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Journal of Marketing
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Book Reviews
CLYDE WILLIAM PHELPS, Editor
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106
16T U O M IN
THE JOURNAL OF MARKETING
of the executive who is faced with specific RETAIL ADVERTISING AND SALES PROMO-
problems of choosing a product to sell, of TION, by C. M. Edwards. New York:
selecting channels, of designing promotion, Prentice-Hall, I943. Pp. xxvii, 723. $6.oo.
or of naming a price. Hence I should think
This familiar textbook and reference work,
that the teacher, when using the volume for
training future business executives, would having enjoyed its sixth printing since April,
find it desirable to supplement the text with I936, is now revised. While the authors pro-
some pedagogical device to lead the students fess to have "drawn attention to many new
to look realistically at these specific prob- practices that have proved their worth dur-
lems as they are faced by the businessman. ing the years that have elapsed since" the
The plan of the book is to assume existence first edition was printed, relatively few
of products to be sold and then to generalize changes actually make their appearance in
concerning the marketing processes from pro-
the revision. This statement is perhaps a
ducer to consumer. As a result, certain con- tribute to the completeness of the original
text.
siderations which are uppermost in the mind
of the marketing administrator are not The authors tell the story of advertising
brought into clear perspective. This criticism and sales promotion of the big store which
applies particularly to the relatively slight offers fullest opportunity for the discussion
attention given to the consumer. The new of functionalized activity. The exposition is
chapter on the consumer in this edition dis- therefore complete and no less useful in prin-
cusses the "consumer movement," not the ciple for the small store as well. After a gen-
behavior of consumers as they ordinarily af- eral introduction to retail advertising, its
fect the marketer's procedures. Marketing purposes, classifications and terms, excellent
deals with people. At the core of all market- treatment is given to the organization of ad-
ing problems is the consumer. The marketer vertising and publicity departments and to
who succeeds must determine who his poten- procedures of work flow, the publicity bud-
tial customers are, where they are, what they get, and the planning.
want, what motivates them, what their buy- The next six chapters deal traditionally
ing and use habits are, and what may be with types of retail advertising, copy writing,
their ability and willingness to buy. These headlines, layout, illustration, and typogra-
facts regarding consumers have important phy. Eleven chapters are employed for the
bearing on most marketing problems, treatment of advertising, sales promotion,
whether these problems relate to merchandis- and publicity media, including window and
ing, to selection of channels, to sales promo- internal displays. The only revision of sig-
tion, or to pricing. Yet the importance of the nificance appears here with a strengthening
consumer in his bearing upon marketing of the discussion of (I) internal store adver-
problems is not brought into clear focus. tising and promotion and (2) the use of
Moreover, some of the most important prob- publicity. The remaining two chapters on
lems met by the marketing administrator, research-measuring the market and deter-
namely, those of merchandising and of pro- mining what and how to promote-remain
motion, are given relatively slight attention. virtually unchanged in spite of certain tech-
In giving these criticisms, I speak with the nical advances in the analysis of census data
bias of one addicted to case teaching. Using that deserve evaluation (for example, in the
cases as my basic approach, I find the volume matter of decentralization of retail trade, cf.
of Professor and Mrs. Clark valuable as Bowden and Cassady, THE JOURNAL OF
background reading for my students. Those MARKETING, January 1941).
preferring the straight text book approach Throughout facts are brought up to date.
will find that the revision brings up to date a An adequate revised bibliography is ap-
text that is well organized and teachable. pended, although it lacks specific refer-
NEIL H. BORDEN ences to articles in periodic literature, some
Harvard University of which are more useful than books. The
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