POINTERS for FBS:

 FOODSERVICE SYSTEMS
 TYPES OF RESTAURANTS
 TELEPHONE ETHICS:
 Telephone call receiving procedure
 Professional telephone etiquette
 Widely used phrases
 Taking massage
 Answering telephone in hotel &
restaurant: Dos & DON’Ts
  Telephonic spelling codes
 MISE EN PLACE
 FLATWARE
 GLASSWARE
 Glasswares - introduction
 History of glass
 How they are made at present??
 Why glass is used?
 Importance of glass drinkwares
 Types of glasswares
 Glasswares manufacturing companies