Amos Connect Terminal Guide v1.2

AmosConnect Terminal guide
RVG 14-4-2005 version 1.2
This terminal guide is intended to provide basic insight into the preferred and supported
connection methods of AmosConnect using different Satellite terminal systems.
The software version used in this guide for any screenshots or details is 5.2.1, released 14-12-
2004. Installations packages can be downloaded via the Maritime and Partner Portals of Xantic.
Introduction ......................................................................................................1
Connection phone numbers.............................................................................2
General concepts Pc-Terminal.........................................................................2
Inmarsat Fleet 77 .............................................................................................3
Fleet 55............................................................................................................4
Fleet 33............................................................................................................4
Inmarsat-B .......................................................................................................5
Inmarsat B High Speed Data ...........................................................................6
Inmarsat M4 GAN ............................................................................................7
R-BGAN/BGAN................................................................................................9
Inmarsat Mini M ...............................................................................................9
Inmarsat A .....................................................................................................10
V.34 or. V.32bis or V.32 or V.22bis or V.22 (try in this order) .......................11
LAPM (V42) or MNP 4 or MNP 3 or MNP 2 or MNP 1 ->. None ....................11
Iridium ............................................................................................................11
GlobalStar ......................................................................................................12
GSM dialup ....................................................................................................13
Document reference index .............................................................................14
Assistance and Support .................................................................................16
Introduction
Connecting to AmosConnect can be divided in 2 connection types;
A) Via modem into the platform;

B) And using TCPIP via the Internet Network.
The AmosConnect platform supports modem dialup connections on analogue PSTN up to

33.6kbps and digital ISDN connections up to 64kbps. The TCPIP connection via the Internet
can transfer data up to 2048kbps. Throughput is limited by the connectivity method used on the
client side.
Amos Internet based TCPIP connections Amos Connect

Connect HUB
Client
Phone line based connections
Because of the generic connectivity supported, AmosConnect can technically be used in
combination with any phone network and Internet connection. Among many others these
include the Inmarsat network, Iridium, Global Star, Thuraya, national land phone networks and
GSM phone networks etc.
Currently Xantic actively supports the Inmarsat, Global Star and Iridium (Rudix) networks.
This does not mean other networks cannot be used. (Contact your sales representative to
discuss options)
Access from or via non-Xantic supplied/supported networks is only possible for subscribed
users of the AmosConnect Full product version (not the Basic version).
Connection phone numbers

From Inmarsat networks the phone nr is 65#
From Iridium networks the phone nr is 6500
Via the Xantic IP networks (MPDS, Bgan, Weblink) the address tcp1.amosconnect.com.
Basically, if you can make a modem dial out or browse the Internet you can use
AmosConnect.
General concepts - PC-Terminal

Connecting a PC to a terminal can be done in 3 ways:
Connect method Be aware of:

Serial cable direct for The max length of a normal serial cable is 10 mtr. The interference
COM port to DTE port from electrical equipment along the path can influence data
throughput and quality. A cable that is too long can result in very
unpredictable faults in the real and perceived quality of data
communication. It can be fine, but it is a risk. Serial cables from
shops are normally 1,8 mtr or 3.6 mtr and should always be used
if possible. These also have better quality-moulded connectors.
Modem line with a From PC to modem, if external, you should never take a serial
separate modem cable longer them 1,8 mtr. Use the one supplied with the modem.
(possibly connected via The modem line (PSTN or ISDN) from modem to terminal should
serial cable) not exceed 30 mtr. If the cable used is longer then 10 mtr, a series
of quality tests should be done, and the vessel monitored when in
use for the first while.
USB The USB cable from PC to terminal directly should never exceed
the length of 5 mtr. A cable that is too long can result in very
unpredictable faults in the quality of data communication.
ALWAYS DOCUMENT THE PC TO TERMINAL SETUP IN VISIT REPORTS

The AmosConnect client software recognises 2 ways of using modems:
A) Direct, via the integrated AM devices. The software controls the modems directly by
addressing the COM port of the PC.
B) Indirect, via the so-called Windows TAPI devices (modems). The software requests actions
from the operating system and interacts with the operating system.
Generally, try to use AM-devices as much as possible if the modem/Terminal is attached to,
or has a (virtual) COM port number.
External modems (and therefore directly attached terminals as well) can then be configured
via AM devices. PC embedded modems, card modems (PCMCIA cards, PCI cards) and
virtual modems must be addressed via the TAPI devices.
The following dialog is displayed in AmosConnect when adding modems:

(TAPI: Windows terminology, Telephony Application Program Interface)
Inmarsat Fleet 77
The Inmarsat fleet 77 supports various connectivity methods depending on the brand of the
Fleet terminal. These include:
-The S0 ISDN bus connector for dialup circuit switched connections
-The RS232 data port for dialup (circuit switched) and MPDS connections (packet switched)
-The USB connector
With the F77 terminal you can connect to AmosConnect using dialup and MPDS in following
ways:
1) DAILUP DIRECT
Amos
Connect PC
TALK / DATA
TALK RS CS TR RD TD CD Terminal
Se
ria
lo
ru
sb ISDN
Mo dem Bank
ISDN Modem
Connect the PC to an ISDN Terminal Adapter (modem) that is capable of the HDLC protocol.
Connect the ISDN Modem to the s0 ISDN bus of the terminal. The recommended modem to
use is the Multitech I Way Hopper MTA128ST (non USB model) or the Eicon Diva ISDN
PCI/PCMCIA card. Both modems require a special modem initialization string to enable the
HDLC protocol. For Multitech: &F7 (Clear protocol), for Eicon: &N7 or use: +IP9. Consult your
modem manual for latest updates. Using this setup you can dial directly from the AmosConnect
client software into the AmosConnect hub by dialing the SAC (short access Code) 65 #.
Preferred Method
2) DAILUP INDIRECT VIA WEBLINK
Amos
Connect PC
TALK / DATA
Se
ria
lo
ru
sb ISDN
Mo dem Bank
ISDN Modem
Connect the ISDN Modem to the s0 isdn bus of the terminal. The recommended modem to use
is the Multitech I Way Hopper MTA128ST (non USB model) or the Eicon Diva ISDN PCI card.
Using these modems, configure the PC to dialup to the Xantic Internet access point (Weblink)
via SAC 28#. In combination with the Internet link you can use the AmosConnect client TCPIP
connection method. The AmosConnect client allows you to control the dialup session from the
TCPIP connection dialog, controlling the dialup and breakdown of the Internet call.
AmosConnect should be configured to connect to ‘tcp1.amosconnect.com’ (default set).
3) DAILUP DIRECT Without ISDN Modem (AHDLC) on selected terminal models.
Amos
Connect PC
TALK / DATA
Serial or usb
Connect the PC directly to the RS232 Data port of the Terminal. (64Kb data must be
supported and enabled on the RS232 port of the model).
Currently supported terminals are: Nera & T&T M4/GAN and Nera Fleet 55+77
In the AmosConnect client software, setup the modem using an AM type modem device, and
select the “<Brand Name> <Fleet Type>No TA” modem from the list. E.g. “Nera 77 no TA”.
In the modem detail settings under the ‘e-mail’ tab, enable the AHDLC setting.
Direct dialup can be done to the SAC 65# phone nr to connect directly at 64Kb to
AmosConnect.
4) MPDS
Amos
Connect PC
TALK / DATA
Serial or usb
Connect the PC directly to the RS232 port of the terminal. Create the required network dialup
entries to connect to the Internet via the MPDS network. Once connected to the MPDS network,
AmosConnect can be setup to utilize this connection using the TCP/IP connection method. The
AmosConnect client is capable of controlling the connection making and breaking via the
TCP/IP connection dialog.
Fleet 55
The Fleet 55 terminal is equal to the Fleet 77 model concerning AmosConnect connectivity.
Please use the Fleet 77 chapter.
Fleet 33
The Fleet 33 terminal supports:
-The RS232 data port to dialup

-The RS232 data port to connect MPDS
-The USB connector to dialup
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial or usb
Connect the PC directly to the RS232 port of the terminal. The AmosConnect client modem
setup can directly use the attached terminal by creating an AM-device of the Fleet 33 type.
Preferred method
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial or usb
Dialup to Internet via the Xantic Weblink service on SAC 28# can be used in combination with
the AmosConnect TCPIP connection method. Using this method the client is first connected to
the Internet and this (TCPIP based) connection is then used by AmosConnect to transfer data.
3) MPDS
Amos
Connect PC
TALK / DATA
Serial or usb
AmosConnect can be setup to utilize this connection using the TCPIP connection method. The
AmosConnect client is capable of controlling the connection making and breaking via the TCPIP
connection dialog.
Inmarsat-B
Inmarsat B low speed can connect to AmosConnect at 9.6kbps using the data port on the
terminal RS434 data port. Also indicated as DTE port.
The terminal must be configured for low speed data using the terminal data manuals. These
differ per brand. To enable dial out, the routing does not need to be configured on the terminal.
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
Connect the PC directly to the terminal data port. Configure the AmosConnect client via the
modem setup to use the terminal brand and type. All common used terminal brands and types
are included in the AM device list. It is particularly important to have the BAUD rate specified in
the modem setup equal to the BAUD/Speed rate specified in the Terminal itself.
Using the configured modem, the AmosConnect client can dial up directly to the SAC 65#
phone number.
Preferred method
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
Inmarsat B High Speed Data

High-speed data via the Inmarsat-B terminal can only be done using additional devices
connected to the terminal.
3 types of support devices are known to perform well:
-RAMSAT - external, with distances up to 2km PC to Terminal.

-S0DA Box (Nera GMBH) - external, requiring an ISDN TA modem as well.
-KLAS Hopper - internal with max distance of 1,8 meter of the terminal.
TALK / DATA
TALK RS CS TR RD TD CD
RAMSAT
sb
oru OR Ser
l ial
r ia
Se
Amos TALK / DATA
KlasHopper TALK / DATA
Terminal
Connect PC internal PCI Serial B HSD

card
Se OR
ria l
lo ria
ru Se
sb
TALK / DA TA
T ALK RS CS TR RD TD CD
SoDA box
Modem Bank
ISDN
ISDN Modem
(internal or external)
All these devices are SYNC/ASYNC data converters, which behave as modems allowing
normal modem like connectivity with the PC. Data connections of up to 64 kbps can be setup
with AmosConnect using the Inmarsat-B HSD.
Ramsat:
The Ramsat devices are connected between the PC and the terminal, and behave as modems
using the V25-Bis standard. The Ramsat type to use is the RvP24 or the ROP24 (fibre optic
option).
Preferred Device
S0DA box:
The S0DA box device connects to the DTE data port of the terminal and offers 2 S0 ISDN
connections. These S0 ISDN connections can be used with ISDN TA modems suitable for
AmosConnect.
Connect the ISDN Modem to the s0 ISDN bus of the terminal.
The recommended modem to use is the Multitech I Way Hopper MTA128ST (non USB model)
or the Eicon Diva ISDN pci card. Both modems need a special modem initialization string in
order to work with the HDLC protocol.
For Multitech: &F7 (Clear protocol)

For Eicon: &N7 (or +IP9)
Consult the modem manual for latest updates.

Using this setup, you can dial directly from the AmosConnect client software into the
AmosConnect hub by dialing the SAC (short access Code) 65 #.
Use the devices to connect to AmosConnect using:
1) DIRECT DIALUP
Connect the PC directly to the device data port. Configure the AmosConnect client via the
modem setup to use the device brand and type. All common used devices brands and types are
included in the AM device list. It is particularly important to have the BAUD rate specified in the
modem setup equal to the BAUD/Speed rate specified in the Terminal itself.
Using the configured modem, the AmosConnect client can dial up directly to the SAC 65#
phone number.
Preferred Method
2) INDIRECT DIALUP
the AmosConnect TCPIP connection method. Using this method, the client is first connected to
Inmarsat M4 GAN
The M4 terminal can connect to AmosConnect via high-speed data ISDN 64kbps and MPDS.
The terminal can connect via:

-RS232 data port on the terminal (data dial up and MPDS)
-S0 ISDN connector (data dial up)
With the M-4GAN terminal you can connect to AmosConnect using dialup and MPDS in
following ways:
1) DAILUP DIRECT
Amos
Connect PC
TALK / DATA
Se
ria
l ISDN
Modem Bank
ISDN Modem
use is the Multitech I Way Hopper MTA128ST (non usb model) or the Eicon Diva ISDN pci card.
Both modems need a special modem ini string in order to work with the HDLC protocol. For
Multitech: &F7 (Clear protocol), for Eicon: &N7. Consult modem manual for latest updates.
Using this setup you can dial directly from the AmosConnect client software into the
AmosConnect hub by dialing the SAC (short access Code) 65 #.
Preferred Method
2) DAILUP INDIRECT VIA WEBLINK
Amos
Connect PC
TALK / DATA
Se
ria
l ISDN
Modem Bank
ISDN Modem
use is the Multitech I Way Hopper MTA128ST (non usb model) or the Eicon Diva ISDN pci card.
Using these modems, configure the PC to dial up to the Xantic Internet access point (Weblink)
via SAC 28#. In combination with the Internet link, you can use the AmosConnect client TCPIP
connection method. The AmosConnect client allows you to control the dialup session from the
TCPIP connection dialog, controlling the dialup and breakdown of the Internet call.
3) DAILUP DIRECT Without ISDN Modem (AHDLC)
Amos
Connect PC
TALK / DATA
Serial or usb
Connect the PC directly to the RS232 Data port of the Terminal. (64Kb data must be
supported and enabled on the RS232 port of the model).
(64Kb data must be supported and enabled on the RS232 port of the model).
Currently supported terminals are: Nera & T&T M4/GAN and Nera Fleet 55+77
In the AmosConnect client software, setup the modem using an AM type modem device, and
select the “<Brand Name> <Fleet Type>No TA” modem from the list. E.g. “Nera 77 no TA”.
In the modem detail settings under the ‘e-mail’ tab, enable the AHDLC setting.
Direct dialup can be done to the SAC 65# phone nr to connect directly at 64Kb to
AmosConnect.
4) MPDS
Amos
Connect PC
TALK / DATA
Serial or usb
AmosConnect can be setup to utilize this connection using the TCPIP connection method. The
AmosConnect client is capable of controlling the connection making and breaking of the
windows dial-up session via the TCPIP connection dialog.
The AmosConnect client should be configured to connect to ‘tcp1.amosconnect.com’ (default
set) when connecting to AMOS.
R-BGAN/BGAN
The BGAN network is a TCPIP packet switched network, allowing the attached PC to connect
to this Inmarsat computer network. The connection method applicable is equal to MPDS
regarding the AmosConnect client software.
The terminal can connect to the PC using:

-LAN connection (RJ-45)
-USB connection
Amos
Connect PC
TALK / DATA
USB or LAN
Using the standard BGAN instructions, the terminal must be setup to connect to the BGAN
Inmarsat network.
Once connected to the network, AmosConnect can be setup to utilize this connection using the
TCPIP connection method. The AmosConnect client is capable of controlling the connection
making and breaking of the windows dial-up session via the TCPIP connection dialog if a
Windows Dial-Up networking method was used to initiate the connection (typically if the terminal
is connected via the USB connector to the PC). Otherwise, the ending of the session is done
automatically when the connection becomes idle by the terminal.
The BGAN network is packet switched and billed, the timeout does not matter as long no data
flow is existent.
The AmosConnect client should be configured to connect to ‘tcp1.amosconnect.com’ (default
set) when connecting to AMOS.
Inmarsat Mini M
Inmarsat Mini-M low speed can connect to AmosConnect at 2.4 kbps using the data port on the
terminal - RS232 data port, also indicated as DTE port.
The terminal must be configured for data using the terminal data manuals. These differ per
brand. To enable dial out, the incoming routing does not need to be configured on the terminal.
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
modem setup to use the terminal brand and type. All commonly used terminal brands and types
are included in the AM device list. It is particularly important to have the BAUD rate specified in
the modem setup equal to the BAUD/Speed rate specified in the Terminal itself.
Using the configured modem the AmosConnect client can dial up directly to the SAC 65# phone
number.
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
Dialup to the Internet via the Xantic Weblink service on SAC 28# can be used in combination
with the AmosConnect TCPIP connection method. Using this method the client is first
connected to the Internet and this (TCPIP based) connection is then used by AmosConnect to
transfer data.
Inmarsat A
Inmarsat A can connect to AmosConnect at max 19.2 kbps using an external modem
connected to one of the analogue PSTN ports on the terminal. Normal throughput nevertheless
is about 14.4 kbps
The terminal must be configured for dial out using the terminal manuals. These differ per brand.
To enable dial out, the incoming routing does not need to be configured on the terminal.
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Se
ria ne
l N li
PST
Modem Bank
Modem
Connect the PC directly to the modem supplied with the serial data port of the PC. Configure
the AmosConnect client via the modem setup to use the modem brand and type. All common
used modem brands and types are included in the AM device list.
As the Inmarsat-A system works with dual dial tones and extended pauses, the use of commas
is very common in the phone number to dial. 4 to 7 commas are usual to get the Inm-A to dial
out properly via the attached modem. Use the ‘Dial using’ section of the dial dialog in Amos
Connect client to configure the prefix and suffix. The specific modem used might have defaults,
which are not compatible with Amos Connect. When setting up with Inmarsat-A, try to have the
modem attached use the following settings (consult modem AT manual how to set your modem
for these settings)
Connect protocol:
V.34 or. V.32bis or V.32 or V.22bis or V.22 (try in this order)
Error correction & compression:
LAPM (V42) or MNP 4 or MNP 3 or MNP 2 or MNP 1 ->. None
Most modem brands try to negotiate the best one first automatically.
number. There are many modems that work well with different terminal types. The US Robotics
Courier type modems have long history of performing well with Inmarsat-A and AmosConnect.
Preferred Method
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Se
ria e
l N lin
PST
Modem Bank
Modem
Iridium
The Iridium terminal (handset) is connected to the PC using:
-Serial RS232 connector to the handheld plug.
Iridium can connect to AmosConnect at 2.4kbps using the data port on the terminal. The
terminal must be configured for data using the terminal data manuals. These differ per brand.
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
modem setup to use the terminal brand and type. For Iridium, the “Motorola Iridium” will work
sufficiently. Alternatively the ‘Unlisted modem’ entry can be used, which will use the defaults of
the internal modem of the handheld terminal. All common used terminal brands and types are
included in the AM device list. It is particularly important to have the BAUD rate specified in the
modem setup equal to the BAUD/Speed rate specified in the Terminal itself or the
documentation.
number.
Potentially the accompanied software will install a Windows modem for your Iridium modem to
be used with other applications. To use this Windows modem, select the TAPI option when
adding a modem in AmosConnect, and select your Iridium modem from the list.
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
The Iridium network also has its own Internet access number, consult your ISP or manuals with
the terminal on how to set this up.
GlobalStar
The Global Star terminal (handset) is connected to the PC using:
-Serial RS232 connector to the handheld plug.
Global star can connect to AmosConnect at 2.4kbps using the data port on the terminal. The
terminal must be configured for data using the terminal data manuals. These differ per brand.
1) DIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
modem setup to use the terminal brand and type. For Global Star the accompanied software
installs a Windows modem for your Global Star modem to be used with other applications. To
use this Windows modem, select the TAPI option when adding a modem in Amos Connect, and
select your Global Star modem from the list.
Using the configured modem the AmosConnect client can dial up directly to the SAC 65 phone
number.
2) INDIRECT DIALUP
Amos
Connect PC
TALK / DATA
Serial
Dialup to Internet via the Internet service of Global Star can be used in combination with the
AmosConnect TCPIP connection method. Using this method the client is first connected to the
Internet and this (TCPIP based) connection is then used by AmosConnect to transfer data. The
global star network has its own Internet access numbers, consult your ISP or manuals with the
terminal on how to set this up.
GSM dialup
Xantic allows limited dial in access for all of its clients via the GSM dial in numbers. This access
PSTN phone number can be used in combination with GSM phones or landlines. This way
Xantic offers the option to continue use of your mail system while in dry dock, vessels attached
to landlines when in port or to test the setup from your office where you do not have a
supported terminal. Only the licensed version of Amos Connect offers this functionality. The
Amos Connect Basic product line does not.
Amos
Connect PC Serial
AmosConnect client offers many modem brands to be used in its modem list, and if not in the
list, the ‘Unlisted modem’ or ‘Hayes 2400’ are good alternatives to try. Also, there are numerous
GSM’s listed to use in combination with the TAPI modems usable in Amos Connect (TAPI
modems are modems configured in Windows instead of directly addressed by the
AmosConnect software).
Xantic keeps track of the usage per vessel/client of this access method to assure the license
agreement is not violated. The license agreement states that access to Amos Connect is only
allowed via the supported satellite networks using Xantic or Xantic-ISP Airtime.
Contact Customer Service or your Sales Contact to acquire this GSM direct dial in phone
access number.
Document reference index
The following document(s) will provide more detail on setup details:
Request them via our Customer Service or find these in our technical documents
section.
Equipment/Service Description Title

Inmarsat-A General setup Setting up inm-a.doc
instruction for Inmarsat
A terminals to allow
data services
Inmarsat-B General setup
instruction for Inmarsat Setting up inm-b_lynxx.doc
B terminals to allow Setting up NeraS_B.doc
data services ConfigNeraB9600data.pdf
General setup Setting up NeraWP_mini-M.doc
instruction for Inmarsat Setting up TnT_mini-M.doc
Inmarsat mini-M Mini M World Phone
terminals to allow data
services
M4-GAN - MPDS General Terminal-PC AMOS Connect and Inmarsat GAN
setup guide for use with 2004-02-19.pdf
Amos Connect
Inmarsat B HSD INM-B High Speed data AMOS Connect Inmarsat B HSD via
KlasHopper.doc
Configuring AMOS Connect Bhsd.pdf
Amos Mail AVM FRITZ CARD HSD
SETUP.doc
WebLink WebLink service setup WebLink IA User Guide.pdf
guide
Inmarsat Fleet 77 General setup Amosconnect - Nera Fleet 77 MPDS
instruction for Inmarsat settings.pdf
F terminals to allow
data services
Assistance and Support
For more information, assistance and support, please visit our website: www.xantic.net or
contact your Sales Manager or Xantic’s 24/365 Customer Service Team:
Customer Services in Australia:
Tel: +61 7 5498 0000 or toll-free* 1800 815 555
Fax: +61 7 5498 0098 or toll-free* 1800 811 373
Email: service@xantic.net
Telex (71) 22432 TELCSC AA
*Toll-free in Australia only
Via Inmarsat use Special Access Code: 68 (free of charge via LES Burum and Perth)

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AmosConnect Terminal guide

RVG 14-4-2005 version 1.2

A) Via modem into the platform;

The AmosConnect platform supports modem dialup connections on analogue PSTN up to

Amos Internet based TCPIP connections Amos Connect

Connection phone numbers

General concepts - PC-Terminal

Connect method Be aware of:

ALWAYS DOCUMENT THE PC TO TERMINAL SETUP IN VISIT REPORTS

The following dialog is displayed in AmosConnect when adding modems:

2) DAILUP INDIRECT VIA WEBLINK

3) DAILUP DIRECT Without ISDN Modem (AHDLC) on selected terminal models.

-The RS232 data port to dialup

Inmarsat B High Speed Data

-RAMSAT - external, with distances up to 2km PC to Terminal.

Connect PC internal PCI Serial B HSD

For Multitech: &F7 (Clear protocol)

Consult the modem manual for latest updates.

Use the devices to connect to AmosConnect using:

The terminal can connect via:

2) DAILUP INDIRECT VIA WEBLINK

3) DAILUP DIRECT Without ISDN Modem (AHDLC)

The terminal can connect to the PC using:

-Serial RS232 connector to the handheld plug.

-Serial RS232 connector to the handheld plug.

Equipment/Service Description Title

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