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    1 views1 page

    9 1 1 3 (Laboratorium)

    Uploaded by

    Goman Gopar

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    PEMERINTAH KABUPATEN INDRAMAYU

    DINAS KESEHATAN
    UPTD PUSKESMAS KARANGAMPEL
    Jl. Lapang Bola Benda Kec. Karangampel Kab. Indramayu Telp. (0234) 484092
    Kode Pos 45283
    Hotline SMS : 081222112341 Email : puskesmas_karangampel@yahoo.com

    HASIL PENGUMPULAN DATA DAN PELAPORAN BERKALA INDIKATOR


    MUTU LAYANAN
    KLINIS : LABORATORIUM

    BULAN
    JANUARI
    NO INDIKATOR MUTU
    S/D MEI
    2017
    1. Waktu tunggu ∑ pasien
    hasil yang
    laboratorium terlayani 100%
    Laboraturium
    ≤140
    rutin
    menit
    ∑ pasien 100%
    disurvey
    ∑ pasien
    yang
    100%
    terlayani
    BTA dan IMS
    ≤12 jam
    ∑ pasien
    100%
    disurvey
    2 Tidak adanya
    kejadian
    ∑ pasien dengan kesalahan
    kesalahan 100%
    pemberian hasil lab
    pemberian hasil
    pemeriksaan lab
    Kepuasan ∑ pasien disurvey 60
    pelanggan Pasien yang puas 100%
    Jumlah pasien disurvey 60

    Keterangan

    Waktu tunggu pelayanan : 100%


    Tidak ada kesalahan pemberian hasil : 100%
    Kepuasan pelanggan : 100%

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