JOB DESCRIPTION

Job Title Community Lifestyle Coordinator (CLC) - Kairuruku Noho Hapori

Reports to Community Lifestyle Manager
Location Auckland Office
FTE 1.0 FTE

Who are we?

We are a kaupapa Maori service that proudly supports tangata (clients) of all ethnicities with
an intellectual impairment and/or a mental illness. We provide residential, vocational, high
and complex needs supports, and a wide range of community supports (including a Choice
in Community Living Service). We have offices in Northland, Auckland, Hamilton and
Christchurch.

Our Whakatauki
“Rangatiratanga mo tatou katoa i runga i nga tikanga o tena o tena o tena”
Self determination for all, regardless of race, colour, creed, iwi, hapu or whanau.

Our Vision
“Ma te ngakau taapatahi ka tutuki – ma nga tangata, maga tauwhirotanga. Ka puawai te
opopo nui”
Success through unity – great people, great support, a great tomorrow

Our Values
PANEKIRETANGA – Excellence
Striving for excellence and quality in all that we do
AROHA – Kindness
Expressing compassion and joy for others in all that we do
TUMANAKO – Action
Being proactive to ensure the best outcomes in all that we do
WHAKAPONO – Trust
Acting with honesty and integrity in all that we do

Model of Care
Te Whariki Whakaruruhau is the Te Roopu Taurima’s (TRT) model of services that recognises
the intrinsic value and relationship of tangata, their whanau and kaimahi. As a kaupapa Maori
service we strive to make a difference in the lives of tangata by surrounding them with a
supportive environment based on Maori values of respect and whanau. We actively support
tangata centred, self-directed and maximising independence approaches.

Te Roopu Taurima | Job Description: Community Lifestyle Coordinator 1/5

Date: 05/06/2018
Purpose of the Role
Responsible for the day to day management of the Choice in Community Living (CICL) service; assisting
the CLM with ‘Enabling Good Lives (EGL)’ project; and assisting the Vocational Coordinator with
implementation of vocational plans, this role will focus on developing the services to align to principles of
best practice. For the CiCL service, the CLC will have frontline management responsibilities for the team
of Lifestyle Facilitators, including recruitment, professional development and ongoing daily management
of tasks; and maintaining collaborative relationships with the tangata in the service and their family/
whanau. A focus on goal achievement and the development of independence, relationships and a role in
the community for all tangata supported in CiCL, EGL and in vocational area will be measures of success
in this role.

Dimensions
Budget As approved
Authorities In accordance with Te Roopu Taurima’s delegated authority policy
# Sites/Locations National Office and Support Office – Auckland (in the same building)
Whare nationwide
Support Office – Midlands
Support Office – Northland
Support Office - Christchurch
Key Relationships Internal External
Tangata/ whānau Community groups
Senior management team Disability service providers
Community Lifestyle Services team Ministry of Health
Operation Services team Referral Agencies
Payroll team Key Suppliers
HR team

Position in Organisation chart

Community
Lifestyle
Manager

Community
Community
Lifestyle
Centre Manager
Coordinator

Program Program Vocational Lifestyle

Support Leader Coordinator Facilitators

Te Roopu Taurima | Job Description: Community Lifestyle Coordinator 2/5

Date: 05/06/2018
 Key Responsibilities / Expected Outcomes
Key Responsibilities
Support to those in CICL
 Build strong relationships with people in the
service and their whanau/networks, to ensure
high engagement and strong communication
between all parties
 Lead goal planning and service development
consultation and action.
 Provide hands on support to people, such as
assisting with developing budgeting systems,
looking for employment and developing
community links
 Emergency and risk management plans will
be maintained and utilised as appropriate
Support to kaimahi (staff)
 Completion of core line management tasks
such as recruitment, induction and training of
new staff. As well as staff development tasks
such as: coaching, performance
management and oversight of kaimahi
 Matching of kaimahi to people using the
services and assisting in the building of
relationships and positive dynamics
 Utilisation of main staff management
functions such as payroll, HR, rosters and
leave planning
 Supporting kaimahi and tangata we support
to develop problem solving skills and initiative
 Oversee the budget and hour allocations of
existing and new people using this service
 Provides on-call support to staff and tangata
for matters such as staff sickness and
incident management
Community engagement and support
 Work with external providers to enable
individuals to link with appropriate community
services
 Assist individuals to find appropriate living
situations and flatmates where needed
 Support individuals to build and maintain
valued social roles in their local community
 Work with third party providers to ensure that
a holistic support plan is available and well
managed
CiCL service development
 Developing and implementing systems and
policies to ensure the service is consistent
and of a high quality
 Oversee quality of recording, paperwork and
systems. Ensuring that the service is audit
ready every day
 All systems and processes developed should
have the scope and flexibility to ensure that
people can live their lives in the way that is
most suitable to them, and not be limited by
TRT processes
Te Roopu Taurima | Job Description: Community Lifestyle Coordinator
Expected Outcomes
 The CLC will have regular contact with each
of the individuals supported through this
service
 Proactive support will be in place to minimise
the need for the escalation of issues and
concerns
 Creative thinking will be applied to ensure that
solutions sourced are adapted specifically to
the needs of each individual
 Lifestyle Facilitators are engaged, motivated
and resourced to complete their work to a
high standard
 A high standard of training and coaching is in
place for all CiCL kaimahi
 Systems and processes are in place to enable
the CLC to have a thorough understanding of
the work that is happening in the service
 Individuals supported in the CiCL service will
have a range of opportunities to engage with
their local community. Including support to
find employment, community groups and to
access these services for functional and
recreational activities
 The CLC will have strong networks through
these local communities to assist this
integration
 CiCL has clear and documented systems and
processes that are consistently implemented
and followed across all parts of the service
 Regular checks are completed to ensure that
all staff are implementing and maintain
records and following policies to a high
standard
3/5
Date: 05/06/2018
Enabling Good Lives (EGL) Project
 Get involved with EGL Communities of
Practice Waikato to keep TRT updated of the  Te Roopu Taurima (TRT) is prepared for the
EGL progress EGL model of working when it is rolled out in
 Coordinate with disability providers in all the regions of our service
Waikato region to gain better understanding  Existing and new tangata choose services
of key organisational changes needed to get offered by TRT when funded through EGL
model
ready for EGL
 Attend sector events/ forums relevant to EGL
 Provide suggestions/ recommendations
around getting the organisation ready for
EGL
 Assist CLM in developing a service plan that
aligns with the EGL principles
 Assist CLM in marketing of the EGL services

Vocational mentoring and support

 Provide 1:1 or group mentoring to Auckland
RIDSAS tangata according to their vocational  Tangata show progress on their vocational
plans goals and report satisfaction with the quality
 Assist Vocational Coordinator with vocational of the program delivery
planning for RIDSAS tangata on as
requested basis

Professional Development
 Accept responsibility for own professional  Takes appropriate initiative for their own
development development and training plans
Personal Health and Safety (H&S)
 Comply with relevant codes of practice,  Compliance with legislation.
standards, policies, procedures, H&S and  Policies and practices adopted and adhered
employment legislation. to by the roopu.
 Ensure own and others safety at all times.  All incidents reported in a timely manner.
 Report all incidents/accidents including near  Number of incidents at an acceptable level.
misses in a timely fashion.  All hazards effectively managed.
 Identify, report and manage hazards in your  Increase in health and safety awareness
immediate work area and workplace. across the roopu.
 Is involved in H&S through participation and  Positive health and safety culture in the
recognise individual responsibility to workplace.
Workplace Health and Safety
General
 Assist the roopu create and embed a culture
of strong ethical behaviour, quality and  Act as an ambassador for the organisation.
continuous improvement.  Live the values.
 Adhere to and observe all policies,
procedures and practices.
 Other duties as required in addition to, or as
a result of, changing circumstances which
contribute to achieving the purpose of the
role or the wider Community Lifestyle
Services team objectives.

Te Roopu Taurima | Job Description: Community Lifestyle Coordinator 4/5

Date: 05/06/2018
 Skills / Qualifications / Experience

Essential Desirable
A degree level qualification in a field such as Experience running community focused services
human services or management and/or building independence with people
Experience managing frontline staff in a relevant Fluency in te reo Maori
field
Experience managing budgets and rosters
A commitment to tikanga Maori and the ability to Experience within the disability, health or
incorporate this into your daily work community sector would be advantageous
Strong understanding of and belief in tangata- Experience marketing and promoting services
centred practice; active support and supported
decision making
Ability to develop and enhance processes and Experience in fundraising
systems
Excellent organisational and communication skills
Excellent stakeholder relationship skills
A flair for creative solutions and out of the box
thinking
Clear Ministry of Justice check
Full NZ driver’s license

Competencies

Competency Descriptor
Professional competency Maintain a high standard of professionalism and ethical conduct at all
times.

Building Effective Teams Lets people finish and be responsible for their work; creates a feeling of
belonging in the team; shares wins and successes.
Managing and Measuring Knows how to assign work with clear objectives in mind. Keeps track of
Work progress; designs feedback loops into work.
Decision Quality Makes rational, realistic and sound decisions based on consideration of all
the facts and alternatives available.
Relationship Develop and maintain effective relationships with tangata, whānau,
Management colleagues, suppliers, agencies and other stakeholders to foster and
encourage collaboration. promotes good will and consensus through
constructive handling of disagreements and potential conflict; can represent
his/her own interests and yet be fair to other groups. Can diffuse even high-
tension situations comfortably
Drive for Excellence Committed to the achievement and maintenance of quality; can be
counted on to drive goals, get results and ensure key objectives are met;
bottom line oriented

Customer Orientation Is dedicated to meeting the expectations and requirements of internal and
external customers

Teamwork Co-operates and works well with others in the pursuit of team goals;
shares information; supports others; is seen as a team player

Time Management Uses his/her time effectively and efficiently; values time

Integrity and Trust Maintains high ethical standard, both personally and professionally; shows
integrity and fairness

Te Roopu Taurima | Job Description: Community Lifestyle Coordinator 5/5

Date: 05/06/2018