e-Circular

BANKING OPERATIONS DEPARTMENT.

Sl. No. : 152/2016 - 17
Circular No. : NBG/BOD-GB/8/2016 - 17
Saturday,April 30,2016.
.

To All Branches/Offices

Revision in Service Charges

Please refer to our e-circular No. NBG/BOD-SC/71/2015 – 16 dated 31st December,

2015 (Serial No. 1202/2015 – 16) vide which service charges were revised.
2. In this connection, we advise that frequent complaints and representations were
being received from customers, Associations, chamber of Commerce, etc. in respect
of cash handling charges at Home Branches as well as Non-Home Branches.
Similarly, communications from RBI, IBA and Govt. Authorities were also being
received for uniformity in cash handling charges at Home Branches and Non-Home
Branches.

3. Keeping in view the above, the concern was shared with the respective
Business Units who revisited the same and thus these charges have since been revised
and approved by Executive Committee of Central Board (ECCB) in its meeting held
on 13th April, 2016. In addition, certain other points viz. restriction in number of cash
deposit transactions in SB A/c- P segment, increase in number of free cheque leaves to
senior citizen customers, some waivers for Salary packages accounts, reduction in
charges of NEFT/RTGS through INB channels, introduction of new Service charges
for fund transfer through Mobile Wallet: State Bank Buddy to Bank Account have
also been approved.

4. The revised service charges have been displayed on the Bank’s website for
public viewing and will be applicable with effect from 1st June, 2016. The schedule of
revised service charges is annexed hereto.
5. While we are actively engaged with IT Department for automation of recovery
of service charges, pending the same all Branches/Operating Units are advised to
ensure manual recovery of service charges as advised in the annexure to avoid
income leakage on account of levy of various Service charges. Further, service
charges as mentioned in the annexure are exclusive of Service Tax. As such,
applicable Service Tax is to be added while recovering service charges.

6. Please bring it to the notice of all concerned and ensure its meticulous
compliance.

(Dukhabandhu Rath)
for Managing Director - NBG
Encl: as above
 Proposed charges will be applicable w.e.f. 01/06/2016

SMEBU: Cash Handling charges for CA/CC (for other than P segment) at Home/Non-Home Branches

Sl. Description of Proposed Charges for Home & Non-Home Branches

No. Service Charge

1. Normal Current i) Upto Rs.25,000/- per day : Free

Account ii) Beyond Rs.25000/- per day : Rs.0.75 paise per Rs.1000/- +ST
(Min Balance Minimum Rs.50/- +ST
Rs 10,000/-) and Maximum Rs.20000/- +ST
Cash Credit
Account Maximum Limit for deposit of cash at Non Home branch is Rs.2 lakhs per day.
Thereafter, Branch Manager of Non-home branch is vested with the powers to accept more cash.
2. Power Gain (QAB Deposit of cash upto Rs.15 lacs per month: Free
Rs.200000/-) Thereafter, Rs.0.75 paise per Rs.1000/- +ST
Minimum Rs.50/- +ST
Maximum Rs.20000/- +ST

Maximum Limit for deposit of cash at Non Home branch is Rs.2 lakhs per day with a maximum of Rs.15 lacs
per month (Free).
Thereafter, Branch Manager of Non-home branch is vested with the powers to accept more cash.
3. Power Pack (QAB Free upto Rs.60 lacs per month or 12 times of last quarter balance whichever is higher
Rs.500000/-) Thereafter Rs.0.75 paise per Rs.1000/- +ST
Minimum Rs.50/- +ST
Maximum Rs.20000/- +ST

Maximum Limit for deposit of cash at Non Home branch is Rs.2 lakhs per day with a maximum of Rs.60 lacs
per month or 12 times of last quarter balance whichever is higher (Free).
Thereafter, Branch Manager of Non-home branch is vested with the powers to accept more cash.
Circle CGM has the discretionary powers to reduce the aforesaid cash handling charges by 25 %, any further fine pricing
will be approved by DMD (COO).

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 PBBU: Cash Handling charges for Current Accounts of P segment and Savings Bank of all segments
at Home/Non-Home Branches
Sl. Description of Proposed Charges for Home & Non-Home Branches
No. Service Charge

1. Cash handling Cash Deposit up to Rs.50,000/- per day - Free

charges for Current
Account of P-segment Above Rs.50,000/- for the full amount- Rs.0.30 per 1000/- + ST
and Savings Bank of
all segments Maximum Deposit of cash at Non-Home Branch: Rs.25,000/- per day

2. No. of cash Deposit (i) 3 Transactions in a month: NIL

transactions in SB
A/c- P segment (ii) Beyond 3 Transactions in a month (Excluding Alternate channel transactions) : Rs. 50/- + ST per Transaction
(Excluding Financial
Inclusion Accounts)

Note:
i. Charges recovered are to be credited to the branch which puts through the transactions.
ii. Circles have the discretion to reduce the maximum cash withdrawal limit per non-home transaction at non-chest branches.
iii. Non-home transactions will be allowed to be conducted without any service charges from all Staff/SBI Pensioners and Staff of Associates.

ACCOUNT RELATED CHARGES FOR SENIOR CITIZEN

Sl. Description of Service Charge Proposed changes

No.
3. Issue of Multi City (i) If QAB < 25000/- 50 cheque leaves free per year, thereafter Rs.3/- + ST (per leaf)
Cheque books :
Savings Bank
(For All Segments (ii) If QAB= &>25000/- 50 cheque leaves free per year, thereafter Rs.2/- + ST (per leaf)
customers)

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 PBBU: Modifications/additions proposed for waiver of charges for Salary Packages
Sl No. Features Proposed recommendations
4. (i) Concession in a) Waiver of charges for issue of Demand Draft to Salary Package account holder.
service Charges on b) Removal of restrictions on the number of free drafts and cap on the maximum amount, for issue of draft.
issue of drafts for all c) The concessions will be available only if the amount is transferred from the Salary Account as per existing norms.
Salary Packages d) The concession mentioned in a) to c) above, to be available also for issue of Drafts through Alternate Channels.
e) Courier charges as applicable will be recovered.
(ii) No. of Free a) Branch Transactions: No change
Transactions at b) INB/Mobile Transactions: Unlimited free transactions irrespective of the variants of Salary Account.
Branches/ INB/ c) ATM Transactions:
Mobile Banking/ SBG ATMs: Unlimited Free Transactions irrespective of variants of Salary Account
ATMs for all Salary Other Bank ATMs: Unlimited free transactions (irrespective of Metro/Non Metro locations) for all variants.
Packages
(iii) State a) Waiver of service charges for NEFT/RTGS transactions as under:
Government Salary
Package: Service Through Online Channel: All variants
Charges on
NEFT/RTGS Txns. Through Branch Channel: Waived only for Diamond and Platinum variants
CS & NB: Reduction in normal charges of NEFT/RTGS Transactions done through Net Banking
Sl. Description of Service Charge Proposed Charges for INB Channel excluding
No. Service Tax
1. NEFT Transactions Upto Rs.10000/- Rs.2.00
From Rs.10001 to Rs.1 lac Rs.4.00
Above Rs.1 lac to Rs.2 lac Rs.12.00
Above Rs.2 lac Rs.20.00
2. RTGS Transactions From Rs.2 lac to Rs.5 lac Rs.25.00
Above Rs.5 lac Rs.45.00
Service charges for fund transfer through State Bank Buddy

Sl.No. Description of Service Charge Proposed Charges

1. Service charges for fund transfer through Mobile 3% + Service Tax on transfer from Buddy to Bank Account using IMPS
Wallet: State Bank Buddy to Bank Account (combination of mobile number and MMID or Account Number and IFSC)
except transfer to A/Cs by DBT customers

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