Behavior Based Interviewing: Candidate Aid

What is it? What can I expect as a candidate?

 Interviewing approach that looks at past behavior as a predictor of  You will be doing most of the talking
future behavior  You will be asked to provide examples of specific
 Focuses discussion on job-relevant experiences scenarios and how you handled them

Some Common Dimensions

How do I prepare?
Think of dimensions as knowledge, skills, and personal characteristics
 Think of examples relevant to the position you are interviewing for
required for success in a particular job
 Structure your responses into a STAR (see below)
 Skills are transferable, draw examples from wherever you can
 Adaptability

 Building Customer Loyalty

S T A R  Communication

 Continuous Learning

Prepare Situation Task Action Result  Gaining Commitment

 Initiating Action
- REVIEW Job
Posting - Describe the - State BENEFITS,
- THINK of
- Provide context
problem and
- Explain WHAT
YOU DID and how savings, rewards,  Innovation
and BACKGROUND
scenarios for your CHALLENGES process
skills improvements  Planning and Organizing
- “Our customers - “We solved…”
- PRACTICE - “We faced supply
responses complained…” - “I analyzed…”
chain shortages…” - “The impact of…”  Problem Solving

 Results Orientation

 Safety Awareness
 Your responses need to be one-sentence summaries
 Team Leadership
 Convey skills in a way that’s direct, logical, meaningful and personalized
 DO NOT think of new things to say as you’re answering, SAY what you planned  Work Ethic
and END.