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KIARA CRAWFORD

2440 N. 161st Ave. Goodyear AZ, 85395 (623) 414-7617 crawfordkn97@gmail.com

A skilled communicator able to maintain cultural sensitivity, establish work rapport with customers of diverse groups, and
promote cohesiveness. Highly organized and independent; able to effectively organize tasks to accomplish projects with
timeless creativity. Resourceful and flexible worker, able to adapt to change priorities and maintain a positive attitude and
strong work ethic.

PROFESSIONAL EXPERIENCE

VERRADO GOLF CLUB, BUCKEYE AZ


Event Staff/Food Runner, March 2017 – Currently
 Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
 Ensured freshness of food and ingredients by checking for equality, keeping track of old and new items, and rotating
stock.
 Spoke with customers to ensure satisfaction with food and service.
 Managed a wide variety of customer service and administration tasks to resolve customer issues quickly and
efficiently.

ARIZONA STATE CAPITOL MUSEUM, PHOENIX AZ


Intern, August – December 2017 (one semester)
 Assist with school tours and group tours of the museum, including leading tours and/or hands-on activities for
school field trips.
 Assist Education Director in developing new programming, including on-site, online, and in-school programs.
 Research historical topics relevant to new and existing programs.
 Research/development of new exhibits and restoration of old ones.
 Assist with volunteer tour guide training and tour research and development.
 Assist with public programs and events, including manning information booth(s), set-up and tear-down, and leading
children’s activities.
 Worked in cloud storage services such as Google Drive and OneDrive
 Troubleshooting Windows/MAC OS systems
 Emailing and communicating with museum employees/volunteers.
 Worked in museum archives, filing, cataloging, organizing, and maintaining artifacts/research.

CHIPOTLE, GOODYEAR AZ
Crew Member, July 2015 to March 2017
 Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving
problems on the spot.
 Provided an elevated customer experience to generate loyal clientele.
 Displayed enthusiasm and knowledge about the restaurant’s menu and products.
 Maintained high standards of customer service during high-volume, fast-paced operations.
 Ensured freshness of food and ingredients by checking for equality, keeping track of old and new items, and rotating
stock.
 Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
EDUCATION
ARIZONA STATE UNIVERSITY, TEMPE AZ
Graduation Date, May 20220 (begin Fall 2018)
 Bachelor’s Degree in Human Systems Engineering

ESTRELLA MOUNTAIN COMMUNITY COLLEGE, AVONDALE AZ


Graduation Date, May 2018
 Associate of Arts; Psychology.
 Transferred with 3.5 GPA

VERRADO HIGH SCHOOL, BUCKEYE AZ


May 2016
 Graduated with 3.5 GPA

ADDITIONAL SKILLS
Microsoft Office
Critical thinker
Excellent time management
Leadership abilities
Detail-orientated
Creative problem solver
Exceptional communication skills
Quick learner
Self-starter
Superb customer service skills

REFERENCES
VERRADO GOLF CLUB, BUCKEYE AZ
Valerie Johnson (Manager)
(503) 964-7222
vjohnson@verradogolfclub.com

ARIZONA STATE CAPITOL MUSEUM, PHOENIX AZ


Stephanie Mahan(Supervisor)
(480) 203-6148
smahan@azlibrary.gov

CHIPOTLE MEXICAN GRILLE, GOODYEAR AZ


Shaundra Davis (Manager)
(623) 691-6919

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