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e-Learning as a Tool
ool for Corporate Training in Service Sector
S
ABSTRACT
Information technologies and the arrival of ee-learning companies like NIIT Limited, Gurukul Online
applications in numerous organizations have made an Learning Solutions, Tata interactive system, Magic
elementary difference to the way organizations Software, 24X7 Learning, Edu comp providing
convey training and development comfortable, corporate
rate training and education through e-learning.
e
activities and knowledge to their employees. Such In E-learning
learning you can learn through internet, Intranet,
organizations
ations have developed come up to ee-learning CD-ROM, DVD etc. E-LearningLearning is making use of
and proficiency development that overcome the technology to facilitate people to learn anytime and
logistical effort of conventional training by making anywhere. E-Learning
Learning consists of education, training,
innovative use of e-learning.
learning. This research paper and the delivery of just-in in-time information and
attempt to find out that E-learning
learning as a tool for supervision from experts. E-learning
learning means Electronic
corporate training
ining in service sector. The employees learning According to Derek Stockley (2006) “The “
from the service sector were conveniently selected in delivery of a learning, training or education program
order to evaluate E-Learning
Learning as a tool for corporate by electronic means. E-learning
learning involves the use of a
training. The primary data source is the questionnaire computer or electronic device (e.g. a mobile phone) in
that was distributed to the employees of service some way to provide training, educational or learning
sector.. Data were then analyzed using SPSS. Findings material”.
”. “The use of electronic media and
conformed that age, qualification, designation of information and communication technologies in
employees were taken to influence on the basis of education, teaching and training is called E-learning”.
E
employees perception on E-learning
learning as a tool for
corporate training in service sector. “Various institutes have adopted e-learning
e as their
training method due to the effectiveness of e-learning.
e
Keywords— E-learning as a tool for corporate The success of e-learning
learning includes both better service
training, service sector and low cost (Bates, 2010)”. E-learning
E is reaching
trendy in the workplace due to its advantages. First,
many workplaces raise employees to maintain their
INTRODUCTION knowledge as well as skills for their job and e- e
learning can provide employees with flexible entrance
In this present state of affairs technology is so build to training materials “(Jia, Wang, Ran, Yang, Liao, &
up that you can learn anything anywhere, anytime all Chiu, 2011). In addition, e-learninge offers
the way through E-learning.
learning. Several companies have organizations countless benefits, such as worldwide
monetary problem, they do not attempt a huge no of updates, instant delivery of training materials in
trainers so they use e-learning
learning which is out of the various formats, consistent quality, and cost
ordinary and save capital, trainee are also enjoying effectiveness (Biech, 2008)”. “Second, enlightening
their task with the use of E-learning.
learning. In India
H01: There is no significant difference in Employees 2. Testing Hypothesis with respect to Qualification
Perception of E-learning as a tool for corporate
H02: There is no significant difference in Employees
training in Service sector with respect to Designation
Perception of E-learning as a tool for corporate
level.
training in service sector with respect to Qualification.
E-learning as tool for corporate training in Service
A one way ANOVA was conducted to compare the
sector with respect to Designation level, the value of
Employees Perception of E-learning as a tool for
significant was found to be p=.401 (Table 1.2 a)
corporate training in manufacturing sector with
which is higher than the significant value of .05 which
respect to Qualification.
means that the null hypothesis is accepted (H01) There
is no significant difference in Employees Perception 1)UG (Under Graduate), 2)PG (post graduate), 3)Ph.
of E-learning as a tool for corporate training in D (Doctor of philosophy)
Service sector. Which is considered that the
The Employees Perception of E-learning as a tool for
Perception of Employees regarding E-learning as a corporate training in Service sector with respect to
tool for corporate training medium with respect of Qualification were analyzed, the value of significant
designation level E-learning system was successfully was found to be p=.772 (Table 1.3a) which is greater
perform in better way in the organization. than significant value .05 which means that the null
4) Chen, E.T. (2008). “Successful E-Learning in 9) Sloman, M. (2002) E-Learning Revolution: from
Corporations”, Communications of the IIMA, Propositions to Actions, CIPD.
8(2), 45-54.
10) Yap, M., Holmes, M. R., Hannan, C., & Cukier,
5) http://derekstockley.com.au/elearning- W. (2010). The relationship between diversity
definition.html, 23. 04. 2006 training, organizational commitment, and career
satisfaction. Journal of European Industrial
http://www.editlib.org/?paper_id=35977&fuseacti Training, 34(6), 519- 538.
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