BRSM Form 009 Qmsems FK

BRSM
Systems: QMS ISO 9001 (2008) & EMS ISO 14001 (2004)
Assessment Report/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME): Foulad Kerman
PHYSICAL LOCATION(s): No. 14, Opposite of Be'sat Complex,

Jomhoori Eslami Blvd, Kerman, Iran
Phase II Audit Date(s): 20,21,22,23 July 2015

Phase I Audit Date(s): 16, 17 June 2015
NAICS (or NACE) CODE 24.20
NAICS : North America Industry Classification System (if you operate within the EC you may use NACE)
ISO 9001 EXCLUSIONS: 7‐3, 7‐5‐4

Assessment objectives: Assessing organization against QMS ISO
9001:2008, EMS ISO14001:2004 and Iranian
environment regulation of “Green Industry”

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Bijan Rajabi
Assessor 2 Farhang Mohajer
Assessor 3
Assessor 4
Assessor 5
Assessor 6

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
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We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
Manufacturer of all kinds of ribbed rebar (size 8 to 32)
2 Scope of activities
Exclusions 7.3, 7.5.4
Ministry of Industries and mines certificate (No. 3782645)
3 Legal status Department of Environment “Green Industry” (No.28363‫)ب‬ 
ISIRI 3132 certificate No. 7264532-‫ب‬
4 Integrate Quality and Environment Management System
System has been re‐established here from six month ago, but, system
implemented three years ago.
General
Documents observed as below:
Requirements –
Quality Manual and attachments “Organization chart, process map,
4.1 What is the
process identification forms

implementation /
As “Master list of documents” date of date of issuing all procedures and
transition date?
work instruction is 15 March of 2015, version 3.
Quality Manual contains EMS related procedures too.
QMS‐EMS system based on Quality Manual, organization mentioned
how they implemented ISO9001:2008 AND ISO14002:2004 CLAUSES in
Documentation their organization through their quality manual.
4.2 Requirements Documents contains: 
(includes records) Level1: quality policy and quality manual
Level2: procedures
Level3: work instructions and forms
QMS‐EMS system based on Quality Manual, organization mentioned
how they implemented ISO9001:2008 AND ISO14002:2004 CLAUSES in
their organization through their quality manual or referenced
documents.
IMS manual whit last revision 03 was checked. All exclusions, production
scope, and history of organization were defined in the manual.
Organization chart as manual attachment was checked.
4.2.2 Quality Manual Quality manual and attachments “Organization chart, process map, 
process identification forms has been observed.
Exclusions:
7.5.4 customer property, because company accepting customer property
is not in their scope and policy
7.3: all products have global standards and R&D is not in company
policy, from other side line of manufacturing designed by an Italian
company.
FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 21
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Organization uses “PR-MA-01-01” as procedure of control of documents

and records, procedures contains requirement of QMS and there is
records as below:
1- Record of “master list of documents with code PR-MA-01-01”
4.2. Control of containing last version of documents and date of issue, date of revisions
Documents and distribution key (as 4.1) 
2- record of reviewing form “invoice with code fr-bu-01” have been
observed and from may 2015, sales department is using this form.
Organization uses manufacture execution system (MES) which will be
mention in Infrastructure section 6.3.
Procedure of control of records PR-MA-02-03, were checked. In clause
6.4 of this procedure organization documented how they should dispose
4.2.4 Control of Records records. 
Form “PR-MA-02-01” is designed to for records and document
disposition
4.3 Environmental planning
Mr. Fathalian was interviewed. Aspect management procedure “PR-HSE-
05-02” dated 94.11.25. Aspect registered list for iron making area was
checked. Some samples like installation of sensors was asked and
Is there a followed.
Some more samples were checked like Mr. Kaboutari in raw material
procedure for
store and Mr. Shamsabadi in water treatment tested both in 94.10.19.
identifying
Other aspects are as below in record (FR-HSE-25):
environmental
PR-HSE-05

aspects relevant to Oil leakage from transfer pipeline (Pollution of soil and waste of energy)
RPN is 110
4.3.1
the activities,
Furnace exhaust system (Noise pollution, legal requirement) RPN is 95 AR
processes,
Furnace chimney (air pollution, legal requirement) RPN is 150
products, and Paper usage in administration using raw material RPN is 80

services of the RPN above 300 shall be controlled urgently within one month

organization, et all RPN between 150-300 shall be controlled-reduced with one year

considering risk? RPN below 150 shall be discussed in Environment team.
There were no identified aspect for:
oil pollution maintenance
Ambulance air pollution
Legal Requirements identification is described in organization’s manual
and records are filled in form “FR-HSE-22’ and list of related
requirement are in form “FR-HSE-20”
Legal Such as identifying “green industry” regulation identifying and self
4.3.2 Requirements and assessment by EQMS team, team Leader is Mr. Khosravi Such as: air 
Others pollution TLV which “zist azma Kerman” has been measured
environmental indexes related to “green industry” And measurement
report shows filters performance are effective.
4.4 Environmental implementation and operation
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“PR-HSE-07-02” Procedure of Communication, Consultation &

Participation rev. 03 was checked.
Organization chart as part of system manual was checked.
Communication/ Participation of personnel were evidence via suggestion letter No.12342-2
on march of 2015 by Mr. Seyyed which mentioned to isolation of rest
4.4.1 Internal
rooms and restaurant. 
communication
Records of customer satisfaction evaluation and interested parties include
share holders are checked, report was for 31/3/1394 (May 2015).
Communications with suppliers are evidenced via supplier evaluation
procedure, as follow in report.
Yes, procedure with name and code “‫ روش اجرايي کنترل عمليات‬with code
PR-HSE-03-02” which contains how company controls its Environmental
aspects which should be controlled and DOE requirements controls such
as water waste control and air pollution.
Checklist of maintenance of Chimney and filtration has been checked for
date of 10 July 2015.
Change management is part of this procedure too.
PR-HSE-03
In monthly checklist Mr Fathalian should check if there is any change in
Operational
4.4.2
Control
infrastructure process production or resources containing human resource. AR
There is 27 attached checklists and 8 work instruction to control wasting
and consumption.
I observed monthly checklists of chimney and 5S.
There were two broken windows above HSE office which was in the
manufacturing area and there is no record of an action.
Lift truck “technical diagnosis certificate” did not extended from 15-July
2015 and there is no record of action, as Mr. Fathalian says, this liftruck
just missed from list.
FK has provided “PR-HSE-01-02“Emergency2 Preparedness and
Response procedure
Mr. Fathalian was interviewed.
Emergency1 Emergencies had been identified by the organization whose some drills
4.4.3 Preparedness and records were checked e.g. Asphyxia in 5th floor of furnace dated 
Response 18/4/1394, fire in control room of Iron Making and Ladle Failure on
station dated 16/5/1394.
Drill scenario: FR-HSE-05
Drill records: FR-HSE-01
4.5 Checking

1
Consider that in certain global regions other terms apply (e.g. contingency, accident)
2
Consider that in certain global regions other terms apply (e.g. contingency, accident)
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There is a work instruction for monitoring and measurement of

environmental aspects “Environmental key indexes monitoring PR-HSE-
04-02 ”
As regulation of DOE (department of Environment” FK has a contract
with “zist azma Kerman” which is an environment-test-body accredited
by DOE (Department of environment of IRAN).
Report of Green industry(regulators compliance) of year first quarter
1394 (2015 second quarter) on 15/05/1394 is observed by me, they passes
TLVs Such as:
1- Environmental noise is measured average level is 65 DB which IRAN

TLV: “less than 75 DB in open lands such as FK factory.
Environmental
2- Fe in waste water of organization is less than 3 Mg/l and result is 2.9 as
4.5.1 Monitoring and
TLV, because in last report, Fe was 2.1 organization anticipate a deep 
Measurement cleaning for filtration pool, (corrective/preventive action No HSE-94-12)
which was fulfilled at audit time
3- TSS in waste water of organization is less than 40 Mg/l and result is
33.
4- CO is 7 PPM and Iran’s TLV is less than 9 PPM or 10000 Microgram /
M3
5- SO2 is 210 Microgram/M3 and Iran’s TLV 365 Microgram / M3
6- NO2 is 45 Microgram/M3 and Iran’s TLV 100 Microgram / M3
As the result of the report, they are meeting IRAN regulatory TLVs so
they should audit in next six month.
All above analysis was in FORM FR-HSE-17 written by MR Mr.
Khosravi.
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Mr. Fathalian and Mr. Khosrawi were interviewed.

HSE Process Procedure PR-HSE-04-02, for Monitoring, and
Measurement were established by the organization.
Measurement of Environmental Pollutants and Harmful Agents of
Workplaces were checked which had been compared with legal values. It
had been done by “zist azma kerman” Some results were checked e.g.
Also, environmental pollutants were checked e.g. Industrial sewages:
Parameter Result Legal Value
COD 33 200
BOD 19 100
Fe 2.1 3
Evaluation and
4.5.2
Compliance
and sanitary sewages: 
Parameter Result Legal Value
Coliforms 3 400
PH 7.1 6.5-8.5
CL- 145.3 600
Fe 1.94 3
As per required by Iranian DOE for environmental self-declaration,

organization self-declares its environmental performance every 3 months
whose some records were checked e.g. letters no. 94/11556 and
94/12/815 are for 4th quarter of year 1394 and 1st quarter of year 1394
respectively which I mentioned 4.5.1 and 4.5.2.
5 Management responsibilities
Management Mr. akkaf was in both opening and closing meeting, and
during audit he was in production line monitoring staffs.
I interviewed some staff they know about quality and environmental
Management
5.1 aspects I did check restaurant, toilets, production line, all were tidy and
Commitment
clean which shows culture and commitment.
Management and personnel’s committed to improvement in customer
satisfaction and organization due to policy.
Customer Focus –
Management committed to focus on customers in quality Policy, FK is
5.2 (may relate to
installing CRM system. 
7.2.1 and 8.2.1)
IMS policy Rev.03 QP-MA-01 and dated 1394.01.22 was evaluated.

Environmental and Objectives and targets were measureable and it cascaded from policy and
5.3
Quality Policy strategic objectives of the organization based on BSC (Balanced Score 
Cards).
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IMS policy Rev.03 QP-MA-01 and dated 1394.01.22 was evaluated.

Objectives and targets were measureable and it cascaded from policy and
strategic objectives of the organization based on BSC (Balanced Score
Cards).
Organization uses “PR-HSE-06-03” to set, breakdown, monitor and
measure Objectives. Such as:
Planning Objective one: Increase customer satisfaction
Quality/environme 1. Increase in delivery
5.4
ntal Objectives and 2. The minimum standard weight 
targets Index of objective: average of customer satisfaction
Objective five: Optimizing resource consumption

1. Reduce consumption of energy resources
There are two index related to this objective:
1. Gas consumption in the production
2. The power consumption in the production
5.5 Responsibility, Authority and Communication
I checked document “FK’s jobs book” as an attachment of manual, in
this book, Mr Akkaf set Mr. Khosrawi QA manager as his representative
in QMS and EMS.
Furnace staff
Guard
Maintenance
Responsible for quality control which is ISIRI supervisor too
Responsible for environment which is DOE supervisor too
Management representative in both EMS and QMS systems
Here is job description of Furnace staffs:
Essential Responsibilities:
• Monitor, control, and qualify state of furnace equipment
Responsibility and • Perform, and teach others how to perform, preventive maintenance
5.5.1
Authority activities 
• React to error messages of factory systems and/or equipment
• Process wafers using defined procedures
• Review Statistical Process Control charts for process quality and
react to Out of Control conditions including defect troubleshooting
• Perform, and teach others how to perform, visual inspections
(quality check)
And job requirement as part of the book:
Education - 2 Year Technical/Associates Degree in Science, Math,
Engineering, Semi-Conductor Manufacturing or a related discipline or
equivalent military training/experience
Which Mr. Ranjbar is BS of Metallurgy engineering and have 4 years of
experience is “Khorasan Steel Company”
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Management Mr Akkaf set Mr. Khosrawi QA manager as his representative in QMS

5.5.2
Representative and EMS. 
5.6 Management Review
Procedure of management review PR-MA-05-03 was checked. Total
management reviews is planned to conduct at least annually.
Records of last conducted management review dated 26.04.1394 were
checked. Some inputs and out puts are included result of internal and
5.6.2 Review Inputs
external audits, result of organization environmental performance, 
achievement to the objectives, result of corrective and preventive actions,
result of incidents and accidents, compliance with statutory and
regulatory regulation, results of customer feedback, etc.
Outputs such as:
Extending green space (garden and rose field)
5.6.3 Review Output
Overhaul plan for next month 
Communicating to “Red Crescent” for any possible cooperation and …
6
6.1 Refer to 6.2 ,6.3, 7.4 ,8.2.1
6.2 Human resources
Competence, Due to 5.5.1 personnel meet the requirements set by organization such as
6.2.1
6.2.2
Awareness and Mr. Ranjbar “furnace operator” and Mr. Khosrawi 
Training
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Procedure of maintenance and preventive maintenance of software and

hardware PR-PM-01-03 was checked. Organization implemented
industrial automation, which is included manufacture execution system
(MES). MES also included IS-suit as a basement for other system such as
OLAP, CRM, SRM, EFQM, SEN, etc. Also customer orders and
requirement are recorded by customer via this information system and are
under control by them.
IRISA Co. is supplier of implementation, and maintenance of Industrial
automation, Net, and information technology of FK.
Back upping system was defined by determining mirror servers and tape
back upping system, which done backup every day, every week, and
every months.
Help desk was implemented on IS suit, which in it, clients requests was
recorded on this system, will be approved by related power user, after
approval request will be reviewed by IT department. If IT approved the
request, request will be sent to the supplier (IRISA Co.) for execution and
follow up.
6.3 Infrastructure For each system an ID sheet FR-PM-11 was defined include hardware 
characteristics of each system.
Needed software maintenance including of updating of system programs,
and updating of antivirus system are done automatically via intranet
system.
Records of some request were checked such as request #CR-FND-0075
(Crane) , #CR-PUA-0131(Ambulance), #CR-WSE-0173(filtration pool),
and #CR-SAL-0264(Mr. Khosravi’s PC).
Environmental aspects are identified, analyzed and recorded in this unit
and Mr Gerkani knows about them.
Training Procedure PR-AS-01-03, implemented, I checked Regulatory
mandatory trainings for Mr. Khosrawi he passed 36 Hrs of training in
year 1393 as ISIRI requirements.
New personnel for new filtration pool has passed “onboarding courses”
48 hours successfully, Mr Seraj’s Course effectiveness is 87% and Mrs.
Nouri course effectiveness is 93%.
Company has clean and tidy environment.

manufacture execution system (MES) as an automation system
6.4 Work Environment They have certification from Ministry of Industry and DOE. 
they have implemented industrial housekeeping system (5s)
plus certification from labor ministry
7 Product Realization
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FK has bought production line and technology from an Italian company;

working criteria are adjusted in Control room by Seyyed or Mr Ranjbar.
QC pick samples every 30 Minutes, as Mr Khosrawi says because line is
getting old and need overhaul so we tighten period of sampling so we can
ensure production quality.
FR-PR-06 is OPC for all size such as:
Size 8 is first serial of OPC (Number one) related to Control plan “FR-
QC-01” such as Operation No 101, “rolling” equipment three rollers
Planning of Shelves, control criteria:
7.1 Product Ampere electric (800A) 
Realization Being healthy rollers
Being healthy conductors
Water
Rolling
Manufacturing manager Mr. Golsorkhi set annual plan, and every month
based on manufacturing line reports, they update plan and report sales
department.
I interview 5 operators they were aware and commited to their job and
policy.
7.2 Customer related processes
FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page 10 of
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Procedure of sale PR-BU-02-08 rev. 08 was checked.

Sale of product are done via two ways; via Exchange market, and based
on direct customer orders.
1) Via Exchange market:
Amount and prices of products, which will sale in the exchange market,
will be reviewed based on bazaar request, trend of price, and warehouse
reports in the share holders meeting.
After confirmation of sale between customer and organization, this
request will be changed to order, which will sent to the factory.
2) Direct customer order:
Sale department based on warehouse reports will review customer order,
if it was acceptable, it will be change to the performer, after accepting by
customer, this request will be changed to the order.
Records of sale were checked as follow:
Request Delivery
Customer Product
Determination of number sheet
Requirements Tehran
7.2.1
Related to the Ferro
9401394
941006807 / 
Rebar /
Product Dispatch 24.05.94
24.05.94
09080
Sepid 9400007
941006868 /
Farab Rebar /
25.05.94
Kavir 25.05.94
Procedure of customer feedback evaluation P-18, and work instruction of

WI-BU-02-08 were checked. Customer satisfaction was evaluated via
FR-BU-12. Customer complaints are recorded on FR-BU-13, and
followed up via corrective and preventive action if necessary.
Records of customer satisfaction evaluation related to second half of year
1394 up to first half of year 1394 was checked. Analyzing report include
comparing with last year result recorded on minute 94-1 dated 25.06.1394
were checked.
Records of received complaints dated 02, 12.05.1394, and 26.12.1394
were checked. Needed action were taken.
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Review of if it was acceptable, it will be change to the performer, after accepting by
Requirements customer, this request will be changed to the order.
7.2.2
Related to the Records of sale were checked as follow:

Product Request Delivery
Customer Product
number sheet
Tehran
9401394
Ferro 941006807 /
Rebar /
Dispatch 24.05.94
24.05.94
09080
Sepid 9400007
941006868 /
Farab Rebar /
25.05.94
Kavir 25.05.94
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if it was acceptable, it will be change to the performer, after accepting by
customer, this request will be changed to the order.
Records of sale were checked as follow:
Request Delivery
Customer Product
number sheet
Customer Tehran
7.2.3
Communication Ferro
9401394
941006807 / 
Rebar /
Dispatch 24.05.94
24.05.94
09080
Sepid 9400007
941006868 /
Farab Rebar /
25.05.94
Kavir 25.05.94
Procedure of customer feedback evaluation P-18, and work instruction of

WI-BU-02-08 were checked. Customer satisfaction was evaluated via
FR-BU-12. Customer complaints are recorded on FR-BU-13, and
followed up via corrective and preventive action if necessary.
Records of customer satisfaction evaluation related to second half of year
1394 up to first half of year 1394 was checked. Analyzing report include
comparing with last year result recorded on minute 94-1 dated 25.06.1394
were checked.
Records of received complaints dated 02, 12.05.1394, and 26.12.1394
were checked. Needed action were taken.
7.3 Design and Development
Design and NA
7.3.1 Development COMPANY USES ISIRI 3132 and FK has bought production line and
Planning technology from an Italian company.
7.3.2 D & D Inputs NA
7.3.3 D & D Outputs NA
7.3.4 D & D Reviewing NA
7.3.5 Verification NA
Control of (D & D)
7.3.6 NA
Changes
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Control of (D & D)

7.3.7 NA
Changes
7.4 Purchasing
7.4.1 Purchasing Process Responsible: Mr. M. Khosrawi 

Procedure of warehousing PR-ST-01-03 was checked.
Purchasing Work instruction of loading and delivery of products WI-ST-01-03 was
7.4.2
Information checked. 
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Daily delivery list FR-ST-03 will be issued and sent by sale department to
the product warehouse and products will be sent to the customer based on
this list. Records of delivery will be recorded on FR-ST-04 for Normal
products and in FR-ST-05 for main products.
Products are under control via procedure of product warehousing WI-ST-
22-03
.
In raw material warehouse, Environmental aspects are identified,
analyzed and recorded
Records of daily delivery list to customer from product warehouse related
to 01.04.1394 include delivery orders #94125970 for Azarakhsh Gostar
Ilia Sepahan, #94125972 for Hamgaman Felez Kaveh, and #94125994 for
Karaj Municipality were checked.
Procedure of purchasing PR-BU-01-03 and procedure of supplier
evaluation PR-BU-01-03 were checked.
Records of warehousing, supplier evaluation, and purchasing of raw
materials were checked as follow:
QC Input / Reception Purchasing
Material Supplier
record number Order
 Dir Godaz
9300006451 / 109543 /
Dir More 45 18.11. Azar Co.
18.11.93 08.03.93
91 31.06.94
Calcium 
9400003382 / Iran
Carbide 24.06. 9400000583 /
27.06.94 Carbide
10,000 Kg 94
Verification of Refractory 
7.4.3
Purchases Brick NF1 21.06.
9400003490 / 113273 / Azarakhsh 
23.06.94 01.04.94 Co
20,255 Kg 94
Refractory

Brick Parsig 9400002251 / 113281 / Nasoz Pars
31.04.
70/0 30.04.94 01.04.94 31.06.94
94
7794 Kg

Refractory 9400002877 / 113280 / Nasoz Pars
24.05.
Brick 95/S 24.05.94 01.04.94 31.06.94
94
Energy PY  Energy
9300006119 / 111711 /
5203 04.11. Semnan
04.11.93 13.10.93
20,000 Kg 91 03.04.91
Hydraulic 
9400001973 / 113012 / Behran Co.
Oil 09.05.
09.05.94 19.03.94 03.04.91
20,800 Lit 94
Records of supplier evaluation for contractors were checked as follow:
Hayat Afroz Sepahan: Supplier of Slag Gathering,
Asadis Co, supplier of development construction,
IRISA Co. supplier of implementation, and maintenance of Industrial
automation, Net, and information technology,
Gol Firouzeh Co. supplier of Common industrial services, dated 17.03.94
Fooladyar Co. supplier of transportation and Crain, dated 17.03.94
FORM‐009_V4_QMS‐EMS Issued: July 9, 2003 Revised: March 2013 Page
Kolbeh Novin Khayam (Mr. Dehnavi) supplier of kitchen and restaurant 15 of
21 – dated 12.12.93
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7.5 Production and Service Provision
FK has bought production line and technology from an Italian company;
working criteria are adjusted in Control room by Seyyed or Mr Ranjbar.
QC pick samples every 30 Minutes, as Mr Khosrawi says because line is
getting old and need overhaul so we tighten period of sampling so we can
ensure production quality.
FR-PR-06 is OPC for all size such as:
Control of Shelves, control criteria:
7.5.1 Production and Ampere electric (800A) 
Service Provision Being healthy rollers
Being healthy conductors
Water
Rolling
Manufacturing manager Mr. Golsorkhi set annual plan, and every month
based on manufacturing line reports, they update plan and report sales
department.
I interview 5 operators they were aware and committed to their job and
policy.
Shelves, control criteria:
Validation of Ampere electric (800A)
Processes for Being healthy rollers
7.5.2
Production and Being healthy conductors 
Service Provision Water
Rolling
These processes are done more than 4 years in factory and Mr. seyyed
and Mr. Ranjbar control criteria from control room.
Final product are labeled which show identification and tractability,
which contains date of manufacturing
Identification and
7.5.3
Traceability
Inspector 
Size
And Shift responsible code
7.5.4 Customer Property NA
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Responsible: Mr. M. Khosrawi

Procedure of warehousing PR-ST-01-03 was checked.
Work instruction of loading and delivery of products WI-ST-01-03 was
checked.
Daily delivery list FR-ST-03 will be issued and sent by sale department to
the product warehouse and products will be sent to the customer based on
this list. Records of delivery will be recorded on FR-ST-04 for Normal
products and in FR-ST-05 for main products.
Products are under control via procedure of product warehousing WI-ST-
22-03.
After manufacturing rebar wait for QC confirmation and after that they
PR-MA-02
store in their place as layout or maybe in some cases they will be loaded
Preservation of
7.5.5
Product
to trailers. AR
There was no record of back up for warehouse section (control of
records)
Records of daily delivery list to customer from product warehouse related
to 01.04.1394 include delivery orders #94125970 for Azarakhsh Gostar
Ilia Sepahan, #94125972 for Hamgaman Felez Kaveh, and #94125994 for
Karaj Municipality were checked.
Records of warehousing, supplier evaluation, and purchasing of raw
materials were checked as follow:
analyzed and recorded.
Mr. Mehrandish & Mr. Sharafi were interviewed. Organization have
provided procedure PR-QC-02-03 for control of monitoring and
measuring devices, organization has two kinds of calibration, Internal and
external, both records are in form fr-qc-08 and fr-qc-09
Control of Calibration KPIs was discussed. Some external-calibration equipment
7.6 Monitoring and was sampled and checked: Caliper coded 41346444 dated 94.04.24, 
Measuring Devices Sieves coded AL57651 & AL57621 dated 93.11.02. Some internal-
calibration equipment was sampled and checked: 8 thermocouples in pre-
heater, PDI BB06 dated 90.03.07. Pressure gauge coded DPI-740 dated
94.05.15.
8 Measurement, Analysis and Improvement
8.2 Monitoring and Measuring
21
REFERENCE, AS
This Clause
APPLICABLE
Has been
mark √

“PR-HSE-07-02” Procedure of Communication, Consultation &

Participation rev. 03 was checked.
Organization chart as part of system manual was checked.
Participation of personnel were evidence via suggestion letter No.12342-2
Customer on march of 2015 by Mr. Seyyed which mentioned to isolation of rest
8.2.1
Satisfaction rooms and restaurant. 
Records of customer satisfaction evaluation and interested parties include
share holders are checked, report was for 31/3/1394 (May 2015).
Communications with suppliers are evidenced via supplier evaluation
procedure, as follow in report.
Internal Audit procedure coded PR-MA-04-03 was evaluated. Internal
audits were planned and conducted with annually basis. Last internal
audit was conducted in the dates between 1394.02.25 to 1394.03.06 with
checklist “FR-MA-10” Some NC were selected as sample and related
8.2.2 Internal Audits Corrective action were followed as bellow: 
N-03
N-05
N-02
Auditors were independent and competent
According to the Data Analysis & Process Monitoring Procedure (PR-MA-06-
03), they have developed a from for processes criteria (FR‐MA‐14‐03); the
record of data analysis and process monitoring was observed for example PPM is
Monitoring and tollorable is 80 and in 4th quarter of 1393 is 250 and in first quarter of 1394 it
became 20, in 4th quarter of last year, there was emergency overhaul because of
8.2.3 Measurement
rate of PPM During Corrective action #93/19.

Process customer satisfaction average of 92.5% and criterial of 90%, supplier evaluation
average of 89.5% and criteria of 80%, delaye in product delivery with average of
6 working days in 6 months and criteria of 7 days in 6 months.

21
REFERENCE, AS
This Clause
APPLICABLE
Has been
mark √

Mr. Heyhat was interviewed.

There are some laboratories within the organization including Water and
Oil, chemical and Electronics & Instrument.
ISIRI 3132 has been required to be fulfilled its requirements by products
(Round Bar).
Procedure of Inspection of In-process and finished products #P-23/05 was
established by the organization.
Records of some mechanical properties resulted from Mechanical
Properties Laboratory were checked as below:
YS UTS EL
Heat No. 400 600 16%
20.9
942994 508 654
5%
495
942940 639.6 22%
Monitoring and .5
9134470 498 659 23%
8.2.4 Measurement of 
Product
Control of Nonconforming Procedure PR-QC-03-03 was established by
the organization.
Product conformity, analysis records were checked in which capability of

Process (OPC and CP) had been calculated. Reports of fourth quarter of
year 1393 and 1st quarter of year 1394 were checked. Data related to
some parameters have been gathered and its Distribution was checked to
be Normal e.g. phosphorus percentage and weight if bars.
Steel Making Laboratory (Chemical Laboratory) was visited. Specimens
are prepared according to Instruction of Quant metering Specimen CP.
Daily Reports of laboratory were checked e.g. heat no. 940539 and
943296. Calibration of Quant meter device was checked. It is calibrated
before use (CBU). Work environment conditions have been defined as
humidity less than 60%.
Control of Nonconforming Procedure PR-QC-03-03 was established by

the organization. Conforming Product. But there is no record of NCP for
Control of Non final product in this year (after installation of ISO) mentioned NCP in
analysis of data is for the before-ISO-implementation period.
8.3 Conforming
But for purchasing materials there is issued forms because criteria of 
Product
purchased items was different with order such as a cargo in date
1394/05/11 from Iraq, which have a different analysis with order, so they
reject cargo back to Iraq. Issued form serial is 3.
21
REFERENCE, AS
This Clause
APPLICABLE
Has been
mark √

According to the Data Analysis & Process Monitoring Procedure (PR-MA-06-

03), they have developed a from for processes criteria (FR‐MA‐14‐03); the
record of data analysis and process monitoring was observed for example PPM is
tollorable is 80 and in 4th quarter of 1393 is 250 and in first quarter of 1394 it
became 20, in 4th quarter of last year, there was emergency overhaul because of
8.4 Analysis of Data 

rate of PPM During Corrective action #93/19.
customer satisfaction average of 92.5% and criterial of 90%, supplier evaluation
average of 89.5% and criteria of 80%, delaye in product delivery with average of
6 working days in 6 months and criteria of 7 days in 6 months.

8.5 Improvement
Continual Continual improvement in PAP as its manual is in analysis of data and
8.5.1
Improvement management reviews plus monthly synchronization meetings. 
Procedure of corrective and preventive actions PR-QA-03-03. Corrective

8.5.2 Corrective Action and preventive action requests are recorded on FR-MA-07.
Records of some determined corrective and preventive actions were
checked as follow:
 Corrective action #93/19 about quality issues, 
8.5.3 Preventive Action  Corrective action #94/03 about objectives,
 Corrective action #94/04 about environmental aspects
 PREVENTIVE action #94/07 about overhaul
 Corrective action #94/09 training issues for Mr. Bigdeli,

21
By exception we indicate the specific Strengths and weakness of the organization in light of the management system of the management system, as we
perceive and seen through processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and
planning of the assessment. This aspect relates to AVA™ as it does to the protection of consumers in the client-organization’s role within their respective
supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Control of documents (automation software) Control of records (Back Up)
Manufacturing site ‐

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
action Request Type II Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
FK-01-15: In some cases, operational control was not effective (details in form 008)
FK-02-15: some organization’s environmental aspects did not identified comprehensively.
FK-03-15: There was no record of back up for warehouse section
Observation Form-018 – with uniquely specific identification:
ATL: Bijan Rajabi Date: 23-July 2015
END of REPORT
FORM-009 – MS Reporting,
FORM-014 – Opening Meeting Checklist
FORM-008 – RA / AR, as requires
FORM-017 – Closing Meeting Checklist
FORM-018 – OBS, as requires
FORM-005 – Participants of opening & closing meetings
FORM-010 – As requires, recommendation for CoR
FORM-004 – Assessment Plan
FORM-026 – Assessment documents check-sheet,
FORM-007 – Planning onto -004, as process determined
for guidance purpose

BRSM Form 009 Qmsems FK

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BRSM

PHYSICAL LOCATION(s): No. 14, Opposite of Be'sat Complex,

Phase II Audit Date(s): 20,21,22,23 July 2015

Organization uses “PR-MA-01-01” as procedure of control of documents

“PR-HSE-07-02” Procedure of Communication, Consultation &

There is a work instruction for monitoring and measurement of

1- Environmental noise is measured average level is 65 DB which IRAN

Mr. Fathalian and Mr. Khosrawi were interviewed.

As per required by Iranian DOE for environmental self-declaration,

IMS policy Rev.03 QP-MA-01 and dated 1394.01.22 was evaluated.

IMS policy Rev.03 QP-MA-01 and dated 1394.01.22 was evaluated.

Objective five: Optimizing resource consumption

Management Mr Akkaf set Mr. Khosrawi QA manager as his representative in QMS

Procedure of maintenance and preventive maintenance of software and

Company has clean and tidy environment.

FK has bought production line and technology from an Italian company;

Procedure of sale PR-BU-02-08 rev. 08 was checked.

Procedure of customer feedback evaluation P-18, and work instruction of

Procedure of sale PR-BU-02-08 rev. 08 was checked.

Procedure of sale PR-BU-02-08 rev. 08 was checked.

Procedure of customer feedback evaluation P-18, and work instruction of

Control of (D & D)

7.4.1 Purchasing Process Responsible: Mr. M. Khosrawi 

Responsible: Mr. M. Khosrawi

“PR-HSE-07-02” Procedure of Communication, Consultation &

Mr. Heyhat was interviewed.

Product conformity, analysis records were checked in which capability of

Control of Nonconforming Procedure PR-QC-03-03 was established by

According to the Data Analysis & Process Monitoring Procedure (PR-MA-06-

Procedure of corrective and preventive actions PR-QA-03-03. Corrective

FK-02-15: some organization’s environmental aspects did not identified comprehensively.

FK-03-15: There was no record of back up for warehouse section

Observation Form-018 – with uniquely specific identification:

ATL: Bijan Rajabi Date: 23-July 2015

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