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MFCMAPI is actually a tool for Outlook MAPI developers but as it provides “low-level” access to
Outlook’s data stores, it is also a handy tool for some advanced troubleshooting.
However, make sure you follow the instructions below very closely to prevent making any irreparable
mistakes.
1. Visit the MFCMAPI page on CodePlex to download the latest version of MFCMAPI.
When you are using a 64-bit version of Outlook, click on the Downloads link at the top of the page
and download: MFCMAPI 64 bit executable
2. Extract the downloaded file and run mfcmapi.exe from within the extracted folder.
3. Press OK on the first screen which displays some usage notes.
4. Choose: Session-> Logon…
5. Select your Outlook mail profile or simply press OK if you are not familiar with this dialog.
6. Double click on the line which has the value for the Default Store column set to True.
7. Right click on the top-level folder in the left panel and choose: Open contents table.
When you are using an Exchange account, this is called “Root – Mailbox” and otherwise it is called
“Root Container”.
8. You should now see an item with a subject prefixed with the “Read:”.
Click on image to enlarge.
10. Make sure the message is still selected and choose: Actions-> Delete message
11. Set the option to “Permanent delete passing DELETE_HARD_DELETE (unrecoverable)” and press
OK.
12. Repeat the abort and delete steps for each “Read:” message that is in the Root Container folder.
13. Close all open windows of MFCMAPI.
Open Outlook and notice that the stuck Read Receipt is gone.
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Deleting Read Receipts via MDBVU32
Even though it is recommended to use MFCMAPI instead, the instructions below can still be used for any
32-bit version of Outlook but are really only being maintained in case MFCMAPI at some point drops
supports for Outlook 2003 or older.
6. You’ll find the “Read:” message in the middle pane called “Messages in Folder”.
Open Outlook and notice that the stuck Read Receipt is gone.