DIVISIONAL QUALITY MANUAL Document No.

ENVIRONMENT DIVISION 1-1741-1000

Rev. No. 5
Page 1 of 9

DIVISIONAL QUALITY MANUAL

ENVIRONMENT DIVISION

5 08/08/08 General Revision DDC DRC HOD

4 09/07/07 General Revision DDC DRC HOD

3 19.06.06 Revised and Issued for implementation DDC DRC HOD

2 15.01.03 Revised and Issued for Implementation DDC DRC HOD

Incorporated
1 18.11.02 DDC DRC HOD
corporate quality objectives and interface plan
Issued for Implementation
0 29.07.02 DDC DRC HOD
(after revising to meet ISO-9001,2K version requirements)
Reviewed Approved
Rev. No Date Purpose Prepared by
by by

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 DIVISIONAL QUALITY MANUAL Document No.
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
Page 2 of 9

Abbreviations:

DCA DATA COLLECTION AGENCY

DDC DOCUMENT DRAFTING COMMITTEE
DRC DOCUMENT REVIEW COMMITTEE
HOD HEAD OF DIVISION
DQR DIVISIONAL QUALITY REPRESENTATIVE
GL GROUP LEADER
JE JOB ENGINEER
LE LEAD ENGINEER
MR MANAGEMENT REPRESENTATIVE
TOR TERMS OF REFERENCE
5 MOEF MINISTRY OF ENVIRONMENT & FORESTS
DCA DATA COLLECTION AGENCY

Document Drafting Committee Members:

Mr. J.K.Joshi, AGM

Mr. Pratap Singh, Senior Manager
5
Mr. P.K. Goel, Manager

Document Review Committee Members

Mr. B.B.Lal, AGM

Mr. V. S. Chhaya, AGM
Mr. Susheel Sadh, AGM
5

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 DIVISIONAL QUALITY MANUAL Document No.
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
Page 3 of 9

CONTENTS

SECTION DESCRIPTION PAGE

NO.

1.0 INTRODUCTION OF THE DIVISION 4

2.0 ORGANISATION STRUCTURE OF THE DIVISION 7

3.0 RESPONSIBILITY & AUTHORITY 8

4.0 QUALITY OBJECTIVES OF THE DIVISION 9

5.0 INTERFACE PLAN OF THE DIVISION 9

6.0 MATRIX OF RECORDS GENERATED IN THE DIVISION 9

7.0 QUALITY PLANS FOR THE DIVISIONAL PROCESSES 9

(2-1741-1001)

ATTACHMENTS

Annexure I INTERFACE PLAN 3 Pages

Annexure II MATRIX OF RECORDS 1 Page

STANDARD QUALITY PLAN 2-1741-1001

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 DIVISIONAL QUALITY MANUAL Document No.
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
Page 4 of 9

1.0 INTRODUCTION OF THE DIVISION

The Environment Division provides services in industrial water treatment, waste water
management, tertiary treatment of waste water for recycling, stack height requirement,
design of ambient air quality monitoring systems, solid waste management, Environment
Impact Assessment Studies, and Environment Audit and many other services related to
environmental protection.

1.1 SERVICES OFFERED

The major services offered by Environment Division are as follows:

- Development of process design, basic engineering, indicative layout, preparation

of specification of equipment and materials, review of detail engineering of
turnkey contractor, assistance in commissioning and associating in performance
guarantee runs for waste water and water treatment facilities (consultancy
services with Contractor’s scope on turnkey basis).

- Environmental Impact Assessment of existing and proposed facilities including

the preparation of Environment Management Plans.

- Audit of industrial plants to evaluate environmental performance and recommend

measures to improve on the same, thus leading to waste minimization.

- Consultancy services related to air quality measurement, network design.

- Other services related to the environment protection.

1.2 FUNCTIONS OF THE DIVISION

1.2.1 Design, Engineering, Study And Other Related Activities:

A. WASTE WATER TREATMENT

a) Formulation and review of Design basis

b) Preparation of Process Package/Specifications
c) Preparation of Technical Part of bid document
d) Review of bids, preparation of technical bid analysis and recommendation
e) Review of Vendor drawings/documents after award of work
f) Assistance in commissioning and associating in Performance Guarantee run

B. WATER TREATMENT

a) Formulation and review of Design Basis

b) Preparation of Process specifications
c) Preparation of Technical specification for Tender/Material Requisition
d) Review of bids, preparation of technical bid analysis and recommendation
e) Review of vendor drawings and documents after the award of work
f) Assistance in commissioning activities

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Rev. No. 5
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C. EIA STUDIES

a) Collection of basic inputs like location map, project details, site selection
criteria and, any other specific issue to be considered for
maintaining/improving environment.

b) Impact identification.

c) Preparation of TOR for approval by MOEF

5

d) Freezing of the scope of work and award of work to various agencies for
land use pattern studies, flora & fauna impact assessment studies,
consequence analysis due to hydrocarbon releases in water bodies, 5
marine impact assessment studies and DCA (collection of baseline data
with respect to air, water, noise, soil, micro meteorology, socio-economic,
etc.) as applicable.

d) Statistical Analysis of baseline data collected by above mentioned

agencies.

e) Prediction and impact assessment of the project.

f) Preparation of Environmental Management Plan to mitigate the negative impact.

g) Assistance to customer in obtaining clearance from Statutory Authorities.

D. ENVIRONMENTAL AUDIT

a) Identifying all major sources of effluent/emission from process units.

b) Characterization and quantification of all identified effluents/emissions.

c) Ascertain present status of environmental management system existing

in the complex.

d) Preparation of draft report and submission to customer, suggesting

remedial measures required in terms of modification/augmentation/
revamping of the environmental management systems.

e) Discussions and incorporating comments from customers.

f) Incorporating budgetary estimates of modification/augmentation/

retrofitting works as obtained from Cost Engineering Department.

g) Preparation and submission of final report.

E. GASEOUS EMISSION CONTROL

a) Estimation of Stack height based on guidelines given by Central Pollution

Control Board and existing Ground Level Concentration.

b) Input for preparation of monitoring equipment specification.

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Rev. No. 5
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F. SOLID & HAZARDOUS WASTE MANAGEMENT 5

a) Inventory Management including identification, quantification,

segregation, handling and disposal.

b) Hazardous waste site impact analysis.

c) Design of Solid Waste Management Facility.

d) Technical Specs. of Solid Waste Management Facility for Material

Requisition/Tender.

G. MISCELLANEOUS

a) In addition to the major services as mentioned above, Environment

Division provides Resource Recovery & Recycle, Pollution Prevention & 5
Waste Minimization and other services related to the Environment field.

b) Environment Division also provides inputs for technical proposals to

Marketing/Projects for all above services.

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 DIVISIONAL QUALITY MANUAL Document No.
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
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2.0 ORGANISATION STRUCTURE OF THE DIVISION

The organisation structure for performing various functions of Environment Division shall
be as follows:

DIRECTOR (TECHNICAL)

EXECUTIVE DIRECTOR
5
(TECHNICAL)

HEAD OF DIVISION
(HOD)

5
DQR SR.SECY

Coordinator - Risk
& Knowledge

GROUP GROUP GROUP

LEADER LEADER LEADER
(I) (II) (III)

COMPUTER SUPPORT STAFF LIBRARY - DIVISIONAL TECHNICAL HINDI

COORDINATION (NON TECH.) TECH. PRESENTATION EVALUATION COORDINATION
DOCUMENTS

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ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
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3.0 RESPONSIBILITY AND AUTHORITY

Responsibility and Authority for performing various functions are as follows:

3.1 HEAD OF DIVISION (HOD)

HOD is responsible and has the authority for all Environment Division activities. He
directs the overall policies, planning and management of activities of Environment
Division to ensure its smooth functioning. He shall also maintain close coordination with
Divisional Heads associated with the projects to achieve this objective. In addition to the
responsibilities assigned in Quality Manual (Corporate Level) the responsibilities of
divisional head will include the following:

- Develop and supervise the division personnel at different levels.

- Apprise top management of important or unusual events, specially those
which may affect the financial status.
- Provide support and input for reviewing periodically the basic policies
and practices of the company as required to accomplish assigned tasks.
- Review the requirements of manpower forecast and other resources and
initiate suitable action to meet the demand.
- Review the training needs for the division personnel & intimate the same
to Training & Development Division for further necessary action.

HOD can delgate his authority in a limited manner for a limited duration to a person
conidsered competent and not below the level of Senior Manager.

3.2 DIVISIONAL QUALITY REPRESENTATIVE (DQR)

DQR reports to the HOD. The responsibilities of DQR shall be as given in Quality Manual
(Corporate Level) (1-0000-001). He shall assist the HOD in terms of:

- Coordination with MR
- Maintenance and distribution of QA documents
- Maintenance of relevant quality records.

3.2.1 Group Leader (GL)

GL reports to HOD for general administration work allocation and guidance. He will
guide, review and approve the jobs performed by lead/job engineers. He ensures that
agreed design basis and authenticated inputs are available to start the job. He assists
HOD in day to day job of the division as and when required. He ensures that the job is
performed in accordance with procedure and established practices, adhering to quality
assurance system. He also provides technical inputs to Marketing Division. He performs
activities mentioned in Standard Quality Plan as relevant to the job.

3.2.2 Lead Engineer (LE)/Job Engineer (JE)

JE will carry out design and engineering activities as per the procedure specified. The
LE will check and review the design and engineering works done by JE. Also, JE and
LE will assist the GL in day to day work and also to perform activities as mentioned in
Standard Quality Plan, maintain job files, records, standards, interact with other
divisions as and when required.

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ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
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4.0 QUALITY OBJECTIVES OF THE DIVISION

Quality objectives of the division are documented separately in Document No.: 9-1741-
0701, Rev. No. 0. The same shall be referred for implementation.

5.0 INTERFACE PLAN OF THE DIVISION

The interface plan of the division is attached with this manual as Annexure-I.
5

6.0 MATRIX OF RECORDS GENERATED IN THE DIVISION

Matrix of records generated in the division is listed in the table titled “Matrix of Records –
Environment Division”, attached with this manual as Annexure-II.

7.0 QUALITY PLANS FOR DIVISIONAL PROCESSES

Standard quality plan of the division shall be as per 2-1741-1001.

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 INTERFACE PLAN Annexure I to
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
Page 1 of 3

Sl. REFERENCE INPUT OUTPUT

REMARKS
No. ACTIVITY/PROCESS FROM NATURE OF INTERFACE TO NATURE OF INTERFACE

A Waste Water Treatment

1 Award of Work Project Receipt of information regarding PDD/POSD/ Request for data on effluents
Divisions/ the award of project and its scope General Civil and battery limits
Customer of work
2 Effluent Summary Project PDD: Receipt of data on effluents PDD/POSD/ Submitting Consolidated
Divisions/ emanated from various process General Effluent Summary for review/
PDD/POSD/ units. Civil/ Project approval
General POSD: Receipt of data on Divisions/
Civil effluents emanated from various Customer
offsites.
General Civil: Receipt of data on
effluents emanated from
contaminated rain water
3 Process Project As input to Tender Document
Package/Specifications - do - - do - Divisions/ (Environment Job
Customer Specifications)
4. Evaluation of offers and Project Receipt of relevant data from the Project As Technical Queries &
providing technical Divisions/ received offers Divisions/ Technical Bid Analysis 5
recommendations General General Civil
Civil
B Water Treatment
1 Award of Work Project Receipt of information regarding
Divisions/ the award of project and its scope - -
Customer of work
2 Process Specifications PDD Receipt of design basis and other Project As input to Tender Document
related process data sheets Divisions/ (Environment Job
Customer Specifications)
3. Evaluation of offers and Project Receipt of relevant data from the Project As Technical Queries &
providing technical Divisions/ received offers Divisions/ Technical Bid Analysis
recommendations General General Civil
Civil

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 INTERFACE PLAN Annexure I to
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
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C Environmental Impact Assessment

1 Award of Work & Project Divisions/ Receipt of information
Project Submitting Scope of Work for
Tender Document for Customer regarding the award of project
Divisions/ third party for collecting base
hiring third party and its scope of work
C&P line data
agencies
2 Terms of Reference Project Divisions/ Receipt of project related Project
(TOR) Customer details / Detailed Feasibility Divisions/ Submitting the TOR
Report Customer
EIA Report PDD Receipt of stack emission data Project Submitting for review &
3 Third Party Base Line Data Divisions/ approval
PDD/POSD Customer
Receipt of Noise data (through
Project Divisions, unless self
co-ordinated job)
Customer Receipt of basic data such as
existing drawings, available
data etc.
4 Invoices Third Party Receipt of deliverables from F&A Recommending payment to In case of
Agencies third party agencies third party agencies, as per self co-
payment plan ordinated
job only.

D Environmental Audit (Waste Water)

1 Award of Work Project Divisions/ Receipt of information Project Request for existing
Customer regarding the award of project Divisions/ environmental data
and its scope of work Customer
2 Design Basis Customer/ Receipt of existing Project Submission to Customer for
PDD/POSD/General Divisions/ review & approval 5
3 Audit Report environmental data and
Civil effluent data from new units, if Customer
any, from internal
divisions/departments
E Gaseous Emission Control
1 Stack Height estimation Project Divisions/ Receipt of data on emission Project Submitting the estimated data
PDD/HMTD (through Project Divisions, Divisions/
unless self co-ordinated job) PDD/HMTD
2 Stack Monitoring Project Divisions/ Receipt of data on various air Project Submitting the monitoring

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 INTERFACE PLAN Annexure I to
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
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Customer pollution monitoring Divisions/Inst methodology and process

parameters required to be rumentation/ requirements
carried out. Customer
F Solid & Hazardous Waste Management
1 Design Basis Project Receipt of data on various Project Submitting the specifications
2 Report/Specifications Divisions/PDD Solid/Hazardous waste to be Divisions/ as tender input and for
/ Customer handled Customer review/approval
G Others
1 Proposals Marketing Receipt of proposal input Marketing Submitting the proposal input
requests and submitting the
same
2 Material Specifications SMMS Receipt of Material of Project Incorporating in respective
Construction for various Divisions/ Process Package/Report
applications, as and when Customer
required
3 Cost Estimations Project Cost Submitting input for cost
Receipt of design basis &
Divisions/PDD/ other project related details Engineering estimation, as required
Customer
4 Comments on Process Project Engineering comments on Project Incorporating in respective
Packages/Specifications Divisions/General various Process Divisions/ Process Package/
Civil Packages/Specifications Customer Specification
5 Tender/Report Inputs Piping, Packaged Receipt of Tender/Report Customer/ Submitting the Tender/Report Only in
Equipment, Rotating Inputs C&P case of
Equipment, Static self co- 5
Equipment, General ordinated
Civil, Structural & job
Architectural,
Electrical,
Instrumentation,
Project Engineering
Management,
SMMS, Costing and
Planning &
Scheduling

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 MATRIX OF RECORDS Annexure-II to
ENVIRONMENT DIVISION 1-1741-1000
Rev. No. 5
Page 1 of 1
Storage,
Maintenance
Activity/Process Record Generated Retention Period
and Disposition
Responsibility
Preparation of Process Process Package/ 2 years after
Package/Specifications Specifications LE commissioning of the
project
Carrying out EIA Report 2 years after submission
Environmental Impact of the report
LE
Assessment (EIA)
Studies
Evaluation of Bids Technical Bid 2 years after
Analysis LE commissioning of the
project
Preparation of Technical Agreed 2 years after
Technical Agreed Variations LE commissioning of the
Variations project
Carrying out Environmental Audit 2 years after submission
LE
Environmental Audit Report of the report
Review and approval of Reviewed 2 years after completion
vendor design, Documents of the project
LE
drawings and
documents
NCR Corrective notes Internal/External One and a half years
raised during QMS Audit Reports (NC after the audit or NCs
DQR
Audit corrections) complied, whichever is
later
Processing of Deviation/ One and a half years
Concession/Deviation Concession DQR+GL after completion of the
Requests Comments project
Feedbacks Processing Processed Feedback One and a half years
Reports DQR+GL after completion of the
project 5
MRC Meetings Action Taken Reports Up to Current Financial
DQR
on MRC Meetings Year
Competency Gap Competency Gap Indefinite
Analysis Analysis Filled-up HOD
Format
Training Imparted in Training Records of Indefinite
Environmental Division Employees in HOD
Environment Division

Abbreviations:

LE - Lead Engineer
GL - Group Leader 5
DQR - Divisional Quality Representative
HOD - Head of Division

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