Atex BSM

MOTOTRBOTM TWO-WAY RADIOS
XPR 7000 Ex Series

DP4000 Ex Series
XiR P8000 Ex Series
DGP 8000 Ex Series
BASIC
SERVICE MANUAL
iii
Foreword
This manual covers all models of the XPR™ XiR™ DGP™DP series Portable Radios, unless otherwise specified. It
includes all the information necessary to maintain peak product performance and maximum working time, using levels 1
and 2 maintenance procedures. This level of service goes down to the testing, programming and maintenance of the radios
but does not cover opening the radios and is typical of some local service centers, self-maintained customers, and
distributors.
Product Safety and RF Exposure Compliance

Before using this product, read the operating instructions
! for safe usage contained in the ATEX Safety Manual
Caution (68012007083) enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF/ICNIRP energy exposure
requirements. Before using this product, read the RF energy awareness information and operating
instructions in the Product Safety and RF Exposure booklet enclosed with your radio to ensure
compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site:
http://www.motorolasolutions.com/governmentandenterprise
Intrinsically Safe Radio Information(only applies to ATEX/IECEx radios)

Hazardous Location Safety Instruction and Approved Accesories Listing for Radio Models below:
• XPR 7550 Ex (NAG Full Keypad Model)
• DP4801 Ex (EMEA Full Keypad Model)
• DP4401 Ex (EMEA Non Keypad Model)
• XiR P8668 Ex (APAC Full Keypad Model)
• XiR P8608 Ex (APAC Non Keypad Model)
• DGP 8550 Ex (LACR Full Keypad Model)
• DGP 8050 Ex (LACR Non Keypad Model)
IECEx
The models listed above, when properly equipped with the battery NNTN8359_, are certified for use
per the classification below:
• Ex ib IIC T4 Gb (Approved for Zone 1,2, Equipment group II, Gasgroup C, Temperature classs
T4)
• Ex ib IIIC T130 °C Db (Approved for Zone 21,22, Equipment group III, Dustgroup C)
• Ex ib I Mb (Approved for Zone M2, Equipment group I)
ATEX
The radio models listed above, when properly equipped with the battery NNTN8359_, are certified for
use per the classification below:
• II 2G Ex ib IIC T4 Gb (Approved for Category 2G/Zone 1,2, Equipment group II, Gasgroup C,
Temperature class T4)
• II 2D Ex ib IIIC T130 °C Db (Approved for Category 2D/Zone 21,22, Equipment group III,
Dustgroup C)
• I M2 Ex ib I Mb (Approved Category/Zone M2, Equipment group I)
The radios listed above are certified for:
• Ambient temperature range: -20°C ≤ Tamb ≤ 55 °C
• Ingress protection level: IP64
Operational Cautions for Intrinsic Safe Equipment

Radios must ship from the Motorola manufacturing facility with the potentially explosive atmosphere capability and the
intrinsic safety approval labelling (FM, UL, CSA, ATEX/IECEx or ATEX). Radios will not be upgraded to this capability and
labeled once they have been shipped to the field. A modification changes the radio’s hardware from its original design
configuration. Modifications can only be made by the original product manufacturer.
• Do not operate radio communications equipment in a potentially
! explosive atmosphere unless it is a type especially qualified (for

example, FM, UL, CSA, or ATEX/IECEx or ATEX approved). An
Caution explosion or fire may result.
• Do not operate a radio unit that has been approved as intrinsically
safe product in a potentially explosive atmosphere if it has been
physically damaged (for example, cracked housing). An explosion or
fire may result.
• Do not replace or charge batteries in a potentially explosive
atmosphere. Contact sparking may occur while installing or
removing batteries and cause an explosion or fire.
• Do not replace or change accessories in a potentially explosive
atmosphere. Contact sparking may occur while installing or
removing accessories and cause an explosion or fire.
• Turn the radio off before removing or installing a battery or
accessory.
• Do not disassemble an intrinsically safe product in any way that
exposes the internal circuits of the radio.
• Failure to use an intrinsically safe approved battery or Approved
accessories specifically approved for the radio unit may result in the
dangerously unsafe condition of an unapproved radio combination
being used in a hazardous location.
• Unauthorized or incorrect modification of the intrinsically safe
approved Product will negate the approval rating of the product.
• Incorrect repair or relabeling of any intrinsically safe Agency-
approved radio could adversely affect the Approval rating of the
radio.
• Use of a radio that is not intrinsically safe in a potentially explosive
atmosphere could result in serious injury or death.
Repairs of Motorola ATEX/IECEx certified intrinsically safe radios must be

carried out ONLY by Motorola I.S. trained personnel, who are aware of the
special parts required and the procedures necessary to maintain the ATEX/
IECEx conformance of the product. The Motorola internal service centres
undergo regular training and receive a Motorola internal certification that
enables them to conduct ATEX/IECEx repairs.
v
Computer Software Copyrights
The Motorola products described in this manual may include copyrighted Motorola computer programs stored in
semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in
any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the
Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in
any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not
be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or
patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the
sale of a product.
Document Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission
of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic
or mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product
or circuit described herein; nor does it cover any license under its patent rights nor the rights of others.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective
owners.
© 2012 Motorola Solutions, Inc.
All rights reserved.
Notes
vii
Document History
The following major changes have been implemented in this manual since the previous edition:
Edition Description Date
68012008005-A Initial Release Dec. 2012

viii
Notes
Table of Contents ix
Table of Contents
Foreword ........................................................................................................iii
Product Safety and RF Exposure Compliance ........................................................................................... iii
Intrinsically Safe Radio Information(only applies to ATEX/IECEx radios) .................................................. iii
Operational Cautions for Intrinsic Safe Equipment.....................................................................................iv
Computer Software Copyrights ...................................................................................................................v
Document Copyrights ..................................................................................................................................v
Disclaimer....................................................................................................................................................v
Trademarks .................................................................................................................................................v
Document History ....................................................................................... vii
Chapter 1 Introduction ......................................................................... 1-1

1.1 Notations Used in This Manual .................................................................................................... 1-1
1.2 Radio Description ........................................................................................................................ 1-1
1.2.1 ATEX/IECEx Full Keypad Model ..................................................................................... 1-2
1.2.2 ATEX/IECEx Non Keypad Model .................................................................................... 1-3
1.3 .Portable Radio Model Numbering Scheme ................................................................................ 1-4
1.4 Model Charts ............................................................................................................................... 1-5
1.4.1 Model Charts NAG (VHF & UHF) .................................................................................... 1-5
1.4.2 Model Charts EMEA & ANZ (VHF & UHF) ...................................................................... 1-7
1.4.3 Model Charts APAC (VHF & UHF) .................................................................................. 1-9
1.4.4 Model Charts LACR (VHF & UHF) ................................................................................ 1-11
1.5 Specifications ATEX/IECEx ....................................................................................................... 1-13
Chapter 2 Test Equipment and Service Aids ..................................... 2-1

2.1 Recommended Test Equipment .................................................................................................. 2-1
2.2 Service Aids ................................................................................................................................. 2-2
2.3 Programming, Testing and Alignment Cable ............................................................................... 2-3
Chapter 3 Transceiver Performance Testing ..................................... 3-1

3.1 General ........................................................................................................................................ 3-1
3.2 Setup ........................................................................................................................................... 3-1
3.3 Display Model Test Mode ............................................................................................................ 3-3
3.3.1 Entering Display Radio Test Mode .................................................................................. 3-3
3.3.2 RF Test Mode.................................................................................................................. 3-3
3.3.3 LED Test Mode................................................................................................................ 3-9
3.3.4 Backlight Test Mode ........................................................................................................ 3-9
3.3.5 Speaker Tone Test Mode ................................................................................................ 3-9
3.3.6 Earpiece Tone Test Mode ............................................................................................... 3-9
3.3.7 Audio Loopback Earpiece Test Mode.............................................................................. 3-9
3.3.8 Battery Check Test Mode .............................................................................................. 3-10
3.3.9 Button/Knob/PTT Test Mode ......................................................................................... 3-10
x Table of Contents
3.4 Display Model Test Mode .......................................................................................................... 3-11

3.4.1 Color Display Test ......................................................................................................... 3-11
3.5 Non-Display Model Test Mode................................................................................................... 3-12
3.5.1 Entering Non-Display Radio Test Mode ........................................................................ 3-12
3.5.2 RF Test Mode ................................................................................................................ 3-12
3.5.3 LED Test Mode.............................................................................................................. 3-12
3.5.4 Speaker Tone Test Mode .............................................................................................. 3-12
3.5.5 Earpiece Tone Test Mode ............................................................................................. 3-13
3.5.6 Audio Loopback Earpiece Test Mode............................................................................ 3-13
3.5.7 Battery Check Test Mode .............................................................................................. 3-13
3.5.8 Button/Knob/PTT Test Mode ......................................................................................... 3-13
Chapter 4 Radio Programming and Tuning ....................................... 4-1

4.1 Introduction .................................................................................................................................. 4-1
4.2 Customer Programming Software Setup ..................................................................................... 4-1
4.3 AirTracer Application Tool............................................................................................................ 4-2
4.4 Radio Tuning Setup ..................................................................................................................... 4-2
Chapter 5 Radio Maintenance Procedures for ATEX/IECEx Certified

Radios 5-1
5.1 Introduction .................................................................................................................................. 5-1
5.2 Preventive Maintenance .............................................................................................................. 5-1
5.2.1 Inspection ........................................................................................................................ 5-1
5.2.2 Handling Precautions....................................................................................................... 5-2
5.2.3 Cleaning Procedure ......................................................................................................... 5-2
5.3 Assembly Instruction ATEX/IECEx Certified Radios.................................................................... 5-4
5.3.1 Antenna,Battery and Dust Cover Disassembly................................................................ 5-4
5.3.2 Antenna,Battery and Dust Cover Reassembly ................................................................ 5-5
5.3.3 Nameplate and Logo Label Replacement ....................................................................... 5-5
Chapter 6 Basic Troubleshooting ....................................................... 6-1

6.1 Introduction .................................................................................................................................. 6-1
6.2 Power-Up Error Codes (Display Model only) ............................................................................... 6-2
6.3 Operational Error Codes .............................................................................................................. 6-4
Appendix A EMEA Regional Warranty, Service and Technical Support ..

A-1
A.1 Warranty and Service Support .....................................................................................................A-1
A.1.1 Warranty Period and Return Instructions.........................................................................A-1
A.1.2 After Warranty Period ......................................................................................................A-1
A.2 European Radio Support Centre (ERSC) ....................................................................................A-2
A.3 Piece Parts...................................................................................................................................A-2
A.4 Technical Support ........................................................................................................................A-3
A.5 Further Assistance From Motorola...............................................................................................A-3
Table of Contents xi
Appendix B APAC Regional Warranty, Service and Technical Support...

B-1
B.1 Level 1 Maintenance....................................................................................................................B-1
B.2 Replacement Parts Ordering .......................................................................................................B-1
B.3 Warranty Period and Return Instructions.....................................................................................B-1
.....................................................................................................................................................B-2
After Warranty Period ..................................................................................................................B-2
Support Center ............................................................................................................................B-2
Appendix C LACR Regional Warranty, Service and Technical Support...

C-1
A.1 Basic Ordering Information ..........................................................................................................C-1
A.2 Motorola Online ...........................................................................................................................C-1
A.3 Servicing Information ...................................................................................................................C-1
Appendix D NAG Regional Warranty, Service and Technical Support.D-

1
Limited Warranty .....................................................................................................................................D-1
MOTOROLA COMMUNICATION PRODUCTS ...........................................................................D-1
I. What This Warranty Covers And For How Long ..................................................................D-1
II. General Provisions ..............................................................................................................D-2
III. State Law Rights ...............................................................................................................D-2
IV. How To Get Warranty Service ...........................................................................................D-2
V. What This Warranty Does Not Cover..................................................................................D-2
VI. Patent And Software Provisions ........................................................................................D-3
VII. Governing Law..................................................................................................................D-3
Appendix E ANZ Regional Warranty, Service and Technical SupportE-1

E.1 Level 1 Maintenance....................................................................................................................E-1
E.2 Replacement Parts Ordering .......................................................................................................E-1
E.3 Warranty Period and Return Instructions.....................................................................................E-1
Support Center ............................................................................................................................E-2
Glossary ......................................................................................... Glossary-1

xii List of Figures
List of Figures
Figure 1-1. ATEX/IECEx Full Keypad Model .......................................................................................... 1-2

Figure 1-2. ATEX/IECEx Non Keypad Model ......................................................................................... 1-3
Figure 1-3. Portable Radio Model Numbering Scheme .......................................................................... 1-4
Figure 2-1. Programming, Testing and Alignment Cable ........................................................................ 2-3
Figure 2-2. Pin Layout of Side Connector .............................................................................................. 2-4
Figure 3-1. Battery Check Test Mode Display ...................................................................................... 3-10
Figure 4-1. CPS Programming Setup ..................................................................................................... 4-1
Figure 4-2. Radio Tuning Equipment Setup ........................................................................................... 4-2
Figure 5-1. Antenna and Battery Removal ............................................................................................. 5-4
List of Tables xiii
List of Tables
Table 1-1. Radio Frequency Ranges and Power Levels....................................................................... 1-1

Table 2-1. Recommended Test Equipment ........................................................................................... 2-1
Table 2-2. Service Aids ......................................................................................................................... 2-2
Table 2-3. Pin Configuration of Side Connector.................................................................................... 2-4
Table 3-1. Initial Equipment Control Settings ........................................................................................ 3-1
Table 3-2. Front Panel Access Test Mode Displays.............................................................................. 3-3
Table 3-3. Test Environments................................................................................................................ 3-4
Table 3-4. ATEX/IECEx Test Frequencies ............................................................................................ 3-4
Table 3-5. Transmitter Performance Checks ........................................................................................ 3-6
Table 3-6. Receiver Performance Checks ............................................................................................ 3-7
Table 4-1. Software Installation Kits Radio Tuning Setup ..................................................................... 4-1
Table 6-1. Power-Up Error Codes......................................................................................................... 6-2
Table 6-2. Operational Error Codes ...................................................................................................... 6-4
xiv Related Publications
Related Publications
IMPRES Adaptive Single-Unit Charger User Manual ..................................................................6816787H01
IMPRES Adaptive Multi-Unit Charger User Manual.....................................................................6816789H01
IMPRES Adaptive Multi-Unit Charger Service Manual ................................................................ 6871357L01
Remote Speaker Microphone User Manual ................................................................................. 6871003L01
IMPRES Remote Speaker Microphone User Manual .................................................................. 6871004L01
Factory Mutual Approval Manual ................................................................................................. 6871532L01
Product Safety and RF Exposure ................................................................................................6864117B25
l
Introduction: Notations Used in This Manual 1-1
Chapter 1 Introduction
1.1 Notations Used in This Manual

Throughout the text in this publication, you will notice the use of note and caution notations. These
notations are used to emphasize that safety hazards exist, and due care must be taken and
observed.
NOTE An operational procedure, practice, or condition that is essential to emphasize.
! CAUTION indicates a potentially hazardous situation which, if

not avoided, might result in equipment damage.
Caution
WARNING indicates a potentially hazardous situation

which, if not avoided, could result in death or injury.
1.2 Radio Description

The XPR™, XiR/GP™,DP, DEP™ series portable radios are available in the following frequency
ranges and power levels.
Table 1-1. Radio Frequency Ranges and Power Levels
Frequency Band Bandwidth Power Level
VHF 136–174 MHz 1 Watt
UHF 403–470 MHz 1 Watt
These digital radios are among the most sophisticated two-way radios available. They have a robust
design for radio users who need high performance, quality, and reliability in their daily
communications. This architecture provides the capability of supporting a multitude of legacy and
advanced features resulting in a more cost-effective two-way radio communications solution.
1-2 Introduction: Radio Description
1.2.1 ATEX/IECEx Full Keypad Model
Antenna
Channel Selector Knob
On/Off Volume Control Knob Emergency Button

LED Indicator
Universal Connector
Side Button 1 for Accessories
Speaker
PTT Button
Microphone
LCD
Side Button 2
Side Button 3 Menu Navigation Key
Front Buttons
Keypad
Figure 1-1. ATEX/IECEx Full Keypad Model

• ON/OFF/VOLUME KNOB – Rotate clockwise until click is heard to turn on radio; rotate counter-
clockwise until click is heard to turn off radio. Rotate clockwise to increase volume level; rotate
counter-clockwise to decrease volume level.
• LED INDICATORS – Red, green and orange light-emitting diodes indicate operating status.
• LCD (Liquid Crystal Display):
- 132x90 highly transflective color display provides visual information about many radio
features.
• MENU NAVIGATION KEYS – Five keys to provide menu navigation and selection interface.
• KEYPAD – Twelve keys that allows the user to input characters for various text based
operations. (For color display only)
• FRONT BUTTONS and SIDE BUTTONS – These five buttons are field programmable using the
CPS.
• CHANNEL SELECTOR KNOB – Rotate clockwise to increment and counter clockwise to
decrement the channel.
• PUSH-TO-TALK (PTT) – Press to execute voice operations (e.g. Group call and Private Call).
• ANTENNA – Provides the needed RF amplification when transmitting or receiving.
• MICROPHONE – Allows the voice to be sent when PTT or voice operations are activated.
• UNIVERSAL CONNECTOR FOR ACCESSORIES – Interface point for all accessories to be
used with the radio. It has twelve points to which specific accessories will connect and be
activated.
• EMERGENCY BUTTON – Turns on and off the Emergency Operations.
Introduction: Radio Description 1-3
• SPEAKER – Outputs all tones and audio that are generated by the radio (e.g. features like
keypad tones and voice audio).
1.2.2 ATEX/IECEx Non Keypad Model
Antenna
Channel Selector Knob
On/Off Volume Control Knob

Emergency Button
LED Indicator
Universal Connector
Side Button 1 for Accessories
Speaker
PTT Button
Microphone
Side Button 2
Side Button 3
Figure 1-2. ATEX/IECEx Non Keypad Model

• ON/OFF/VOLUME KNOB – Rotate clockwise until click is heard to turn on radio; rotate counter-
clockwise until click is heard to turn off radio. Rotate clockwise to increase volume level; rotate
counter-clockwise to decrease volume level.
• LED INDICATORS – Red, green and orange light-emitting diodes indicate operating status.
• SIDE BUTTONS – These 3 buttons are field programmable using the CPS.
• CHANNEL SELECTOR KNOB – Rotate clockwise to increment and counter clockwise to
decrement the channel.
• PUSH-TO-TALK (PTT) – Press to execute voice operations (e.g. Group call and Private Call).
• ANTENNA – Provides the needed RF amplification when transmitting or receiving.
• MICROPHONE – Allows the voice to be sent when PTT or voice operations are activated.
• UNIVERSAL CONNECTOR FOR ACCESSORIES – Interface point for all accessories to be
used with the radio. It has twelve points to which specific accessories will connect to and be
activated.
• EMERGENCY BUTTON – Turns on and off the Emergency Operations.
• SPEAKER – Outputs all tones and audio that are generated by the radio (e.g. features like
keypad tones and voice audio).
1-4 Introduction: .Portable Radio Model Numbering Scheme
1.3 .Portable Radio Model Numbering Scheme
Model No.Example : AZ H 5 6 J C N 9 P A 3 A N
Position : 1 2 3 4 5 6 7 8 9 10 11 12 xy
xy: Custom Housing

AZ: Asia GP328D: 03
LA: Latin America GP338D: 04
AA: North America
MD: Europe/Middle East/Africa/Australia Unique Variation
N: Standard Package
H: Portable
Version Letter
XPR 7000/DP4000/XiR P8000/ DGP 8000 Model Series: 56
Feature Level
1: Standard w/ FM
2. Non-FM
Band 3. CSA IE CEx ATEX
J : 136-174 MHz 4. CQST
Q: 403-470 MHz
Primary System Type
A: Conventional
B: Trunking
Power Level C: Analog Only
C: 1.0,2.0,2.5 or 3.5 Watt
D: 4.0-5.0 Watt
Primary Operation
J : Basic (No GPS, no Bluetooth, no
Physical Packages embedded GOB)
C: Low Tier (Plain) K : GPS and Bluetooth
H: Mid Tier (Monochrome Display FKP L : GPS Only
Monochrome Display LKP) M: Bluetooth Only
N: HIgh Tier (Color Display FKP) N : Bluetooth w/ embedded GOB
J: 3 Button MOR P : GPS with Embedded GOB
T: No Display - Limited Tier
Channel Information
8: Variable/Programmable Channel Spacing
w/ unique # of channels
9: Variable/Programmable Channel Spacing
Figure 1-3. Portable Radio Model Numbering Scheme

Introduction: Model Charts 1-5
1.4 Model Charts

1.4.1 Model Charts NAG (VHF & UHF)
XPR 7000Series, ATEX/IECEx, VHF, 136–174 MHz

Model Description
AAH56JCN9PA3AN XPR 7550 Ex 136–174 MHz, 1W, ATEX/IECEx MOTOTRBO Full Keypad
Portable with GPS, GOB
GPS
Item Description
Capability
X PMAD4126_ GPS Helical Antenna (136–147MHz) Ex GPS
X PMAD4129_ Stubby Antenna 11CM (136–147MHz) Ex Non GPS
X PMAD4132_ Wideband Antenna (136–174MHz) Ex Non GPS
X NNTN8359_ MOTOTRBO ATEX/IECEx IMPRES Li-ion Battery, 2075 mAH
X 54012265004 XPR 7550 Ex Nameplate
X 36012005001 Knob, Volume
X 36012004001 Knob, Frequency
X 54012264001 Logo, Label
1-6 Introduction: Model Charts
XPR 7000 Series, ATEX/IECEx, UHF, 403–470 MHz

Model Description
AAH56QCN9PA3AN XPR 7550 Ex 403–512 MHz, 1W, ATEX/IECEx MOTOTRBO Full Keypad
GPS
Item Description
Capability
X PMAE4081_ DMR Folded Monopole (403–433 MHZ) Ex GPS
X PMAE4082_ DMR Folded Monopole (430–470 MHZ) Ex GPS
X PMAE4083_ DMR Stubby Antenna (403–433 MHZ) Ex GPS
X PMAE4084_ DMR Stubby Antenna (430–470 MHZ) Ex GPS
X PMAE4085_ DMR Whip Antenna (403–470 MHZ) Ex Non GPS
X NNTN8359_ MOTOTRBO ATEX/IECEx IMPRES Li-ion Battery, 1800 mAH
X 54012265004 XPR 7550 Ex Nameplate
X 36012005001 Knob, Volume
X 36012004001 Knob, Frequency
X 54012264001 Logo, Label
1.4.2 Model Charts EMEA & ANZ (VHF & UHF)
DP4000 Series, ATEX/IECEx, VHF, 136–174 MHz

Model Description
MDH56JCN9PA3AN DP4801 Ex 136–174, 1W, ATEX/IECEx MOTOTRBO Full Keypad Portable
with GPS, GOB
MDH56JCC9LA3AN DP4401 Ex 136–174, 1W, ATEX/IECEx MOTOTRBO Non Keypad Portable
with GPS
GPS
Item Description
Capability
X X PMAD4126_ GPS Helical Antenna (136–147MHz) Ex GPS
X X PMAD4129_ Stubby Antenna 11CM (136–147MHz) Ex Non GPS
X X PMAD4132_ Wideband Antenna (136–174MHz) Ex Non GPS
X X NNTN8359_ MOTOTRBO ATEX/IECEx IMPRES Li-ion Battery, 1800 mAH
X 54012265002 DP 4801 Ex Nameplate
X 54012249002 DP4401 Ex Nameplate
X X 36012005001 Knob, Volume
X X 36012004001 Knob, Frequency
X X 54012264001 Logo, Label
DP4000 Series, ATEX/IECEx, UHF, 403–470MHz

Model Description
MDH56QCN9PA3AN DP4801 Ex 403–470 MHz,1W, ATEX/IECEx MOTOTRBO Full
Keypad Portable with GPS, GOB
MDH56QCC9LA3AN DP4401 Ex 403–470 MHz, 1W, ATEX/IECEx MOTOTRBO Non
Keypad Portable with GPS
GPS
Item Description
Capability
X X PMAE4081_ DMR Folded Monopole (403–433 MHZ) Ex GPS
X X PMAE4083_ DMR Stubby Antenna (403–433 MHZ) Ex GPS
X X PMAE4085_ DMR Whip Antenna (403–470 MHZ) Ex Non GPS
X 54012265002 DP 4801 Ex Nameplate
X 54012249002 DP4401 Ex Nameplate
1.4.3 Model Charts APAC (VHF & UHF)
XiR P8000 Series, ATEX/IECEx, VHF, 136–174 MHz

Model Description
AZH56JCN9PA3AN XiR P8668 Ex 136–174 MHz,1W, ATEX/IECEx MOTOTRBO Full
AZH56JCC9PA3AN XiR P8608 Ex 136–174 MHz, 1W, ATEX/IECEx MOTOTRBO Non
GPS
Item Description
Capability
X 54012265001 XiR P8668 Ex Nameplate
XiR P8000 Series, ATEX/IECEx, UHF, 403–470MHz

Model Description
AZH56QCN9PA3AN XiR P8668 Ex 403–470 MHz, 1W, ATEX/IECEx MOTOTRBO Full
AZH56QCC9PA3AN XiR P8608 Ex 403–470 MHz, 1W, ATEX/IECEx MOTOTRBO Non
GPS
Item Description
Capability
1.4.4 Model Charts LACR (VHF & UHF)
DGP 8000 Series, ATEX/IECEx, VHF, 136–174 MHz

Model Description
LAH56JCN9PA3AN DGP 8550 Ex 136–174 MHz, 1W, ATEX/IECEx MOTOTRBO Full Keypad
LAH56JCC9PA3AN DGP 8050 Ex 136–174 MHz, 1W, ATEX/IECEx MOTOTRBO Non Keypad
GPS
Item Description
Capability
X 54012265003 DGP 8550 Ex Nameplate
DGP 8000 Series, ATEX/IECEx, UHF, 403–470MHz

Model Description
LAH56QCN9PA3AN DGP 8550 Ex 403–470 MHz,1W, ATEX/IECEx MOTOTRBO Full
LAH56QCC9PA3AN DGP 8050 Ex 403–470 MHz, 1W, ATEX/IECEx MOTOTRBO Non
GPS
Item Description
Capability
Introduction: Specifications ATEX/IECEx 1-13
1.5 Specifications ATEX/IECEx

General Full Keypad Non Keypad
Channel Capacity 1000 32
Frequency VHF: 136 – 174 MHz

UHF: 403 – 470 MHz
Dimensions (HxWxT) 138.5 x 56.7 x 39.8 mm 138.5 x 56.7 x 37.8 mm

w/ Li-ion battery
Weight
(with Li-ion battery) 482.5g 455.5g
Power Supply 7.5V nominal
FCC Description UHF: ABZ99FT4091

VHF: ABZ99FT3089
IC Description UHF: 109AB-99FT4091

VHF: 109AB-99FT3089
Average battery life at 5/5/90 duty cycle with battery saver enabled in carrier
squelch and transmitter in high power.
Li-ion Battery (1800mAH) Analog : 13.5 hrs Analog : 13.5 hrs

Digital : 16.5 hrs Digital : 16.5 hrs
NOTE Weight can have 5% margin of error

1-14 Introduction: Specifications ATEX/IECEx
Factory Mutual Approval

MOTOTRBO XPR 7000/ DP4000/ XiR 8000/ DGP 8000 Series portable radios have been certified
by FM in accordance with U.S. Codes as intrinsically safe for use in Class I, II, III, Division 1, Groups
C, D, E, F, G, when properly equipped with a Motorola FM approved battery option. They are also
approved for use in Class I, Division 2, Groups A, B, C, D.
Receiver Full Keypad Non Keypad
Frequencies VHF: 136 – 174MHz

UHF: 403 – 470 MHz
Channel Spacing 12.5 kHz/ 20 kHz/ 25 kHz
Frequency Stability (-30°C to +/-0.5 ppm

+60°C)
Analog Sensitivity (12 dB SINAD) 0.3 µV
Digital Sensitivity (5% BER) 0.25 µV
Intermodulation (TIA603C) 70 dB
Adjacent Channel Selectivity 60 dB @ 12.5 kHz, 70 dB @ 20 kHz/ 25

TIA603 kHz
TIA603C 45 dB @ 12.5 kHz, 70 dB @ 20 kHz/ 25
kHz
Spurious Rejection (TIA603C) 70 dB
Rated Audio 0.5 W
Audio Distortion @ Rated Audio 5%
Hum and Noise -40 dB @ 12.5 kHz

-45 dB @ 20 kHz/ 25 kHz
Audio Response TIA603D
Conducted Spurious Emission -57 dBm

(TIA603D)
Transmitter Full Keypad Non Keypad
Frequencies VHF: 136 – 174 MHz

UHF: 403 – 470 MHz
Channel Spacing 12.5 kHz/ 20 kHz/ 25 kHz
Frequency Stability (-30°C to +/-0.5 ppm

+60°C)
Power Output (Low Power) 1W
Power Output (High Power) VHF/UHF: 1 W
Modulation Limiting +/-2.5 kHz @ 12.5 kHz

+/-4.0 kHz @ 20 kHz
+/-5.0 kHz @ 25 kHz
FM Hum and Noise -40 dB @ 12.5 kHz

-45 dB @ 20 kHz/ 25 kHz
Conducted / Radiated Emission -36 dBm < 1 GHz

-30 dBm > 1 GHz
Adjacent Channel Power 60 dB @ 12.5 kHz

70 dB @ 20 kHz/ 25 kHz
Audio Response TIA603D
Audio Distortion 3%
FM Modulation 12.5 kHz: 11K0F3E

25 kHz: 16K0F3E
4FSK Digital Modulation 12.5 kHz Data Only: 7K60F1D & 7K60FXD
12.5 kHz Data & Voice: 7K60F1E & 7K60FXE
Combination of 12.5 kHz Voice and Data: 7K60F1W
Digital Vocoder Type AMBE+2™
Digital Protocol ETSI-TS102361-1

ETSI-TS102361-2
ETSI-TS102361-3
VHF Self-Quieter Frequencies UHF Self-Quieter Frequencies
139.200 +/- 10KHz 403.200 ± 10KHz
144.000 +/- 10KHz 408.000 ± 10KHz
148.800 +/- 10KHz 412.800 ± 10KHz
151.000 +/- 10KHz 416.000 ± 10KHz
151.740 +/- 10KHz 422.400 ± 10KHz
153.600 +/- 10KHz 432.000 ± 10KHz
158.400 +/- 10KHz 440.000 ± 10KHz
163.200 +/- 10KHz 441.600 ± 10KHz
168.000 +/- 10KHz 449.550 ± 10KHz
171.900 +/- 10KHz 451.200 ± 10KHz
172.800 +/- 10KHz 456.000 ± 10KHz

460.800 ± 10KHz
468.000 ± 10KHz
GPS Full Keypad Non Keypad
TTFF (Time To First Fix) Cold Start < 60 seconds)
TTFF (Time To First Fix) Hot Start ≤ 10 seconds
Horizontal Accuracy < 5 meters
Accuracy specs are for long-term tracking (95th percentile values > 5 satellites visible at a
nominal
-130 dBm signal strength)
TTFF specs are for >5 satelites at a nominal -130dBm signal strength
Military Standards
Applicable 810C 810D 810E 810F 810G*
MIL–STD
Methods Procedures Methods Procedures Methods Procedures Methods Procedures Methods Prodecures
Low Pressure 500.1 I 500.2 II 500.3 II 500.4 II 500.5 II

High 501.1 I, II 501.2 I/A1,II/ 501.3 I-A1, II/ 501.4 I/Hot, II/ 501.5 I/A1, II
Temperature A1 A1 Hot
Low 502.1 I 502.2 I/C3, II/ 502.3 I-C3, II/ 502.4 I-C3, II/ 502.5 I, II
Temperature C1 C1 C1
Temperature 503.1 - 503.2 I/A1/C3 503.3 I/A1/C3 503.4 I 503.5 I-C

Shock
Solar 505.1 II 505.2 I 505.3 I 505.4 I 505.5 I-A1
Radiation
Rain 506.1 I, II 506.2 I, II 506.3 I,II 506.4 I, III 506.5 I, III
Humidity 507.1 II 507.2 II 507.3 II 507.4 – 507.5 II
Salt fog 509.1 - 509.2 - 509.3 – 509.4 – 509.5 –
Dust 510.1 I 510.2 I 510.3 I 510.4 I 510.5 I
Vibration 514.2 VIII/F, 514.3 I/10, II/3 514.4 I/10, II/3 514.5 I/24 514.6 II/5
Curve-
W
Shock 516.2 I, II 516.3 I, IV 516.4 I, IV 516.5 I, IV 516.6 I, IV, VI
NOTE *Tested to MIL standard G which supersedes previous version
Environmental Specifications
*Operating Temperature -30 °C to +60 °C (outside hazardous area)

-20 °C to +55 °C (inside hazardous area)
Storage Temperature -40 °C to +85 °C
Thermal Shock Per MIL-STD
Humidity Per MIL-STD
ESD IEC 61000-4-2 Level 3
Dust and Water Intrusion IEC 60529 -IP67 (non hazardous environment)
IEC 60529- IP64 (hazardous environment)
* Operating temperature specification with Li-ion battery is -10 °C to +60 °C.

Notes
Chapter 2 Test Equipment and Service Aids
2.1 Recommended Test Equipment

The list of equipment contained in Table 2-1 includes most of the standard test equipment required
for servicing Motorola portable radios.
Table 2-1. Recommended Test Equipment
Equipment Characteristics Example Application

Service Can be used as a Aeroflex 3920 Frequency/deviation meter and
Monitor substitute for items (www.aeroflex.com), signal generator for wide-range
marked with an asterisk troubleshooting and alignment
(*)
Digital RMS 100 µV to 300 V Fluke 179 or equivalent AC/DC voltage and
Multimeter * 5 Hz to 1 MHz (www.fluke.com) current measurements. Audio
10 Mega Ohm Impedance voltage measurements
RF Signal 100 MHz to 1 GHz Agilent N5181A Receiver measurements

Generator * -130 dBm to +10 dBm (www.agilent.com),
FM Modulation 0 kHz to Ramsey RSG1000B
10 kHz (www.ramseyelectronics.com), or
Audio Frequency 100 Hz equivalent
to 10 kHz
Oscilloscope * 2 Channel Leader LS8050 Waveform measurements

50 MHz Bandwidth (www.leaderusa.com),
5 mV/div to 20 V/div Tektronix TDS1001b
(www.tektronix.com),
or equivalent
Power Meter 5% Accuracy Bird 43 Thruline Watt Meter Transmitter power output
and Sensor * 100 MHz to 500 MHz (www.bird-electronic.com) or measurements
50 Watts equivalent
RF Millivolt 100 mV to 3 V RF Boonton 92EA RF level measurements

Meter 10 kHz to 1 GHz (www.boonton.com) or equivalent
Power Supply 0 V to 32 V B&K Precision 1790 Voltage supply

0 A to 20 A (www.bkprecision.com)
or equivalent
2-2 Test Equipment and Service Aids: Service Aids
2.2 Service Aids

Table 2-2 lists the service aids recommended for working on the radio. While all of these items are
available from Motorola, most are standard workshop equipment items, and any equivalent item
capable of the same performance may be substituted for the item listed.
Table 2-2. Service Aids
Motorola
Description Application
Part No.
RLN4460_ Portable Test Set Enables connection to the audio/accessory jack.
Allows switching for radio testing.**
GMVN5141_ Customer Programming Allows servicer to program radio parameters, tune

Software on DVD-ROM - EMEA and troubleshoot radios.
RVN5115_ Customer Programming Allows servicer to program radio parameters, tune

Software on DVD-ROM - NAG and troubleshoot radios.
PMVN4130_ Customer Programming Allows servicer to program radio parameters, tune

Software and Air Tracer on DVD- and troubleshoot radios.
ROM -APAC
PMVN4131_ Tuner - APAC Allows servicer to program radio parameters, tune

and troubleshoot radios.
PMKN4012B* Portable Programming Cable This cable connects the radio to a USB port for radio
programming and data applications.
PMKN4013C* Portable Programming, Testing & This cable connects the radio to a USB port for radio
Alignment Cable programming, testing and alignment.
5880384G68 DMR SMA to BNC RF Adaptor Adapts radio’s antenna port to BNC cabling of test
ATEX equipment.
PMLN6430_ Battery Eliminator Connects to radio via battery eliminator cable.
* Earlier versions of programming cables will not work with the radio.
** Load selection is set to MX, no external load is required.
Test Equipment and Service Aids: Programming, Testing and Alignment Cable 2-3
2.3 Programming, Testing and Alignment Cable

#25 #14
#1 #4
P1 #13 #1
P2
P3
#1 #2
#11
#12
Figure 2-1. Programming, Testing and Alignment Cable

2-4 Test Equipment and Service Aids: Programming, Testing and Alignment Cable
Table 2-3. Pin Configuration of Side Connector
CONNECTION
P1 P2 P3
Pin Pin Pin Function

1 GROUND
1 3 VCC (5V)
3 4 DATA+
2 5 DATA-
16 4 6 GROUND
1&5 7 EXTERNAL SPEAKER+
2&7 8 EXTERNAL SPEAKER-
20 9 EXTERNAL PTT
17 10 EXTERNAL MIC+
16 11 EXTERNAL MIC-
slot for accessory

GPIO_0 connector hook
1-Wire
Vbus
D+
1
2
D- 3
4
GND 5
6
Spkr +
7
8
9
Spkr - 10
11
GPIO_3 12
Mic +
Mic -
GPIO_4
Figure 2-2. Pin Layout of Side Connector

Chapter 3 Transceiver Performance Testing
3.1 General
These radios meet published specifications through their manufacturing process by utilizing high-
accuracy laboratory-quality test equipment. The recommended field service equipment approaches
the accuracy of the manufacturing equipment with few exceptions. This accuracy must be
maintained in compliance with the manufacturer’s recommended calibration schedule.
Although these radios function in digital and analog modes, all testing is done in analog mode.
3.2 Setup
Supply voltage is provided using a 7.5 VDC power supply. The equipment required for alignment
procedures is connected as shown in the Radio Tuning Equipment Setup Diagram, Figure 4-2.
Do NOT use any form of connector, e.g. wires, crocodile

clips, and probes, to supply voltage to the radio, other
than the Motorola approved battery eliminator.
Initial equipment control settings should be as indicated in Table 3-1. The remaining tables in this
chapter contain the following related technical data:
Table Number Title
3-2 Front Panel Access Test Mode Displays
3-3 Test Environments
3-4 Test Frequencies
3-5 Transmitter Performance Checks
3-6 Receiver Performance Checks
Table 3-1. Initial Equipment Control Settings
Service Monitor Power Supply Test Set

Monitor Mode: Power Monitor Voltage: 7.5Vdc Speaker set: A
RF Attn: -70 DC on/standby: Speaker/load:

Standby Speaker
AM, CW, FM: FM Volt Range: 10V PTT: OFF

3-2 Transceiver Performance Testing Setup
Table 3-1. Initial Equipment Control Settings
Service Monitor Power Supply Test Set

Oscilloscope Source: Mod Current: 2.5A
Oscilloscope Horizontal: 10mSec/Div
Oscilloscope Vertical: 2.5kHz/Div
Oscilloscope Trigger: Auto
Monitor Image: Hi
Monitor Bandwidth: Narrow
Monitor Squelch: Middle setting
Monitor Vol: 1/4 setting
Transceiver Performance Testing Display Model Test Mode 3-3
3.3 Display Model Test Mode

3.3.1 Entering Display Radio Test Mode
1. Turn the radio on.
2. Within 10 seconds after Self Test is complete, press Side Button 2 five times in succession
3. The radio beeps and will show a series of displays that will give information regarding various
version numbers and subscriber specific information. The displays are described in Table 3-2.
Table 3-2. Front Panel Access Test Mode Displays
Name of Display Description Appears

Service Mode The literal string indicates the radio has entered test mode. Always
Host Version The version of host firmware. Always
DSP Version The version of DSP firmware. Always
Model Number The radio’s model number as programmed in the codeplug. Always
MSN The radio’s serial number as programmed in the codeplug. Always
FLASHCODE The FLASH codes as programmed in the codeplug. Always
RF Band The radio’s band. Always
NOTE The radio stops at each display for 2 seconds before moving to the next information display.
If the information cannot fit into 1 line, the radio display scrolls automatically character by
character after 1 second to view the whole information. If the Left Navigation Key (W) is
pressed before the last information display, the radio shall suspend the information display
until the user presses Right Navigation Key (X) to resume the information display. The
radio beeps for each button press. After the last display, RF Test Mode will be displayed.
3.3.2 RF Test Mode

When the radio is operating in its normal environment, the radio's microcontroller controls the RF
channel selection, transmitter key-up, and receiver muting, according to the customer codeplug
configuration. However, when the unit is on the bench for testing, alignment, or repair, it must be
removed from its normal environment via a special routine, called TEST MODE or air test.
In RF Test Mode, the display upon the first line is “RF Test”, together with the power level icon at the
right end of the first line. The display upon the second line is the test environment, the channel
number and channel spacing. The default test environment is CSQ.
1. Each short press of Side Button 2 changes the test environment (CSQ->TPL->DIG->USQ
->CSQ). The radio beeps once when radio toggles to CSQ, beeps twice for TPL, beeps three
times for DIG and beeps four times for USQ.
NOTE DIG is digital mode and other test environments are analog mode as described in Table 3-3.
3-4 Transceiver Performance Testing Display Model Test Mode
Table 3-3. Test Environments
No. of
Description Function
Beeps
1 Carrier Squelch RX: if carrier detected
(CSQ) TX: mic audio
2 Tone Private-Line RX: unsquelch if carrier and tone detected

(TPL) TX: mic audio + tone
3 Digital Mode RX: if carrier detected

(DIG) TX: mic audio
4 Unsquelch RX: constant unsquelch

(USQ) TX: mic audio
2. Each short press of Side Button 1 toggles the channel spacing between 25 kHz, 12.5 kHz
and 20 kHz as. The radio beeps once when radio toggles to 20kHz, beeps twice for 25 kHz
and beeps three times for 12.5 kHz.
3. Turning of the Channel Knob changes the test channel from 1 to 16 as described in
Table 3-4. The radio beeps in each position.
Table 3-4. ATEX/IECEx Test Frequencies
Channel
Selector Test
VHF UHF
Switch Channel
Position
1 Low Power TX#1 136.075 403.025
RX#1
2 Low Power TX#2 143.575 414.225

RX#2
3 Low Power TX#3 146.575 425.425

RX#3
4 Low Power TX#4 155.575 436.525

RX#4
5 Low Power TX#5 161.575 447.825

RX#5
6 Low Power TX#6 167.575 459.025

RX#6
7 Low Power TX#7 173.975 469.975

RX#7
8 Low Power TX#8 174.000 –

RX#8
NOTE Frequency Not Applicable for Test Channel 9 to 16

Frequency Not Applicable for Test Channel 8 to 16
Table 3-5. Transmitter Performance Checks
Communications
Test Name Radio Test Set Comments
Analyzer
Reference Mode: PWR MON TEST MODE, PTT to Frequency error to be
Frequency 4th channel test Test Channel 4 continuously ±201Hz for UHF
frequency* carrier squelch transmit
Monitor: Frequency (during the ±68Hz for VHF
error performance
Input at RF In/Out check)
Power RF As above As above As above Low Power:

1 – 1.26W (VHF/UHF)
Voice Mode: PWR MON As above As above, meter Deviation:

Modulation 4th channel test selector to mic ≥ 4.0 kHz but ≤ 5.0
frequency* kHz (25 kHz Ch Sp).
atten to -70, input to RF
In/Out
Monitor: DVM: AC Volts
Set 1kHz Mod Out level
for 0.025Vrms at test
set,
80mVrms at AC/DC
test set jack
Voice Mode: PWR MON TEST MODE, Remove Press PTT switch on
Modulation 4th channel test Test Channel 4 modulation input radio. Say “four”
(internal) frequency* carrier squelch loudly into the radio
atten to -70, input to RF output at mic. Measure
In/Out antenna deviation:
≥ 4.0 kHz but ≤ 5.0
kHz (25 kHz Ch Sp)
TPL As above TEST MODE, As above Deviation:

Modulation 4th channel test Test Channel 4 ≥500Hz but ≤1000Hz
frequency* TPL (25 kHz Ch Sp).
BW to narrow
RF Power DMR mode. Slot 1 TEST MODE, Key up radio with- TTR Enable is
Power and Slot 2 Digital mode, out modulation needed and IFR to be
Power transmit with- using Tuner set to trigger mode
out modulation with signal level
~1.5V
FSK Error DMR mode. FSK error TEST MODE, Key up radio with Not Exceed 5%
Digital mode, 0513 test pattern
transmit with modulation using
0153 test Tuner
pattern
Magnitude DMR mode. Magnitude As above As above, Not Exceed 1%.

Error error
Table 3-5. Transmitter Performance Checks
Communications
Analyzer
Symbol DMR mode. Symbol As above As above Symbol Deviation
Deviation deviation should be within
648Hz +/-10% and
1944Hz +/-10%
Transmitter DMR mode As above As above Transmitter BER

BER should be 0%
* See Table 3-4
Table 3-6. Receiver Performance Checks
Communications
Analyzer
Reference Mode: PWR MON TEST MODE, PTT to Frequency error to be
Frequency 4th channel test Test Channel 4 continuously ±201Hz for UHF
frequency* carrier squelch transmit
Monitor: Frequency error output at (during the ±68Hz for VHF
Input at RF In/Out antenna performance
check)
Rated Audio Mode: GEN TEST MODE Load selection is Set volume control to
Output level: 1.0mV RF Test Channel 6 set to MX, No 3.16 Vrms
6th channel test carrier squelch External load is
frequency* required
Mod: 1kHz tone at
3kHz deviation
Monitor: DVM: AC Volts
Distortion As above, except to As above As above Distortion <5.0%

distortion
Sensitivity As above, except SINAD, As above PTT to OFF RF input to be <0.3μV

(SINAD) lower the RF level for (center)
12dB SINAD.
Noise RF level set to 1mV RF As above PTT to OFF Set volume control to
Squelch (center), meter 3.16 Vrms
Threshold selection to
(only radios Audio PA,
with speaker/load to
conventional speaker
system need
to be tested) As above, except change Out of TEST As above Unsquelch to occur at
frequency to a MODE; select <0.25μV.
conventional system. a conventional Preferred SINAD = 9
Raise RF level from zero system – 10dB
until radio unsquelches.
Table 3-6. Receiver Performance Checks
Communications
Analyzer
Receiver IFR DMR mode. Signal Test Mode, Read BER using RF level to be
BER generator with 0.153 test Digital mode, Tuner. Adjust RF <0.35uV for 5% BER
pattern receive 0.153 level to get 5%
test pattern BER
* See Table 3-4

3.3.3 LED Test Mode

1. Press and hold Side Button 1 after Display Test Mode. The radio beeps once and displays
“LED Test Mode”.
2. Upon any button/key press, the radio lights the red LED and displays “Red LED On”.
3. Consequently, upon any button/key press, the red LED is turned off and the radio lights the
green LED and displays “Green LED On”.
4. Upon any successive button/key press, the green LED is turned off, and the radio shall light
both LEDs up while displaying “Both LEDs On”. Since there is only one LED on the portable,
the LED color will be orange when the radio lights both LEDs.
3.3.4 Backlight Test Mode

1. Press and hold Side Button 1 after LED Test Mode. The radio beeps once and displays
“Backlight Test Mode”.
2. The radio turns on both LCD and keypad backlight together.
3.3.5 Speaker Tone Test Mode

1. Press and hold Side Button 1 after Backlight Test Mode. The radio beeps once and displays
“Speaker Tone Test Mode”.
2. The radio generates a 1 KHz tone with the internal speaker.
3.3.6 Earpiece Tone Test Mode

1. Press and hold Side Button 1 after Speaker Tone Test Mode. The radio beeps once and
displays “Earpiece Tone Test Mode”.
2. The radio generates a 1 KHz tone with the earpiece.
3.3.7 Audio Loopback Earpiece Test Mode

1. Press and hold Side Button 1 after Earpiece Tone Test Mode. The radio beeps once and
displays “Audio Loopback Earpiece Test Mode”.
2. The radio shall route any audio on the external mic to the earpiece.
3.3.8 Battery Check Test Mode

1. Press and hold Side Button 1 after Audio Loopback Earpiece Test Mode. The radio beeps
once and momentarily displays “Battery Check Test Mode”.
2. The radio will display the following:
Rem. Capacity100%
Figure 3-1. Battery Check Test Mode Display
3.3.9 Button/Knob/PTT Test Mode

1. Press and hold Side Button 1 after Battery Check Test Mode. The radio beeps once and
displays “Button Test”(line 1).
2. Rotate the Volume Knob; “2/1” through “2/255” appears. The radio beeps at each position.
3. Rotate the Channel Knob; When rotate the channel knob in clockwise, “4/1” appear. When
rotate the channel knob in counter clockwise, “4/-1” appear. The radio beeps at each position.
4. Press Side Button 1; “96/1” appears & radio beeps; release, “96/0” appears & radio beeps.
5. Press Side Button 2; “97/1”appears & radio beeps; release, “97/0” appears & radio beeps.
6. Press Side Button 3; “98/1”appears & radio beeps; release, “98/0” appears & radio beeps.
7. Press the PTT Switch; “1/1” appears & radio beeps; release, “1/0” appears & radio beeps.
8. Press Top Button; “148/1” appears & radio beeps; release, “148/0” appears & radio beeps.
9. Keypad Checks:
- Press 0, “48/1” appears & radio beeps; release, “48/0” appears & radio beeps.
- Press *, “58/1” appears & radio beeps; release, “58/0” appears & radio beeps.
- Press #, “59/1” appears & radio beeps; release, “59/0” appears & radio beeps.
- Press P1, “160/1” appears & radio beeps; release, “160/0” appears & radio beeps.
- Press P2, “161/1” appears & radio beeps; release, “161/0” appears & radio beeps.
- Press MENU, “85/1” appears & radio beeps; release, “85/0” appears & radio beeps.
- Press BACK, “129/1” appears & radio beeps; release, “129/0” appears & radio beeps.
- Press W, “128/1” appears & radio beeps; release, “128/0” appears & radio beeps.
- Press X, “130/1” appears & radio beeps; release, “130/0” appears & radio beeps.
- Press ▲, "135/1" appears & radio beeps; release, "135/0" appears & radio beeps.
- Press ▼, "136/1" appears & radio beeps; release, "136/0" appears & radio beeps.
3.4 Display Model Test Mode

3.4.1 Color Display Test
1. Press any button to test the LCD display, press button X until the display are fixed. Then,
press and hold the first side button until the screen change.
2. Upon key Xpress, the housing shall display a White screen with 2 pixels wide of a black
border inset from the edge by 2 pixels and the text "Display Test Mode" in black.
3. Upon key Xpress, the housing shall display a Black screen with 2 pixels wide of a White
boarder inset from the edge by 2 pixels and the text "Display Test Mode" in White.
4. Upon key Xpress, the housing shall display a full screen in Red.
5. Upon key Xpress, the housing shall display a full screen in Green.
6. Upon key Xpress, the housing shall display a full screen in Blue.
7. Upon key Xpress, the housing shall display the growing horizontal bars with a cyclic color of
Red>Green>Blue>Black>Red>Green>Blue>Black>Red (Full Screen).
8. Upon key Xpress, the housing shall display the growing vertical bars with a cyclic color of
Red>Green>Blue>Black>Red>Black (Full Screen).
9. Upon key “>”press, until all icons in color show. The housing shall display RSSI icon (with full
bar), monitor icon, high power level icon (H), tone disabled icon, priority-two channel scan
icon, option board icon, unread message icon, emergency icon, talkaround icon, and battery
strength indicator icon (with full bar).
10. The housing shall clear the screen and display the rest of the icons in color, (low power level
icon (L), companding icon, and secure operation icon) upon key “>”press. Then, press and
hold the first side button until the screen change.
3-12 Transceiver Performance Testing Non-Display Model Test Mode
3.5 Non-Display Model Test Mode

3.5.1 Entering Non-Display Radio Test Mode
1. Turn the radio on.
2. Within 10 seconds after “Self Test” is complete, press Side Button 2 five times in succession.
3. The radio beeps.
3.5.2 RF Test Mode

When the radio is operating in its normal environment, the radio's microcontroller controls the RF
channel selection, transmitter key-up, and receiver muting, according to the customer codeplug
configuration. However, when the unit is on the bench for testing, alignment, or repair, it must be
removed from its normal environment via a special routine, called TEST MODE or “air test”.
1. Each short press of Side Button 2 changes the test environment (CSQ->TPL->DIG->USQ
->CSQ). The radio beeps once when radio toggles to CSQ, beeps twice for TPL, beeps three
times for DIG and beeps four times for USQ.
NOTE DIG is digital mode and other test environments are analog mode as described in Table 3-3.
2. Each short press of Side Button 1 toggles the channel spacing between 25 KHz, 12.5 KHz
and 20 KHz as. The radio beeps once when radio toggles to 20KHz, beeps twice for 25KHz
and beeps three times for 12.5KHz.
3. Turning of the Channel Knob changes the test channel from 1 to 14 as described in
Table 3-4. The radio beeps in each position.
3.5.3 LED Test Mode

1. Press and hold Side Button 1 in RF Test Mode. The radio beeps once.
2. Upon any button/key press, the radio lights up the red LED.
3. Consequently, upon any button/key press, the red LED is turned off and the radio turns on the
green LED.
4. Consequently, upon any button/key press, the green LED is turned off the radio shall turn on
both LEDs.
3.5.4 Speaker Tone Test Mode

1. Press and hold Side Button 1 after LED Test Mode. The radio beeps once.
2. The radio generates a 1 KHz tone with the internal speaker.
Transceiver Performance Testing Non-Display Model Test Mode 3-13
3.5.5 Earpiece Tone Test Mode

1. Press and hold Side Button 1 after Speaker Tone Test Mode. The radio beeps once.
2. The radio generates a 1 KHz tone with the earpiece.
3.5.6 Audio Loopback Earpiece Test Mode

1. Press and hold Side Button 1 after Earpiece Tone Test Mode. The radio beeps once.
2. The radio shall route any audio on the external mic to the earpiece.
3.5.7 Battery Check Test Mode

1. Press and hold Side Button 1 after Audio Loopback Earpiece Test Mode. The radio beeps
once.
2. The radio LED lights up accordingly; green LED for High Battery Level, orange LED for Mid
Battery Level and blinking red LED for Low Battery Level.
3.5.8 Button/Knob/PTT Test Mode

1. Press and hold Side Button 1 after Battery Check Test Mode. The radio beeps once.
2. Rotate the Volume Knob; the radio beeps at each position.
3. Rotate the Channel Knob; the radio beeps at each position.
4. Press Side Button 1; the radio beeps; release, the radio beeps.
7. Press the PTT Switch; the radio beeps; release, the radio beeps.
8. Press Top Button; the radio beeps; release, the radio beeps.
3-14 Transceiver Performance Testing Non-Display Model Test Mode
Notes
Chapter 4 Radio Programming and Tuning
4.1 Introduction
This chapter provides an overview of the MOTOTRBO Customer Programming Software (CPS), as
well as the Tuner and AirTracer applications, which are all designed for use in a Windows 2000/XP/
Windows 7 environment. These programs are available in one kit as listed in Table 4-1. An
Installation Guide is also included with the kit.
NOTE Refer to the appropriate program on-line help files for the programming procedures.
Table 4-1. Software Installation Kits Radio Tuning Setup
Description Part Number
Customer Programming Software on DVD-ROM - EMEA GMVN5141_
Customer Programming Software on DVD-ROM - NAG RVN5115_
Customer Programming Software and Air Tracer on DVD- PMVN4130_

ROM -APAC
Tuner - APAC PMVN4131_
4.2 Customer Programming Software Setup

The CPS programming setup, shown in Figure 4-1 is used to program the radio.
NOTE Refer to appropriate program on-line help files for the programming procedures.
! Computer USB ports can be sensitive to Electrostatic Discharge. Do not touch

exposed contacts on cable when connected to a computer.
Caution
R adio
Programming, Testing
Battery & Alignment Cable
PMKN4012B
PMKN4013C or later.
Figure 4-1. CPS Programming Setup

4-2 Radio Programming and Tuning: AirTracer Application Tool
4.3 AirTracer Application Tool

The MOTOTRBO AirTracer application tool has the ability to capture over-the-air digital radio traffic
and save the captured data into a file. The AirTracer application tool can also retrieve and save
internal error logs from MOTOTRBO radios. The saved files can be analyzed by trained Motorola
personnel to suggest improvements in system configurations or to help isolate problems.
4.4 Radio Tuning Setup

A personal computer (PC), Windows 2000/XP/Windows 7and a tuner program are required to tune
NOTE Refer to appropriate program on-line help files for the tuning procedures.
the radio. To perform the tuning procedures, the radio must be connected to the PC, radio interface
box (RIB), and test equipment setup as shown in Figure 4-2.
Battery Service Monitor

Eliminator or Counter
7.5V Reg. Transmit
RF Adaptor
Wattmeter
+12VDC
Power Radio 10 dB Pad Receive
Supply RF Generator
Audio In Tx Audio Generator
Test Box
RLN4460_ Rx Sinad Meter
Programming, Testing &
Alignment Cable
AC Voltmeter
PMKN4013C or later
Figure 4-2. Radio Tuning Equipment Setup

Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Introduction 5-1
Chapter 5 Radio Maintenance Procedures for ATEX/

IECEx Certified Radios
5.1 Introduction
This chapter provides details about the following:
• Preventive maintenance (inspection and cleaning).
5.2 Preventive Maintenance

Periodic visual inspection and cleaning is recommended.
5.2.1 Inspection
Check that the external surfaces of the radio are clean, and that all external controls and switches
are functional.
Do not inspect the interior electronic circuitry.
To assure the safety and regulatory compliance of the ATEX/

IECEx certified radios, the radio must be repaired only at
Motorola service facilities. Please refer to the region specific
Appendices for the address and contact information of your
nearest Motorola service center.
If the following is observed during inspection of the radios the ATEX/IECEx compliance and safe use
of the radios in hazardous environments may be impacted:
1. Modifications of the enclosure, antennas or battery.

2. Batteries antennas or accessories other than the Motorola approved one are attached to the
radio.
3. The bottom label or the battery ATEX/IECEx label is damaged and the content is partly or
completely unreadable.
4. Stickers or additional labels on the external enclosure of the radio and the battery.
5. Aditional labels on the chassis and the battery cover that cover the original Motorola labels.
6. The antenna isolation is damaged broken or partly missing.
7. The dust cover is damaged or broken.
8. The battery contact seal is damaged.
9. Engraving on the radio housing, chassis or the battery enclosure.
10. Cracks or deep scratches in the lens or the radio and battery enclosure.
11. Missing screws or damaged tamper labels (indicate the radios have been opened by
unauthorized persons).
5-2 Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Preventive Maintenance
12. Signs that the equipment had been exposed to temperatures, chemical substances or
mechanical stress exceeding the limits and specification of Motorola like:
I. Discoloration of the plastic parts.
II. Signs of heavy corrosion on the chassis of the radios.
III. Signs of deformation of the radios or battery enclosure (bended antennas are
permissible as long the plastic is still intact).
IV. Difficulty in screwing/unscrewing the antenna (damaged thread).
V. Difficulty to latch and unlatch the battery (battery interface or latch may be damaged).
If any of the above is observed, those radios in particular have to be repaired or defective parts have
to be replaced.
5.2.2 Handling Precautions

The MOTOTRBO Series Digital Portable ATEX radio meets IP67 specifications, allowing the radio to
withstand adverse field conditions such as being submersed in water.
• If the radio has been submersed in water, shake the radio well to remove any water that may be
trapped inside the speaker grille and microphone port. Trapped water could cause decreased
audio performance.
• If the radio’s battery contact area has been exposed to water, clean and dry battery contacts on
both the radio and the battery before attaching the battery to the radio. The residual water could
short-circuit the radio.
• If the radio has been submersed in a corrosive substance (e.g. saltwater), rinse the radio and
battery in fresh water then dry the radio and battery.
• To clean the exterior surfaces of the radio, use a diluted solution of mild dishwashing detergent
and fresh water (i.e. one teaspoon of detergent to one gallon of water).
• Never poke the vent (hole) located on the radio chassis below the battery contact. This vent
allows for pressure equalization in the radio. Doing so may create a leak path into the radio and
the radio’s submersibility may be lost.
• Never obstruct or cover the vent, even with a label.
• Ensure that no oily substances come in contact with the vent.
• The radio with antenna attached properly is designed to be submersible to a maximum depth of
1 meter (3.28 feet) and a maximum submersion time of 30 minutes. Exceeding either maximum
limit or use without antenna may result in damage to the radio.
• When cleaning the radio, do not use a high pressure jet spray on the radio as this will exceed
the 1 meter depth pressure and may cause water to leak into the radio.
Do not disassemble the radio. This could damage radio seals

! and result in leak paths into the radio. Radio maintenance
should only be done in service depot that is equipped to test
Caution and replace the seal on the radio.
5.2.3 Cleaning Procedure

The following procedures describe the recommended cleaning agents and the methods to be used
when cleaning the external and internal surfaces of the radio. External surfaces include the front
cover, housing assembly and battery case. These surfaces should be cleaned whenever a periodic
visual inspection reveals the presence of smudges, grease, and/or grime.
Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Preventive Maintenance 5-3
The only recommended agent for cleaning the external radio surfaces is a 0.5% solution of a mild
dishwashing detergent in water. The only factory recommended liquid for cleaning the printed circuit
boards and their components is isopropyl alcohol (100% by volume).
In hazardous enviroments only use a wet (water) cloth to clean the radios. The
! effects of certain chemicals and their vapors can have harmful results on
certain plastics. Avoid using aerosol sprays, tuner cleaners and other
Caution chemicals.
Cleaning External Plastic Surfaces

Apply the 0.5% detergent-water solution sparingly with a stiff, non-metallic, short-bristled brush to
work all loose dirt away from the radio. Use a soft, absorbent, lintless cloth or tissue to remove the
solution and dry the radio. Make sure that no water remains entrapped near the connectors, cracks,
or crevices.
NOTE Always use a fresh supply of alcohol and a clean container to prevent contamination by
dissolved material (from previous usage).
Do not use chemicals to clean the radio. Only use cleaning

! agents as prescribed by the manufacturer. Be sure to follow
all safety precautions as defined on the label or material
Caution safety data sheet.
5-4Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Assembly Instruction ATEX/IECEx Certified Ra-
5.3 Assembly Instruction ATEX/IECEx Certified Radios

5.3.1 Antenna,Battery and Dust Cover Disassembly
1. Turn off the radio.
2. Remove the battery:
a. Release the battery latch by moving it into the unlock position.
b. With the latch released, slide the battery downwards.
c. Remove the battery from the radio.
3. Remove the antenna by turning it counterclockwise.
Antenna
Dust Cover
Figure 5-1. Antenna and Battery Removal

4. Remove dust cover by turning thumb screw counterclockwise.
Thumb Screw
Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Assembly Instruction ATEX/IECEx Certified Radios
5.3.2 Antenna,Battery and Dust Cover Reassembly

1. Attach the dust cover to the opening and secure it by turning the thumb screw clockwise until
it is fastened securely.
2. Insert the battery and slide upwards until a click is heard.
3. Fix the antenna by placing it in the antenna slot and turning it clockwise until it is fastened
securely.
Antenna
Dust Cover
Battery, antenna and dustcover or one of the approved

accessories have to be attached to the radio in the hazardous
environment.
5.3.3 Nameplate and Logo Label Replacement

1. Remove damaged nameplate and logo label by peeling off carefully and replace by affixing
new nameplate and logo label.
5-6Radio Maintenance Procedures for ATEX/IECEx Certified Radios: Assembly Instruction ATEX/IECEx Certified Ra-
Chapter 6 Basic Troubleshooting
6.1 Introduction
This chapter contains error codes. If repair requires radio level troubleshooting, please send radio to
a Motorola Service Center listed in Appendix A.
6-2 Basic Troubleshooting: Power-Up Error Codes (Display Model only)
6.2 Power-Up Error Codes (Display Model only)

Upon powering up, the radio performs certain tests to determine if its basic electronics and software
are in working order. Any error detected has an associated error code that is presented on the radio
display. These error codes are intended to be used by a service technician when the radio
generates the Self Test Fail Tone. If these tests are successfully completed, the radio will generate
the Self Test Tone.
There are two classes of detectable errors, fatal and non-fatal. If it is considered as a fatal error, then
the normal radio operation will be inhibited. Fatal errors include hardware errors detected by the
microprocessor and certain memory errors. These memory errors include incorrect ROM checksum,
incorrect RAM checksum, and incorrect checksums of codeplug (Persistent Storage) blocks that
contain operating parameters. If the codeplug block operating parameters are corrupted, operation
of the unit on the proper frequency, system, and group are in question. Attempts to use this
information could provide the user with a false sense of security that others are receiving his
messages. Corrupted codeplug blocks of call IDs, or their associated aliases are considered non-
fatal errors. While the user may be inconvenienced, normal communication is still possible.
Table 6-1. Power-Up Error Codes
Error Code Description Error Type Corrective Action

ERROR 01/02 Call ID or associated Non-Fatal Normal communication is still possible, but the
aliases codeplug block user may be inconvenienced.
checksum is wrong. Reprogram codeplug.
ERROR 01/22 Tuning Codeplug block Non-Fatal Normal communication is still possible.
checksum is wrong.
FAIL 01/82 External Codeplug block Fatal Reprogram codeplug.
checksum is wrong.
FAIL 01/92 Secure Codeplug check- Fatal Reprogram codeplug.
sum error
FAIL 01/A2 Tuning Codeplug block Fatal Reprogram codeplug.
checksum is wrong.
FAIL 01/81 ROM Checksum is Fatal Reprogram FLASH Memory, then retest. If
wrong. message reoccurs, send radio to nearest
Motorola Depot.
FAIL 01/88 Radio RAM Test Failure. Fatal Retest radio by turning it off and turning it on
again. If message reoccurs send radio to
nearest Motorola Depot.
FAIL 01/90 General hardware test Fatal Retest radio by turning it off and turning it on
or failure. again. If message reoccurs send radio to
FAIL 02/90 nearest Motorola Depot.
FAIL 02/81 DSP ROM Checksum is Fatal Reprogram FLASH Memory, then retest. If
wrong. message reoccurs send radio to nearest
Motorola Depot.
FAIL 02/82 DSP RAM1 test failure. Fatal Retest radio by turning it off and turning it on
FAIL 02/84 DSP RAM2 test failure. Fatal Retest radio by turning it off and turning it on
Basic Troubleshooting: Power-Up Error Codes (Display Model only) 6-3
Table 6-1. Power-Up Error Codes (Continued)

FAIL 02/88 DSP RAM test failure. Fatal Retest radio by turning it off and turning it on
again. If message reoccurs, replace main
board or send radio to nearest Motorola
Depot.
FAIL 02/C0 DSP ROM Checksum is Fatal Retest radio by turning it off and turning it on
wrong. again. If message reoccurs send radio to
No Display Display module is not Fatal Send radio to nearest Motorola Depot.
connected properly.
Display module is
damaged.
NOTE A non-display radio emits only the Self Test Fail Tone if it fails the self-test
6-4 Basic Troubleshooting: Operational Error Codes
6.3 Operational Error Codes

During radio operation, the radio performs dynamic tests to determine if the radio is working properly.
Problems detected during these tests are presented as error codes on the radio’s display. The
presence of an error code should prompt a user that a problem exists and that a Motorola Authorized
MOTOTRBO dealer should be contacted. Use Table 6-2 to aid in understanding particular
operational error codes.
Table 6-2. Operational Error Codes

FAIL 001 Synthesizer Out-of-Lock NON-FATAL 1. Reprogram the codeplug.
2. Refer to Detailed Service
Manual.
FAIL 002 Personality checksum or NON-FATAL Reprogram the codeplug.
system block error
Appendix A EMEA Regional Warranty, Service and
Technical Support
A.1 Warranty and Service Support

Motorola offers long term support for its products. This support includes full exchange and/or repair
of the product during the warranty period, and service/ repair or spare parts support out of warranty.
Any "return for exchange" or "return for repair" by an authorized Motorola Dealer must be
accompanied by a Warranty Claim Form. Warranty Claim Forms are obtained by contacting an
Authorized Motorola Dealer.
A.1.1 Warranty Period and Return Instructions

The terms and conditions of warranty are defined fully in the Motorola Dealer or Distributor or
Reseller contract. These conditions may change from time to time and the following notes are for
guidance purposes only.
In instances where the product is covered under a "return for replacement" or "return for repair"
warranty, a check of the product should be performed prior to shipping the unit back to Motorola.
This is to ensure that the product has been correctly programmed or has not been subjected to
damage outside the terms of the warranty.
Prior to shipping any radio back to the appropriate Motorola warranty depot, please contact
Customer Resources (Please see page A-3). All returns must be accompanied by a Warranty Claim
Form, available from your Customer Services representative. Products should be shipped back in
the original packaging, or correctly packaged to ensure no damage occurs in transit.
A.1.2 After Warranty Period

After the Warranty period, Motorola continues to support its products in two ways.
1. Motorola's Managed Technical Services (MTS) offers a repair service to both end users and
dealers at competitive prices.
2. MTS supplies individual parts and modules that can be purchased by dealers who are
technically capable of performing fault analysis and repair.
A-2 EMEA Regional Warranty, Service and Technical Support: European Radio Support Centre (ERSC)
A.2 European Radio Support Centre (ERSC)

The ERSC Customer Information Desk is available through the following service numbers:
Austria: 08 00 29 75 41 Italy: 80 08 77 387
Belgium: 08 00 72 471 Luxemburg: 08 00 23 27
Denmark: 80 88 58 80 Netherlands: 08 00 22 45 13
Finland: 08 00 11 49 910 Norway: 80 01 11 15
France: 08 00 90 30 90 Portugal: 08 00 84 95 70
Germany: 08 00 18 75 240 Spain: 90 09 84 902
Greece: 00 80 04 91 29 020 Sweden: 02 07 94 307
UK: 08 00 96 90 95 Switzerland: 08 00 55 30 82
Ireland: 18 00 55 50 21 Iceland: 80 08 147
Or dial the European Repair and Service Centre:

Telephone: +49 30 6686 1555
Fax ERSC: +49 30 6686 1579
Email ERSC: ERSC@motorolasolutions.com
Please use these numbers for repair enquiries only.
A.3 Piece Parts

Some replacement parts, spare parts, and/or product information can be ordered directly. While
parts may be assigned with a Motorola part number, this does not guarantee that they are available
from Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become
obsolete and no longer available in the market due to cancellations by the supplier. If no Motorola
part number is assigned, the part is normally not available from Motorola, or is not a user-
serviceable part. Part numbers appended with an asterisk are serviceable by Motorola Depot only.
Orders for replacement parts, kits and assemblies should be placed directly on Motorola's local
distribution/dealer organization or via Motorola Online at: http://www.motorola.com/emeaonline
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio
Products Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
EMEA Regional Warranty, Service and Technical Support: Technical Support A-3
A.4 Technical Support

Motorola Product Services is available to assist the dealers/distributors in resolving any malfunctions
which may be encountered.
Russia and Armenia – Andrey Nagornykh Central and East Europe – Siggy Punzenberger
Telephone: +7 495 787 8910 Telephone: +49 (0) 6128 70 2342
Fax: +7 495 785 0185 Fax: +49 (0) 6128 95 1096
Email: mwcb47@motorolasolutions.com Email: TFG003@motorolasolutions.com
Middle East and Africa – Wayne Holmes Germany – Customer Connect Team
Telephone: +49 (0) 6126 957 6237 Telephone: +49 (0) 30 6686 1539
Fax: +49 (0) 6126 957 6826 Fax: +49 (0) 30 6686 1916
Email: wayne.holmes@motorolasolutions.com Email: ESSC@motorolasolutions.com
France – Armand Roy Italy – Ugo Gentile

Telephone: +33 1 6935 7868 Telephone: +39 02 5220 7825
Fax: +33 1 6935 7808 Fax: +39 02 5220 7810
Email: armand.roy@motorolasolutions.com Email: Ugo.Gentile@motorolasolutions.com
France – Laurent Irrmann

Telephone: +33 1 6935 7866
Fax: +33 1 6935 7808
Email: laurent.irrmann@motorolasolutions.com
A.5 Further Assistance From Motorola

You can also contact the Customer Help Desk through the following web address.
http://www.motorolasolutions.com/governmentandenterprise
A-4 EMEA Regional Warranty, Service and Technical Support: Further Assistance From Motorola
Notes
APAC Regional Warranty, Service and Technical Support: Level 1 Maintenance 1
Appendix B APAC Regional Warranty, Service and

Technical Support
B.1 Level 1 Maintenance

This manual covers Level 1 Maintenance:
Level 1 maintenance is the assessment and/or repair of fault in terms of faulty accessory or physical
aspect of product; not including opening of the unit. Limited to replacement of antenna, battery,
handset, external microphones, external knobs, all related frequency programming to customers’
and in some cases alignment/tuning, by Customer Programming software (CPS).
B.2 Replacement Parts Ordering

Some replacement parts, spare parts, and/or product information can be ordered directly. While parts
may be assigned with a Motorola part number, this does not guarantee that they are available from
Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become
part number is assigned, the part is normally not available from Motorola, or is not a user-serviceable
part.
Orders for replacement parts should be placed directly on Motorola Online. For Level 2
maintenance, only Motorola Service Centers can perform these functions. Any tampering by
nonauthorized Motorola Service Centers voids the warranty of your radio. To find out more about
Motorola Service Centers, please visit http://www.motorolasolutions.com/governmentandenterprise
B.3 Warranty Period and Return Instructions

guidance purposes only. In instances where the product is covered under a "return for replacement"
or "return for repair" warranty, a check of the product should be performed prior to shipping the unit
back to Motorola. This is to ensure that the product has been correctly programmed or has not been
subjected to damage outside the terms of the warranty.
Customer Resources or your Motorola dealer, distributor or reseller. All returns must be
accompanied by a Warranty Claim Form, available from your Customer Service representative or
Motorola Online (MOL) or your Motorola dealer, distributor or reseller. Products should be shipped
back in the original packaging, or correctly packaged to ensure no damage occurs in transit.
XiR Series Digital Portable Radios Two (2) Year
Product Accessories One (1) Year

-2 APAC Regional Warranty, Service and Technical Support: Warranty Period and Return Instructions
After Warranty Period
After the Warranty period, Motorola continues to support its products in two ways.
Motorola's Managed Technical Services (MTS) offers a repair service to both end users and dealers
at competitive prices.
Support Center
Motorola Solutions Singapore Pte. Ltd.
c/o Azure Engineering,
49 Jalan Pemimpin,
#03-11 APS Industrial Building,
Singapore 577203
Contact: Mareen Phua
E-mail: mareen@azure.com.sg
Tel: +65-6352-6383
Enquiry: Tay Yong Hock
E-mail: yonghock.tay@motorolasolutions.com
Motorola Solutions Sdn. Bhd.
Level 14, Persoft Tower,
No. 68, Pesiaran Tropicana,
47410 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia
Contact: Koh Tiong Eng
E-mail: A21001@motorolasolutions.com
Tel: +603-7809-0000
PT. Motorola Solutions Indonesia
30th Floor, Gedung BRI II, Suite 3001,
Jl. Jend. Sudirman Kav. 44-46,
Jakarta 10210,
Indonesia.
Contact: Eko Haryanto
E-mail: Eko.Haryanto@motorolasolutions.com
Tel: +62-21-3043-5239
Motorola Solutions (Thailand) Ltd.
142 Two Pacific Place Suite 2201,
3220 Sukhumvit Road,
Klongtoey,
Bangkok 10110.
Contact: Nitas Vatanasupapon
E-mail: Nitas@motorolasolutions.com
Tel: +662-653-220
Fax: +668-254-5922
APAC Regional Warranty, Service and Technical Support: Warranty Period and Return Instructions 3
Motorola Solutions India Pvt. Ltd.

C/o Communication Test Design India Private Limited,
#4, 5 Maruthi Industrial Estate,
Rajapalya, Hoodi Village,
Bangalore - 560048,
India.
Contact: K. Umamaheswari
E-mail: umamaheshwari@motorolasolutions.com
Tel: +91-9844218850
Motorola Solutions (China) Co. Ltd.
No. 1 East of Wang Jing Road,
Chao Yang District,
Beijing, 100102,
P.R. China
Contact: Sophy Wang
E-mail: C18170@motorolasolutions.com
Tel: +86-10-8473-2106
Motorola Solutions Asia Pacific Ltd.
Unit 1807-1812, 18/F, Two Harbourfront,
22 Tak Fung Street,
Hunghom, Kowloon,
Hong Kong.
Contact: Judy Leung
E-mail: Judy.Leung@motorolasolutions.com
Tel: 852-2966-4823
Motorola Communications Philippines, Inc.
Unit 2102, One Global Place Building,
5th Ave., Bonifacio Global City,
Taguig, Philippines 1634.
Contact: Arthur Nieves
E-mail: Arthur.Nieves@motorolasolutions.com
Tel: +632 858-7500
Fax: +632 841-0681
Motorola Solutions Korea, Inc.
9th Floor, Hibrand Building,
215, Yangjae-Dong, Seocho-Gu,
Seoul, 137-924,
Korea.
Contact: KS Kwak
E-mail: r45321@motorolasolutions.com
Tel: +822-3497-3649
Motorola Solutions Taiwan, Ltd.
8F, No. 9, Songgao Rd.,
Taipei 110,
Taiwan (R.O.C.)
Contact: Michael Chou
E-mail: ftpe239@motorolasolutions.com
Tel: +886-2-8729 8000
-4 APAC Regional Warranty, Service and Technical Support: Warranty Period and Return Instructions
Notes
Appendix C LACR Regional Warranty, Service and
Technical Support
A.1 Basic Ordering Information

When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
A.2 Motorola Online

Motorola Online users can access our online catalog at http://motorola.com/businessonline
To register for online access:
• Have your Motorola Customer number available.
• Please go to http://motorola.com/businessonline and click on “Sign Up Now.”
• Complete form and submit it.
• Contact your BDM to complete set-up and it will be done within 24 to 48 hours.
A.3 Servicing Information

If a unit requires further complete testing, knowledge and/or details of component level
troubleshooting or service than is customarily performed at the basic level, please send the radio to
a Motorola Service Center as listed below.
• Motorola de México, S.A.
Bosques de Alisos 125
Col. Bosques de las Lomas CP 05120
México D.F.
México
Tel: (5) 257-6700
• Motorola de Colombia, Ltd.
Carrera 7 No. 71-52
Bogota - Colombia
Tel: (571) 376-6990
-2 LACR Regional Warranty, Service and Technical Support: Servicing Information
Notes
Appendix D NAG Regional Warranty, Service and
Technical Support
Limited Warranty
MOTOROLA COMMUNICATION PRODUCTS
I. What This Warranty Covers And For How Long

MOTOROLA INC. (“MOTOROLA”) warrants the MOTOROLA manufactured Communication
Products listed below (“Product”) against defects in material and workmanship under normal use and
service for a period of time from the date of purchase as scheduled below:
XPR Series Digital Portable Radios Three (3) Years
Product Accessories (Excluding Batteries and Chargers) One (1) Year
The portables additionally ship with a standard 1-year Repair Service Advantage (RSA) (for U.S.
customers) or 1-year Extended Warranty (for Canada customers). However, at the time of order, you
may choose to omit these warranties. For more RSA or Extended Warranty information, please refer
to the portable price pages or Motorola Online (https://businessonline.motorola.com) > Resource
Center > Services > Service Product Offerings > Repair Service Advantage or Extended Warranty.
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts),
replace it (with a new or reconditioned Product), or refund the purchase price of the Product during
the warranty period provided it is returned in accordance with the terms of this warranty. Replaced
parts or boards are warranted for the balance of the original applicable warranty period. All replaced
parts of Product shall become the property of MOTOROLA.
This express limited warranty is extended by MOTOROLA to the original end user purchaser only
and is not assignable or transferable to any other party. This is the complete warranty for the Product
manufactured by MOTOROLA. MOTOROLA assumes no obligations or liability for additions or
modifications to this warranty unless made in writing and signed by an officer of MOTOROLA.
Unless made in a separate agreement between MOTOROLA and the original end user purchaser,
MOTOROLA does not warrant the installation, maintenance or service of the Product.
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by
MOTOROLA which is attached to or used in connection with the Product, or for operation of the
Product with any ancillary equipment, and all such equipment is expressly excluded from this
warranty. Because each system which may use the Product is unique, MOTOROLA disclaims
liability for range, coverage, or operation of the system as a whole under this warranty.
-2 NAG Regional Warranty, Service and Technical Support: Limited Warranty
II. General Provisions

This warranty sets forth the full extent of MOTOROLA'S responsibilities regarding the Product.
Repair, replacement or refund of the purchase price, at MOTOROLA's option, is the exclusive
remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF
USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS
OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE
DISCLAIMED BY LAW.
III. State Law Rights

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights which may vary from state to
state.
IV. How To Get Warranty Service

You must provide proof of purchase (bearing the date of purchase and Product item serial number)
in order to receive warranty service and, also, deliver or send the Product item, transportation and
insurance prepaid, to an authorized warranty service location. Warranty service will be provided by
Motorola through one of its authorized warranty service locations. If you first contact the company
which sold you the Product, it can facilitate your obtaining warranty service. You can also
V. What This Warranty Does Not Cover

A. Defects or damage resulting from use of the Product in other than its normal and customary
manner.
B. Defects or damage from misuse, accident, water, or neglect.
C. Defects or damage from improper testing, operation, maintenance, installation, alteration,
modification, or adjustment.
D. Breakage or damage to antennas unless caused directly by defects in material workmanship.
E. A Product subjected to unauthorized Product modifications, disassemblies or repairs (includ-
ing, without limitation, the addition to the Product of non-Motorola supplied equipment) which
adversely affect performance of the Product or interfere with Motorola's normal warranty
inspection and testing of the Product to verify any warranty claim.
F. Product which has had the serial number removed or made illegible.
G. Rechargeable batteries if:
- any of the seals on the battery enclosure of cells are broken or show evidence of tamper-
ing.
- the damage or defect is caused by charging or using the battery in equipment or service
other than the Product for which it is specified.
H. Freight costs to the repair depot.
NAG Regional Warranty, Service and Technical Support: Limited Warranty -3
I. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Prod-
uct, does not function in accordance with MOTOROLA’s published specifications or the FCC
type acceptance labeling in effect for the Product at the time the Product was initially distrib-
uted from MOTOROLA.
J. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of
the Product.
K. Normal and customary wear and tear.
VI. Patent And Software Provisions

MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the
extent that it is based on a claim that the Product or parts infringe a United States patent, and
MOTOROLA will pay those costs and damages finally awarded against the end user purchaser in
any such suit which are attributable to any such claim, but such defense and payments are
conditioned on the following:
A. that MOTOROLA will be notified promptly in writing by such purchaser of any notice of such
claim;
B. that MOTOROLA will have sole control of the defense of such suit and all negotiations for its
settlement or compromise; and
C. should the Product or parts become, or in MOTOROLA's opinion be likely to become, the
subject of a claim of infringement of a United States patent, that such purchaser will permit
MOTOROLA, at its option and expense, either to procure for such purchaser the right to con-
tinue using the Product or parts or to replace or modify the same so that it becomes nonin-
fringing or to grant such purchaser a credit for the Product or parts as depreciated and accept
its return. The depreciation will be an equal amount per year over the lifetime of the Product
or parts as established by MOTOROLA.
MOTOROLA will have no liability with respect to any claim of patent infringement which is based
upon the combination of the Product or parts furnished hereunder with software, apparatus or
devices not furnished by MOTOROLA, nor will MOTOROLA have any liability for the use of ancillary
equipment or software not furnished by MOTOROLA which is attached to or used in connection with
the Product. The foregoing states the entire liability of MOTOROLA with respect to infringement of
patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for
copyrighted MOTOROLA software such as the exclusive rights to reproduce in copies and distribute
copies of such Motorola software. MOTOROLA software may be used in only the Product in which
the software was originally embodied and such software in such Product may not be replaced,
copied, distributed, modified in any way, or used to produce any derivative thereof. No other use
including, without limitation, alteration, modification, reproduction, distribution, or reverse
engineering of such MOTOROLA software or exercise of rights in such MOTOROLA software is
permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent
rights or copyrights.
VII. Governing Law

This Warranty is governed by the laws of the State of Illinois, USA.
-4 NAG Regional Warranty, Service and Technical Support: Limited Warranty
Notes
Appendix E ANZ Regional Warranty, Service and
Technical Support
E.1 Level 1 Maintenance

This manual covers Level 1 Maintenance:
Level 1 maintenance is the assessment and/or repair of fault in terms of faulty accessory or physical
aspect of product; not including opening of the unit. Limited to replacement of antenna, battery,
handset, external microphones, external knobs, all related frequency programming to customers’
and in some cases alignment/tuning, by Customer Programming software (CPS).
E.2 Replacement Parts Ordering

Some replacement parts, spare parts, and/or product information can be ordered directly. While parts
may be assigned with a Motorola part number, this does not guarantee that they are available from
Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become
part number is assigned, the part is normally not available from Motorola, or is not a user-serviceable
part.
Orders for replacement parts should be placed directly on Motorola Online. For Level 2
maintenance, only Motorola Service Centers can perform these functions. Any tampering by
nonauthorized Motorola Service Centers voids the warranty of your radio. To find out more about
Motorola Service Centers, please visit http://www.motorolasolutions.com/governmentandenterprise
E.3 Warranty Period and Return Instructions

guidance purposes only. In instances where the product is covered under a "return for replacement"
or "return for repair" warranty, a check of the product should be performed prior to shipping the unit
back to Motorola. This is to ensure that the product has been correctly programmed or has not been
subjected to damage outside the terms of the warranty.
Customer Resources or your Motorola dealer, distributor or reseller. All returns must be
accompanied by a Warranty Claim Form, available from your Customer Service representative or
Motorola Online (MOL) or your Motorola dealer, distributor or reseller. Products should be shipped
back in the original packaging, or correctly packaged to ensure no damage occurs in transit.
DP Series Digital Portable Radios Two (2) Year
Product Accessories One (1) Year

-2 ANZ Regional Warranty, Service and Technical Support: Warranty Period and Return Instructions
Support Center
Motorola Solutions Australia Pty. Ltd.
10 Wesley Court,
Tally Ho Business Park,
East Burwood Victoria 3151,
Australia.
Contact: Adrian Connor
E-mail: c19183@motorolasolutions.com
Tel: +613-9847-7725
Glossary Glossary
This glossary contains an alphabetical listing of terms and their definitions that are applicable to
portable and mobile subscriber radio products. All terms do not necessarily apply to all radios, and
some terms are merely generic in nature.
Term Definition
APAC Asia Pacific Region

ANZ Australia and New Zealand
Analog Refers to a continuously variable signal or a circuit or device designed
to handle such signals.
ATEX ATmosphere EXplosive
Band Frequencies allowed for a specific purpose.
CPS Customer Programming Software: Software with a graphical user
interface containing the feature set of a radio.
Default A pre-defined set of parameters.
DP Refers to Digital Professional Radio model names in the MOTOTRBO
Professional Digital Two-Way Radio System.
Digital Refers to data that is stored or transmitted as a sequence of discrete
symbols from a finite set; most commonly this means binary data
represented using electronic or electromagnetic signals.
DPL Digital Private-Line: A type of digital communications that utilizes
privacy call, as well as memory channel and busy channel lock out to
enhance communication efficiency.
EMEA Europe, the Middle East and Africa
FCC Federal Communications Commission.
Frequency Number of times a complete electromagnetic-wave cycle occurs in a
fixed unit of time (usually one second).
GPIO General-Purpose Input/Output: Pins whose function is programmable.
GPS Global Positioning System.
IC Integrated Circuit: An assembly of interconnected components on a
small semiconductor chip, usually made of silicon. One chip can contain
millions of microscopic components and perform many functions.
IF Intermediate Frequency.
kHz kilohertz: One thousand cycles per second. Used especially as a radio-
frequency unit.
Glossary-2
Term Definition
LACR Latin American and Caribbean Region

LCD Liquid-Crystal Display: An LCD uses two sheets of polarizing material
with a liquid-crystal solution between them. An electric current passed
through the liquid causes the crystals to align so that light cannot pass
through them.
LED Light Emitting Diode: An electronic device that lights up when electricity
is passed through it.
MDC Motorola Digital Communications.
MHz Megahertz: One million cycles per second. Used especially as a radio-
frequency unit.
NAG North America Group
Paging One-way communication that alerts the receiver to retrieve a message.
PC Board Printed Circuit Board. Also referred to as a PCB.
PL Private-Line Tone Squelch: A continuous sub-audible tone that is
transmitted along with the carrier.
Programming Cable A cable that allows the CPS to communicate directly with the radio
using USB.
Receiver Electronic device that amplifies RF signals. A receiver separates the
audio signal from the RF carrier, amplifies it, and converts it back to the
original sound waves.
Repeater Remote transmit/receive facility that re-transmits received signals in
order to improve communications range and coverage (conventional
operation).
RF Radio Frequency: The portion of the electromagnetic spectrum between
audio sound and infrared light (approximately 10 kHz to 10 GHz).
RX Receive.
Signal An electrically transmitted electromagnetic wave.
Spectrum Frequency range within which radiation has specific characteristics.
Squelch Muting of audio circuits when received signal levels fall below a pre-
determined value. With carrier squelch, all channel activity that exceeds
the radio’s preset squelch level can be heard.
TOT Time-out Timer: A timer that limits the length of a transmission.
TPL Tone Private Line.
Transceiver Transmitter-receiver. A device that both transmits and receives analog
or digital signals. Also abbreviated as XCVR.
Glossary-3
Term Definition
Transmitter Electronic equipment that generates and amplifies an RF carrier signal,

modulates the signal, and then radiates it into space.
TX Transmit.
UHF Ultra-High Frequency.
USB Universal Serial Bus: An external bus standard that supports data
transfer rates of 12 Mbps.
VIP Vehicle Interface Port.
Motorola Solutions Malaysia Sdn Bhd,(Co. No. 455657-H)
Plot 2 Bayan Lepas Technoplex Industrial Park
Mukim 12 S.W.D
11900 Penang, Malaysia
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and

the Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2012 Motorola Solutions, Inc. All rights reserved.
December 2012.
www.motorolasolutions.com/mototrbo
*68012008005*
68012008005-A

Atex BSM

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MOTOTRBOTM TWO-WAY RADIOS

XPR 7000 Ex Series

Product Safety and RF Exposure Compliance

Intrinsically Safe Radio Information(only applies to ATEX/IECEx radios)

Operational Cautions for Intrinsic Safe Equipment

• Do not operate radio communications equipment in a potentially

! explosive atmosphere unless it is a type especially qualified (for

Repairs of Motorola ATEX/IECEx certified intrinsically safe radios must be

Edition Description Date

68012008005-A Initial Release Dec. 2012

Document History ....................................................................................... vii

Chapter 1 Introduction ......................................................................... 1-1

Chapter 2 Test Equipment and Service Aids ..................................... 2-1

Chapter 3 Transceiver Performance Testing ..................................... 3-1

3.4 Display Model Test Mode .......................................................................................................... 3-11

Chapter 4 Radio Programming and Tuning ....................................... 4-1

Chapter 5 Radio Maintenance Procedures for ATEX/IECEx Certified

Chapter 6 Basic Troubleshooting ....................................................... 6-1

Appendix A EMEA Regional Warranty, Service and Technical Support ..

Appendix B APAC Regional Warranty, Service and Technical Support...

Appendix C LACR Regional Warranty, Service and Technical Support...

Appendix D NAG Regional Warranty, Service and Technical Support.D-

Appendix E ANZ Regional Warranty, Service and Technical SupportE-1

Glossary ......................................................................................... Glossary-1

Figure 1-1. ATEX/IECEx Full Keypad Model .......................................................................................... 1-2

Table 1-1. Radio Frequency Ranges and Power Levels....................................................................... 1-1

1.1 Notations Used in This Manual

NOTE An operational procedure, practice, or condition that is essential to emphasize.

! CAUTION indicates a potentially hazardous situation which, if

WARNING indicates a potentially hazardous situation

1.2 Radio Description

Table 1-1. Radio Frequency Ranges and Power Levels

Frequency Band Bandwidth Power Level

VHF 136–174 MHz 1 Watt

UHF 403–470 MHz 1 Watt

1.2.1 ATEX/IECEx Full Keypad Model

Channel Selector Knob

On/Off Volume Control Knob Emergency Button

Side Button 3 Menu Navigation Key

Figure 1-1. ATEX/IECEx Full Keypad Model

Channel Selector Knob

On/Off Volume Control Knob

Figure 1-2. ATEX/IECEx Non Keypad Model

1.3 .Portable Radio Model Numbering Scheme

xy: Custom Housing

Figure 1-3. Portable Radio Model Numbering Scheme

1.4 Model Charts

XPR 7000Series, ATEX/IECEx, VHF, 136–174 MHz

XPR 7000 Series, ATEX/IECEx, UHF, 403–470 MHz

1.4.2 Model Charts EMEA & ANZ (VHF & UHF)

DP4000 Series, ATEX/IECEx, VHF, 136–174 MHz

DP4000 Series, ATEX/IECEx, UHF, 403–470MHz

1.4.3 Model Charts APAC (VHF & UHF)

XiR P8000 Series, ATEX/IECEx, VHF, 136–174 MHz

XiR P8000 Series, ATEX/IECEx, UHF, 403–470MHz

1.4.4 Model Charts LACR (VHF & UHF)

DGP 8000 Series, ATEX/IECEx, VHF, 136–174 MHz

DGP 8000 Series, ATEX/IECEx, UHF, 403–470MHz

1.5 Specifications ATEX/IECEx

Channel Capacity 1000 32

Frequency VHF: 136 – 174 MHz

Dimensions (HxWxT) 138.5 x 56.7 x 39.8 mm 138.5 x 56.7 x 37.8 mm

Power Supply 7.5V nominal