Professional Documents
Culture Documents
ABOUT ME
EDUCATION
JUMPSTART MEDIA. MAR 2017 - PRESENT
Content Development Specialist
Hong Kong Baptist
Develop a social media strategy
University
Manage Readership growth and international
BA English Language and
distribution
Literature
Spearheaded creative initiatives
2012 - 2016
Oversee partnership, audience engagement
SKILLS
ROYAL INSTITUTION OF CHARTERED SURVEYORS (RICS)
Leadership JULY 2015 - JULY 2016
Communication Corporate Affairs Assistant
Social Media Prepare press releases, eDMs and promotional materials
Content Curation Handle members' email and telecom enquiries
Public Speaking Manage CRM system and data migration
Customer Service
INTERNSHIP
EVENT INVOLVED
THE UNDERGROUND MUSIC LTD FEB 2015 - MARCH 2016
Web Summit 2017 Customer Service Intern
RISE Hong Kong 2017 Interacted with customers via phone, email, chat, or
GMIC Bangalore 2016 social media
Slush Singapore 2016 Responded to customer queries with relevant
Tech In Asia 2016 information
StartmeupHK Festival Addressed questions and complaints regarding concerts
(InvestHK) 2016 & 2017 and competitions
Startup Launchpad (Global
Sources) 2016 & 2017 CIDO MAREKT RESEARCH LTD JULY 2013 - SEPT 2013
HKTDC Electronics and ICT Intern
Fair Startup Zone Conduct onsite and telecom customer satisfaction
2016 & 2017 surveys with clients
INTERESTS Monitored CRM system and generate weekly reports
Assisted Customer Service team with daily tasks
HOBBIES
Dancing
AIESEC - EXPLORE RUSSIA JULY 2013 - SEPT 2013
Traveling
Intern
Creative Writing
Organized Global Village
Blogging/Vlogging
Represented Hong Kong and delivered speech in
Reading (Dystopian novels)
AIESEC annual conference
Attended Russian National Youth Forum "Seliger 2013"
SKILLS
OTHERS