Professional Documents
Culture Documents
Pertains to getting things done and working hard to accomplish goals --------------------- achievement
Refers to the person’s concern with other people and providing assistance--------------- Helping and
concern for others
Indicates the person’s concern for telling the truth and doing what he think is right---- Honesty
Indicates the person’s concern for impartiality and fairness for all concerned------------ Fairness
Organizational values when congruent with the individual’s values ------------------------- positive feelings
What members of the organization say they value ----------------------------------------------- espoused value
Those that are reflected in the actual behavior of the individual members of the organization – enacted
values
Represent the goals that a person would like to achieve in his or her lifetime ----------- Terminal Values
Refer to preferable modes of behavior or means of achieving the terminal values ----- instrumental
values
Are feelings and beliefs that largely determine how employees will perceive their environment, commit
themselves to intended actions and ultimately behave ---------------------------------------- attitudes
Refers to the intention to behave in certain way toward someone or something ------ behavioral
component
When employees are dissatisfied with their jobs, they will have a strong tendency to engage in any or all
of the following ------------------------------------------------------------------------------------------- APP
Refer to the positive feeling about one’s job resulting from an evaluation of its characteristics – job
satisfaction
When people are satisfied with their jobs, the following benefits become possible ----------------- PCSLLLL
Refers to approach where individuals are asked to respond single question -------------------------Sgr
Refers to approach where individuals indicate their feelings regarding each key factors of their job – Ss
Refers to the degree to which a person identifies with the job, actively participates in it----------
Job involvement
Refers to the degree to which an employee identifies with a particular organization and wishes to
maintain membership in the organization -------------------------------------------------------------- organizational
commitment
Refers to the employee’s tendency to remain because he cannot afford to leave ------------- continuance
commitment
Refers to an obligation to remain with the company for moral or ethical reason --------------- normative
commitment
MOTIVATION
Job performance is possible if the following conditions are met ----------------------------------- COW
Is the process of activating behavior, sustaining it, and directing toward a particular goal – motivation
An individual chooses to do when he is confronted with a number of possible choices ------- direction
Measures how long a person can maintain to achieve the organization’s goal ------------------ persistence
Abraham maslow forwarded the idea that human beings possess a hierarchy of five needs – PSSES
Acquired needs Theory states that managers are motivated by three fundamental needs – PAA