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INTERTEK

BRC Global Standard for Food Safety Non-Conformity Summary

Audit Details
Company Name: CV Prima Indo Tuna
Location: JL. Ir. Sutami No. 32 Makassar – South Sulawesi Indonesia 90242
Date of Audit: 19-20-21 July 2018
Intertek Auditor: Syamsul Arifin E-Mail address: syamsul.arifin@gri-apac.com
BRC Auditor Number: 168184
Confirmation of Scope
Agreed Scope Wording: Freezing of fresh yellow fin tuna, Frozen CO treated YF tuna loin, steak, saku, cube, ground meat,
medallion, Frozen Raw Octopus Ball/Flower type, Frozen WGGS Red snapper, Frozen fillet CO treated red
snapper/grouper, Frozen fillet marlin, Frozen fillet/HG mahi mahi into wax corrugated box, styrofoam box,
plastic bag
Exclusions from Scope: None
Audit type: Gap / Pre-Audit GM Basic Level Announced Extension to
GM Intermediate Level Unannounced Scope
Head Office Audit
Modules included: Yes No Module:

Acceptance of Non-Conformities
Name: Jaya L. Simorangkir
Position: Plant Manager
Signature*:

Date: 21 July 2018


Non-Conformity Summary: Critical /Major Critical Major Minor
Fundamental 1 Non- 0 Non- 4 Non- 44
Non-conformities conformities conformities conformities
*I acknowledge that the Intertek Auditor has carried out an audit against the requirements of the Global Standard for Food Safetyand has brought to my attention the non-conformities
identified in this report. I understand that these results are provided for information and corrective action response only at this stage and that the certification decision is made by authorised
personnel independent of the audit process following review of the auditor’s notes, final report and corrective action response.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 1 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Important Note: This form must be completed electronically and returned in MS Word format (please do not fax or pdf). Before completing your response
please ensure you read the instructions on this form. This form must be completed in English.
Next Steps - General
This report details the non-conformities identified during the audit. The final report will be made
available through the BRC Directory once the certification decision has been made.
Closing Meeting

We will use the information you provide to complete your final report, it is therefore important
that you supply information which gives confidence in the corrective actions taken.
Response
In completing this form we ask that you give consideration to:
 Correction – the immediate fix (this may include action taken at the time of the audit)
BRC Global Markets  Root Cause – a thorough root cause analysis should be conducted, it’s important to
Corrective action responses ensure you identify the true root cause and not just the symptoms. You may consider
must be received within 90 techniques such as the ‘5 whys’ or fishbone.
calendar daysfor initial audit  Proposed preventive action plan (based on root cause analysis) any actions that
only. can be taken to prevent recurrence, this is especially important as the Standard requires
non-conformities to be closed and makes provision for upgrading recurring minor non-
Certification Audits conformities to a major non-conformity at the next audit.
Corrective action responses Guidance on presenting your corrective action response:
must be received within 28  Examples of evidence include: updated procedures or forms, work instructions, invoices,
calendar days. certificates of analysis, certificates of conformance, training records, completed records
 If procedures / work instructions have been updated please highlight changes made
 If forms have been updated please provided completed examples as evidence as this
demonstrates implementation
 If you are providing photographs it is always useful to provide before and after photos
 Please label your corrective actions by non-conformity number for example:
 Major 1.pdf, Minor 1.jpg, Minor 2.docx, Minor 2a.pdf.
 It there are a large number of attachments it may be necessary to send several e-mails.
Note: Useful BRC Publication: Understanding preventative action and root cause analysis –
BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 2 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

available on BRC Participate http://www.brcparticipate.com/dashboard

Corrective The corrective action response will be reviewed by the auditor. If further evidence is required
Action Review this should be supplied within 48 hours.

Corrective Action Review Following review of the corrective actions the auditor will submit the audit pack for independent
Certification technical review and certification decision.
Decision

Once the certification decision has been made your report is uploaded to the BRC Directory.
Certificates and letters of recognition (where issued) are provided in electronic format and will
Certification also be available on the BRC Directory. For further information on the BRC Directory and
Administration information on BRCs Compliance Programme see attached BRC Hand-out.

BRC044 -
BRCGlobalStandards_Auditor Handout 2015 issue 3.pdf

To obtain access to the BRC Directory complete the on-line request form by clicking here.

If you would like to use the BRC Logo you can request the logo files by clicking here to
complete the on-line request form.

Supplier Directory training literature is available without logging in to the BRC Directory,
http://www.brcdirectory.co.uk/TrainingLiterature.aspx.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 3 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Next Steps
Pre Audit / Gap Audit 1. Take corrective action to rectify the non-conformities Please contact us to arrange a
raised. full audit.
2. Plan your next full audit.
Extension to Scope Audit 1. Take corrective action to rectify the non-conformities E-mail this non-conformity sheet
raised. and corrective action evidence to
2. Complete ‘correction’ section on this non-conformity your auditor by:
summary sheet.
3. Complete ‘Proposed preventive action plan (based on root Target: xx/xx/xxxx
cause analysis)’section on this non-conformity sheet (21 calendar days)
4. Complete ‘evidence provided’ section on this non-
conformity summary sheet. Latest:xx/xx/xxxx
(28 calendar days)
Global Markets Audit 1. Take corrective action to rectify the non-conformities E-mail this non-conformity sheet
(with major and / or minor raised. and corrective action evidence to
non-conformities, where 2. Complete ‘correction’ section on this non-conformity your auditor by:
critical non-conformities summary sheet.
are identified see 3. Complete ‘Proposed preventive action plan (based on root Target:xx/xx/xxxx
Provisional Outcome cause analysis)’section on this non-conformity sheet (21 calendar days)
Recognition Not Granted 4. Complete ‘evidence provided’ section on this non- (83 calendar days initial audit
below for next steps conformity summary sheet. only)
Latest:xx/xx/xxxx
Note: this outcome is Where a revisit is required step 4 above will be completed by the (28 calendar days)
subject to technical auditor during the re-visit. The site should collate all information (90 calendar days initial audit
checking, corrective action
evidence review and final
together in preparation for the re-visit. only)
certification decision.
Revisit Date agreed:
xx/xx/xxxx
Head Office Audit 1. Take corrective action to rectify the non-conformities E-mail this non-conformity sheet
raised. and corrective action evidence to
BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 4 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Next Steps
Note: All non-conformities 2. Complete ‘correction’ section on this non-conformity your auditor by:
identified at the head office summary sheet.
audit shall be recorded on
the audit report of the first
3. Complete ‘Proposed preventive action plan (based on root Target:xx/xx/xxxx
manufacturing site audited cause analysis)’section on this non-conformity sheet (21 calendar days)
following the central 4. Complete ‘evidence provided’ section on this non-
systems audit. conformity summary sheet. Latest:xx/xx/xxxx
(28 calendar days)
Provisional Outcome: 1. Take corrective action to rectify the non-conformities E-mail this non-conformity sheet
AA(+), A(+), B(+) or C(+) raised. and corrective action evidence to
2. Complete ‘corrective action taken’ section on this non- your auditor by:
Note: this outcome is conformity summary sheet.
subject to technical 3. Complete ‘root cause analysis and proposed action plan’ Target: xx/xx/xxxx
checking, corrective action
evidence review and final section on this non-conformity sheet
certification decision. 4. Complete ‘evidence provided’ section on this non- (21 calendar days)
conformity summary sheet.
Latest: xx/xx/xxxx

(28 calendar days)


Provisional Outcome: 1. Take corrective action to rectify the non-conformities Re-visit required within:
Grade D(+) raised. 28 calendar days
2. Complete ‘correction’ section on this non-conformity
Note: this outcome is summary sheet. Date agreed:
subject to technical
checking, corrective action
3. Complete ‘Proposed preventive action plan (based on root xx/xx/xxxx
evidence review and final cause analysis)’section on this non-conformity sheet
certification decision. 4. Collate information ready for your re-visit
5. The auditor will complete details of corrective action in the
‘evidence provided’ section of this form.
Provisional Outcome: 1. Take corrective action to rectify the non-conformities Please contact us to arrange a
Certification Not Granted raised. further full audit. If you have any
BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 5 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Next Steps
Recognition Not Granted 2. Plan your next full audit – usually no less than three questions regarding the Standard
months from the initial audit. or the certification process,
Note: subject to technical please do not hesitate to contact
checking and final us.
certification decision.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 6 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

EXAMPLE
Evidence
Proposed preventive provided
Reviewed
No. Clause Details of non-conformity Correction action plan (based on document, Date reviewed
by
root cause analysis) photograph,
visit/other
1 3.4.1 Internal audit of the supplier Audit now completed. Audits Internal audit Minor 1a.doc 2015-07-01 Intertek
management systems scheduled scheduled for October, procedures updated to Completed Auditor
for January had not been carried November and December incorporate deputies. internal audit
out. have also been completed. reports.
The size of the internal
audit team will be Minor 1b.doc
increased to include Updated audit
sufficient members. schedule showing
audits moved
These staff will be from planned to
trained, as appropriate, complete and
for the systems to be overview of
audited. number of non-
conformities
identified at each
audit.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 7 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Critical or Major Non Conformities Against Fundamental Requirements


No. Clause Details of non-conformity Critical or Major? Anticipated re-audit date

1 5.6 Allergen management program was not implemented MAJOR


as per requirements in clause 5.6(The site shall have a
system for the management of allergenic materials which
minimizes the risk of allergencontamination of products
and meets legal requirements for labelling in the country
of sale)
- Risk assessment is not include the raw
material allergen risk assessment or HACCP
manual (clause 5.3.1)
- In the Food Safety manual (PIT/MNL/BRC/01)
page 26 of 31 mention that the allergen is only
fish, However actual there is also octopus
(molluscs)(clause 5.3.2)
- There is no documented procedure to identify
the allergen material (Fish and Molluscs)
include documented risk assessment is not
carried out to identify routes of contamination,
i.e. identification of potential points of cross
contamination through the process flow
between octopus and fish. (clause 5.3.3)
- Time segregation is applied between
production fish and octopus, however no
procedure as implementation guidelines,
include the use of separate or additional
protective overclothing when handling
allergenic materials and sanitation of
equipment during changeover or different
identification for specific utensil and direct
contact equipment (i.e. scrub, knives, basket)
(clause 5.3.4)
- No evidence/records showing that changeover
of sanitation is properly done.(clause 5.3.4)
- The cleaning methods has not been validated
to ensure the effectiveness, i.e. using ATP
test/allergen test kit, etc.(clause 5.3.8)
- Found the temporary storage of fish and
octopus was mixed in the plastic boxes in cold
storage plant 2.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 8 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Critical or Major Non Conformities Against Fundamental Requirements


- Allergen awareness training is not given to the
employees (clause 7.1.4)

Critical
No. Clause Details of non-conformity Anticipated re-audit date

Major
Evidence
Proposed preventive action provided Date
N Claus Reviewe
Details of non-conformity Correction plan (based on root cause document, reviewe
o. e d by
analysis) photograph, d
visit/other
Recertification audit is conducted
over the audit due date (June, 15
1 1.1.8
2018).

2 1.1.10 Non-conformities issued from


previous audit is notyet properly
followed up.Similar NC still found
during this audit e.g.

NC#3 (Clause 3.4.4)


The frequency of factory
environment and processing
equipment inspection (PRP Audit) is
conducted every three months. It
shall be monthly.

NC#4 (Clause 3.5.1.2)


High risk suppliers (as per
documented risk assessment,
PIT/QA/RSK/01) have not been
audited or have not shown GFSI

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 9 of 12
Document Owner: TM Approvals Food C of E
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Major
certificate (i.e. BRC, SQF, IFS,
FSSC).
- Primary packaging
(Petropack& Bina Jaya)
- Ecolab Indonesia for
cleaning soap (Soil Off II
brand
- PT. Citra Persada
(chlorine)
- CO gas (Samator)

NC#10 (clause 4.9.1.1)


Person who handle chemical has
not been trained yet.
There is no evidences (records) that
metal detecting step (CCP#1 at
Frozen Cephalopods Product) is
conducted for production of Frozen
Whole-Cleaned Octopus as per
HACCP plan (PIT/CEP/QA/01, 05-
07-2017).

Note: there are 2 processing


building, metal detector only
available 1 unit located in tuna
processing building (plant 1),
3 2.10.2
meanwhile Frozen Octopus is
processed in plant 2, no metal
detector available.
As per verbal information that frozen
octopus will be passing through
metal detector in Plant 1 before
loading for shipment for each
carton.
However no records to proof the
CCP is monitored as per HACCP
Plan.

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 10 of 12
Document Owner: TM Approvals Food C of E
Minor
N Clause Details of non-conformity Evidence
o.
Correction INTERTEK
Proposed preventive action plan
(based on root cause analysis)
provided
document,
Date
reviewed
Reviewe
d by
photograph,
BRC Global Standard for Food Safety Non-Conformity Summary visit/other
1.1.2 Quality and food safety objectives
is not reported at least quarterly.
Major There is no monitoring and
results report available within
4 5.6.2. 2018. internal laboratorium facility
Found
1 for testing pathogen (i.e. E.coli,
salmonella)
There is no is inside
evidencesthe Tuna
(i.e.
processing
minutes ofarea (plant 1),
meeting, this is not
attendance
fully
list, segregated
etc) that from
Monthly
the deheading
meeting
area and notdiscussing
program have operating
the food
1.1.4
procedures
safety, legality
to prevent
and quality
any issues
risk of
product
has been contamination.
conducted at least once
per month.

Product description document in


HACCP manual for Frozen Tuna
and Frozen Cephalopods is not
identified the ingredients used,
2.3.1
i.e. CO in Tuna and Salt in Frozen
Octopus Flower. Also origin of
ingredients

Flow diagram document of Frozen


Cephalopods products
(PIT/CEP/QA/01, verified in
10/07/2018) was found
2.6.1 inaccurate. E.g., step metal
detecting is mention after freezing
step, however not found any
metal detector on site.

Allergen hazard is not identified in


Hazard Analysis table sheet
2.7.1 document in all HACCP Manual
(Frozen Fish & Frozen Octopus).

Chilling step is not categorised as


CCP. As per potential hazard
identification in the hazard
analysis table, shown that this
step has significant hazard and
should be controlled effectively to
prevent or eliminate a food safety
hazard or reduce it to an
2.8.1 BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
acceptable level.
GT001 rev.2 - Hazard: raise of histamine
Document:
and F103-21-BRC Release date: 16th June 2016 Page 11 of 12
Document Owner:microbial level. TM Approvals Food C of E
- Control: monitoring of chilling
room temperature
- Critical limit room temperature
max. 4.4⁰C
INTERTEK
BRC Global Standard for Food Safety Non-Conformity Summary

Voluntary Modules Non-Conformity Summary Sheet

Critical
No. Clause Details of non-conformity Critical or Major? Anticipated re-audit date

Major
Evidence
Proposed preventive provided
Reviewed
No. Clause Details of non-conformity Correction action plan (based on document, Date reviewed
by
root cause analysis) photograph,
visit/other

Minor
Evidence
Proposed preventive provided
Reviewed
No. Clause Details of non-conformity Correction action plan (based on document, Date reviewed
by
root cause analysis) photograph,
visit/other

BRC Global Standard for Food Safety Issue 7 – Non-Conformity Summary Report
GT001 rev.2 Document: F103-21-BRC Release date: 16th June 2016 Page 12 of 12
Document Owner: TM Approvals Food C of E

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