LG HBS-770: LG TONE PRO | LG USA http://www.lg.com/us/bluetooth-headsets-headph...

For Consumer For Business

LG TONE PRO™ Wireless Stereo Headset

HBS-770 Black Discontinued Product
 ZOOM

Key Features
Dual MEMS Microphones Ultra Fine Wires Tone & Talk™ 2.0

AVAILABLE COLORS: Black Blue Gold Pink Powder Blue Red White Discontinued

Where to Buy
☆☆☆☆☆ 3.6 (94) Write a review
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LG HBS-770: LG TONE PRO | LG USA
Specifications
Bluetooth Specification
Supported Bluetooth Profiles
Talk Time
Music Play Time
Standby Time
Charging Time
Operating Range
Dimensions
Weight
Call & Play/Pause Buttons
Sound Profile***
Available Colors****
Additional Features
In the Box
Bluetooth Headset
USB Charging
Ear Gels
Product Documents
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http://www.lg.com/us/bluetooth-headsets-headph...
Version 4.1
Headset (HSP), Hands-Free (HFP), Advanced Audio
Distribution (A2DP), Audio/Video Remote Control
(AVRCP)
Up to 16 hours
Up to 10.5 hours
Up to 30 days
Less than 2 hours
33 ft.
5.30" (W) x 6.70" (H) x 0.70" (D)
1.46 oz.
On top and inline on side of headset
Qualcomm® aptX™ Compatible
Black, Blue, Gold, Pink, Powder Blue, Red & White
Tone & Talk 2.0*****, Durable Wires made with Kevlar®,
Dual MEMS Microphones, Quad-Layer Speaker
Technology, Volume/Music Jog Buttons, Multi-Connection,
Toggle Vibration On/Off Selection, Vibrating Call Alert,
Audible Pairing Assistance, Audible Battery Status Alert,
Auto-Reconnect, Microphone Mute
LG TONE PRO Bluetooth Stereo Headset (HBS-770)
Micro USB Charging Cable (AC Adapter Head Not
Included)
Extra Ear Gels (Small and Large)
Includes: User Manual, Quick Start Guide, & Warranty
Card
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Disclaimer
** Certain features may use more power and cause actual
time to vary.
*** aptX compatibility required on source device
**** Some colors may not be available at all carriers and
providers
***** Requires download of free Tone & Talk app from Google
Play™

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WHAT PEOPLE ARE SAYING

REVIEWS WRITE A REVIEW

Rating Snapshot Average Customer Ratings

Select a row below to filter reviews. Overall ☆☆☆☆☆ 3.6

5☆ 42 Quality 3.6
4☆ 13 Features 4.2
3☆ 9 Value 3.8
2☆ 15

1☆ 15

Most Helpful Favorable Review Most Helpful Critical Review

☆☆☆☆☆ ☆☆☆☆☆
Donaliz · 3 months ago lb74 · 6 months ago
Love this neck band. HORRIBLE- WASTE OF MONEY

After complaining about how my bluetooth kept falling out of my I like many others have had an issue with the ear buds stopping
ear, my son bought me this neck band… Show Full Review working. I received as a gift so did… Show Full Review

6 of 6 people found this helpful 7 of 7 people found this helpful

See more 4 and 5 star reviews See more 1, 2, and 3 star reviews

1–8 of 94 Reviews Sort ▼ ≡

♂ ☆☆☆☆☆ Chrisb73 · 2 months ago

SO FAR, SO GOOD!

The range is great! The earbuds stay in well. If only I could figure out how to fast forward a Quality
song! Lol

+ Pros: Style/Design, Features/Settings, Performance, easy to use Features

✔ Yes, I recommend this product.

Value

Originally posted on HBS-770 Powder Blue

Helpful? Yes · 0 No · 0 Report

Comment

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♂ ☆☆☆☆☆
NOT A GOOD SET
Sagilmore28 · 2 months ago

I bought the headphones and they workedok for about 3 months. One ear stop working, then Quality
the other ear bud. I didn't like how they would not stay connected to the magnetic.

+ Pros: easy to use Features

✘ No, I do not recommend this product.

Value

Helpful? Yes · 1 No · 0 Report

Comment

♂ RESPONSE FROM LG ELECTRONICS:

Amber · Customer Service · 2 months ago

Hi Sagilmore28, we would be happy to help get those issues addressed. Jump on over to Twitter at
@LGUSSupport or on Facebook @LGUSAMobile so we can get some more info. ^AC

♂ ☆☆☆☆☆
DO NOT BUY
Jason3025 · 2 months ago

Bought the 770 Bluetooth 3 months ago and now the ear buds don't work at all. Quality

+ Pros: easy to use

Features
✘ No, I do not recommend this product.

Value
Originally posted on HBS-770 White

Helpful? Yes · 0 No · 0 Report

Comment

♂ RESPONSE FROM LG ELECTRONICS:

Amber · Customer Service · 2 months ago

We want to get to the bottom of this with you Jason3025, please hop on over to our Twitter at @LGUSSupport or
on Facebook @LGUSAMobile so we can get some more info and help out. ^AC

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♂ ☆☆☆☆☆ Donaliz · 3 months ago

LOVE THIS NECK BAND.

After complaining about how my bluetooth kept falling out of my ear, my son bought me this Quality
neck band as a Christmas present. I can't say enough about it. It's comfortable and easy to
use. I never leave the house without it. I use it when I'm cleaning the house so i can listen to
Features
music without disturbing anyone.

+ Pros: Style/Design, Features/Settings, Performance, Quality, easy to use Value

✔ Yes, I recommend this product.

Helpful? Yes · 6 No · 0 Report

Comment

♂ ☆☆☆☆☆ Angel4 · 3 months ago

I only had them for few months then one side hearing stop working..so I know longer use Quality
them..

+ Pros: Style/Design, easy to use Features

✘ No, I do not recommend this product.

Value

Originally posted on HBS-770 Gold

Helpful? Yes · 2 No · 0 Report

Comment

♂ ☆☆☆☆☆
NOT SATISFY!
DougEG · 3 months ago

I bought the hbs 770 gold on 11/29/16. I didn't get to use it until late January 2017. The unit Quality
worked well at first. However, after 6 months of use, the Bluetooth connection disconnected
frequently even thought I have the phone next to me. Then, one ear phone was dead shortly
Features
after. I didn't survive a 1 year manufacture warranty :(.

+ Pros: Style/Design, easy to use Value

✘ No, I do not recommend this product.

Originally posted on HBS-770 Gold

Helpful? Yes · 0 No · 0 Report

Comment

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♂ ☆☆☆☆☆ fullerfalcon · 3 months ago

COMFORTABLE AND FORM FITTING

I bought the HBS-770 to ensure the earbuds would stay in the ear and get the benefits of Quality
bluetooth

Features
✔ Yes, I recommend this product.

Value

Helpful? Yes · 0 No · 0 Report

Comment

♂ ☆☆☆☆☆ Anonymous · 3 months ago

BATTERY LIFE IS POOR

I have had this headset for almost a year now. The first few months, the headset was Quality
awesome, the battery would stay charged for a full 4-6 hour motorcycle ride without any issues.
Now at month 10, the headset continuously looses and then reconnects to my iPhone 7 once
Features
the battery is at 50%. This makes the headset unusable after 50% of battery has been
consumed.
Value

✘ No, I do not recommend this product.

Originally posted on HBS-770 Red

Helpful? Yes · 0 No · 0 Report

Comment

1–8 of 94 Reviews ◄ ►

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W E ' R E H E R E T O S U P P O R T Y O U W I T H O U R P R O D U C T.

View HBS-770 Black Product Support

Warranty Information Contact us for any support

View manufacturer warranty information inquiries.

Register Your Product

Get the most out of your ownership  Live Chat
Chat with an LG Support Representative.
Weekdays 8am-8pm CST
Manuals and Downloads
Download owner's manuals and
documentation  Telephone
Call an LG Support Representative.
(800) 243-0000 Consumer
(6am-midnight CST)
Help Library
Help yourself to helpful product
information

Video Tutorials  Twitter

Tweet @LGUSSupport for Support.
Learn how to install & operate your LG Mon-Sat 8:00am - 7:00pm CST
product

Request a Repair  Email

No time to chat? Send LG Support your
Submit an online service request inquiry.

Other Support Options

More help with your LG product

ASK & ANSWER

Ask your questions. Share your answers.
Please first review the detailed product information and help guides in the Product Support section for this product prior to posting a question.

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QUESTIONS ASK A QUESTION

1–10 of 204 Questions Sort ▼

♂ Nesa · 16 days ago

THE LEFT EAR BUD CUTS IN AND OUT,IS THERE ANYWAY TO FIX IT?
1
answer

Originally posted on HBS-770 White

Answer this Question

♂ amber · 15 days ago

Sounds like you might need service, please reach out to a Product Specialist at 800-243-0000, or via our
Live Chat services at www.lg.com/us/support/chat-and-email-information. ^AC

Helpful? Yes · 0 No · 0 Report

♂ Dante226 · 18 days ago

ONE OF THE EARBUDS IS NOT PRODUCING ANY SOUND AND I WAS WONDERING WHAT I
SHOULD DO TO FIX IT
1
answer

Answer this Question

♂ ChrisPSM · 17 days ago

It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our
support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP

Helpful? Yes · 0 No · 0 Report

♂ Jerimiah · a month ago

DO THESE HAVE NOISE CANCELING.
1
answer

Answer this Question

♂ ChrisPSM · 21 days ago

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The HBS-770 does not have a noise canceling feature. If you are in need of any assistance, have
questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP

Helpful? Yes · 0 No · 0 Report

♂ Dawn11 · 2 months ago

CAN THE HBS 770 BE CONNECTED TO TWO PHONE LIJE THE HBS 800
1
answer

Originally posted on HBS-770 Gold

Answer this Question

♂ LGJoel · 2 months ago

The LG TONE PRO™ Wireless Stereo Headset, Model # HBS-770, like the HBS-800 and all the other
Tone Series Bluetooth Headsets all allow multiple connections and can be simultaneously connected to
two devices...^IFV

Helpful? Yes · 0 No · 0 Report

♂ Sami91 · 2 months ago

ONE SIDE OF THE HEADPHONES STOPPED WORKING HOW CAN I FIX IT
1
answer

Originally posted on HBS-770 Pink

Answer this Question

♂ amber · 2 months ago

Hi Sami91, let's see if we can get that taken care of for you. Send us a message on Twitter at
@LGUSSupport or on Facebook @LGUSAMobile so we can get more info and see what we can do.
^AC

Helpful? Yes · 0 No · 0 Report

♂ ATEF2018 · 3 months ago

MY HEADSET IS STARTING TO MAKE CALLS AUTOMATICALY WHEN I LEFT IT CONNECTED
WITH MY PHONE AND IT IS KEEP CALLING THE LAST NUMBER ON MY PHONE AND
1
answer

MAKING NOISE. PLEASE HELP BECAUSE I LIKE THIS HEADSET AND I DONT WANT TO
CHANGE TO AN OTHER BRAND

Answer this Question

♂
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NeilE · 3 months ago

Our offices, in the United States, do not have specific product information for units released in Qatar. In
order to obtain such information, it is recommended to check our subsidiary’s website, at
http://www.lg.com/ae/support/contact-customer-support.

Helpful? Yes · 0 No · 0 Report

♂ BigKDustin · 4 months ago

WHERE CAN I FIND MORE OF THE WIRE KEEPERS FOR THESE I HAVE LOST ONE OF
MINE
1
answer

Answer this Question

♂ NeilE · 4 months ago

Replacement wire keepers should be available through your local wireless service provider.

Helpful? Yes · 0 No · 0 Report

♂ IPesina · 4 months ago

HOW LONG IS THE WARRANTY ON THESE?
1
answer

Originally posted on HBS-770 Gold

Answer this Question

♂ LGJoel · 4 months ago

The LG TONE PRO™ Wireless Stereo Headset, Model # HBS-770 has a Manufacturer's Limited
Warranty and LG warrants this product to be free from defects in design, material, and workmanship at
the time of its original purchase by a consumer, and for a subsequent period of one (1) year. The
warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the
date of purchase and serial number, is presented with the product to be repaired or replaced. LG
Electronics reserves the right to refuse warranty service if this information has been removed or changed
after the original purchase of the product from the dealer. If LG Electronics repairs or replaces the
product, the repaired or replaced product shall be warranted for the remaining time of the original
warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or
replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or
components will become the property of LG Electronics...^IFV

Helpful? Yes · 0 No · 0 Report

♂ WillieG3 · 4 months ago

CAN I WORKOUT WITH THIS HEADSET???
1
answer

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Answer this Question

♂ LGJoel · 4 months ago

Depending on what is entailed in your workout, the LG TONE PRO™ Wireless Stereo Headset, Model #
HBS-770 can be used while working out. However, if your inquiry is more about if the headset has water
or sweat resistance, it does not...^IFV

Helpful? Yes · 0 No · 0 Report

♂ Cooley24 · 5 months ago

HOW TO PAIR
1
answer

Answer this Question

♂ NeilE · 5 months ago

If you start the process after putting in your earbuds, you can easily pair and connect following the voice
prompts. If you are prompted for the authorization code (PIN Code), type 0000. If you hear that the
battery is insufficient, recharge the battery before proceeding with pairing. If pairing is not completed
within 3 minutes, the power automatically turns off. When the power automatically turns off, slide the
Power switch from the OFF to the ON position to turn the power on. Slide the Power switch towards the
ON position to turn on the power. The blue Indicator lamp turns on and the HBS-770 switches to Search
mode. From the mobile phone or device list, select LG HBS770 to connect. A voice message will indicate
that the connection is completed. Use the same process to pair the HBS-770 with other devices. If this
process needs to be done again, such as for another phone or device, Press and hold the Call button
and slide the Power switch to the ON position to turn it on. The blue Indicator lamp turns on and the
HBS-770 switches to Search mode. Select LG HBS770 from the device list to connect.

Helpful? Yes · 0 No · 0 Report

1–10 of 204 Questions ◄ ►

R E C E N T LY V I E W E D

TONE PRO™ LG TONE PRO™

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Wireless Stereo
Headset
HBS-760 HBS-770 Black

☆☆☆☆☆ (268) ☆☆☆☆☆ (94)

Get Details Get Details

Talk hands-free—but with the clarity and superior audio and performance you need to stay seamlessly in touch anytime, anywhere. Discover the magic of a wireless LG TONE
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Discover the LG TONE PLATINUM® with 24 bit hi-fi sound, LG TONE INFINIM® with harman/kardon® Signature Sound, LG TONE ULTRA® boasting retractable earbuds, the LG
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