Business Solution

Exceed onDemand 7 ®

Exceed onDemand, a member of the award-winning Exceed® family, Solution by Industry

is a remote X application delivery platform designed for Microsoft • Aerospace
Windows, Linux and UNIX desktop users. It cost-effectively delivers • Automotive and Transportation

X application access to remote users worldwide. • Banking and Financial Institute

Exceed onDemand • Call Center
Windows Client
• Customer Service
• Government
® • Healthcare and Pharmaceutical
• Oil and Gas Exploration
• Semiconductor
• Telecommunication
Application Server Exceed onDemand
Server or Cluster
• Utilities

Solution by Job Function

Exceed onDemand
Linux Client • Aeronautical Engineers
Exceed onDemand is a remote X application delivery platform designed for Microsoft Windows, • Application Engineers
Linux and UNIX desktop users. It is deliberately created for the business environment of the modern
enterprise where employees are geographically dispersed, resources and time are limited, and • Business Application Managers
budgets are tightly controlled. This overview will show you how Exceed onDemand can help you • CAD/CAM Designers
resolve those business challenges and meet your business demands.
• Call Center Managers
• Design Engineers
Business Challenge: Balancing the IT Expense and Business Revenue
Most medium to large companies have multiple operation centers. They may have sales offices all over • EDA Professionals
the world, R&D centers in the US and Europe, customer support centers in India, or manufacturing • Geologists and Geophysicists
plants in China and Malaysia. To help remote offices achieve a higher level of productivity, companies
• Mechanical Engineers
may have to invest extensively to create an IT infrastructure in each office, which may include similar
servers running identical business applications. Traditionally, the advantage of replicating the IT • Mobile Users
environment is that users will have faster access to applications and data that are local to their physical • Network Administrators
locations, instead of being subject to the unpredictable performance caused by Internet traffic. Despite
this convenience, the cost of proximity is high—setting up and maintaining additional hardware, • Remote Application Users
acquiring extra software licenses and administering and supporting applications and data are all costly • Scientific Researchers
and will ultimately affect the organization’s bottom line.
• Software Developers
In the past, corporations relegated these expenses as the cost of doing business, but this is no longer
• UNIX & Linux Support Managers
necessary. Exceed onDemand is designed to take into account remote application access over the
Internet. Armed with the revolutionary Thin X Protocol, Exceed onDemand allows users from afar to
access any X Window applications, including complicated and graphically intensive CAD/CAM and
other visualization, design and applications tools, all while maintaining a high level of performance that
can rival that of a console!
Exceed onDemand can remove technical barriers imposed by the geographical distance. It is now
possible for application managers to consolidate all server resources in an application center for
service users all over the world.
 Business Solution

Business Challenge: Application Delivery and Support

Establishing an application center created the following business challenge: how can an application Business Benefits
manager or administrator communicate with users over a vast distance? For instance, if the
application center is located in New York, how can an administrator give application access to users • Resource Consolidation –
Exceed onDemand can help IT
in Los Angeles, London, Bangalore, Singapore, and Sydney with the least amount of fuss or error?
managers achieve high efficiency in
Further, how can the support team assist users in those locations should problems arise?
resource usage and better planning.
Exceed onDemand comes with a flexible and tested and true Web deployment mechanism. At the
• Centralized Administration & Control –
click of a button, the access to the X application, along with a near-zero footprint Exceed onDemand Centrally control and monitor X
Client can be deployed to any Microsoft Windows desktop user in the organization. The built-in application access, regardless of how
advanced shadowing capability can allow support staff to remotely assist users in real time and diverse or decentralized the user
experience their problems first hand! base is.
Consolidated computing resources, streamlined application license usage, centralized application • Freedom of Movement –
administration, controlled user access, and reduced support cost are factors that help driving down Allow business users to freely access
operating expenses. The Exceed onDemand solution allows IT managers to save money and reinvest X applications from any corner of the
those savings in other priority projects. globe or transfer sessions from work
to home PC at will.
Business Challenge: Operating on Limited Resources and Time • One-Click X Application Delivery –
“Working on a growing number of projects with inadequate resources and limited time”—this Deliver X application access along with
statement seems to accurately describe the life of most business users, regardless of industry or job a near-zero footprint Client to Microsoft
function. The success of their tasks may depend on the collaboration amongst colleagues; their ability Windows desktop client over the Web
to deliver the winning design of a new product before their competitors do may be directly related with just one click of the button.
their efficiency in development and QA cycles. Without the right tools, achieving their goals in time • Project Collaboration –
can be difficult. Business application users from
Imagine the ability to share projects with colleagues around the globe in real time without ever leaving different offices, or even continents, can
your desk, or the freedom to start a simulation task to test the new circuitry design from a Linux share ideas using Exceed onDemand.
desktop in the office on a Friday evening and monitor it on a Windows PC at home over the weekend • Real-Time Support –
to check on the status! These are just some of the benefits that Exceed onDemand offers. Remotely assist users in real time
and experience problems first hand
Exceed onDemand is the right tool that can help organizations get the most out of their IT resources
with the built-in shadowing capability.
and help you get the most out of your time!
• Grow With Your Business –
The Gold Standard of X Server Exceed onDemand can match the
growth of a business by scaling
Open Text Connectivity Solutions Group has over 20 years of experience in developing Exceed, the
limitlessly with the advanced clustering
leading X Window emulator for the PC market, which is nearly as long as the history of the X Window
and intelligent load-balance features.
System itself. From the early days of giving Microsoft DOS users access to the wonderful world of
graphical X Window interface to the present time of helping Fortune 1000 companies serve business • Satisfy Corporate Security
critical X application to Microsoft Windows and Linux desktop users over any type of network Requirements –
connection, Open Text has always been there. Open Text is not only a company that develops world With the incorporated FIPS 140-2
leading enterprise-focused X server solutions for the Windows, Linux and UNIX markets; it also defines validated cryptographic module and
the standard for PC X market. World-class software backed by professional customer support with the support for Secure Shell, SSL and
matching quality, Open Text can help you and your organization overcome your business challenges PAM, Exceed onDemand is designed
to integrate seamlessly with many
and achieve your business goals!
organizations secure infrastructures.

Sales & Support Corporate Head Office

Canada www.opentext.com www.opentext.com

38 Leek Crescent, conninfo@opentext.com sales@opentext.com
Richmond Hill, Ontario connsales@opentext.com North America Sales
L4B 4N8 North America Support 1 800 499 6544
Phone: + 1 905 762 6400 1 800 486 0095 International Sales
Fax: + 1 905 762 6407 Worldwide Support + 1 800 4996 5440
Toll Free: 1 877 359 4866 + 1 905 762 6400

If you’re an Open Text partner or customer, visit www.opentext.com for more information about this and other Open Text solutions. Open Text is a publicly traded company on both NASDAQ (OTEX) and
the TSX (OTC). Copyright © 2009 by Open Text Corporation. All rights reserved. Trademarks and logos are the intellectual property of Open Text Corporation. All other company and product names are
trademarks of their respective owners. DS-03-00-EN-0149.01/09