Forming/Initiation
Management
Style:
Directive
What
it
looks
like:
High
Directive/Low
Supportive
• Moderately
Eager
• High
Expectations
• Anxiety:
What
did
I
get
into?
• Depends
on
Authority
Supervisors
Role:
• Foster
Inclusion
of
all
Team
Members
• Clarify
Mission
• Elicit
Commitment
Storming/Dissatisfaction
Management
Style:
Coaching
What
it
looks
like:
High
Directive/High
Supportive
• Discrepancy-‐Hopes
vs.
Reality
• Dissatisfied
w/
Dependence
on
Authority
• Compete
for
Power
and
Attention
• Frustration
w/
Tasks,
Goals,
Actions
Supervisors
Role:
• Surface
Conflict
in
Non
Threatening
Manner
• Establish
New
Norms/Team’s
Rules
• Train
new
Processes
for
Managing
Conflict
and
Getting
the
Work
Done
Well
Norming/Maturation
Management
Style:
Supporting/Collaborating
What
it
looks
like:
High
Supportive
/Low
Directive
• Resolve
Polarities/Animosity
• Harmony,
Trust,
Support,
Respect
are
Present
• Confidence
is
Building
Supervisors
Role:
• Facilitate
Task
Improvement/Teach
to
Work
Smarter
not
Harder
• Reward
Team
Success
• Address
Violators/Conflict
Performing/High
Productivity
Management
Style:
Facilitative/Delegating
What
it
looks
like:
Self
Directed
Team
• Clear
Communication
• Maximum
Use
of
Members
Resources
• Feelings
of
Interdependence/High
Morale
• Shared
Participation
in
Decision
Making
• Optimal
Cohesion/Synergy
Supervisors
Role:
• Keep
the
Work
Equal
• Delegate
So
Others
Learn
What
You
Know
• Ensure
That
Team
Issues
Meetings
and
Team
Building
Continues
• Make
Sure
Staff
Takes
Care
of
Themselves/vacation
Time,
Lunch,
etc.
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