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Recall Detail Of Hi-end & Pe

Sr No Dealer Name Code RECALL Model Tye of Recall

1 GARG MOTORS SIRSA SG010151 CHECK FRONT BRAKE HOSE 722/723 SCORPIO RED
2 GARG MOTORS SIRSA SG010151 CHECK FRONT BRAKE HOSE 739/740 NUVOSPORT RED
3 GARG MOTORS SIRSA SG010151 REAR DRIVE SHAFT TORQUE REXTON RED
4 GARG MOTORS SIRSA SG010151 COOLANT LEAKAGE FROM RADIATOR HOSE TUV3OO CAMPAGIN
5 GARG MOTORS SIRSA SG010151 ABS LAMP CONTINUOUSLY ON TUV3OO CAMPAGIN
6 GARG MOTORS SIRSA SG010151 KUV100
ECU DATA FLASHING and FDM GASKET REPLACEMENT 734 CAMPAGIN
7 GARG MOTORS SIRSA SG010151 IC FLASHING KUV100 CAMPAGIN
8 GARG MOTORS SIRSA SG010151 HVAC CONTROL PANEL REFLASHING 734 KUV100 CAMPAGIN
9 GARG MOTORS SIRSA SG010151 COMPRESSOR SUCTION HOSE CLAMP FITMENT SCORPIO CAMPAGIN
10 GARG MOTORS SIRSA SG010151 POWER SEAT HEIGHT ADJU KNOB REP XUV 5OO NEW AGE CAMPAGIN
11 GARG MOTORS SIRSA SG010151 AMT DATSET UPDATE TUV3OO CAMPAGIN
12 GARG MOTORS SIRSA SG010151 ECOSENSE/ANDROID AUTO/ECALL INSTALLATION XUV 5OO NEW AGE CAMPAGIN
13 GARG MOTORS SIRSA SG010151 FUEL FLOAT UNIT REPLACEMENT 900 THAR CRDE CAMPAGIN
22 GARG MOTORS SIRSA SG010151 CHASSIS REPAIR AT SPRING DOME LEG SCORPIO AT CAMPAGIN
23 GARG MOTORS SIRSA SG010151 OIL PRESSURE SWITCH REPLACEMENT SCORPIO CAMPAGIN
24 GARG MOTORS SIRSA SG010151 DOOR LATCH GREASING AND FORM PASTING NEW AGE XUV 5OO CAMPAGIN
25 GARG MOTORS SIRSA SG010151 RR REGN PLATE WIRING RECTIFICATION NEW SCORPIO CAMPAGIN
26 GARG MOTORS SIRSA SG010151 REPLACE BSG BRKT,7PK BELT, TENSIONER NEW SCORPIO CAMPAGIN
27 GARG MOTORS SIRSA SG010151 FIP LOCKING PIN REPLACEMENT KUV100 CAMPAGIN
28 GARG MOTORS SIRSA SG010151 CHASSIS REINFORCEMENT BOLERO PP CAMPAGIN
29 GARG MOTORS SIRSA SG010151 HEATER HOSE REPLCACEMENT KUV 100 CAMPAGIN

Total
Recall Detail Of Prospe
Sr No Dealer Name Code RECALL Model Tye of Recall

Total
end & Personal
No of
claim Cliam
done done %
as on 31- Remarks
Total Size
as on
31-12- 12-2017
190 2017 167 88% I WILL COMPLETE THIS TO THE NEXT QUARTER

5 5 100% 100% IN THIS MONTH OR NEXT MONTH

5 2 40%THESE VEHICLE RUN IN OTHER CITY SO I WILL COMPELTE THESE RECALL IN NEXT QUARTER.
6 6 100% DONE

26 20 77% I WILL COMPLETE THIS TO THE NEXT QUARTER

9 8 89% THESE RECALL DONE IN THIS MONTH OR NEXT MONTH

12 12 100% DONE

30 27 90% THESE RECALL DONE IN THIS MONTH OR NEXT MONTH

123 94 76% I WILL COMPLETE THIS TO THE NEXT QUARTER

9 6 67% THESE RECALL DONE IN THIS MONTH OR NEXT MONTH

3 3 100% DONE

8 7 88%THESE VEHICLE RUN IN OTHER CITY SO I WILL COMPELTE THESE RECALL IN NEXT QUARTER.
28 21 75% I WILL COMPLETE THIS TO THE NEXT QUARTER

7 3 43% I WILL COMPLETE THIS TO THE NEXT QUARTER

96 78 81% WE ATTENED THE RECALL BUT ITS NOT UPDATED IN SYSTEM

75 49 65% WE ATTENED THE RECALL BUT ITS NOT UPDATED IN SYSTEM

11 11 100% DONE

64 45 70% WE ARE CALLING FOR THIS

13 8 62% WE ARE CALLING FOR THIS

85 25 29% WE ARE CALLING FOR THIS

4 2 50% WE ARE CALLING FOR THIS

###
f Prosper claim Cliam
done done %
as on 31- Remarks
Total Size
as on
31-10- 10-2016
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###
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T
e
c
h
Reg. Failure Customer Model Family Service n
RO ID RO Date Service Type Remarks
Number KM Name Advisior i
c
i
a
n

RO19A001042 1-Jun-18 HR99TM0003RUNNING REPAIR 13385 ANIL KUMAR725 - Bolero P SATISH BISHNDuring last visit customer have no time for washing.

RO19A001066 2-Jun-18 HR39C9379 RUNNING REPAIR 105377 BAYER CROPS714 - QUANTO KHUSHDIL GRDuring last visit customer have no time for washing

RO19A001156 8-Jun-18 TEMP4143 RUNNING REPAIR 2861 JAGDISH CHA731 - TUV300 KHUSHDIL GRWe are order the doors strips and tail light, and whistle problem got

RO19A001193 9-Jun-18 HR99TM6762RUNNING REPAIR 28262 AMANDEEP S726 - JEETO SATISH BISHNDuring last visit customer have no time for washing.

RO19A001248 12-Jun-18 HR99TEMP59RUNNING REPAIR 2325 ARUN KUMAR


727 - SUPRO MSATISH BISHNDuring last visit customer have no time for this job.

RO19A001300 14-Jun-18 HR24T1500 RUNNING REPAIR 131329 PRITI SARAO710 - XUV500 GAURAV NARDuring last visit customer have no time for this job.

RO19A001340 16-Jun-18 HR57A0319 RUNNING REPAIR 35693 RAI SINGH 726 - JEETO SATISH BISHNWe have check the vehicle no any problem found in the gear its shifti

RO19A001351 16-Jun-18 HR23F5787 RUNNING REPAIR 73715 RAJDEEP SIN722 - SCORPI GAURAV NARDuring last visit customer not agree to hold the vehicle and this is
RO19A001355 18-Jun-18 HR24T0031 RUNNING REPAIR 87730 JASWINDER S917 - SCORPIO GAURAV NARDuring last visit customer have no time and gear oil also not available

RO19A001378 19-Jun-18 HR24Q6380 RUNNING REPAIR 163133 ANIRUGH S\O


702 - VERITO 1.GAURAV NARDuring last visit customer have no time for this job.

RO19A001432 22-Jun-18 HR57A8115 PAID SERVICE 40967 GURMEET MU


727 - SUPRO MSATISH BISHNDuring last visit customer have no time.

RO19A001473 25-Jun-18 HR24Z5755 1ST FREE SERVICE 3045 JAGDISH CHA731 - TUV300 GAURAV NARDuring last visit rubber and suspension kit not available in store.

RO19A001507 26-Jun-18 HR578543 RUNNING REPAIR 138935 PIARE LAL 902 - MAXXIMOSATISH BISHNDuring last visit customer have no time.

RO19A001558 28-Jun-18 HR24Y2672 RUNNING REPAIR 20423 PARDEEP S 736 - Bolero C SATISH BISHNDuring last visit leakage not observed so this time we have found its f

RO19A001574 29-Jun-18 HR57A3091 RUNNING REPAIR 21034 BHOLA PARSA


905 - ALFA LOASATISH BISHNDuring last visit bulb not available in store.

TOTAL VEHICLE REPORTED 442 Sr.No Description


NUMBER OF REVISIT 111 RP1 Customer Complaint Not Repeatable
NUMBER OF REPEAT REPAIR 15 RP2 Customer Complaint Not Understood
RP3 Incorrect diagnosis
RP4 Incorrect Repair Process
RP5 No Known Solution
RP6 Spare Parts Not Available
RP7 Vehicle Delivered Without Completin
RP8 Repeat Part Failur
Total Repeat Repair
Repeat repair Analysis Report Month of NOV-2017

Repeat Repair RO Previou


Previous RO Previous Previous RO
s RO Repeat Repair Reason
status Date Service Type
Km

Repeat Repair RO19A000800 22-May-18 10574 2NDTFREEMAINTSERRP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A000950 30-May-18 105094 PAID SERVICE RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A000860 25-May-18 2380 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A001044 1-Jun-18 28162 PAID SERVICE RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A001216 11-Jun-18 2297 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A001150 8-Jun-18 130699 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A000996 31-May-18 32991 RUNNING REPAIR RP1-Customer Complaint Not Repeatable,

Repeat Repair RO19A001212 11-Jun-18 73056 PAID SERVICE RP7-Vehicle Delivered Without Completing Repa
Repeat Repair RO19A001234 12-Jun-18 87555 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair

Repeat Repair RO19A001225 12-Jun-18 38720 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A001156 8-Jun-18 2861 RUNNING REPAIR RP6-Spare Parts Not Available,

Repeat Repair RO19A001407 20-Jun-18 138901 RUNNING REPAIR RP7-Vehicle Delivered Without Completing Repa

Repeat Repair RO19A001177 9-Jun-18 19620 3RD FREE SERVICE RP5-No Known Solution,

Repeat Repair RO19A001500 26-Jun-18 20803 PAID SERVICE RP6-Spare Parts Not Available,

R.R. No.
1
0
0
0
2
2
10
0
15
NOV-2017

Root cause of repeat repair Action taken Learnin Name of person Profile
g to be train

Aggregate

Customer was in hurry so we are not done the washing This visit we are done the washing NA NA NA

Customer was in hurry so we are not done the washing This visit we are done the washing NA NA NA

We have replaced the Re-circulation Suspension/Bo


Customer comes for whistle noise coming from dashboard NA NA
flap dy

Customer was in hurry so we are not done the washing This visit we are done the washing NA NA NA

This time customer comes in


have advised to customer hold the vehicle for steering check but its not agree for
morning
this and campare with other Mangal TS
vehicle not problem found
Steering

But this time we have check and Brakes Ranjeet Tech


reaplced the affected part.
During last visit customer have no money for this work

We have drive and check the vehicle Transmission Dhrampal TS


no any problem found
Customer comes for the checking purpose

But this time we have proper check


the vehicle
agreeand reaplced the vacuum
e advised to customer to hold the vehicle some problem in boost system but its modulator
not Engine Sukhdev Tech
and take the sufficient
trial
We are order the gear oil on high
Gear not available in store Transmission NA NA
speed

Customer refuse the work and comes for estimate This visit we are done the work Engine NA
NA

Now we have done the washing NA


Last visit customer have no time for washing NA NA

Door strips, tail door strips and Suspension kit not available in store We have order the parts NA
NA NA

This time we have replaced the


We have advised to customer to hold the vehicle but customer have no NA
wiring and FDM
time Engine NA

Now we have fuel leaks from the NA


lines so we have replaced it.
Last fuel leakage not observed and put the vehicle under observation NA NA

We have order the bulb on high NA


speed
Last visit head lamp bulb not available in store NA NA
Repeat
Date of Repair
Training analysis
done by

NA Cotek

NA Cotek

NA Cotek

NA Cotek

12-Jun-18 Cotek

14-Jun-18 Cotek

16-Jun-18 Cotek

8-Jun-18 Cotek
NA Cotek

NA Cotek

NA Cotek

NA Cotek

NA Cotek

NA Cotek

NA Cotek
Root Cause ( 5 Why analysis)
30-Jun
FY-2017 Target:
G = Less than 2%, Y = 2 to 10%, R= More than Data Tgt- Next Month
Veh
10% reporting 442
Repeat Repair Repeat Repair RO in Nos. 111 Action plan to improve
Responsibility
(RR) RR 4% 2 in next month
Repeat Repair RO in Nos. 15
Reasons as per MDW Nos
We have educate to
RP-1 Customer Complaint Not Repeatable 1
customer for this
SA/SM
RP-2 Customer Complaint Not Understood 0
RP-3 Incorrect diagnosis 0
RP-4 Incorrect Repair Process 0
Reasons For Non- RP-5 No Known Solution 2
Other complaint we have
Cotek/SM
Adherence work on it
We are order the parts on
Sanjay
RP-6 Spare Parts Not Available 2 high speed and call the
Sharma/CRM
customer
Improve in the washing SA/Washing
RP-7 Vehicle Delivered Without Completing 10
quality and also in timing supervisor
RP-8 Repeat Part Failure 0
Data Tgt- Next Month Data Tgt- Next Month

Action plan to improve


Responsibility
in next month
Data Tgt- Next Month

Action plan to improve Action plan to improve


Responsibility Responsibility
in next month in next month
Data Tgt- Next Month Data Tgt- Next Month

Action plan to improve


Responsibility
in next month
Action plan to improve
Responsibility
in next month
Repeat Repair Jun
Number of Vehiles 442
revisit 111
repeat repair 15
%age 3.39% #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!

12

10

6
Row 33
4

0
1 2 3

reasons Jun-18
Total RV RO RR RO's %age Total RV RO RO's %age Total RV RO RO's %age Total RV RO RO's %age
RP-1 Customer Complaint Not Repeatable 111 1 1%
RP-2 Customer Complaint Not Understood 111 0 0%
RP-3 Incorrect diagnosis 111 0 0%
RP-4 Incorrect Repair Process 111 0 0%
RP-5 No Known Solution 111 2 2%
RP-6 Spare Parts Not Available 111 2 2%
RP-7 Vehicle Delivered Without Completing 111 10 9%
RP-8 Repeat Part Failure 111 0 0%
SA Name Jun-18
Total RO RR Ro %age Total RO RO's %age Total RO RO's %age Total RO RO's %age
Gaurav Narula 236 5 2% #DIV/0! #DIV/0! #DIV/0!
Khushdil Grover 55 2 4% #DIV/0! #DIV/0! #DIV/0!
Satish Bishnoi 149 8 5% #DIV/0! #DIV/0! #DIV/0!
#DIV/0! #DIV/0! #DIV/0! #DIV/0!
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Total RV RO RO's %age Total RV RO RO's %age Total RV RO RO's %age
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Total RO RO's %age Total RO RO's %age Total RO RO's %age
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GARG MOTORS SIRSA
Scale of rating
1
0
0
GARG MOTORS SIRSA TRAINING DETAIL AND SKILL MATRIX Jan 18
Skill Level Matrix PERSONEL CHANEL

QUALIFICATION
EXPERIEN
S.no Technicians Mile ID Designation LO
CE

1 RAMAN PAL 11AAC8620 E-TEK 5 YEARS DIPLOMA

2 PARMANAD SAINI 11AAE8030 TECHNICIAN 4 YEARS ITI

3 NANU RAM 11AAA3975 TECHNICIAN 12 YEARS MATRIC

4 RANJEET SINGH 11AAC8550 TECHNICIAN 11 YEARS MIDDLE

5 AMANDEEP SINGH 11AAG6186 TECHNICIAN 2 YEARS ITI


6 DEEPAK KALRA 11AAG6187 TECHNICIAN 2 YEARS 12TH
7 GURPAL SINGH 11AAJ0314 TECHNICIAN 2 YEARS DIPLOMA Y
12
13
14
15
16
17
18
EL
Engine

Overhaul Rocker arm assy

Renew water pump assy


R & R FIP and injectors

Renew Piston rings

R&R EGR valve


R & R Liners

L1 L2 Etek
R&R engine

Y Y Y 0.50 0.50 1.00 0.50 0.50 1.00 1.00


Y Y Y 0.50 0.50 0.50 0.50 0.50 1.00 1.00
Y 1.00 1.00 1.00 1.00 1.00 1.00 1.00

Y 1.00 1.00 1.00 1.00 1.00 1.00 1.00

Y 0.50 0.00 0.50 0.50 0.00 0.50 0.50


0.50 0.00 0.50 0.50 0.00 0.50 0.50
Gear Box
gine Clutch Diagnostic tester
Overhaul

Renew slave cylinder and


Over haul cyl. Head

Usage of Precision
R&R turbo charger

R& R clutch assy


Diagonestic Skill

master cylinder

Smart Tester
Instruments

O/ H engine

Clip tool

BA10/5
1.00 0.50 0.50 0.50 0.00 1.00 1.00 0.50 0.50 0.50
1.00 0.50 0.00 0.50 0.00 0.50 0.50 0.00 0.50 0.50
1.00 1.00 0.00 1.00 0.00 1.00 1.00 0.00 0.00 0.50

1.00 1.00 0.00 1.00 0.00 1.00 1.00 0.00 0.00 0.50
0.50 0.50 0.00 0.50 0.50 0.50 0.50 0.00 0.00 0.50
0.50 0.50 0.00 0.50 0.50 0.50 0.50 0.00 0.00 0.50
Gear Box
Prop. Shaft Brakes System
Overhaul

Renew brake pad and

R & R master cylinder


Brake clean all wheel

O H brake majour

O H weel cylinder

Renew booster
brake liner
Over haul
NGT 520

NGT 530

brakes
R&R

0.50 0.50 1.00 0.50 1.00 1.00 1.00 1.00 1.00 1.00
0.50 0.50 1.00 0.50 0.50 0.50 0.50 0.50 0.50 0.50
0.50 0.50 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00

0.50 0.50 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50
0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50
Steering Box Rear Axle Front Susptn RR suspention

R & R leaf spring, bush

O H 5 link and renew


R & R power stg assly

R&R power stg pump

R &R Stg coloum and

Wheel alignment and


Overhaul Diffential
Renew pedal assly

O H ft suspention

wheel balancing
intser mediate

renewing etc

bushes
R&R

1.00 0.50 0.50 0.50 0.50 0.50 1.00 1.00 0.50 0.50
0.50 0.50 0.50 0.50 0.50 0.50 0.50 1.00 0.50 0.50
1.00 0.50 0.50 0.50 0.50 0.50 1.00 0.50 1.00 0.50

1.00 0.50 0.50 0.50 0.50 0.50 1.00 0.50 1.00 0.50
0.50 0.50 0.50 0.50 0.50 0.00 0.50 0.50 0.50 0.50
0.50 0.50 0.50 0.50 0.50 0.00 0.50 0.50 0.50 0.50
Reading
Electricals HVAC Welding manual
Battery check,Bulb replace,

A/C purging and charging


motor,alternator replace

R&R a/c control panel


R&R expantion valve
Belt replace,Startor

Uses of Tekepedia
R&R blower motor

All kind of manual


A/C leak checking
R & R evoporator
R&R condenser

Minor jobs
0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.50 0.00 1.00
0.50 0.50 0.00 0.50 0.50 0.50 0.50 0.50 0.50 0.00 0.50

0.50 0.50 0.00 0.00 0.00 0.00 0.00 0.00 0.50 0.00 0.00

0.50 0.50 0.00 0.00 0.00 0.00 0.00 0.00 0.50 0.00 0.00

0.50 0.50 0.00 0.00 0.00 0.00 0.00 0.00 0.50 0 0


0.50 0.50 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0 0
Road testing ability

Average Skill level

Identified Training Areas

0.00 64% NEED TO MORE TRAINNING IN MAJOR WORKS

0.00 49% NEED TO TRAINING IN ALL SUBJECT


NEED TO TARINNING OF ELECTRICAL COMPONENTS AND
0.00 60% DIAGNOSTIC SKILL
NEED TO TARINNING OF ELECTRICAL COMPONENTS AND
0.00 60% DIAGNOSTIC SKILL

0 35% NEED TO TRAINING IN ALL SUBJECT

0 34% NEED TO TRAINING IN ALL SUBJECT

#DIV/0!
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MIS Training
Parameter
individual traing planned
Indivicual traing completed
TACF available
%age Traing
% age TACF
Group training planned
group Training Completed
TACF available
%age training
%age TACF
Total adherence

1200% is

1000%

800%

600%

400%

200%

0%

Topics covered Group training Individual training


0

vidual training
Time slot:
Time slot:

CoTEK / SS / TS INHOUSE TRAINING PLANNER JULY-18


Name of CoTEK / SS / TS : Dealership: GARG MOTORS SIRSA
Sun Mon 2 Tues 3 Wed 4 Thurs 5 Friday 6 Saturday 7
Trainee NameGroup Tra
Trainee NamSushil Trainee N Paramanad Trainee NamJaiveer Trainee Nam Raman Trainee Name Group Training
Role: TS & TecRole: Elect Role: E-tek Role: Warranty InrcRole: E-tek Role: TS & Tech
Topic: New Tek TAopic: How to cheTopic: How to use veTopic: New WarrantyTopic: How to use Topic: New TSBs
Time slot: 9:30 - 10Time slot: 9:30 - 10: Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30Time slot: 9:30 - 10:30
Sun Mon 9 Tues 10 Wed 11 Thurs 12 Friday 13 Saturday 14
Trainee NameGroup TraTrainee NamAmandeepTrainee N Gurpal Trainee NamNirmal Trainee Nam Ranjeet Trainee Name Group Training
Role: Sale tea Role: Tech Role: Mech Role: PDI inchargeRole: Tech Role: Team
Topic: TechnicalTopic: MaintanceTopic: ABS System Topic: New PDI circuTopic: KUV RepairTopic: New TSBs
Time slot: 9:30 - 10Time slot: 9:30 - 10: Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30Time slot: 9:30 - 10:30
Sun Mon 16 Tues 17 Wed 18 Thurs 19 Friday 20 Saturday 21
Trainee NameGroup TraTrainee NamAmit Trainee N Nanu Ram Trainee NamBharat BhushTrainee Nam Mangal Trainee Name Group Training
Role: Team Role: Elect Role: Tech Role: Elect Role: TS Role: TS & Tech
Topic: Wiring mTopic: Jeeto fan wTopic: KUV steeringTopic: Identification Topic: Jeeto Fuel bTopic: Location of fuses and relays
Time slot: 9:30 - 10Time slot: 9:30 - 10: Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30Time slot: 9:30 - 10:30
Sun Mon 23 Tues 24 Wed 25 Thurs 26 Friday 27 Saturday 28
Trainee NameGroup TraTrainee NamDharmpal Trainee N Sukhdev Trainee NamTarsem SinghTrainee Nam Jai parkash Trainee Name Group Training
Role: All team Role: Mech Role: Mech Role: Warranty InrcRole: Mech Role: Sale Team
Topic: FeaturesTopic: Alfa repai Topic: Braking syst Topic: New WarrantyTopic: Basic of aut Topic: Features of vehicle
Time slot: 9:30 - 10Time slot: 9:30 - 10: Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30 Time slot: 9:30 - 10:30Time slot: 9:30 - 10:30
Sun Mon 30 Wed 31
Trainee NameGroup TraTrainee NamLovepreet
Role: All team Role: Tech
Topic: UKU Topic: Basisc of Automobile
Time slot: 9:30 - 10Time slot: 9:30 - 10:30
1.This needs to be filled in by the CoTEK / SS / TS before 1st of the month.
2) Take print out and discuss with concerned and also display it in the Internal Information notice board for the participants to know in advance
3) Mail copy to Area Office / MILE Trainer/TEKliner before 1st of the month
4) Keep calendar on your work desk and put up an appropiate board as a ready reckoner for implementation.

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