Projects Canada Ltd.

QUALITY MANAGEMENT PLAN

Version 5.0
02/01/2010
 Frontier Projects Canada Ltd.

VERSION HISTORY

Version Implemented Revision Approved Approval Reason

# By Date By Date

1.0 Andrew Cradduck 07/07/2010 Jim 07/08/2010 First revision for

Hawthorne release.
2.0 Catherine Bell 08/19/2010 Andrew 08/19/2010 Update for Project
Cradduck Submission
3.0 Andrew Cradduck 09/12/2010 Andrew 09/12/2010 Revised 2.1
Cradduck Organization
4.0 Andrew Cradduck 09/29/2010 Andrew 09/29/2010 Added Inspection and
Cradduck Test Plans &
Construction
Checklists
5.0 Andrew Cradduck 10/10/2010 Andrew 10/10/2010 Added signature.
Cradduck
6.0 Tracey Ennis 02/01/2011 Andrew 02/01/2010 Client non-specific
Cradduck version

TABLE OF CONTENTS
1 INTRODUCTION...........................................................................................................3
1.1 Purpose of The Project Quality Management Plan........................................3
2 PROJECT QUALITY MANAGEMENT OVERVIEW.....................................................4
2.1 Organization, Responsibilities, and Interfaces...............................................4
2.2 Tools, Environment, and Interfaces................................................................5
3 PROJECT QUALITY MANAGEMENT.........................................................................6
3.1 Quality Planning.............................................................................................6
3.1.1 Define Project Quality...............................................................................8
3.1.2 Measure Project Quality............................................................................8
3.2 Quality Assurance..........................................................................................9
3.2.1 Analyze Project Quality.............................................................................9
3.2.2 Improve Project Quality.............................................................................9
3.3 Quality Control...............................................................................................9
APPENDIX A: PROJECT QUALITY MANAGEMENT PLAN APPROVAL....................11
APPENDIX B: REFERENCES........................................................................................12
Appendix C: Key Terms...................................................................................................13

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 Frontier Projects Canada Ltd.

1 INTRODUCTION

1.1 PURPOSE OF THE PROJECT QUALITY MANAGEMENT PLAN

The Project Quality Management Plan documents the necessary information
required to effectively manage project quality from project planning to delivery. It
defines a project’s quality policies, procedures, criteria for and areas of application,
and roles, responsibilities and authorities.
It is the purpose of the Project Quality Management Plan to provide direction and
guidance to the project team to ensure control and compliance to the owner’s
specifications.

The Quality Control (QC) system is designed to:

(i) Provide routine and consistent checks to ensure data integrity, correctness,
and completeness;
(ii) Identify and address errors and omissions;
(iii) Document and archive inventory material and record all QC activities.

QC activities include general methods such as accuracy checks on data

acquisition and calculations and the use of approved standardized procedures for
emission calculations, measurements, estimating uncertainties, archiving
information and reporting. Quality Assurance (QA) activities include a planned
system of review procedures conducted by personnel not directly involved in the
inventory compilation/development process.

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 Frontier Projects Canada Ltd.

2 PROJECT QUALITY MANAGEMENT OVERVIEW

1.2 ORGANIZATION, RESPONSIBILITIES, AND INTERFACES

Frontier Projects Canada is committed to ensuring that resources are provided to
meet or exceed our Client’s specifications to enhance Client satisfaction. Reviews
shall be performed upon the finalized inventory following the implementation of QC
procedures. Reviews will verify that data quality objectives were met, ensure that
the inventory represents the best estimates given the current state of knowledge
and data available, and support the effectiveness of the QC plan.

The organization and responsibilities of the plan will fall under the following
criteria:
 There will be a full time Superintendent, or designate on site at all times. He
will plan, supervise and co-ordinate all installation operations.
 The Superintendent will inspect work practices on a daily basis to ensure
conformity with contract requirements.
 The Project Manager will visit site regularly to ensure compliance to
contract requirements and methodology as agreed with the owner
representative.
 Survey crew (where applicable) shall provide guidance to installation crews
with respect to locating works.
 The Engineering Consultant, or Client Representative, shall provide
guidance on design specifications and approval on finished installations.

For project quality management, the key personnel will be:

Name Role
Jim Hawthorne Executive Project Manager
Andrew Cradduck Project Manager
(Project specific) Site Superintendent
(Project specific) Site Surveyor(s)
(Project specific) Site Administrator(s)
(Project specific) Engineering and Design
Consultant
Quality Responsibility
Overall Management, Project
Review
Overall Quality Management,
Project Review
Supervision of trades and
resources, Quality Control,
Environmental Consultant
Quality Assurance,
Measurement, Elevation Control
Document Control
Quality Supervision, Auditing
Work Products, Installation
Approval

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 Frontier Projects Canada Ltd.

1.3 TOOLS, ENVIRONMENT, AND INTERFACES

Tool Description
Survey Transit Determining locations and elevations relative to a reference point.
Units of length (meters, millimeters). +/- 5mm
Measuring Measuring quantities of length (meters, millimeters). +/- 2mm
Tape
Pressure Measuring quantity of liquid pressure (kPa) – leak testing. +/- 5kPa
Gauge
Other Measuring devices and instruments shall be determined as
appropriate for the project

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 Frontier Projects Canada Ltd.

3 PROJECT QUALITY MANAGEMENT

At the highest of levels Project Quality Management involves planning,
implementation, verification and action to improve and conform to project quality
standards. Major elements of Frontier’s Quality Assurance Program include but
are not limited to:
 the Scope of Work
 the Inspection and Testing Program
 Non Conformance Records, and
 Record Control.

The Frontier Quality Management team is separated into three process groups:
 Quality Planning (QP),
 Quality Assurance (QA), and
 Quality Control (QC).
The following sections define how this project will apply each of these practice
groups to define, monitor and control quality standards.

1.4 QUALITY PLANNING

All works will be installed to the standards and specifications of the owner or
owner’s representative. All work will be supervised and undertaken by trained,
experienced and approved personnel.
Materials will be inspected upon receipt to ensure they meet specifications.
Frontier encourages input from all levels of their labour force to identify potential
non-conforming items, activities or processes and to provide remedial
improvements.
Key Sub-Contractors/Suppliers will also be directly responsible for the quality
requirements associated with the relevant codes related to their work.
At appropriate intervals, installed works will be inspected for accurate placement
and workmanship. Works will be tested at appropriate intervals for functionality
(e.g. pressure testing) and control standards.
Project deliverables will be defined by the schedule included with the project bid.

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 Frontier Projects Canada Ltd.
1.4.1 Quality Planning
1.4.1.1 Inspection and Testing Plans
Inspections, monitoring and testing of parts and works will conform to
the criteria put by a standard acceptable to the Client.

1.4.1.2 ISO Certification

ISO Certification by Frontier Projects Canada has not yet been obtained.

1.4.1.3 Special Fabrication, Construction or Test Procedures

Test procedures will be performed as directed by standard industry
practice applicable to the construction works.

1.4.1.4 Testing and Inspection Schedules

Interim testing will be performed at the completion of each major phase
and as specified by owner or owner’s representative.

1.4.1.5 Responsibility Chart for Quality Activities

Refer to Appendix B - Quality Control Organizational Table

1.4.1.6 List of Sub-contractors

Upon request.

1.4.1.7 List of Material Suppliers

Upon request.

1.4.1.8 List of Third Party Inspection Agencies

Upon request, if applicable.

1.4.1.9 List of trade specialists engaged in performing procedures for

special processes
Upon request, if applicable.

1.4.1.10 List of testing equipment and calibration certificates

Upon request.

1.4.1.11 Welding quality assurance program, if applicable

Not applicable.

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1.4.1.12 Documents control procedure

All controlled documents shall be printed in colour. Black and white
documents shall be considered uncontrolled.
All controlled documents shall be assigned a unique document number,
revision level and effective date.

1.4.1.13 Remediation and non-conformance tracking procedure

Non-conforming materials and installations shall be documented using a
Non-Conformance Report (NCR). See Non-Conformance Report,
Appendix B. Each NCR shall be uniquely and sequentially numbered.

1.4.1.14 Contractor’s audit plan

An Audit Plan has not been developed at this time.

1.4.2 Define Project Quality

Quality standards and expectations are ensured by determining and defining the
processes as dictated by the Client, communicating and reviewing those
processes and demonstrating the adherence to the processes as related to the
Contract’s Project Goals. The program is defined as follows:
- Customer: Defined by the Request for Proposal (RFP), General and Specific
Conditions
- Project: Completion within schedule, to customer specifications and/or
approvals
- Regulations: Project specific and defined by owner, or owner’s representative.
Project Goals: Supply and installation of materials, or completion of works, as
specified in RFP
Critical Success Factors and Measurables: All items installed per customer’s
specifications or, upon approval, in the event of non-compliance to specifications

1.4.3 Measure Project Quality

Works installation shall be monitored for compliance to specifications. At
appropriate intervals, or milestones, or when work activities permit, works
installation shall be inspected and tested.
When any part of the installation is altered or completed, tests will be in
accordance with relevant standards.
Inspection and testing shall be documented and records kept. Documentation of
testing and inspection shall be retained until the completion of project and
approval of Client.
A synopsis of Inspections and Tests is included in the Quality Control Checklist
and a more detailed, inspection/test specific form is included as a stand-alone
document.

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1.5 QUALITY ASSURANCE
Works installation shall be measured for correct installation and location and
inspected for workmanship per owner specifications. Measurements shall be
compared to design specifications.

1.5.1 Analyze Project Quality

Tests, inspections and photographic records of works installation shall be reviewed
for compliance to specifications. Non-conformances shall be documented and
reviewed with Client Representative. Corrective actions shall be taken following
consultation with Client.
Non-complying materials shall be quarantined for approval by Client
Representative. Non-approved/non-conforming materials shall be returned to
supplier for repair or replacement. In this case, the supplier shall complete a
Corrective and Preventive Action (CPA) form demonstrating actions taken to
prevent a similar re-occurrence of non-conformance.
Non-conforming works installation shall be reviewed with Client Representative
while works are still accessible (e.g. prior to back filling) for approval. Approved
non-conforming works shall be documented using a Non-Conformance Report
(NCR) documenting the deviation or variance from design.
Non-approved installations shall be corrected to meet the specification. Installer
shall complete a Corrective Action form demonstrating actions taken to prevent a
similar re-occurrence of non-conformance.

1.5.2 Improve Project Quality

The plans for Corrective and Preventive Action (CPA) shall be documented on the
Quality Control Checklist form and shall be completed by relevant parties in the
event of a non-conformance. CPA’s shall be submitted to the Project Manager for
review and are subject to acceptance by Client Representative prior to any
remedial action.
Non-conforming works installations shall be reviewed regularly with the project
team to prevent re-occurrences.

1.6 QUALITY CONTROL

Material
Materials shall be inspected upon receipt and compared to packing slips, purchase
orders, and/or contract design specifications for conformance. Non-conforming
material shall be quarantined for inspection by Client Representative. Material
inspections shall be performed by Sub-Contractor Representative or Project
Management Designate.

Installations
Works installations shall be inspected on a routine basis upon installation, or as
accessible, for conformance to design specifications and generally accepted
design principles.
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Monitoring
Project Management will designate a survey crew (where applicable) to ensure
due diligence and to ensure that installations are located and constructed per
design specifications.
Superintendent shall ensure parts, supplies, tools and workmanship meets
generally accepted design principles.
Client Representative, or their designate, will have final approval of works
installations.

Improvement
Project Manager shall have overall responsibility to ensure continuing
improvement and effectiveness, while meeting installation standards and quality in
the adherence of Client’s specifications.

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 Frontier Projects Canada Ltd.

Appendix A: Project Quality Management Plan Approval

The undersigned acknowledge they have reviewed ------ Project Quality

Management Plan and agree with the approach it presents. Changes to this
Project Quality Management Plan will be coordinated with and approved by the
undersigned or their designated representatives.

Signature: Date:
Print Name: Andrew Cradduck
Title: Project Manager – Frontier Engineering Ltd.
Role: Project Management – Senior Site Lead

Signature: For Jim Hawthorne Date:

Print Name: Jim Hawthorne
Title: Director – Kinbasket Integrated Project Management Ltd.
Role: Executive Project Management

Signature: Date:
Print Name:
Title:
Role:

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 Frontier Projects Canada Ltd.

Appendix B: References

The following table summarizes the documents referenced in this document.

Document Description Location
Name and
Version
Non- Form used for FPLF-0004 NCR
conformance documenting non-
Report (NCR) conforming materials or
installations
Corrective and Form used for FPLF-0005 CPA
Preventive documenting contributing
Action Form factors and preventive
(CPA) action(s) to prevent re-
occurrence of non-
conformances.
Quality Control Checklist used to track FPLF-0006 QCCT
Checklist the RFP Section’s Part
of Work.
Inspection and Form used to document Inspection and Test Plan
Test Plan records of inspections and FLPF-0014T
testing

Responsibility Chart used to detail areas FPLF-0009 ROCT

Organizational of responsibility for Quality
Chart Control activities.

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Appendix C: Key Terms

The following table provides definitions for terms relevant to this document.
Term Definition

Appendix D: Construction Checklists

Checklist – Clearing and grubbing completion FLPF-0019T

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