DATE ROOM NO CALL FROM TIME

1-Aug-18 223 Reception 16:57

1-Aug-18 101 Reception 23:05

2-Aug-18 219 Reception 16:47

2-Aug-18 405 Reception 20:17
2-Aug-18 521 Reception 21:52
IBIS HOTEL VIMANAGAR PUNE
Aug-18
PROBLEM INCIDENCE DONE TIME Signal Strength ENGG NAME
Device Added Manually 17:10 Excellent Abhijeet
Login Assistance 23:11 Excellent Abhijeet

Login Assistance 16:53 Excellent Abhijeet

Incorrect Lastname 20:23 Excellent Abhijeet
Incorrect Lastname 21:58 Excellent Abhijeet
REMARK
Done
Done

Done
Done
Done
 Wi-Fi Signals Wi-Fi Signals
Date Checked By Room /Area WIFI Download Speed
Table Side Bed Side
1-Aug-18 Abhijeet 105 Excellent Excellent 259KBps
1-Aug-18 Abhijeet 206 Excellent Excellent 255KBps
1-Aug-18 Abhijeet 410 Excellent Excellent 264KBps
1-Aug-18 Abhijeet 507 Excellent Excellent 261KBps
1-Aug-18 Abhijeet 611 Excellent Excellent 256KBps
2-Aug-18 Abhijeet 203 Excellent Excellent 262KBps
2-Aug-18 Abhijeet 414 Excellent Excellent 257KBps
2-Aug-18 Abhijeet 514 Excellent Excellent 265KBps
2-Aug-18 Abhijeet 704 Excellent Excellent 253KBps
2-Aug-18 Abhijeet 818 Excellent Excellent 260KBps
 Room facing/AP location Remark

Below the Table of Furniture Working

Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
Below the Table of Furniture Working
 TRUST YOU REPORT AUGUST
IBIS Hotel Pune
Viman nagar Pune

Sr. No. Guest Name Type of Travller C/I date C/O Date Room No
ORT AUGUST 2018
Today's score

Devices Internet
Internet Plans Duration of
Trust You Trust You Used & Total Data Assistance Complimentary/
Score(100%) Used (Mention Use ( in Nights) Mode of
Feedback Utilisation Availed of Internet Discount
Not used) Sec Use (Y/N)
 Complimentary/ Root Cause of
Guest comment Any Login Guest
Internet Discount Complaint
on Internet Failure Complaint
Category * (Remarks if any)
 `
Internet Number of
Date Bandwidth
Usage coupon users
1-Aug-18 NA 40 MBPS
2-Aug-18 NA 40 MBPS

TOTAL 40MBPS
PRTG 40Mbps line TTML and Tikona
DATE Engg Name Time
 Aug-18
PROBLEM INCIDENCE WITH NETWORK
RESOLUTION
Date & Time Checked By Lobby GM Office Restaurant HUB Imeet 1

1/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent

2/8/2018 Abhijeet Excellent Excellent Excellent Excellent Excellent
 Imeet tea
Imeet 2 Imeet 3 Remarks
break area
Excellent Excellent Excellent Working
Excellent Excellent Excellent Working
 Coupon Log

Guest/compny name Plan No of coupon

Coupon ID/Pswd Issued by Date
 IBIS PUNE VIMAN NAGAR
Aug-18
DATE MAC ADDRESS GUEST NAME/ROOM NO ADDED TIME
1-Aug-18 E82AEAB51ECC 203-1 14 Days
1-Aug-18 0C84DCE9C4CF 203-2 14 Days
ACCESS TIME ADDED REASON
17:02 Guest don’t want the login process on daily basis
17:10 Guest don’t want the login process on daily basis
ENGG NAME
Abhijeet
Abhijeet