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Introduction
Update and Synchronization of the Intercompany Chain explains how to modify
orders and update Intercompany chains. It also covers document handling.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Scenario
Your customer has ordered some items and because you have no on-hand
inventory, you must order these from an Intercompany vendor. After you have
created the Intercompany chain automatically, the customer calls and requests
some changes in the sales order details.
1. Open Sales and marketing > Common > Sales Order > All sales
orders.
2. Click Sales order to create a new sales order.
3. Click Header view and select the Autocreate intercompany orders
parameter in on the Intercompany settings FastTab.
4. After you have created all sales order lines, leave the sales order, for
example, by clicking another sales order. Now a Purchase order and
an Intercompany sales order are created.
5. Change the quantity on the Original sales order. The quantity in the
Purchase order and the Intercompany sales order updates
automatically.
6. Add a new sales order line. This line can also be added to the
Purchase order and the Intercompany sales order.
NOTE: When a picking list is generated for the Intercompany sales order, you
cannot update the quantity on the Original sales order line. If you add a new
line, a new Purchase order is created.
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Chapter 7: Update and Synchronization of the Intercompany Chain
Occasionally, you might only want to delete the purchase order and the
Intercompany sales order, but not the original sales order. The reason might be
that the customer still wants the items, and you have discovered that you have
enough on-hand inventory to fulfill the requirement and therefore no longer need
to purchase the items.
Scenario
A customer calls and orders 100 televisions. There is no available inventory in
the company to fulfill the order. Therefore, you create an Intercompany order by
using a non-direct delivery sales order, because you want the televisions to pass
through your warehouse. A purchase order and an Intercompany sales order are
created by using your vendor company.
Consequently, after you have created the Intercompany order, you find a pallet of
televisions in your warehouse. These are returned items from an incorrect order.
Now you want to stop the Intercompany order. Therefore, you remove the link
between the Original sales order line and then pick and pack the shipment for the
Original sales order line.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
1. Open Sales and marketing > Common > Sales Order > All sales
orders.
2. Select a sales order line that is linked to an Intercompany order
chain.
3. Click Inventory and select Remove link in the Inventory space.
4. All links to the Intercompany order chain are now removed.
NOTE: The way that you handle the Purchase order and Intercompany sales
order after you remove the link is your choice. You might want to cancel the
purchase order and Intercompany sales order, because there may be no
immediate need for the inventory.
However, if the Intercompany sales order has had a picking list generated for it,
the status does not enable the cancelation of the order.
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Chapter 7: Update and Synchronization of the Intercompany Chain
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Lab 7.1 - Update the Original Sales Order and Remove the
Link
After you have created an Intercompany chain, perform updates on the Original
sales order, and then remove the link to the Intercompany purchase order.
Scenario
You are the sales consultant in CEE. Adventure Works (1102) calls and orders
three units of item number 10007. Because there is no on-hand inventory
available, you must purchase the item from the primary vendor 9100. The items
must not be delivered directly to the customer.
Later, Adventure Works calls again and wants to make some changes to the
Original sales order. They want to decrease the quantity to two.
Precondition 1
The picking list must be printed manually in company CEU. Therefore, the Print
picking list automatically parameter must be cleared in the action policies.
Precondition 2
Make sure that the primary vendor for the item number 10007 is the
Intercompany vendor 9100.
Challenge Yourself!
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Chapter 7: Update and Synchronization of the Intercompany Chain
Step by Step
Precondition 1
1. In CEU, open Sales and marketing > Common > Customers > All
customers.
2. Select customer 9100 and then click Edit.
3. Click General and then click Intercompany on the Action Pane.
4. Click Sales order policies and then clear the Print picking list
automatically parameter.
Precondition 2
Items 10007 must have the Intercompany vendor 9100 as primary vendor.
Verify the following precondition:
1. In CEE, open Sales and marketing > Common > Sales Orders >
All sales orders.
2. Click Sales orders to create a new sales order and type Customer
account 1102. Click OK.
3. Click Header view, expand the Intercompany settings FastTab,
select Autocreate intercompany orders and then clear the Direct
delivery parameter.
4. Click the Line view and then click Add line to add a sales order line.
5. Type Item number "10007" and type "3" in the Quantity field.
6. Click another sales order header and notice that an Intercompany
Purchase order and an Intercompany sales order are created
automatically.
7. Clear and Close the Infolog. Close or Cancel the other sales order.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
1. In CEE, open Sales and marketing > Common > Sales Orders >
All sales orders.
2. Select the sales order that you have previously created for Adventure
Works.
3. Click Edit and change the Quantity of item number 10007 to two.
4. Click Sales Order on the Action pane or another sales order header
to update the Intercompany chain automatically and then click
Cancel to move out of the order. If you receive and Infolog warning
about the receipts date Clear and Close the Infolog.
5. Open the Original Sales order if the form has been closed. Double-
click on the Sales order in the All sales orders list page.
6. Click Manage and then click Intercompany sales order.
7. Verify that the quantity of item number 10007 is updated to two.
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Chapter 7: Update and Synchronization of the Intercompany Chain
Prices and discounts are always synchronized between the Intercompany sales
order and the Intercompany purchase order.
Customer Information
Customer information is the customer reference and customer requisition
number. This can be synchronized when the Original sales order is created or
when a change is made to the customer/vendor reference or customer requisition.
You can select whether this data must be synchronized in the action policies.
1. In the sales company, open Sales and marketing > Common >
Customers > All customers and select a customer.
2. Click General and then Intercompany on the Action Pane.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Use the Original sales order <-> Intercompany purchase order field group to
enable the synchronization of the customer information between the Original
sales order and the Intercompany purchase order.
Use the Intercompany purchase order <-> Intercompany sales order field
group to enable synchronization of the customer information between the
Intercompany purchase order and the Intercompany sales order.
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Chapter 7: Update and Synchronization of the Intercompany Chain
In an Intercompany chain, you must specify where the price and discount search
is performed. You can activate the price and discount search for the following
Intercompany relationships:
This means that Microsoft Dynamics AX overrides the purchase prices, trade
agreements, and discounts that are set up in the CEE company. The price and
discount search is performed in the Intercompany sales orders in CEU.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Therefore, all prices, trade agreements, and discounts that are set up in the CEU
company are considered. The sales prices and discounts that are found for the
Intercompany sales order are synchronized automatically.
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Chapter 7: Update and Synchronization of the Intercompany Chain
20. In company CEE, Open the Original sales order previously created
by double-clicking the record in the All sales list page. Click
Manage and then Purchase order on the Action Pane.
21. Verify that the Unit price is 600 on the Purchase order line item.
This shows that the system has used the sales price from the CEU
company as a purchase price.
NOTE: The setup parameters for editing prices and discounts also determine
who can edit the charges.
Scenario
1. In the sales company, open Sales and marketing > Common >
Customers > All customers and then select a customer.
2. Click General and then Intercompany on the Action Pane.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Example 1
The sales representative of the production company edits the sales price or
discount of the Intercompany sales order. The purchase price or discount in the
Intercompany purchase order is then automatically updated to the same amount.
You can also synchronize the price and discount between the Original sales order
and the purchase order.
Example 2
The customer in the Original sales order is another subsidiary within your
organizational structure. Therefore, the items must be invoiced without a profit
margin. This means that the sales price is equal to the purchase price.
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Chapter 7: Update and Synchronization of the Intercompany Chain
1. Open Sales and marketing > Common > Customers > All
customers and select a customer.
2. Click General and then Intercompany on the Action Pane.
3. Click Purchase order policies.
4. Select the Price and discount parameter.
NOTE: If the Price and discount parameter is selected, it affects the amount that
is charged to the customer.
Charges
As with prices and discounts, miscellaneous charges are synchronized between
the Intercompany sales order and Intercompany purchase order.
Scenario: Charges
The Intercompany vendor adds a special handling fee, as a miscellaneous charge
to the Intercompany sales order. This miscellaneous charge is automatically
synchronized to the Intercompany purchase order.
When you use direct deliveries, you can select an allocation method to apply to
the Intercompany purchase order.
1. Open Sales and marketing > Common > Customers > All
customers and select a customer.
2. Click General and then Intercompany on the Action Pane.
3. Click Purchase order policies.
4. Select from the following Charges allocation options:
o Net amount
o Quantity
o Per line
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Example
The unit price on the Original sales order in CEE is 300.00 U.S. Dollars (USD).
The cost price for the item in CEU is 125.00 USD. Therefore, the sales price on
the Intercompany sales order is set equal to the cost 125.00 USD. This sales price
is synchronized as the purchase price to the Intercompany purchase order in
CEE.
If a miscellaneous charge on the sales order line of the Intercompany sales order
is set to Intercompany percent in the Category field, and the charge value of 10
is set up, 10 percent of the unit price of the Original sales order is added. In this
example, this is 10 percent of 300.00 USD or 30.00 USD.
1. Open Sales and marketing > Common > Customers > All
customers and select an Intercompany customer.
2. Click General and then Intercompany on the Action Pane.
3. Click Sales order policies.
4. Select the Unit price equal to cost price parameter to use the cost
price instead of trade agreements or the defined sales price on the
item.
5. If the Unit price equal to cost price parameter is selected, you can
select the Initiate original customer invoice posting parameter.
This means that if the posting of the invoice on the Intercompany
sales order is stopped because of an error, the invoice on the Original
sales order is posted anyway.
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Chapter 7: Update and Synchronization of the Intercompany Chain
Intercompany Charge
If the unit price on the purchase order is used as equal to the cost price, the
vendor does not receive any profit margin. To compensate for the loss of profit
margin, the vendor can add a charge.
The special charge category called Intercompany percent can be set up on the
lines of the Original sales order. The value entered here is the percentage of the
unit price on the Original sales order.
1. Open Sales and marketing > Common > Sales orders > All sales
orders.
2. Select a sales order that is used in an Intercompany chain.
3. Click Sell and then Charges on the Action Pane.
4. Enter a Charges code and then select Intercompany percent in the
Category field.
5. Enter a number to base the Intercompany percent in the Value field.
6. Close the form.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Delivery Dates
In Microsoft Dynamics AX, the delivery dates in an Intercompany chain are also
synchronized.
Example
A date is entered in the Confirmed ship date field on the Intercompany sales
order because the production company cannot deliver the items in time. The
Confirmed receipt date is synchronized to the same date on the Intercompany
purchase order and the Original sales order.
Agreements
If you are using an Intercompany sales agreement on a sales order, you can add
more line details on the agreement. The additional lines will be synchronized to
the linked purchase agreement in the other legal entity.
You can also update the agreement from the purchase agreement and the
Intercompany orders will automatically be synchronized.
NOTE: An Intercompany agreement can only be created for products that are
released in both legal entities.
You can only delete a line from the legal entity from which it was created.
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Chapter 7: Update and Synchronization of the Intercompany Chain
Scenario
An Intercompany vendor, CEU, has reduced the sales price for item number
10007 to 600.00 U.S Dollars (USD). In addition, Adventure Works (1102) calls
and orders two units of item number 10007.
The Intercompany vendor has previously informed you that he can provide the
items for an even cheaper price than originally quoted; he will charge 450.00
USD.
Precondition
The Unit price equal to cost price parameter on the action policies in the CEU
company must be cleared.
Challenge Yourself!
• Select the Price & discount search parameter on the action policies
in CEU.
• Clear the Allow price edit and Allow discount edit parameters on
the action policies in CEE.
• In CEE, create a new sales order for customer 1101 and select the
Autocreate an intercompany order parameter.
• Create a new sales line and move the focus to another sales order
header to auto create the Intercompany chain.
• Edit the sales price on the line of the Intercompany sales order in
CEU.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Step by Step
Precondition
1. In CEU, open Sales and marketing > Common > Customers > All
customers and select the customer account 9100 and click Edit.
2. Click General and then Intercompany on the Action Pane.
3. Click Sales order policies.
4. Verify the Unit price equal to cost price parameter is not selected
and Close the Intercompany and Customer form.
1. In CEE, open Sales and marketing > Common > Customers > All
customers and select customer 9001 and click Edit.
2. Click General and then Intercompany on the Action Pane.
3. Click Sales order policies.
4. Locate the Intercompany sales order prices field group and verify
the following setup:
a. Clear the Price and discount search parameter.
b. Clear the Allow price edit parameter.
c. Clear the Allow discount edit parameter.
1. In CEE, open Sales and marketing > Common > Sales Orders >
All sales orders.
2. Click Sales orders to create a sales order and select Customer
account 1102. Click OK.
3. Click Header view and verify the Autocreate intercompany orders
and select the Direct delivery parameter on the Intercompany
settings FastTab.
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Chapter 7: Update and Synchronization of the Intercompany Chain
1. In CEU, open Sales and marketing > Common > Sales Orders >
All sales orders.
2. Click the Intercompany sales order that was created in the previous
step (you can use the Latest sales order fact box to find the order).
3. Click Edit and update the Unit price for item number 10007 to
450.00 USD.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
NOTE: Depending on the document setup for Accounts receivable, the note can
be printed on the picking list, packing slip, and any other documents that are
specified.
1. Open Sales and marketing > Common > Sales orders > All sales
orders.
2. Select a sales order that is used in an Intercompany chain or create a
new sales order.
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Chapter 7: Update and Synchronization of the Intercompany Chain
Summary
Intercompany has the following features that allow for information to be shared
across the Intercompany chain.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
2. Which status must the Intercompany sales order have to make an update of
the quantity in the Original sales order possible?
3. What can you do if you have already created an Intercompany chain and you
later want to use some on-hand inventory instead of the items that you have
ordered from your Intercompany vendor?
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Chapter 7: Update and Synchronization of the Intercompany Chain
1.
2.
3.
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Intercompany Setup and
Order Processing in Microsoft Dynamics AX® 2012
Solutions
Test Your Knowledge
1. What happens to the Intercompany purchase order and the Intercompany
sales order when you update the quantity on the Original sales order?
MODEL ANSWER:
The changes are synchronized through the Intercompany chain. This means
that the quantity is updated in the Intercompany purchase order and the
Intercompany sales order.
2. Which status must the Intercompany sales order have to make an update of
the quantity in the Original sales order possible?
MODEL ANSWER:
The Intercompany sales order must not be picking list updated, packing slip
updated or invoice updated.
3. What can you do if you have already created an Intercompany chain and you
later want to use some on-hand inventory instead of the items that you have
ordered from your Intercompany vendor?
MODEL ANSWER:
You can remove the link between the Original sales order and the
Intercompany purchase order by using the Inventory button on the Original
sales order. Then, you can select to delete the Intercompany purchase order if
you do not want the items to be delivered to your warehouse. Optionally,
you can the select the on-hand inventory that you want to use for the sales
order.
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