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I
n a business,
Human Resource
is one of the
disciplines which
drives business for
competitiveness. To
achieve this training
is very important.
Competent
employees will not
remain competent forever. Their skills can deteriorate; technology may make their skills
obsolete; the organization may move into new areas, changing the type of jobs that exist
and the skills necessary to do them. This reality has not been overlooked by
management.
In order to train the employees the training need analysis is a must for enabling them
to provide quality services to the customers both inside and outside.
In order to assess the training needs, it is also necessary to derive the job contents and
job descriptions for each category and cadre in respect of Employees working in all the
Departments.
Calendar of Events for Assessment of Training Needs
After doing training need analysis, we can divert skills into three categories: technical,
interpersonal and problem solving. Most training activities seek to modify one or more of
these skills.
Interpersonal: Almost all employees belong to a work unit. To some degree, their work
performance depends on their ability to effectively interact with their co-workers and their
boss. Some employees have excellent interpersonal skills. But others require training to
improve theirs.
Training methods: Most training takes place on the job. This can be attributed to the
simplicity of such methods and their usually lower cost. However, on-the-job training can
disrupt the workplace and result in an increase in errors as learning proceeds. Also,
some skill training is too complex to learn on the job. In such cases, it should take place
outside the work setting.
On-the-Job Training:
Popular on-the-job training
methods include job
rotation and understudy
assignments. Job rotation
involves lateral transfers
that enable employees to
work at different jobs.
Both job rotation and
understudy assignments
apply to the learning of technical skills. Interpersonal and problem-solving skills are
acquired more effectively by training that takes place off the job.
# H. V. Vasuki
Director
Chinmaya Institute of Management
#7, D'Costa Layout
1st Cross, Cooke Town
Bangalore - 84
Ph: 9845204013