

Strategy
 OUR VALUES

Performance and assessment : We evaluate our performance with regularity and where necessary
we will make adjustments. This is key to ensuring customer satisfaction as well as establishing that
our business and strategic plans are being met. We will always do what is moral, and what is right,
for our stakeholders, no matter the consequences. We realize the importance of our reputation,
people, and clients, and we are not willing to take any risks that could harm them or our
relationship with them in any way.

Efficiency: We strive to be competent and committed in accomplishing our Mission and in delivering
our promises.

Personal growth Each employee is unique; we work hard with each of our employees to achieve
their development goals.We believe in our employees’ capabilities and try to develop them up to
their maximum potentials.
Ethical: Being ethical is one of our vital values. We meet the standards of regulating bodies and strongly
believe in giving back to our community
 MANAGEMENT

CURRENT DISTRIBUTOR
U.C.P. IBNSINA ALMASRIA
If you are target-driven, enjoy sales and want to use your knowledge in a
TRISTAR MEDIICAL GROUP FIELD.
A career as a Medical sales representative could suit you

Medical sales representatives (widely referred to as 'reps') are a key link between
medical and pharmaceutical companies and healthcare professionals.
As a rep, you'll sell your Tri-Star's products, which include medicines, prescription drugs
and medical equipment, to a variety of customers including general practitioners (GPs),
hospital doctors, pharmacists and nurses. You will work strategically to increase the
awareness and use of your Tri-Star's pharmaceutical and medical products.
It's likely that you'll be based in a specific geographical location and specialize in a
particular product or medical area. You may have to make presentations and organize
group events for healthcare professionals, as well as working with contacts on a one-to-
one basis.

Responsibilities
In any setting, the process of selling involves contacting potential customers, identifying
their needs, persuading them that your products or services (rather than those of
competitors) can best satisfy those needs; closing the sale by agreeing the terms and
conditions; and providing an after-sales service. As a medical sales representative,
you'll do all of this and more.
Duties often include:

 arranging appointments with doctors, pharmacists and hospital medical teams,

which may include pre-arranged appointments or regular 'cold' calling;
 making presentations to doctors, practice staff and nurses in GP surgeries,
hospital doctors, clinics and pharmacists in the retail sector. Presentations may
take place in medical settings during the day, or may be conducted in the
evenings at a local hotel or conference venue;
 organizing conferences for doctors and other medical staff;
 building and maintaining positive working relationships with medical staff and
supporting administrative staff;
 managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
 keeping detailed records of all contacts;
 reaching (and if possible exceeding) annual sales targets;
  planning work schedules and weekly and monthly timetables. This may involve
working with the area sales team or discussing future targets with the area sales
manager. Generally, medical sales executives have their own regional area of
responsibility and plan how and when to target health professions;
 regularly attending Tri-Star meetings, technical data presentations and briefings;
 keeping up to date with the latest clinical data supplied by the Tri-Star, and
interpreting, presenting and discussing this data with health professionals during
presentations;
 monitoring competitor activity and competitors' products;
 developing strategies for increasing opportunities to meet and talk to contacts in
the medical and healthcare sector;
 staying informed about the activities of health services in a particular area.
 Up to date every day with feedback reports weather hard (documents , print
…etc) or soft (whatsapp , web system , mobile tablet…etc)
 Up to date monthly with customer list with full data as as (am work , pm work ,
mobile number …etc)

Salary
If you are successful at making sales, you can achieve high earnings consisting of a
basic salary, supplemented with performance-related pay.
.
Working hours
Work is generally office or area with 12 hours in average.

Qualifications
Although this career is open to all graduates, the following subjects may improve your
chances:

 Vet.;
 sciences;
 pharmacist.

A business or marketing degree may also be helpful, especially if accompanied by

some knowledge of medical sales and what this involves.

Skills
You will need to show:

 excellent communication skills;

 an outgoing and persuasive manner and the ability to deal with people who hold
differing beliefs or values;
 confidence and persistence;
 patience and self-motivation;
 analytical and planning skills;
 a flexible approach to work in order to adapt to changes, for example in the
healthcare system or product and drug formularies;
 strong teamwork and networking skills;
 commercial and business awareness.

A driving license is essential.

Professional development
Initial training is provided by the employer and involves developing product and medical
knowledge, as well as promotion and sales techniques.
After this training, you may spend time with an experienced medical sales
representative before gaining your own sales territory.
Medical sales representatives must take the Medical Representatives Examination
provided by the product manager within one year of beginning employment, and pass
all units within two years. These qualifications examine the skills and knowledge
required to promote medicines.
Continuing professional development (CPD) is vital at every stage of your career and
involves keeping up to date with new products, developments in research and
competitor behavior.

Career prospects
The usual first role in medical sales is the promotion of prescription products to health
professionals in a specific regional area.
Career development may involve moving into a specialist area or different geographical
location. Promotion depends on mobility, experience and, to a greater extent, ability.
You may work at various levels, from head office to the front-end of the business and in most
cases will be:

 Time management - you'll spend a huge portion of your time figuring out how
other people spend their time, but it's equally important to be skilled in managing
your own workload. There are never enough hours in the day but it's your job to
priorities and delegate tasks successfully. You need to be skilled at identifying
the most important tasks and saying no to requests that will get in the way of
completing priority tasks.
 Organization - hope to organize the work of others if they are unorganized
themselves? The job demands a high level of responsibility from setting goals,
managing meeting and creating estimates and timelines to scheduling and
tracking the progress of a project
 Communication - the majority of your time will be spent communicating.
Therefore, you need to be skilled in clearly articulating visions, ideas, goals and
project issues to a variety of people, from team members to stakeholders. Your
written communications skills need to be honed for report writing, while your
verbal skills need to be up to scratch for meetings and presentations. Listening
ability is also essential.
 Negotiation - working hand in hand with communication skills, to be excellent
negotiators in order to find common ground on which to accomplish project goals.
You'll need to work with teams, often with competing interests to negotiate
resources, budgets and schedules. Knowing how to negotiate a win-win
outcome.
 Risk management - being able to identify and manage risk shows that you're in
control of your project. You need to stay ahead of the game and predict and
create solutions to problems before they arise in order to deliver projects
successfully.
  Leadership - You need to be able to inspire team members, set the project
vision and motive your.

Setting time aside to get to know your team members on both a personal and
professional level, perhaps through social activities or team-building training, while still
maintaining professional boundaries, will go a long way to earning their respect.

Communication and motivation

Effective leaders must master all forms of communication including written, verbal and
listening skills. As a team member you're the main line of communication between
frontline staff and senior management
feel comfortable sharing information with you and vice versa. To ensure that lines of
communication remain open you'll need to make yourself readily available to discuss
any issues or concerns that arise.
positive attitude at work goes a long way to creating a happy and healthy work
environment. Don't shut yourself off or put yourself on a pedestal.

Problem solving and decision-making

you'll be tasked with spotting and solving problems on daily basis. This requires
outstanding attention to detail and the ability to remain calm under pressure. workflow
runs smoothly you'll have to think on your feet when problems arise. Creative thinking
will help you to come up with innovative solutions that minimize the impact on your team
and the business as a whole.

Commercial awareness
If you want to progress to management level it’s imperative that you have an
understanding of the marketplace in which a business operates and of what makes a
business successful. To demonstrate this you'll need to show that you:

 are aware of the organizations mission and aims

 have an understanding of the sector that the Tri-Star belongs to
 possess knowledge of political and economic issues affecting the business
 know all about the Tri-Star's competitors.

Mentoring
As well as being business-focused decision-makers, If you've reached this senior level
you have proven experience, knowledge and skills and it's your job to pass this
knowledge along and share your skills with other colleagues.
Job Description
If you are target-driven, enjoy sales and want to use your knowledge in a
TRISTAR MEDIICAL GROUP FIELD.
A career as a Key Account Manager could suit you
The Key Account Manager maintains and expands relationships with important clients and
will work closely with various business departments in order to maintain and further develop
the relationships with the key accounts. The Key Account Manager is responsible for the
achievement of sales quota and is assigned key objectives/metrics relevant to key
accounts.
Responsibilities
 Develop trust relationships with a portfolio of major clients to ensure they do not turn to
competition
 Acquire a thorough understanding of key customer needs and requirements
 Expand the relationships with existing customers by continuously proposing solutions that
meet their objectives
 Serve as the link of communication between key customers and internal teams
 Resolve any issues and problems faced by customers and deal with complaints to maintain
trust
 Prepare regular reports of progress and forecasts to upper managerial level using key account
metrics
 Identify business opportunities and develop relevant strategies for the respective sales
 teams.
 Participate in strategic plan for the regions.
 understanding of levoflotanet ® clinical data. Consistently update knowledge through all
sources considering other products
 Understand in detail the account’s Strategic Plan for the year and long-term account
goals.
 Create differentiated offerings that advance patient care and substantively advance
institutional goals. Strategically use existing value offerings and drive the development of
innovative forms of customer value.
 Work effectively across the entire organization. Leverage all available organizational
resources, including market access, finance, business intelligence, medical, sales and
marketing. and develop appropriate approaches to ensure optimal territory coverage.
 Keep current on relevant matters including company business, policy and procedures.
 Execute other duties as may be required by immediate manager and other members of
Tristar
 Pharma Management team as training and experience allow.
 Works collaboratively and productively within a team of highly skilled hospital
representatives and sales managers

 Up to date every day with feedback reports weather hard (documents , print
…etc) or soft (whatsapp , web system , mobile tablet…etc)
 Up to date monthly with customer list with full data as as (am work , pm work ,
mobile number …etc)
Salary
If you are successful at making sales, you can achieve high earnings consisting of a
basic salary, supplemented with performance-related pay.

Working hours
Normally, you'll work 9am to 5pm, Saturday to Thursday. However, you may have to work
longer when necessary.

Qualifications
Although this career is open to all graduates, the following subjects may improve your
chances:

 Vet.;
 sciences;
 pharmacist.

A business or marketing degree may also be helpful, especially if accompanied by

some knowledge of medical sales and what this involves.

Unlike traditional sales reps – who worked on their own, and needed excellent sales skills,
product and disease knowledge – for KAM ability to navigate complex environments, negotiate,
and oversee teams are key to success. Getting products on a hospital formulary is a priority, as
without that product demand in a given region is less than satisfactory.
“If a patient, who takes your product outside hospital, gets into an ER, and your product is not
on the formulary, he will be put on something else. In other cases, when they need medication
from the same class, if your product is not on a formulary, they'll get put on something else,”

a KAM is expected to overcome stumbling blocks and go all the way up to the regional level
where decisions for hospitals are made.

“More coverage of our products on a hospital formulary means having greater sales in the
community. A physician, who sees that a drug has been put on a hospital formulary, [meaning]
it went through thorough testing required for hospital approval, gains confidence in the
product.”

But hospitals are not the only key accounts. Patient medical homes (PMH) or big polyclinics and
chain pharmacies in our region, a type of practice that embraces multidisciplinary approach to
medicine, providing comprehensive and continuous care, have recently started to emerge.
Polyclinic and chain pharmacies providing a challenge for KAMs who have an opportunity to
become their long-term partners.

“The timing is right to step up the activity in calling on the head offices of chain
pharmacies”
Job Description
If you are target-driven, enjoy sales and want to use your knowledge in a
TRISTAR MEDIICAL GROUP FIELD.
st
A career as a 1 or 2nd line manager. could suit you
Technically it is a front-line managers role also called as Area Manager, Area Business
Manager or District Manager in various organizations. manager is usually responsible
for handling a particular territory comprised of few medical representatives. The various
job responsibilities of a person under this job role includes:

As an sales manager, you'll be responsible for overseeing the sales

operation of your company in a particular geographical area.

Typically, an area sales manager specific responsibilities will include:

1. Sales planning
2. Generating primary & secondary sales
3. Achieving monthly, quarterly and annual revenue targets
4. Geographical market coverage and allocation of territories
5. Customer identification, selection, classification, targeting & visit frequency
6. Relationship with key customers and negotiating tenders
7. Problem solving, supervision, coaching & mentoring team members
8. Recruitment, retention & field training
9. Independent as well as joint working with team members
10. Generating meaningful reports including daily, weekly and monthly reports
11. Monitoring daily reports of team members, work efficiency & leave record
12. Approving travel expense claims of team members
13. Implementation of marketing strategies and promotional activities
14. Conducting medical education programs, conferences, seminars
15. Managing inventory of products & promotional items
16. Manage account receivables and ensure payments from distributors
17. Finding innovative ways to achieve sales targets in a highly regulated industry
18. Up to date every day with feedback reports weather hard (documents , print
…etc) or soft (whatsapp , web system , mobile tablet…etc)
19. Up to date monthly with customer list with full data as as (am work , pm work ,
mobile number …etc)

Time management skills are critical for an Manager as the day time is spent in the
market with team members & travelling and evening time is spent on reporting, analysis
and other administrative skills. Due to competitive pressure, Managers quite often
remain in the market till late in the evening meeting doctors. To compound challenges,

To be an sales manager, you'll need to have:

 Excellent sales and negotiation skills

 Good business sense
 The ability to motivate and lead a team
 Initiative and enthusiasm
 Excellent communication and 'people skills'
 Good planning and organisational skills
 The ability to work calmly under pressure
 Good IT, budget and report writing skills
 A full driving licence
 Foreign language skills are increasingly useful.

Salary
If you are successful at making sales, you can achieve high earnings consisting of a
basic salary, supplemented with performance-related pay
.
 Working hours
Work is generally office or area with 12 hours in average.
CONTACT

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