? Sialkot - India 210/3 with major difficulty in making my tions only.”
Nargis Dutt
Vengsarkar 94*. Match abandoned- name known to my colleagues Not giving up, I called Ernst
Why? and associates in Thailand. & Young. Again I was asked
Saira Banu
Heavy rain So, I resorted to the follow- my name and I used the local
Meena Kumari
ing introduction, “My name version. On having explained
Violent dispute among spectators
Zeenath Aaman
is Partha – P for Paris, A for my need and exchanged a few
News of Indira Gandhi’s death America, R for Russia, T for more thought, I concluded the
2. Which man made structure
flashed Thailand, H for Hong Kong, A conversation asking the lady
stretches from the Pacific Ocean
to the Gobi desert? Earthquake for America.” her name. To this she replied,
3. Which word comes from the 8. Name any of the books on Mahatma Once I was assigned to re- “My name is Lily – L for Lily,
Greek phrase meaning “All round Gandhi written by Jawaharlal Neh- cruit a few local Thai people I for Indigo, L for Lily, Y for
education”? ru. for one of our projects. I rang Yellow.” n
9. Rhinoviruses are the main causative one of the local headhunter
4. In air travel terminology if CCU
agents of which disease? agency and explained my By Partha Majumdar
is Calcutta then what does LHR
need. I am not quite sure what
stand for? 10. Which mountain did the Panda
he understood when he asked
5. In Hollywood who is nicknamed vas walk up to the end of their
for my name. Trying to be lo-
“The Cinema’s Boy Wonder”? lives to be carried off to heaven
cal I said, “My name is Partha
from its summit?
6. What do the letters HB on a pencil – P for Pattaya, A for Ayuthaya,
stand for? R for Rayong, T for Tachilek, H
Siemens is the only supplier
for Hua Hin, A for Ayuthaya.”
SISLers, rack your brains and send in your answers at the earliest to worldwide for integrated sys-
On hearing this, he promptly
synthesis.in@siemens.com. Early Bird prizes on the cards, tems and solutions for airports
replied, “These are all good
so waste no time and hurry with answers. and airlines.
tourist locations and we actu-
16 syntheSIS 01 • 2007